Tech Support

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  Fast Ring: PowerArchiver 2018 18.01.04
  • spwolf  

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  @spwolf so where did it not work? From previous .58? Thanks! That is right. The issue was with .58 and with the latest version, no problems. Cheers DrT
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  Fast Ring: PowerArchiver 2018 18.00.58
  • spwolf  

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  @brian-gregory Brian, “In a shop”? How quaint . It is difficult to buy a regular-sized mouse without them these days. Just look on Amazon. It also irks me when there is a functionality in windows that I use, that many programs implement and a few do not . IMHO, not an unreasonable request.
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  Alpha tester: applications
  • spwolf  

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  no never mind
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  FAQ: PowerArchiver Anonymous usage statistics
  • spwolf  

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  Nice idea spwolf, as part of any R&D this will be a valued and welcome tool in order to assist Powerarchiver maintain an already excellent customer service and in theory enable conexware to role out important fixes/patches faster with less impact to the end user.
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  FAQ: What is optimized 7-Zip compression?
  • spwolf  

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  7-Zip Optimized Compression in PowerArchiver ** What is it?** From PowerArchiver 2009, we have added feature called Optimized 7-Zip compression. This feature is currently unique to PowerArchiver 2009. With Optimized Compression we have tried to solve one of the most important issues that 7-Zip has when compared to ZIP and RAR formats, which is speed and automatic detection of content being compressed. What does it do? With Optimized compression feature on, PowerArchiver tries to smartly detect files that are being compressed and assign special compression methods to improve either speed or compression. In the case of text files, it automatically uses PPMd compression for them (instead of LZMA) which has a lot better compression ratio and is also faster. For files that can not be compressed further, it uses different LZMA settings to speed up compression without losing compression strenght. It also works great with solid setting on, which is reccomended as not only it increases compression strenght but also speed as well. Results Results are double the compression strenght on text files, and double the speed on files that can not be compressed (mp3, avi, mpeg, etc). Obviously these are the best case scenarios, and in real life usage it depends on data that you are trying to compress.
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  Get free PowerArchiver Toolbox license for reporting bugs!
  • spwolf  

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  @darthpingoo said in Get free PowerArchiver Toolbox license for reporting bugs!: Offer still valid? it is always valid…
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  UNSOLVED powerarchiver 2019 encryption policy
  • davidsplash  

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  yes I get it now but no mention of this to stop users thinking it was a mistake
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  UNSOLVED PowerArchiver Test unexpected behavior with encrypted archive
  • wilsonp  

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  thanks @wilsonp We were able to reproduce it and it’s logged in for fixing. thanks for the help.
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  SOLVED Powerarchiver 18.01.04 Problem with scaling.
  • Daniel.H  

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  Thank you very much. The Setting was 3pt, which is very small. After Setting it to 9pt everything looks fine.
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  UNSOLVED Preview of archive contents in Win10 explorer
  • Minotaur  

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  @Minotaur said in Preview of archive contents in Win10 explorer: Hi there. Back in PA2016, I used to be able to select a zip/rar/etc. file in Windows Explorer and I’d see the archive contents in the Windows 10 preview pane. However no version since this has had this feature. Is this a big, or something that was intentionally removed, or am I missing a setting to enable it somewhere? Thanks. It has returned with PA 2019 Preview… do you have access to it?
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  SOLVED line spacing in file list on hires screen
  • qrti  

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  Yes, it was version 19.00.26
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  UNSOLVED UAC elevation required whenever I start PowerArchiver 2019 toolbox
  • nsd3  

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  @nsd3 said in UAC elevation required whenever I start PowerArchiver 2019 toolbox: I’ve just upgraded to the Toolbox version of PowerArchiver, and following the email invitation, downloaded and installed PowerArchiver 2019.00.26. UAC elevation kicks in whenever I start the application. Anyway to prevent this happening, it’s really annoying. Uncheck all users option from the warning window and click ok… does it happen again? Do you have any other software for compression installed? Let us try to fix the root of the problem in next build. thanks!
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  UNSOLVED Context Menu Icons (right click in File Explorer), general comments
  • The_PurSpyk  

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  @The_PurSpyk said in Context Menu Icons (right click in File Explorer), general comments: Hi I know this was an issue in the beta version of 2018, and it seems to be the same in 2019, the right click menu icons in File Explorer are red, the uninstall icon ion Control Panel is also red? When using the new Windows 10 theme, there is a lot of inconsistency between the different modes, in the burners, you have large colourful icons on top of the scree, in ftp mode you have very small icons, seems a bit of a mess at the moment. If you select Modern Toolbar, and have the dark theme on in Windows 10, the toolbar has a black background while the rest of the application is white, the 2018 version never had this issue. red is on purpose for beta versions being improved, but we also did some of it on purpose… in any case, we finished all the changes for next build, it looks tight IMHO. we can implement new windows dark skin for ribbon ui only for the ribbon part, not for the rest of the app as we cant skin only small part of the application while top ribbon is official windows ribbon ui and cant be skinned. You can change this option manually in under Skins> Modern Toolbar> Auto, Dark, Light. thanks!
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  UNSOLVED Hidden Folders
  • The_PurSpyk  

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  thanks @The_PurSpyk Noticed the icon of the hidden folder/file is showing lighter but it’s still showing. Logging this in. thanks for letting us know.
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  SOLVED PA2019 1. Drag and Drop. 2. Toolbar icons
  • south37  

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  @south37 said in PA2019 1. Drag and Drop. 2. Toolbar icons: @spwolf version .26 has fixed the toolbar issue and the drag-and-drop issue as well. Thanks very much. thanks for letting us know, and if you find anything else please post it again. thanks!
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  SOLVED Tiny UI fonts
  • crohan  

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  Thanks @spwolf , that was indeed the problem! Nothing was selected under “Font size” so I guess it just used 6 by default. Anyway, set to the desired size and all is good again!
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  SOLVED Power Archiver 20018 and Outlook 2016
  • MDuss  

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  @MDuss said in Power Archiver 20018 and Outlook 2016: Hi Spywolf. When you are in the add-ins menu from the option and you want to open the configuration from an other addin like for example “Microsoft-Exchange-Add-In” do you get then the windows which tells you that this add-in have no configuration settings or do you get the window from powerarchiver although you have selected for example the “Microsoft-Exchange-Add-In” Add-in? MfG MDuss In the future update, we will remove separate add-in menu in options, so you will be able to configure it via toolbar only, as Microsoft wants. That way there is no confusion. Let us know if you notice anything else, thank you!
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  SOLVED Drag&Drop 0 bytes files!
  • ItaloFurquim  

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  Working fine… It’s solved, thanks!
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  UNSOLVED PA 2019: Small Folder Tree Icons on High-DPI Screens
  • jra85  

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  @jra85 said in PA 2019: Small Folder Tree Icons on High-DPI Screens: Hi, I’m using PowerArchiver 2019 on a 27" 4k display scaled at 200% in Windows 10, and there’s a minor issue where the icons in the folder tree are small: https://imgur.com/a/G29i1HZ The icons in the archive content view appear to be fine. we can certainly scale treeview icons better… thanks for the report.
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  SOLVED PA Virtual Drive update???
  • Luxor  

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  @Luxor said in PA Virtual Drive update???: @spwolf said in PA Virtual Drive update???: @Luxor said in PA Virtual Drive update???: It has returned in 19. how annoying! Things look normal in 24. yeah, i updated it again last night on the server side
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  UNSOLVED PowerArchiver shell extensions possibly crashing windows explorer.exe
  • razor19  

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  @razor19 said in PowerArchiver shell extensions possibly crashing windows explorer.exe: I have done additional testing and have confirmed my crashes are 100% caused by PowerArchiver. I did a fresh clean install of Windows 10 and this time did NOT install PowerArchiver along with all my other programs. I saw no crashes for a month. So I installed PowerArchiver again and got a crash within an hour. I have since uninstalled PA again and have seen no such explorer.exe crashes since. Unfortunately, this is annoying enough to me that I will not be re-installing PA. Enough is enough. @razor19 As I mentioned above, we have taken some measures in PA 2019, so if you want to test and contribute, please let us know via support at conexware dot com and we will get you latest internal release… thank you!
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  SOLVED Why is .pa extension not offered in my Powerarchiver Pro software anymore?
  support • • Chris Steinbeck Bell  

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  Hi @Chris-Steinbeck-Bell There definitely isn’t a problem with your license, it just seems that it does not have the Advanced Codec Pack(.PA format) included. We did have a couple of earlier 2018 versions where the .PA format was unlocked while it was not supposed to and that was a bug. Upon solving the bug, it worked as intended, for PowerArchiver users who have the advanced codec pack. You may renew your license through your account at www.conexware.com/shop, which will include the .Pa format as well.
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  SOLVED I can't select .PA extension or burner in Power Archiver 2018
  • mesamit  

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  Hi Mesamit, We have replied through support, regarding the Select plan. Please let us know if we can be of further assistance. Thanks!
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  UNSOLVED Error during extraction from self-extracting archive (v18.01.04 - 64bit)
  • ianac  

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  @ianac said in Error during extraction from self-extracting archive (v18.01.04 - 64bit): Apologies for replying to my own post - hope i havent broke a forum rule. It seems there might be an issue with that self-extracting file linked to in my original post because i’ve just created a temporary Win10 VM to run it in and the self-extracting file also generates zero length files too. However i still think there is an issue with PA because an updated source archive was posted a few weeks later and can be found in this link… https://files.gpg4win.org/gpg4win-src-3.1.5-1.exe Running that self-extracting file does not create any zero length files but when it is opened in PA they are still shown as being zero length and the same error occurs when extracting them. seems like NSIS installer latest release changed something and our extractor does not work anymore (properly)? Will check, thanks for the update.
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  UNSOLVED Can not open .nrg files
  • holzmann  

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  @Nézih said in Can not open .nrg files: hstgdhdqhstdhsgqhgds Are you sure about that?
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  UNSOLVED Can not open documents compress word situate on a server, PowerArchiver 2018 Ver: 18.00.43 (03/2108) 64-bit
  • Nézih  

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  Looks like a spammer to me.
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  SOLVED Viewing Archive Properties
  • bigdog  

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  @Havokdan said in Viewing Archive Properties: @spwolf said in Viewing Archive Properties: @bigdog said in Viewing Archive Properties: It is with the modern toolbar. I guess the default as I don’t remember changing that. alt+tab to bring it out in modern… It was not alt+enter? Of course it is alt+enter, sorry about that, typing too fast
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  SOLVED Adverts in PowerArchiver
  • The_PurSpyk  

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  @The_PurSpyk said in Adverts in PowerArchiver: It was very quick and my program is registered, just thought it was odd. I could not replicate it. let us know if it happens again, it was likely a nag screen, not sure why would it happen though? Not planned in any case. Thanks!
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  SOLVED Can not change or see options in the configuration
  • MDuss  

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  great, thanks for letting us know… Yeah, there is no auto update for portable obviously.
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  UNSOLVED Can not extract iTunes installer
  • joakim_46  

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  Forgot to mention that, the issue was with shell extension. Thank you.
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  UNSOLVED PowerArchiver 18.01.04 / Shell Extension in PowerArchiver
  • BigMike  

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  Hi, I’ve just noticed, that the localization of the shell extension doesn’t work in PowerArchiver. My OS is Windows 10 x64 1803. If I right click in the standard explorer the PowerArchiver shell extension is localized. If I right click in the file listing insider PowerArchiver, the shell extension is English.
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  SOLVED Language Issues (Dutch)
  • guido  

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  @guido said in Language Issues (Dutch): ehh. I dont know. Let me check. I sent 10/5 version again… should be the latest one.
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  UNSOLVED Dark skin, button not transparent.
  • Luxor  

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  @spwolf said in Dark skin, button not transparent.: i wonder how this came to be Gremlins probably.
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  UNSOLVED french text does not fit in add window and few other translation issues
  • spwolf  

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  Hi. Do you have some news my traduction problems ?
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  SOLVED Shell extension: option to move the Compress With Options into the submenu
  • Big_Boss  

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  That’s better.
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  SOLVED GUI: Buttons not aligned
  • guido  

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  no sorry. Did a reinstall.
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  SOLVED [BUG] UAC support broken in PowerArchiver 2018
  • BigMike  

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  @BigMike said in [BUG] UAC support broken in PowerArchiver 2018: Now I get error messages as expected. thanks for your help Michael!
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  SOLVED Not prompting for Password
  • bigdog  

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  @bigdog encrypt filenames should work fine in 18.01.03 now… please check it out, thanks!
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  UNSOLVED No Move with Compress with Options
  • bigdog  

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  @spwolf said in No Move with Compress with Options: @bigdog said in No Move with Compress with Options: Just curious why disabled with 7z format but not others? Basically the process is the same no matter the format. Copy files into the new archive, verify validity, and then delete (wipe) the original files. we have better access with other engines than with 7z/pa… Interesting… well hopefully that can be resolved at some point. Thanks
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  UNSOLVED Options to Save Password
  • bigdog  

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  @bigdog said in Options to Save Password: I found a new bug today when it is asking to save the password for encrypted archives. You can either hit Yes to save it or No to not only NOT save it but Never to ask again about saving it. The other option cancel should work where like it does on other apps. It cancels that current prompt but it may ask again later. Instead what cancel does it cancel the whole archiving process. Thanks for letting us know, we will check it out for next build.
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  SOLVED Switching restarts PA
  • guido  

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  @guido said in Switching restarts PA: when pressing one of these buttons, makes PA close and reopen again with the selected section yes, they require different interface when you have ribbon toolbar.
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  UNSOLVED GUI: Alignment
  • guido  

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  UNSOLVED Removing virtual drives
  • drteeth  

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  @Mili Hi there. I was using the latest drivers anyway, but did what your suggested and redownloaded them. No change. Right-clicking Unmount did not work but working in PA’s burner section, the unmount did. Cheers DrT PS Worse issues in new install of Win 7 x64 as mentioned above.
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  UNSOLVED Can't delete single file from archive. All files are deleted from archive.
  • leishirsute1  

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  Using PA 18.00.58 (07/2018) 64-bit I have a .7z archive with all files encrypted. When I select 1 file to delete from the archive, PA deletes all files from the archive and gives an error pop-up window that the archive is no longer a valid file. I’ve submitted a ticket for this, but was wondering if anyone else is having this problem.
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  UNSOLVED GUI: buttons through text
  • guido  

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  SOLVED Licence screen after activation
  • Guitton Frédérik  

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  Hello, Please contact us via https://www.powerarchiver.com/support/ and we can help you out. Since we will likely need registry data, it is not for public forums… thank you!
• 

  UNSOLVED GUI: text cut off
  • guido  

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  we made sure it’s logged in for fixing, thanks for letting us know @guido
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  UNSOLVED Icon gone
  • guido  

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  tx @guido logging it in
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  UNSOLVED hang when using the Test function with 7z archives
  bug hang • • Big_Boss  

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  @Big_Boss said in hang when using the Test function with 7z archives: I seem to have found a bug :o I’ve tested with several different files, and PowerArchiver always hangs indefinitely when the Test function is used with a 7zip type archive (at least files created with this version of PowerArchiver, I did not have files created with other software to test with). It just does not work, and the process needs to be manually terminated. With other types of archive like zip the Test function does work properly, the problem is only with 7z files. Windows 8.1 64-bit, latest PowerArchiver version in x64 Thanks for the report, @Mili will write it up
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  UNSOLVED Details List not displaying properly on Hi-DPI display
  • TheAndyMac  

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  @TheAndyMac said in Details List not displaying properly on Hi-DPI display: The Details list of an archive is not displaying correctly on my Hi-DPI display (version 18.00.57). The others (including List and Small Icon) are working fine. The line spacing on the Details list is too small. What is the dpi setting there? Thanks.
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  UNSOLVED Slow drawing of main window.
  • Luxor  

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  @luxor said in Slow drawing of main window.: @spwolf said in Slow drawing of main window.: I will check if we can improve this. I dont think it was any different in previous builds. In previous builds I’ve never seen the scroll bar out of position like it is in this build. If it did occur it was obviously too fast for my old eyes to pick up on it. might depend on number of files in the folder, but i went back to .37 and if folders bar + skins + hdd browse is on, scroll bar of the folders bar will be seen changing size at startup. I wrote it in… thanks!
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  SOLVED Malaware in PA ?....Never !
  • moles42  

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  The Malaware program I decided to test is vacating my pc as I type
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  SOLVED 100% compression
  • drteeth  

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  @spwolf That explains it then. Thanks for checking. have a great weekend DrT
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  UNSOLVED Is PA doing something or has it hung?
  • drteeth  

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  thanks @drteeth ! We were able to reproduce and are logging it in for fixing
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  UNSOLVED glary Utilites does not recognise powerarchiver inbuilt update
  • davidsplash  

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  Wrong version on Glary Utilities software update check, even if i have newer version installed. i have to install version from website not inbuilt powerarchiver update check to get rid of mglary utilites notifcation of powerarchiver update
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  UNSOLVED File search not work for unicode chars and not work in subfolders
  function searching • • lbren  

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  Thanks very much @lbren We have noted all of your suggestions and have logged them in for the dev team to see once they start working on it.
• 

  UNSOLVED PA 18.00.53 tab opening
  • drteeth  

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  @drteeth said in PA 18.00.53 tab opening: Hi spwolf, No worries about the late reply. As for your problem with many tabs, just have a “close all” option. What about my request to be able to use a mouse’s forward and back buttins to navigate the archive? I always press my back button first by instinct and only then realise that I have to use the cursor and my left mouse button. I look forward to the tab enhancements. Cheers DrTeeth opened up a new thread about that: https://forums.powerarchiver.com/topic/5984/move-back-and-forth-via-prev-next-buttons-in-archive-folders
• 

  Fast Ring: PowerArchiver 2018 18.00.50/53/56/57
  • spwolf  

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  @Alpha-Testers small update to .57… thank you!
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  UNSOLVED Tabs, empty windows and extra closing.
  • Luxor  

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  @bigmike said in Tabs, empty windows and extra closing.: @spwolf said in Tabs, empty windows and extra closing.: But good idea about something there if user is not using/browsing hdd? Maybe MRU archives? Or output from favorite archives window? @Alpha-Testers - i know @Brian-Gregory is using classic with folders, maybe he can give some input? How will this work with your proposal here? 1st tab on opening with no arguments: Files and folders/folder pane shows “My PC” 1st tab on opening with archive: Archive content/folder pane shows archive folder structure opening an archive will open a new tab, folder pane shows archive folder structure opening a new tab by (+) will show MRU list/Favorites? On the first guess, I would vote for “Favorites” to fill the empty pane Probably, that will make it pretty confusing for the standard user… But the pane should never be empty. That is confusing, too. Maybe restricting browsing “My PC” to explorer mode and using folder pane in archive mode consequently for Favorites/MRU and for archive folder structures, in case an archive is open, is smarter. both folder panel and browsing hdd in archive mode are optional features, default is that there is no folder panel and there is no hdd browsing in archive mode. So i dont think it will be too crazy for pro users… and it is useful for sure.
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  SOLVED Folder navigation not working correct in archive view
  • BigMike  

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  This sounds really good
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  SOLVED Alt+Enter in Modern Toolbar?
  • Havokdan  

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  @brian-gregory said in Alt+Enter in Modern Toolbar?: What is ALT-Enter supposed to do? It always used to be full screen toggle in the old days which is now F11. properties window… before it did not work in modern, also shortcuts were quite random.
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  UNSOLVED GUI: Uppercase
  • guido  

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  Select Folder display Style could be corrected too
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  UNSOLVED GUI: multi extract- Alignment
  • guido  

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  text is cut off
• 

  SOLVED Sorting broken in all views but details view
  • BigMike  

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  @bigmike said in Sorting broken in all views but details view: I can confirm, that this problem is fixed here in 18.00.56. Thank you. thanks for reporting it!
• 

  UNSOLVED GUI: Frame cut off
  • guido  

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  thanks @guido added this one to an existing issue logged in regarding cutoff frames.
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  UNSOLVED Pressing tools buttons restarts app
  • guido  

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  @darthpingoo said in Pressing tools buttons restarts app: @spwolf Are you planning to implements Ribbon in FTP/Backup/Burner tools too? We cant do it in main PA GUI, since we cant hide individual ribbon ui components, this is technology limitation of Microsoft Ribbon UI SDK that we use for ribbon. So people who bought Standard and Professional licenses, and also our Enterprise users that hide those from their own users (most of our Enterprise users limit this functionality as security measure), would have Backup, Burner and FTP always there which would be very annoying for them. edit: if you thought it pabackup.exe, paburner.exe, etc, yeah, it is possible to do it there in the future. We have to have both options since Ribbon UI is only available from Windows Vista & 7, so our Windows XP users still need to have classic interface option.
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  UNSOLVED FTP: Tooltip
  • guido  

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  Turns out it’s applies to all buttons except for “Passive”
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  UNSOLVED Backup: a few things
  • guido  

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  makes sense, logged in. thanks @guido
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  UNSOLVED Configure Clouds: GUI
  • guido  

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  See image
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  SOLVED Unknown Button in customize classic toolbar menu
  • Shahin  

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  The Most Important of them is the Windows Explorer delay that shell extension causes.
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  SOLVED The Dark Mod .PK4 (renamed zip files) files open, but CRC errors on all files.
  • AluminumHaste  

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  How did you extract? I was able to open the file via PowerArchiver, click on Extract, picked a folder and it extracted there fine. Using version 18.00.53
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  SOLVED PA Favorites Window: Column settings not saved
  • BigMike  

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  The favorites dialog will now save column settings in version 18.00.50 https://powerarchiver.cachefly.net/2018/powarc180050.exe Thanks @BigMike
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  SOLVED PA Backup window doesn't match Archive + Explorer window
  • BigMike  

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  the Icons will now show up as Original when clicking on the Backup Tab while using Original icons. https://powerarchiver.cachefly.net/2018/powarc180050.exe Tooltips fix coming up. Thanks @BigMike
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  SOLVED Modern Icons Dark Theme
  • The_PurSpyk  

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  here is small tutorial
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  UNSOLVED PGP Keys
  • bigdog  

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  Thanks, I appreciate that
• B

  SOLVED How to translate PowerArchiver?
  • belladaisy2018  

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  google
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  SOLVED Power Archiver portable requires admin to run
  • AluminumHaste  

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  @aluminumhaste re-download and try again please… it has admin requirement removed from the “installer”… so lets see how it works on your computer now.
• 

  UNSOLVED 18.00.48 keeps opening text file in notepad!!
  • Brian Gregory  

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  @ckit Thanks, I’d forgotten about that setting. Changing that one to Notepad++ does allow me to use Notepad++ as the viewer. But why the two possible ways of choosing the viewer? Maybe the one in Settings should be the default but the one in the View dialog is completely non functional at present!
• 

  Fast Ring: PowerArchiver 2018 18.00.41/43/44/45/46/48
  • spwolf  

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  @Alpha-Testers updated to .48 via Patchbeam, all changes in the Whats New above.
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  SOLVED office icons shown twice in config> interface
  • spwolf  

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  @luxor said in office icons shown twice in config> interface: Only the one “Office icons” showing now. But should that be there at all, going by your original reply to me. @spwolf said in Duplicate skin.: @luxor shouldnt be there at all since these are toolbar icons. yeah, that requires a bit more work, we need to add some new options to that config screen. I will write it up for later releases.
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  SOLVED Configuration bug in relelase version of 2018
  • The_PurSpyk  

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  @the_purspyk said in Configuration bug in relelase version of 2018: Seems to be working. Some small observations, during the installation, I dont selelct any of the option ie add items to Start Menu, but PowerArichiver is always added to the Start Menu (this has happened in all versions of the program, and i have mentioned this before). If the program is registerted, would it not be possible to remove the Register Icon from the toolbar. I got the impression initially that my program had not been registered, or grey it out. we will write it up, thanks. As to the register icon, it is under Options in Modern toolbar. You might want to change the settings, upgrade to other version, etc, thats why it is there… otherwise PA clearly states it is registered in about window and unregistered is removed from the caption.
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  SOLVED Password policy: Negative length
  • BigMike  

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  I can confirm, that it’s working as expected now
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  SOLVED Option to highlight archives not working
  • BigMike  

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  I can confirm, that it’s working as expected now
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  SOLVED Ugly folder name for settings
  • BigMike  

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  I can confirm, that it’s working as expected now
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  SOLVED Cannot perform simultaneous archive options
  • JoeS  

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  @spwolf said in Cannot perform simultaneous archive options: To create separate archive of each file selected, there is Batch-Zip option if user clicks on files> PowerArchiver> Batch-Zip. This will start Batch Zip tool which will by default create separate archives (and there are more options too). Thanks! I think this is what we need. Thanks for the tip!
• 

  SOLVED PA 18.00.41 and Start Menu
  • Brian Gregory  

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  @Brian-Gregory so in one of the latest versions we now clean up old program group, rename it to PowerArchiver and also delete old shortcut to PA 2017. So now when you upgrade from 2017 to 2018 all is nice and proper on Windows 7 and earlier system. Thanks!
• A

  SOLVED ConeXware Update
  • amh209  

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  text has been updated since PA 2018 has arrived on slow/fast rings of PA 2017… thanks!
• 

  SOLVED 18.00.46, the most minor bug possible
  • drteeth  

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  @drteeth thanks for letting us know.
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  UNSOLVED pbs files with many empty lines
  • pirrbe  

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  @mili two examples in support mail. Np.
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  UNSOLVED Unable to select correct viewer
  • drteeth  

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  thanks @drteeth Indeed, there is an issue there and we have logged it in for fixing
• 

  SOLVED maybe add a minimum size
  • guido  

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  @guido said in maybe add a minimum size: Better, but maybe a little bit bigger? it is a problem with safe mode, gotta be able to use it under lowest resolution, so minor glitches like that will have to happen.
• C

  SOLVED [Bug] PA 2017 17.00.63 Automatic installation
  • cmmpc  

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  @mili @cmmpc this was fixed in PA 2018, likely few months back… thanks!
• 

  UNSOLVED PA 2018v32 "BURNER" - save dvd to iso app doesn't detect CD writer...
  • pirrbe  

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  @pirrbe said in PA 2018v32 "BURNER" - save dvd to iso app doesn't detect CD writer...: Media used is indeed RW (tried Cd and DVD). I could burn and add files afterwards (RW). The format is UDF. When I insert that DVD using SH soft, no problem. I still can add files on it. When trying out this with PA Burner, it’s going wrong. No active ‘Burn’ button, incorrect counters, etc… The first problem was that the external writer was not recognized by PA. That has been fixed, but still not operational. Explorer index : PA index : I hope this is not an isolated local problem. yeah, that looks like Burner is not recognizing your disc as writable one. Did you try checking use last session checkbox? I will try with some DVD-RWs I have, I burned some CD’s and DVDs but of normal R kind over the weekend.
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  SOLVED Error when pressing burn
  • guido  

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  seems to be fixed.
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  UNSOLVED GUI: Patchbeam
  • guido  

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  Thanks @guido logged in
• A

  UNSOLVED Capitalization
  • amh209  

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  Also, in Tools menu, “Join archives” should be “Join Archives” to match the others format in the menu.
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  UNSOLVED quick lookup does not work always in explorer mode
  • spwolf  

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  Thanks @john ! I checked and noticed the same, we have logged it in.
• 

  SOLVED ftp issues
  • skypx  

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  @spwolf I switched from Firefox to WinEdge and finally got the v38.
• S

  SOLVED Some AES Encrypted Files extract to a zero-length file
  • south37  

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  @spwolf Just tested the new version with the files that were problematic and they all decrypt and extract ok. Thanks for the fast fix on this issue.
• 

  Ribbon display bug
  • drteeth  

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  @drteeth yes, if you look better you can see that File menu expands to the right, covering actual tabs. This is how Microsoft Ribbon works. Thanks!
• 

  SOLVED Burner / Virtual drive : empty selection screen (2018v37)
  • pirrbe  

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  @pirrbe good to know! It is good to have the solution here for people who search for it in the future. With Windows 10 being updated so much, i guess it will happen occasionally.
• 

  Fast Ring: PowerArchiver 2018 18.00.37
  • spwolf  

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  A one-off hopefully.
• 

  SOLVED Rogue button, wrong colour background.
  • Luxor  

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  That was a quick fix. Looks fine in 18.00.37.
• 

  UNSOLVED encrypt: resize form
  • guido  

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  if you resize the form to it smallest. it will look like this
• 

  UNSOLVED Cloud Folders as Upload Target Folders-not working?
  • PA_Fan  

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  @mili Google’s direct sync folder works perfect to overcome the root filing problem. It’s a plan B but finally I have my PA backups in the google cloud, where I want them :-). For onedrive : microsoft helpdesk referred me to PA helpdesk to solve the root cloud problem, not their problem as a third part is involved…
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  UNSOLVED white pixels when disabled
  • guido  

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