Navigation

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Popular
    • Search
    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support

    Shell extensions won´t work on 9.63.1

    Tech Support
    9
    53
    36565
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • J
      James002 last edited by

      Earlier this day, I have upgraded my PA from v. 9.62 to the newest 9.63.01 version. Since then, I can´t use shell extensions because it keeps doing odd things.

      An example: I just right-click on a zip archive and select the “extract here” option. The extracting process suddenly stops at 0% with this error:

      “Access violation at adress 006EDD5E in module POWERARC.EXE. Read of adress FFFFFF.”

      If I open an archive in the main program browser window and want to extract it from there, everything is just fine.

      –

      The next problem is when I want to create an archive using the shell extensions (I tested both ZIP and 7-Zip formats). If I select a any file or folder and then click on the “Compress with options” feature, the dialog which should normally appear just blinks on the screen for like 0.5 sec. or so and is gone. If I want to compress something directly and choose “Compress into filename.zip” the window where the progress of creating the archive could be seen also disappears in about 0.5 sec. and NO archive is created.

      I tried to reinstall the whole app. and also installed the hotfix avilable on this forum, but no success.

      I use latest english version of PA 9.63.1 and english Windows XP SP2.

      Thank you for any advice you could give me.

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        Hi,

        Can you check what is the date on shell extensions dll in your PA folder?

        thanks,

        J 1 Reply Last reply Reply Quote 0
        • J
          James002 @spwolf last edited by

          Well, it shows that it was last modified on:

          Friday, July 21, 2006, 8:09:00 PM

          Version: 9.6.1.3

          spwolf 1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware @James002 last edited by

            and all of the other files as well? Did you possibly install PowerArchiver in different folder or did you upgrade over old version?

            Anyone else having similar issues? I cant reproduce it on our test computers.

            thanks,

            J 1 Reply Last reply Reply Quote 0
            • J
              James002 @spwolf last edited by

              I have installed over the old version. When the setup finished, I was asked to restart my computer, which I did.

              After I had discovered this issues, I also removed PA completely and scanned registry and system for any parts that might have been left behind and I think I removed all of them. I restarted computer again and made a clean install but it didn´t help.

              And the date and version of POWERARC.EXE exactly matches that of PASHLEXT.DLL.

              There´s one more thing I´ve discovered. If I use shell extensions to encrypt a file, it works fine. It just seems that the “Add to archive” dialog and the “Progress” dialog aren´t working.

              spwolf 1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware @James002 last edited by

                does it happen with all archives or only some? What happens if you create brand new archive, with single file in it… does it work or?

                thanks,

                spwolf 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @spwolf last edited by

                  James - try doing same operations you have issues with in C:\

                  does it work?

                  thanks,

                  J 1 Reply Last reply Reply Quote 0
                  • J
                    James002 @spwolf last edited by

                    Ok, I´ve just created a test archive (ZIP) with only a single small txt file in it. It works only if I use Power Archiver´s main window to extract. (I double click the file, PA opens and then I click “Exctact” on the main toolbar). This way, it works w/o problems. But once I use shell extensions, it spits out the same error “Access violation at adress…”

                    James - try doing same operations you have issues with in C:\

                    Sorry, but could you give me some example, like what kind of issues within C:\ could it be?

                    J 1 Reply Last reply Reply Quote 0
                    • J
                      James002 @James002 last edited by

                      Well…this is interesting. I removed PA once more and made next clean installation. This time, I touched nothing in the progrm settings, didn´t even register it and just tried to add a single file into a ZIP archive using shell extensions. And it worked!

                      Then, I went step by step, configuring PA´s options and settings and every time I changed something, I checked whether shell extensions work or not. And I´ve discovered something. These problems occur right after I change the location of PA´s Temp folder (I don´t use the default). With the older version it had worked fine though.

                      spwolf 1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware @James002 last edited by

                        @James002:

                        Well…this is interesting. I removed PA once more and made next clean installation. This time, I touched nothing in the progrm settings, didn´t even register it and just tried to add a single file into a ZIP archive using shell extensions. And it worked!

                        Then, I went step by step, configuring PA´s options and settings and every time I changed something, I checked whether shell extensions work or not. And I´ve discovered something. These problems occur right after I change the location of PA´s Temp folder (I don´t use the default). With the older version it had worked fine though.

                        what is location of the temp folder you like to use?

                        thanks,

                        J 1 Reply Last reply Reply Quote 0
                        • J
                          James002 @spwolf last edited by

                          what is location of the temp folder you like to use?

                          I use C:\Temp for most programs, including PA. Nevertheless I tried randomly created folders too and it didn´t work either. Once I used regedit and deleted the values containing the info on current Temp folder, it worked perfectly, w/o next re-installation.

                          spwolf 1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware @James002 last edited by

                            @James002:

                            I use C:\Temp for most programs, including PA. Nevertheless I tried randomly created folders too and it didn´t work either. Once I used regedit and deleted the values containing the info on current Temp folder, it worked perfectly, w/o next re-installation.

                            hmph, C:\Temp works great for me.

                            But hey, as long as it works for you know :-).

                            thanks,

                            J 1 Reply Last reply Reply Quote 0
                            • J
                              James002 @spwolf last edited by

                              I don´t know what could be wrong. But yeah, as long as it works for me, it´s all good :-)

                              Anyways, thank you for your time!

                              K 1 Reply Last reply Reply Quote 0
                              • K
                                Knacki99 @James002 last edited by

                                Hi,

                                I have the same problem with the shell extensions. I just do not get any error messages. If I use the “Compress to xxx.zip” I get a ghosty image of the adding files dialog for half a second or so. I assume PA crashes.

                                I have already tried the engine update. I run Windows XP SP2 Pro english. english PA. Updated directly over 9.62.

                                Any news on this buggy behaviour???

                                spwolf 1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware @Knacki99 last edited by

                                  what is your temp folder?

                                  Did you try compressing single file in C:?

                                  K spwolf 2 Replies Last reply Reply Quote 0
                                  • K
                                    Knacki99 @spwolf last edited by

                                    My temp folder was c:\working.

                                    After restoring the default distribution values via the menu PA worked fine.

                                    B 1 Reply Last reply Reply Quote 0
                                    • B
                                      Banquo @Knacki99 last edited by

                                      I am also experiencing this issue and can confirm that it involves the temp file location. I was having the exact same problems, the access violations and non-working shell extensions. After reading this thread I changed the temp file location back to the default and it worked fine.

                                      For those who want to use a different temp file location I believe as a workaround you can set it in the Windows TEMP environment variable and leave the location field in PowerArchiver blank. Everything should work then.

                                      Hopefully they will fix this bug in the next release. :)

                                      spwolf 1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware @Banquo last edited by

                                        hm, problem is that it works fine here.
                                        Where did you guys install PowerArchiver to? C:\ drive or?

                                        thanks,

                                        1 Reply Last reply Reply Quote 0
                                        • spwolf
                                          spwolf conexware @spwolf last edited by

                                          can anyone of you switch back to custom folder, and see if it works? If it does not, export your PA registry settings and attach them to the thread?

                                          thanks!

                                          J 1 Reply Last reply Reply Quote 0
                                          • J
                                            James002 @spwolf last edited by

                                            Well, I changed back to C:\Temp, does not work.

                                            Here is the reg file (I´ve changed the extension to the txt because this forum doesn´t support reg files).
                                            attachment_p_7775_0_pa.txt

                                            spwolf 2 Replies Last reply Reply Quote 0
                                            • spwolf
                                              spwolf conexware @James002 last edited by

                                              @James002:

                                              Well, I changed back to C:\Temp, does not work.

                                              Here is the reg file (I´ve changed the extension to the txt because this forum doesn´t support reg files).

                                              exact settings here work.

                                              Now, where is your PA installed and where is your Win XP installation?

                                              thanks,

                                              J 1 Reply Last reply Reply Quote 0
                                              • J
                                                James002 @spwolf last edited by

                                                PA - C:\Program Files\PowerArchiver

                                                WinXP - C:\Windows

                                                A 1 Reply Last reply Reply Quote 0
                                                • A
                                                  Amigage @James002 last edited by

                                                  I also have big problems with the context menu in the last version 9.63.01
                                                  Today I installed the last official version about my existing version.

                                                  Windows XP
                                                  Program Folder: C:\Programme\PowerArchiver
                                                  Temp Folder: C:\Dokumente und Einstellungen\amigage\Lokale Einstellungen\Temp\

                                                  My problems:
                                                  I take some files and drop it over an existing zip file. Normally Powerarchiver did overwrite the existing files. Today the message follows:
                                                  “Fehler beim Schreiben der Datei. Laufwerk voll”
                                                  maybe in english: “Write error. Drive full”
                                                  The existing file is deleted.

                                                  I have 21 GB free on drive.

                                                  So I changed the temp folder to “D:\Temp” and tried it again. If i drop a file over an existing zip file nothing happens. No message, no adding the file. The Zip file still exists.

                                                  The same problem appears if I use the main window. I click new, give a filename, select some files to add and the I get the error message:
                                                  “Fehler beim Schreiben in Datei. Mögliche Ursachen: Datenträger voll, kein Schreibzugriff, Laufwerk nicht bereit, Datenträgerfehler”
                                                  mabe in egnlish: “Error during the writing in file. Possible causes: Data medium fully, no write access, drive assembly not ready, data carrier errors”

                                                  I hope it helps…

                                                  Sorry for my poor english.
                                                  Amigage from Germany

                                                  I attached my registry settings.
                                                  attachment_p_7778_0_pa.txt

                                                  spwolf 1 Reply Last reply Reply Quote 0
                                                  • spwolf
                                                    spwolf conexware @Amigage last edited by

                                                    thats zip engine issue, check top post of this forum and download the update please.

                                                    thanks!

                                                    A 1 Reply Last reply Reply Quote 0
                                                    • spwolf
                                                      spwolf conexware @James002 last edited by

                                                      @James002:

                                                      Well, I changed back to C:\Temp, does not work.

                                                      Here is the reg file (I´ve changed the extension to the txt because this forum doesn´t support reg files).

                                                      ok, I am able to reproduce it now… now we can check it for next update on monday!

                                                      thanks,

                                                      1 Reply Last reply Reply Quote 0
                                                      • A
                                                        Amigage @spwolf last edited by

                                                        @spwolf:

                                                        thats zip engine issue, check top post of this forum and download the update please.

                                                        9.63.01 - Hotfix
                                                        Great, it works and the problem is solved :cool:

                                                        B 2 Replies Last reply Reply Quote 0
                                                        • B
                                                          Banquo @Amigage last edited by

                                                          This post is deleted!
                                                          1 Reply Last reply Reply Quote 0
                                                          • B
                                                            Banquo @Amigage last edited by

                                                            I installed the hotfix, it did not fix the temp folder problem however. I still get access violations and non working shell extensions if I change the temp location to anything else. I have the program installed to the default location (C:\Program Files\PowerArchiver) and have made no other changes.

                                                            spwolf 1 Reply Last reply Reply Quote 0
                                                            • spwolf
                                                              spwolf conexware @Banquo last edited by

                                                              @Banquo:

                                                              I installed the hotfix, it did not fix the temp folder problem however. I still get access violations and non working shell extensions if I change the temp location to anything else. I have the program installed to the default location (C:\Program Files\PowerArchiver) and have made no other changes.

                                                              hotfix solves different problem, this temp folder problem will have to be solved via new version…

                                                              spwolf 1 Reply Last reply Reply Quote 0
                                                              • spwolf
                                                                spwolf conexware @spwolf last edited by

                                                                please try latest version from the website and see if it works…

                                                                thanks,

                                                                J 1 Reply Last reply Reply Quote 0
                                                                • J
                                                                  James002 @spwolf last edited by

                                                                  Hereby, I can confirm that the new version works flawlessly!

                                                                  Thank you for the quick analysis of the problem and the new, fixed version.

                                                                  K 1 Reply Last reply Reply Quote 0
                                                                  • K
                                                                    Keith Weisshar @James002 last edited by

                                                                    Spywolf, can you take the hotfix offline since a new 9.63.02 version has been released.

                                                                    spwolf 1 Reply Last reply Reply Quote 0
                                                                    • spwolf
                                                                      spwolf conexware @Keith Weisshar last edited by

                                                                      @Keith:

                                                                      Spywolf, can you take the hotfix offline since a new 9.63.02 version has been released.

                                                                      what hotfix?

                                                                      :-)

                                                                      K 1 Reply Last reply Reply Quote 0
                                                                      • K
                                                                        Keith Weisshar @spwolf last edited by

                                                                        The one for 9.63.01 that replaces the zip engine for NTFS.

                                                                        1 Reply Last reply Reply Quote 0
                                                                        • T
                                                                          Tahzis last edited by

                                                                          Good news

                                                                          A 1 Reply Last reply Reply Quote 0
                                                                          • A
                                                                            Amigage @Tahzis last edited by

                                                                            I have a problem if I want to delete a single file from a zip file. The same error appears: “No space left on volume”. The zip-File was renamed with a temporary name like “G7a01644”

                                                                            I can rename it to the original filename and the zip file is valid and the selected file is deleted.

                                                                            Whats wrong?

                                                                            Best regards
                                                                            Amigage

                                                                            spwolf 1 Reply Last reply Reply Quote 0
                                                                            • spwolf
                                                                              spwolf conexware @Amigage last edited by

                                                                              @Amigage:

                                                                              I have a problem if I want to delete a single file from a zip file. The same error appears: “No space left on volume”. The zip-File was renamed with a temporary name like “G7a01644”

                                                                              I can rename it to the original filename and the zip file is valid and the selected file is deleted.

                                                                              Whats wrong?

                                                                              Best regards
                                                                              Amigage

                                                                              well, what version of PowerArchiver are you using?

                                                                              A 1 Reply Last reply Reply Quote 0
                                                                              • A
                                                                                Amigage @spwolf last edited by

                                                                                I use Version 9.63.01 with the Hotfix from 24.07.!

                                                                                DZIPS32.DLL = 6.0.0.5
                                                                                DUNZIPS32.DLL = 6.0.0.5

                                                                                Best regards
                                                                                Amigage

                                                                                spwolf 1 Reply Last reply Reply Quote 0
                                                                                • spwolf
                                                                                  spwolf conexware @Amigage last edited by

                                                                                  please use the latest version from our website and see if that works.

                                                                                  Other than that, is the zip file read only possibly? Try with some other zip archive (possibly completly new archive) and see if it works.

                                                                                  A 1 Reply Last reply Reply Quote 0
                                                                                  • A
                                                                                    Amigage @spwolf last edited by

                                                                                    Now I installed the latest version, restarted the system.
                                                                                    But the problem is still alive :-(
                                                                                    If I want to delete a file from a zip archive, PA can not rename the zip archive to the original name.

                                                                                    This problem appears also with different zip archives and new archives. The files don’t have the flag “read only”.

                                                                                    Best regards
                                                                                    Amigage

                                                                                    TBGBe 1 Reply Last reply Reply Quote 0
                                                                                    • TBGBe
                                                                                      TBGBe @Amigage last edited by

                                                                                      @Amigage:

                                                                                      If I want to delete a file from a zip archive, PA can not rename the zip archive to the original name.

                                                                                      This problem appears also with different zip archives and new archives. The files don’t have the flag “read only”.

                                                                                      I cannot reproduce this problem.
                                                                                      Using windows explorer select a zip file.
                                                                                      Double-Click to open in PA.
                                                                                      Select a file and press "Delete"in Toolbar.
                                                                                      Works fine :confused:

                                                                                      Can you provide more details of what you are doing?
                                                                                      Size of files (Zip and uncompressed).
                                                                                      How much free disk space (is you temporary folder on the same drive as the Zip file)?
                                                                                      Try a quick test, make a copy of “Tutor.zip” from PA program directory - can you delete a file from this?

                                                                                      A spwolf 2 Replies Last reply Reply Quote 0
                                                                                      • A
                                                                                        Amigage @TBGBe last edited by

                                                                                        @TBGBe:

                                                                                        Can you provide more details of what you are doing?
                                                                                        Size of files (Zip and uncompressed).
                                                                                        How much free disk space (is you temporary folder on the same drive as the Zip file)?
                                                                                        Try a quick test, make a copy of “Tutor.zip” from PA program directory - can you delete a file from this?

                                                                                        The temporary folder is on the same drive as the program ( C:\ ). My drive has 15 GB spaces left.

                                                                                        :confused: :confused: I tried it with the tutor.zip and all is okay. I tried it with an Zip Archive on drive D:\ sometimes it works, sometimes it doesn’t work.

                                                                                        I believe, the problem appears if I want to delete files from the archive when also installation programs are in the zip archive, like setup.exe

                                                                                        I hope, you understand what I mean.

                                                                                        Best regards
                                                                                        Amigage

                                                                                        spwolf 1 Reply Last reply Reply Quote 0
                                                                                        • spwolf
                                                                                          spwolf conexware @Amigage last edited by

                                                                                          @Amigage:

                                                                                          The temporary folder is on the same drive as the program ( C:\ ). My drive has 15 GB spaces left.

                                                                                          :confused: :confused: I tried it with the tutor.zip and all is okay. I tried it with an Zip Archive on drive D:\ sometimes it works, sometimes it doesn’t work.

                                                                                          I believe, the problem appears if I want to delete files from the archive when also installation programs are in the zip archive, like setup.exe

                                                                                          I hope, you understand what I mean.

                                                                                          Best regards
                                                                                          Amigage

                                                                                          do you have any smaller archive we can check out and see if it works on our computer? You can attach it to t he forums.

                                                                                          1 Reply Last reply Reply Quote 0
                                                                                          • spwolf
                                                                                            spwolf conexware @TBGBe last edited by

                                                                                            1. what happens when you want to add files to that archive?
                                                                                            2. If adding works, try “repairing” the archive via repair tool and then see if deleting works.

                                                                                            Is there any way you can check “ownership” of the files? To see if possibly they are owned by another user.

                                                                                            And are you doing it under admin account?

                                                                                            thanks!

                                                                                            A 1 Reply Last reply Reply Quote 0
                                                                                            • A
                                                                                              Amigage @spwolf last edited by

                                                                                              @spwolf:

                                                                                              1. what happens when you want to add files to that archive?

                                                                                              No problem.

                                                                                              @spwolf:

                                                                                              2. If adding works, try “repairing” the archive via repair tool and then see if deleting works.

                                                                                              The files in zip archives are okay.

                                                                                              @spwolf:

                                                                                              Is there any way you can check “ownership” of the files? To see if possibly they are owned by another user.

                                                                                              No I can’t.

                                                                                              @spwolf:

                                                                                              And are you doing it under admin account?

                                                                                              Yes, my account is an admin account with all rights. Till the last update to 9.63 all functions are okay. it was possible to add and delete files to/from archive files without problems.

                                                                                              The zip archive with the problems is minimum 106 kB (with file setup.exe)

                                                                                              Please download it from http://www.leipzig-info.net/heiko/test_PAFixed.zip

                                                                                              Please delete the txt-file in zip archive and then the file setup.exe. Please try it several times.

                                                                                              TBGBe 1 Reply Last reply Reply Quote 0
                                                                                              • TBGBe
                                                                                                TBGBe @Amigage last edited by

                                                                                                @Amigage:

                                                                                                Please download it from http://www.leipzig-info.net/heiko/test_PAFixed.zip

                                                                                                Please delete the txt-file in zip archive and then the file setup.exe. Please try it several times.

                                                                                                Done that - still no problems (for me) :confused:

                                                                                                guido spwolf 2 Replies Last reply Reply Quote 0
                                                                                                • guido
                                                                                                  guido @TBGBe last edited by

                                                                                                  I also have no problems with the file. Is this the only file that has problems?

                                                                                                  Guido

                                                                                                  Windows 11 Pro ENU x64
                                                                                                  Intel Core I7
                                                                                                  32 GB RAM

                                                                                                  1 Reply Last reply Reply Quote 0
                                                                                                  • spwolf
                                                                                                    spwolf conexware @TBGBe last edited by

                                                                                                    can you try resetting your settings back to default (under Options), and see if that works? It might be specific to certain setting you have.

                                                                                                    thanks,

                                                                                                    TBGBe 1 Reply Last reply Reply Quote 0
                                                                                                    • TBGBe
                                                                                                      TBGBe @spwolf last edited by

                                                                                                      Wild guess (because of exe file) - do you have active scanning by an Anti Virus which could “lock” the temp file??

                                                                                                      A 1 Reply Last reply Reply Quote 0
                                                                                                      • A
                                                                                                        Amigage @TBGBe last edited by

                                                                                                        @TBGBe:

                                                                                                        Wild guess (because of exe file) - do you have active scanning by an Anti Virus which could “lock” the temp file??

                                                                                                        This could be possible. I have running an active antivirus program called “Panda Titanium 2006 Antivirus”.

                                                                                                        But I can’t believe that this program is the cause for the problem. Till 9.63 I didn’t have any problems with deleting files from zip archives.

                                                                                                        Now I will do reset the configuration of PA and will tell you the results.

                                                                                                        spwolf 1 Reply Last reply Reply Quote 0
                                                                                                        • spwolf
                                                                                                          spwolf conexware @Amigage last edited by

                                                                                                          @Amigage:

                                                                                                          This could be possible. I have running an active antivirus program called “Panda Titanium 2006 Antivirus”.

                                                                                                          But I can’t believe that this program is the cause for the problem. Till 9.63 I didn’t have any problems with deleting files from zip archives.

                                                                                                          Now I will do reset the configuration of PA and will tell you the results.

                                                                                                          yeah, try that and then try disabling AV and see if it works.

                                                                                                          thanks!

                                                                                                          A 1 Reply Last reply Reply Quote 0
                                                                                                          • A
                                                                                                            Amigage @spwolf last edited by

                                                                                                            If I disable my AV it seems to work!!!

                                                                                                            spwolf 1 Reply Last reply Reply Quote 0
                                                                                                            • spwolf
                                                                                                              spwolf conexware @Amigage last edited by

                                                                                                              @Amigage:

                                                                                                              If I disable my AV it seems to work!!!

                                                                                                              maybe report the issue to AV maker? They usually fix these issues…

                                                                                                              1 Reply Last reply Reply Quote 0
                                                                                                              • First post
                                                                                                                Last post