We had one german customer with similar complaint - it turned out permissions issue - it could not access remote drive when run from isolated account, but local folders worked fine… I am sure you tried compressing to local drives as we said before?
Is the PowerArchiver customized version of BitDefender older than the retail version of BitDefender? Are updates also older? Is it also an OEM version for PowerArchiver customers only?
apsolutely not, it is latest version with latest updates, bitdefender updates more than 10 times per day…. if you have more questions, it would be better to open up another thread so we dont crowd this one as people will have hard time getting the info they care about.