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    2. PowerArchiver 2021
    3. Tech Support
    • Cannot convert archive to .zip, always creates .zipx

      C

      Converting an archive to .zip (using both the “Deflate (.zip, compatible)” and “Store” compression methods) always creates a .zipx file instead.

      pa-convert-zip-1.jpg
      pa-convert-zip-2.jpg

      Using the “Store” method sometimes creates a .zip file; I have seen it happen just now, but I cannot reproduce it.

      Tech Support
    • Self-extracting archive creation too messy!

      A

      Good morning,
      I have been using all compression programs for over 20 years, I have always found Winrar very easy to use when I create a self-extracting archive, even 7-zip is simple, “right click” and “create self-extracting archive”, because on powerarchiver it must be like this confused ?
      It doesn’t just create the archive, it opens a page where I have to select the file again, what kind of archive, which folder to create it, etc … you should learn from your competitors how to make life easier!

      Tech Support
    • PA archiving issue with large files and shows incorrect original content's size for all types of archives.

      G

      Hi,

      So refer this screenshot:

      image_2020-12-30_115129.png

      The properties panel that you see, is what I tried to compress, using PA, with following settigs:
      Extreme Strong optimize
      https://forums.powerarchiver.com/assets/uploads/files/1609079025475-image_2020-12-27_195344.png

      The process was stuck at 0% with no progress for over 8 Hours:

      PA.png

      Then the usual, clicking will make it go not responding.

      So, I could not get the files compressed using PA.

      I tried 7zip, and it worked, so that’s 1 issue.

      PA shows incorrect original(before compression) size of total contents.

      Refer the first screenshot.
      folder’s size is shown correctly in 7ZIP
      but not in powerarc.

      this happens with every archive, whether they are compressed in PA or not, whether it has only 1 file, or multiple files inside multiple directory.

      Neither does the archive property panel shows original content’s size.

      Tech Support
    • PA Not responding issue and Pause issue

      G

      Hi,

      So my rig is as below:
      CPU: Intel® Core™ i7-4720HQ CPU @ 2.60GHz (Turbo 3.7GHz)
      RAM: 16 Gigs DDR3
      Samsung SSD 860 EVO
      Windows 10 pro for workstations x64, freshly installed on 22nd Dec 2020, and updated.
      PA freshly downloaded on same day, so it’s 2021 x.x.62 version

      PA Stuck.png

      Issue and reproduction:
      If you start a compression, and if it’s mid way anywhere or even started, and you try to cancel it, the window will get stuck there, another click or key press will make the window not responding, then, and more will make windows to collect logs for crash, and the process will be terminated by windows

      On the other hand.

      If the process is mid way, and if you try to pause it, the compression, CPU utilization, RAM usage will stay/increase as if the compression if still going on, the whole process will take it’s course, instead of doing what we clicked on.

      So, both pause and cancel buttons are useless.

      Tech Support
    • powerarchiver starter 2021 high cpu usage

      N

      I recently installed PA 2021. But the PowerArchiver Starter, for my backups, keeps running at high CPU usage, I have to keep killing it, its running about 46% constantly.

      I have Windows 10 Pro, 20H2, build 19042.662

      Any ideas would be helpful.

      Thanks

      Tech Support
    • PowerArchiver Queue made worse

      G

      Just installed 2021 v20.00.63

      Now, when I add to queue, with or without using always use queue.

      The powerarc starter opens up in notification bar.

      and that’s it, no matter how many files I add to queue, no compression will start.

      I also cannot double click or right click the icon.

      If i end task for this, and disable queuing, compression works fine, just that I have to manually start individual tasks.

      it’s quite ironic that you guys took whole year to fix one issue, in this versions, which completely broke the queuing feature.

      Did you guys test it before releasing?

      Tech Support
    • PA does Negative compression, but 7zip does positive compression for same set of files

      G

      Hi,

      You can obtain the original file from here:

      https://pcsupport.lenovo.com/in/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y50-70-notebook-lenovo/80ej/59428436/cb32343883/downloads/driver-list/component?name=Power%20Management

      For Lenovo Y50-70 win 7 x64 bit, power management, get lenovo energy management

      Run the exe it will extract the installable drivers to C:\drivers

      I tried to compress the whole folder using PA using following parameters:
      Extreme, strong optimize.
      image_2020-12-27_195344.png

      This resulted in negative compression.

      However same file is compressed by 7zip alpha, with positive compression:

      PA Negative compression.png

      I understand that there are different algorithms, parameters used, and totally different software with unique sets of logics programmed, but see if compression algo can be optimized for such files.

      Tech Support
    • BUG: Dragging and dropping not working, hangs

      AluminumHaste

      Over the last few months, I’ve been trying to track down the cause of a hanging bug in PA.
      I have found a reliable test case (on my computer at least).

      I am trying to extract the folders/files from: https://github.com/codereader/DarkRadiant/releases/download/2.9.0/windeps.7z

      By selecting both folders, then dragging over to a Windows Explorer window on another HDD.
      I’m not sure what causes this but this just doesn’t do anything, progress bar appears, but nothing happens.
      PA shows about 5% CPU utilization and I’ve left this going all night and it never does anything.
      It doesn’t always happen, but this morning this is reliably failing for me.
      The folder I’m dragging to is under Git source control, but this also happens when dragging into other folders also, but not always, sometimes it works.

      If I do a regular extraction and use the dialog box to select the location to extract to, that always works.

      Windows 10 64bit Pro 20H2 (19042.630)
      Ryzen 3900X
      Anti Virus is built in Windows Security only.

      I captured a dump of the running process if that helps: https://drive.google.com/file/d/1WLzHG_fOAMtzGMMFLHlIElnQXhsoPyYd/view?usp=sharing

      Tech Support
    • UI Issue moving between different monitors

      G

      I have just installed 2021, but seems to have similar issues to 2019. If you move the app between differen monitors (with different resolutions) the app does not automatically adjust accordingly, so on one monitor I have the app is too big for the screen, whereas on another monitor it only takes up a small fraction of the screen.
      This was worse with 2019, where the fonts were totally screwed up, making the app unusable. This seems better in 2021, but still not working properly.

      Tech Support
    • PA 20.00.63 update still install 20.00.62

      2

      Hi.

      I have noticed after updating PowerArchiver through PatchBeam to 20.00.63, after the installer finished and I recheck for updates, it still tells me that I have version 20.00.62 installed and prompts to download 20.00.63 again.

      This also happens when I install from the offline setup file powarc200063.exe ( https://powerarchiverdl.cachefly.net/2021/powarc200063.exe ). It still installs version 20.00.62 and the process goes over and over again.

      Also, in PowerArchiver About screen I see version 20.00.62 but in Programs and Features in Windows 10, version 20.00.63 is displayed as being installed.

      Can someone check and see if they experience similar behavior?

      Thank you!

      Tech Support
    • Bug with opening an archive while a file is being extracted from an already opened archive

      A

      When I double click on a file within an archive the file gets temporarily extracted to being opened with the external program. When I now go back to the windows explorer and want to open another archive while the file from the first archive is still being extraceted, a new window of power archiver opens and immediatly closes. It opens and closes the new window repeatedly until the extraction of the file from the first archive is completed.

      I use the option that power archiver opens a new tab when another archive is opened.

      This happend with version 20.00.60. I wanted to update it to 20.00.63 as shown in the update window but it just updates to 20.00.62. It still shows that 20.00.63 is available but never seem to update to that version. The bug still exists though.

      Tech Support
    • PA very slow to launch (double click) html file from archive

      S

      I have some large zip files (~ 40 MB) with a lot of html files. When I double click on one of them in the archive, it takes a long time (eg 20 sec) for the file to be extracted and opened in the browser.

      I am using version 19.00.59.

      I discovered that the root cause of the problem is that all the files in the archive are extracted to the temporary dir before the selected file is launched.

      It does not appear to happen with other file types (such as pdf) nor when dragging a html file into the browser.

      I think I recall this issue being raised by someone else, but could not find it.

      Tech Support
    • Windows Explorer extension doesnt compress to .zip

      C

      On PowerArchiver 2021 (20.00.60) and windows 10, Both options in the windows explorer shell extension, “Compress to …zip” and “Compress to …zipx” create a .zipx file. ¿Its this intended?

      Tech Support
    • slow ring update?

      MrAngelus

      My slow ring still reads as 19.00.59… will it ever offer an update to 2021 or is that something I must do manually?

      Tech Support
    • PA 2021 associate formats popup Minor bug

      F

      Hello there,

      I was installing-uninstalling and reinstalling PA 2021 due to another bug when I noticed a minor popup “bug” if it is considered a bug, regarding application association with recommended formats.

      During PA installation you get to choose those options
      Installation 1.png

      I have ticked Associate PA with recommended formats

      Installation completes and when you open PA the defult theme is Windows Ribbon.
      When I changed it to Classic Theme, PA restarts for changes to take effect and then I get the below popup (Sorry I have a greek system)
      It asks: Do you want PA to associate with recommended formats now?
      Options: Associate for all users and Never show again.
      Popup 2.png

      I could swear that once I was changing themes and icons all the time to see which one I prefered and also toggling PA.exe to run as admin and windows compatibility mode and got this popup twice or tripple times.
      Well this one does not bother me at all, I just posted it for the records if needed!

      Tech Support
    • Inconsistency with disabled tabs and multiple instances of PA allowed

      A

      If I the Configuration > View > Standard > Disable Tabs option is checked, when double clicking inside archives on files supported by the internal viewer (PDF, JPEG etc.) they are opened in associated application rather than on a new tab in PA internal viewer, which is expected behavior.
      Next, if the Configuration > Miscellaneous > General > Reuse PA Windows is unchecked, when double clicking on archives associated with PA in Explorer they are opened in new PA instance when there is another one already running, which is expected behavior.
      But when Configuration > View > Standard > Disable Tabs option is checked AND Configuration > Miscellaneous > General > Reuse PA Windows is unchecked, when double clicking inside archives on archive files they are opened in the same instance of PA with no way to get back to the parent archive. I would expect, that when the user doesn’t want to use tabs AND want to use multiple PA instances, that in such case double clicking on archive located inside another archive, the second one would open in a new PA window.

      Tech Support
    • Typo in help output of command line tools

      T

      I’ve made the sections of the output bold to indicate where the typo is.

      Version 7 output
      Commands:

      a : add files to archive (default)
      u : update files to archive
      h : freshen files in archive
      m : move files to archive (files only)
      d : delete files from archive

      r : recurse subfolders
      p|P : store relative Pathnames|store full Pathnames
      PP : store full Pathnames including drive
      c[0,1,2,10,11,13,15,17,19,l,p,w,b,d,z] : set compression level
      (0 - store; 1 - normal ; 2 - maximal)
      (10 - store, 11 - super fast, 13 - fast, 15 - normal, 17 - max, 19 - ultra
      (l - use LZMA, p - use PPMd, w - use WavPack, b - use BZIP2, d - use Deflate
      (z - use optimized compression method based on file exstension)
      g : create Solid archive (7Z format only)

      Version 9 output…
      Commands:

      a : add files to archive (default)
      u : update files to archive
      h : freshen files in archive
      m : move files to archive (files only)
      d : delete files from archive

      r : recurse subfolders
      P : store full Pathnames
      PP : store full Pathnames including drive
      p : store relative Pathnames
      c[0,1,2,10,11,12,13,14,15,16,17,18,19,u,l,p,w,b,d,z] : set compression level
      (0 - store; 1 - normal ; 2 - maximal)
      (10 - store, 11 - super fast, 13 - fast, 15 - normal, 17 - max, 19 - ultra
      (l - use LZMA, p - use PPMd, w - use WavPack, b - use BZIP2, d - use Deflate
      (o - use LZMA2
      (u - use pLZMA4, f - use ZSTD, k - use PPMd_sh, e - use Deflate64
      (z - use optimized strong compression method based on file exstension)
      (x - use optimized fast compression method based on file exstension)
      (m<filters|methods> - use custom set of filters and methods for .PA archive
      y[r|b|d|x|p|d] - filters reflate, bcj2, x64flt, rep, delta
      ypc<size> - custom rep c size
      ypm<size> - custom rep mem size
      yrx<size> - custom reflate zlib level (1-9)
      yt{x} - number of threads
      ya - debug mode
      mt : set multithreading on
      g : create Solid archive (7Z format only)

      Tech Support
    • Error updating from .58 to .60 via patchbeam

      skypx

      error.jpg

      Tech Support
    • Bug when extracting 7ZIP archives

      T

      I’ve found a bug when extracting files from a 7ZIP file, specifically when you tell PowerArchiver to extract only some files and folders from it. This is where the bug exists. You can tell PowerArchiver to extract only certain files but then it proceeds to extract the whole file and not just what you wanted.

      Tech Support
    • Drive Image creation

      T

      Sorry if I’m asking this in the wrong place.
      Can Powerarchiver create images of entire drives (e.g. C: system drive) to create drive image backups?
      Thanks,
      Tim

      Tech Support
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    • spwolf

      Fast Ring: PowerArchiver 2021 20.00.57
      • spwolf

      1
      2
      Votes
      1
      Posts
      32
      Views

      spwolf

      New version: 21.00.57
      Download:
      https://powerarchiver.cachefly.net/2021/powarc200057.exe

      Release Notes - PowerArchiver - Version 21.00.57

      ** Bug
      * [PA-2798] - Backup: Spanning dropdown not showing top border
      * [PA-2801] - Encrypt Tool: Use Fips checkbox overlaps with other frames when resized
      * [PA-2802] - Back arrow button in burner apps not displaying as button when hovering over it
      * [PA-2805] - Text too close to Span dropdown in Backup
      * [PA-2807] - Files not showing inside specific tar.gz
      * [PA-2814] - Backup Icons not showing
      * [PA-2815] - D&D a folder onto an archive in windows explorer does not work
      * [PA-2816] - .apk files not recognized as zip, give compression options
      * [PA-2817] - Renaming files inside PA archives does not work
      * [PA-2818] - Multi extract tool not extracting tar.gz files
      * [PA-2819] - Shell submenu in Config says 2019 instead of 2021

      Whats New

      Small fixed and improvements. @Alpha-Testers please check it out and let us know!
    • spwolf

      PowerArchiver and PACL for macOS
      • spwolf

      8
      0
      Votes
      8
      Posts
      1593
      Views

      M

      hi guys, please contact us at support at conexware dot com and we’ll sort it out.

      thanks!!

    • spwolf

      Fast Ring: PowerArchiver 2019 19.00.51/54/57/58/59
      • spwolf

      24
      2
      Votes
      24
      Posts
      4556
      Views

      Luxor

      Right clicking a folder and selecting compress to folder.pa now works too.

    • spwolf

      Alpha tester: applications
      • spwolf

      88
      0
      Votes
      88
      Posts
      127711
      Views

      S

      Please sign my up to be a tester…

    • spwolf

      FAQ: PowerArchiver Anonymous usage statistics
      • spwolf

      2
      0
      Votes
      2
      Posts
      32462
      Views

      RJWaring

      Nice idea spwolf, as part of any R&D this will be a valued and welcome tool in order to assist Powerarchiver maintain an already excellent customer service and in theory enable conexware to role out important fixes/patches faster with less impact to the end user.

    • spwolf

      FAQ: What is optimized 7-Zip compression?
      • spwolf

      1
      0
      Votes
      1
      Posts
      26286
      Views

      spwolf

      7-Zip Optimized Compression in PowerArchiver
      **
      What is it?**
      From PowerArchiver 2009, we have added feature called Optimized 7-Zip compression. This feature is currently unique to PowerArchiver 2009.

      With Optimized Compression we have tried to solve one of the most important issues that 7-Zip has when compared to ZIP and RAR formats, which is speed and automatic detection of content being compressed.

      What does it do?
      With Optimized compression feature on, PowerArchiver tries to smartly detect files that are being compressed and assign special compression methods to improve either speed or compression. In the case of text files, it automatically uses PPMd compression for them (instead of LZMA) which has a lot better compression ratio and is also faster. For files that can not be compressed further, it uses different LZMA settings to speed up compression without losing compression strenght. It also works great with solid setting on, which is reccomended as not only it increases compression strenght but also speed as well.

      Results
      Results are double the compression strenght on text files, and double the speed on files that can not be compressed (mp3, avi, mpeg, etc). Obviously these are the best case scenarios, and in real life usage it depends on data that you are trying to compress.

    • spwolf

      Get free PowerArchiver Toolbox license for reporting bugs!
      • spwolf

      14
      3
      Votes
      14
      Posts
      18876
      Views

      spwolf

      @darthpingoo said in Get free PowerArchiver Toolbox license for reporting bugs!:

      Offer still valid?

      it is always valid…

    • C

      Cannot convert archive to .zip, always creates .zipx
      • chrullrich

      2
      1
      Votes
      2
      Posts
      52
      Views

      M

      thanks very much @chrullrich
      Reproduced and logged in for fixing

    • A

      Self-extracting archive creation too messy!
      • Anaru Sensei

      1
      0
      Votes
      1
      Posts
      47
      Views

      A

      Good morning,
      I have been using all compression programs for over 20 years, I have always found Winrar very easy to use when I create a self-extracting archive, even 7-zip is simple, “right click” and “create self-extracting archive”, because on powerarchiver it must be like this confused ?
      It doesn’t just create the archive, it opens a page where I have to select the file again, what kind of archive, which folder to create it, etc … you should learn from your competitors how to make life easier!

    • G

      PA archiving issue with large files and shows incorrect original content's size for all types of archives.
      • godlydevils

      1
      0
      Votes
      1
      Posts
      52
      Views

      G

      Hi,

      So refer this screenshot:

      image_2020-12-30_115129.png

      The properties panel that you see, is what I tried to compress, using PA, with following settigs:
      Extreme Strong optimize
      https://forums.powerarchiver.com/assets/uploads/files/1609079025475-image_2020-12-27_195344.png

      The process was stuck at 0% with no progress for over 8 Hours:

      PA.png

      Then the usual, clicking will make it go not responding.

      So, I could not get the files compressed using PA.

      I tried 7zip, and it worked, so that’s 1 issue.

      PA shows incorrect original(before compression) size of total contents.

      Refer the first screenshot.
      folder’s size is shown correctly in 7ZIP
      but not in powerarc.

      this happens with every archive, whether they are compressed in PA or not, whether it has only 1 file, or multiple files inside multiple directory.

      Neither does the archive property panel shows original content’s size.

    • G

      PA Not responding issue and Pause issue
      • godlydevils

      3
      1
      Votes
      3
      Posts
      74
      Views

      Brian Gregory

      @mili It was never really fixed very satisfactorily.

    • N

      powerarchiver starter 2021 high cpu usage
      • nlm

      10
      0
      Votes
      10
      Posts
      113
      Views

      N

      Ok, I should have done this first. I upgraded to PA 2021, instead of uninstalling and reinstalling. I did that now, and it took care of the problem. Must have been something with upgrading from the previous version too the new one.

    • G

      PowerArchiver Queue made worse
      • godlydevils

      9
      0
      Votes
      9
      Posts
      96
      Views

      G

      I resolved the issue.

      How to reproduce(it is my assumption):
      Install the older version of PA 2021 than this, the one that came before x.x.62
      run it once, then install the current version.

      PA queue & PASTARTER will get bugged.

      I got the issue resolved as I had to reinstall OS which has resolved the queue issue for me.

      this is the same reason mili was not able to replicate the issue, because she runs a fresh environment for all testing.

    • G

      PA does Negative compression, but 7zip does positive compression for same set of files
      • godlydevils

      1
      0
      Votes
      1
      Posts
      39
      Views

      G

      Hi,

      You can obtain the original file from here:

      https://pcsupport.lenovo.com/in/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y50-70-notebook-lenovo/80ej/59428436/cb32343883/downloads/driver-list/component?name=Power%20Management

      For Lenovo Y50-70 win 7 x64 bit, power management, get lenovo energy management

      Run the exe it will extract the installable drivers to C:\drivers

      I tried to compress the whole folder using PA using following parameters:
      Extreme, strong optimize.
      image_2020-12-27_195344.png

      This resulted in negative compression.

      However same file is compressed by 7zip alpha, with positive compression:

      PA Negative compression.png

      I understand that there are different algorithms, parameters used, and totally different software with unique sets of logics programmed, but see if compression algo can be optimized for such files.

    • AluminumHaste

      BUG: Dragging and dropping not working, hangs
      • AluminumHaste

      8
      0
      Votes
      8
      Posts
      79
      Views

      AluminumHaste

      @Mili said in BUG: Dragging and dropping not working, hangs:

      hey @AluminumHaste
      thanks for all the details
      have managed to reproduce this. During our testing, it didn’t occur every time but did manage to reproduce it and record it, will be enough for the dev team to fix it. logged in, thanks again!

      Awesome thank you!

    • G

      UI Issue moving between different monitors
      • gavb

      1
      0
      Votes
      1
      Posts
      40
      Views

      G

      I have just installed 2021, but seems to have similar issues to 2019. If you move the app between differen monitors (with different resolutions) the app does not automatically adjust accordingly, so on one monitor I have the app is too big for the screen, whereas on another monitor it only takes up a small fraction of the screen.
      This was worse with 2019, where the fonts were totally screwed up, making the app unusable. This seems better in 2021, but still not working properly.

    • 2

      PA 20.00.63 update still install 20.00.62
      • 2Flo

      7
      0
      Votes
      7
      Posts
      100
      Views

      M

      Should be fixed now and properly showing. Thanks everyone, sorry for the wait

    • A

      Bug with opening an archive while a file is being extracted from an already opened archive
      • ACE135

      2
      0
      Votes
      2
      Posts
      52
      Views

      M

      Hi @ACE135

      While testing this, noticed that archives are not opened in a new tab while an archive is opened in PA, even without an active extraction process.
      Logging it in for fixing in the next update, thanks for letting us know!

    • S

      PA very slow to launch (double click) html file from archive
      • south37

      3
      0
      Votes
      3
      Posts
      40
      Views

      S

      @Mili I have emailed one of the smaller files that has the problem.

    • C

      Windows Explorer extension doesnt compress to .zip
      • cmmpc

      4
      1
      Votes
      4
      Posts
      65
      Views

      M

      Thanks @chrullrich
      testing it out now to make sure it does not occur in future updates from 2019 to 2021

      we appreciate everyone’s help!

    • MrAngelus

      slow ring update?
      • MrAngelus

      1
      0
      Votes
      1
      Posts
      54
      Views

      MrAngelus

      My slow ring still reads as 19.00.59… will it ever offer an update to 2021 or is that something I must do manually?

    • F

      PA 2021 associate formats popup Minor bug
      • f16akias

      3
      0
      Votes
      3
      Posts
      54
      Views

      F

      No. No other program installation, not registry cleaning. I just noticed it while installing and opening PA during bex64 testing…
      It just comes once, I cannot reproduce it more than once at least with version 20.00.58 and +
      It’s really fine for me, it’s minor even if it’s considered a bug at all

    • A

      Inconsistency with disabled tabs and multiple instances of PA allowed
      • aionel_net

      6
      0
      Votes
      6
      Posts
      51
      Views

      M

      thanks for the details @aionel_net
      We have logged the issue in for fixing and have added the suggestion to open a new PA window upon double clicking an archive inside an archive, when tabs are disabled.
      Lets see what the dev team says.

      thanks again!

    • T

      Typo in help output of command line tools
      • trparky

      2
      2
      Votes
      2
      Posts
      40
      Views

      M

      thanks very much @trparky
      we’ll log this in and fix it up. much appreciated!

    • skypx

      SOLVED Error updating from .58 to .60 via patchbeam
      • skypx

      3
      0
      Votes
      3
      Posts
      52
      Views

      skypx

      Thanks @Mili, I got it working.

    • T

      Bug when extracting 7ZIP archives
      • trparky

      5
      1
      Votes
      5
      Posts
      62
      Views

      M

      Thanks all!
      We have confirmed the bug and it’s logged in for fixing.
      It works OK when drag and dropping the specific folder out of the archive, but it does not when using the extract button on a file/folder.

      Thanks for your help!

    • T

      Drive Image creation
      • Tim

      2
      0
      Votes
      2
      Posts
      47
      Views

      T

      No, PowerArchiver doesn’t have this functionality.

    • drteeth

      Virtual drive issue
      • drteeth

      2
      0
      Votes
      2
      Posts
      24
      Views

      M

      Hi @drteeth
      as a temporary fix, please delete PAVD2021.EXE from the installation folder and install virtual drive again, then it should work fine until we fix it so the error doesn’t appear at all.

      Thanks!

    • D

      Patch beam does not download
      • davidsplash

      2
      0
      Votes
      2
      Posts
      23
      Views

      M

      hi @davidsplash
      we’re fixing Patchbeam and should work fine in the coming update

      thanks!

    • U

      UNSOLVED PowerArchiver shell extensions possibly crashing windows explorer.exe
      • U1zy3o2ih5ebk2F

      23
      0
      Votes
      23
      Posts
      2616
      Views

      M

      Thanks @f16akias
      Added this latest information to the logged in bug report, let’s try it with the next update, coming up soon

    • K

      Minimize/Expand Ribbon
      • khanyash

      5
      0
      Votes
      5
      Posts
      30
      Views

      M

      hey @khanyash
      Yes, still logged in. We had some priorities to solve for the final update prior to this issues. I have just bumped it so it can be solved as soon as possible
      thanks for the reminder

    • K

      Check for new version
      • khanyash

      2
      1
      Votes
      2
      Posts
      10
      Views

      M

      Thanks @khanyash
      We have it logged in for fixing

    • guido

      GUI problems
      • guido

      2
      1
      Votes
      2
      Posts
      20
      Views

      M

      hey @guido
      Thanks for the report!
      We’re aware of it, the issue is on the components side at the moment, we’re looking to implement the fix once it is released.

    • S

      "The specified account already exists" error
      • sunset_station

      13
      0
      Votes
      13
      Posts
      18122
      Views

      J

      @sunset_station said in "The specified account already exists" error:

      Hi! I came across an issue when I tried to uninstall PowerArch 2013. I got an error “The specified account already exists” which broke the process. I got the same error when I tried to install the current version, without uninstalling the previous one.
      So I can’t uninstall and I can’t install PowerArchiver. Any suggestions? OS Windows 8.1 x64.

      Dariusz

      Is the account logged in to domain using AD?

    • G

      Lots of Bugs
      archiving stuck feature request queue save profiles set deflt prof • • godlydevils

      5
      0
      Votes
      5
      Posts
      51
      Views

      M

      Hi @godlydevils
      Tested the queue issue on another test machine and it seems like i was able to reproduce it
      out of nine 1gb folders, 7 compressed and 2 didn’t, which seems like the same bug.
      It has been screen recorded and logged in for fixing.

      The issue with the Advanced Option settings not being saved is also logged in and pending fixing. It has been bumped and we will look to fix it in the upcoming update.

      Additionaly, an improvement to add the ability to pre-configure the Advanced options for the .PA format in the configuration>compression profiles menu is also logged in.

      You can expect the queue files disappearing to be fixed in the next update, as well as the advanced options not being saved.

      Thanks!

    • Brian Gregory

      SOLVED PA 20.00.56 bug renaming files inside a .pa archive.
      • Brian Gregory

      6
      1
      Votes
      6
      Posts
      51
      Views

      M

      Thanks for your help @Brian-Gregory

    • drteeth

      Losing focus
      • drteeth

      1
      0
      Votes
      1
      Posts
      11
      Views

      drteeth

      Hi,
      I have come across some strange behaviour that must not be by design.
      This happens under different, though similar circumstances.
      This is how to reproduce it.
      Find a large-ish archive. I used a 3GB archive as I have a fast PC. Load the archive and test it. Now one just has a window showing the test progress. Now click on a window under the progress window and now you can see the bug. I have a PA icon on my taskbar and it does NOT have a line underneath it to indicate that it is loaded and there is no easy way to get the window back until it appears after the testing. Other progress windows are similar.
      The only way to get the progress window back is to use taskmanager.
      The expected behaviour is that there will be some indication that PA is loaded and that one can use it to bring the progress window to the top.
      OT:- When viewing a text file in PA, there is a line does the middle of the window - when will it be removed?
      Cheers
      DrT

    • Microft

      Access Violations, Cloud Issues and No 4K Support
      • Microft

      5
      0
      Votes
      5
      Posts
      28
      Views

      M

      @Microft said in Access Violations, Cloud Issues and No 4K Support:

      3840 x 2160

      thanks for your help @Microft
      Responded to your support ticket.

    • PA_Fan

      Missing Explorer Shell entries PA 2021 20.00.56
      • PA_Fan

      9
      0
      Votes
      9
      Posts
      38
      Views

      PA_Fan

      @Mili Thanks for the update, and you’re welcome.

      I’ll wait to hear about the icons which, as I mentioned, I seem to recall having been a minor glitch in the past, but otherwise .56 is excellent.

    • T

      Bug in PowerArchiver 2021 RC2
      • trparky

      6
      0
      Votes
      6
      Posts
      29
      Views

      T

      @Mili

      It only shows up for a split second, you have to really be paying attention. If I had to hazard a guess, the code that loads the fact that it’s a registered version isn’t loaded early enough during the application initialization phase.

    • PA_Fan

      Missing icons on PA Backup toolbar (file selection screen)
      • PA_Fan

      2
      0
      Votes
      2
      Posts
      21
      Views

      M

      Logged in, thx @PA_Fan

    • T

      Upgrade for 2019 users?
      • trparky

      5
      0
      Votes
      5
      Posts
      50
      Views

      S

      Hi @Mili , Further to the original post by @trparky why can’t current lifetime licence holders test 2021, I’ve had my licence a long time and have always used betas prior to 2019. Thanks

    • D

      Update system issue
      • davidsplash

      3
      0
      Votes
      3
      Posts
      26
      Views

      spwolf

      sorry about that - this has been fixed!

    • W

      Burn Disk from .ISO
      • wroustan

      2
      0
      Votes
      2
      Posts
      20
      Views

      M

      hi @wroustan
      thanks for the information, logging this in for fixing

    • spwolf

      Fast Ring: PowerArchiver 2021 20.00.56
      • spwolf

      1
      3
      Votes
      1
      Posts
      20
      Views

      spwolf

      New version:
      20.00.56

      Download:
      https://powerarchiver.cachefly.net/2021/powarc200056.exe

      Release Notes - PowerArchiver - Version 20.00.56

      ** Bug
      * [PA-2806] - Nag from shell in dark ribbon interface shows dark letters
      * [PA-2810] - Extracting to network drive does not work
      * [PA-2812] - skins not applied in shell

      What’s New:
      Lots of small changes and fixes, together with ones above. Please test your reported issues and let us know if they have been fixed.

      @Alpha-Testers

    • E

      SOLVED Zipping up with folders but without root folder
      • esha

      4
      0
      Votes
      4
      Posts
      32
      Views

      E

      Yes! That was it. Thank you very much! thumbsup

    • spwolf

      Fast Ring: PowerArchiver 2021 20.00.53
      • spwolf

      17
      2
      Votes
      17
      Posts
      120
      Views

      spwolf

      @TheAndyMac said in Fast Ring: PowerArchiver 2021 20.00.53:

      Having one issue with the RC1 - when extracting a zip file using drag and drop to a network share, it prompts for UAC - which I allow - and prompts again, and then keeps on flashing up but not extracting anything - and there is now way to close it down other than logging off/shutting down. Seems like the UAC handling is broken at present. This is not an issue with the current production version, where I use this a lot of the time.

      @Mili will take a look at this!

    • spwolf

      Fast Ring: PowerArchiver 2021 20.00.55
      • spwolf

      10
      1
      Votes
      10
      Posts
      55
      Views

      Brian Gregory

      @Mili said in Fast Ring: PowerArchiver 2021 20.00.55:

      hey @Brian-Gregory
      Still getting this script error? If so, which internet browser do you use?

      No script error showing now.

    • K

      SOLVED powerarchiver not able to compress / decompress files with long file names
      • Konglomat

      8
      0
      Votes
      8
      Posts
      50
      Views

      M

      thanks for the kind words @Konglomat !!!
      stay safe and healthy!

    • S

      License Code Not Working / Missing
      • Skybird

      2
      0
      Votes
      2
      Posts
      16
      Views

      M

      Hello @Skybird
      We show that one of the support tickets was replied to with information on how to obtain your PACL registration through your account at www.conexware.com/shop as PACL uses a different registration code.
      Maybe it went to Spam?

      Regardless, we have manually created your PACL license and have sent it to your email.

      Thanks!

    • guido

      UNSOLVED Resize: Frames overlap
      • guido

      4
      1
      Votes
      4
      Posts
      554
      Views

      M

      tx @guido
      logged in

    • guido

      SOLVED TYPO: Gesture
      • guido

      3
      1
      Votes
      3
      Posts
      538
      Views

      guido

      Fixed in .55

    • guido

      UNSOLVED GUI: Center the buttons
      • guido

      2
      0
      Votes
      2
      Posts
      512
      Views

      guido

      Not fixed in .55.

      But I found a new issue. Just resize the windows and you will see that the monkey wrench will disappear.

      19f48e64-e21f-46f3-9cae-59d79a1ba578-image.png

    • guido

      UNSOLVED label56
      • guido

      9
      1
      Votes
      9
      Posts
      1639
      Views

      M

      thanks @guido
      logging in

    • guido

      SOLVED GUI Alignment
      • guido

      3
      2
      Votes
      3
      Posts
      913
      Views

      guido

      fixed in .55

    • V

      Preview of pdf files
      • Vindrus

      5
      0
      Votes
      5
      Posts
      39
      Views

      D

      I think i’ve solved the problem. You have set up a user with limited options programs like powerarchiver need to be allowed certain options in windows same for Adobe. You might wnat to set up a new user with exactly the same options as the other users and see if that solves the issue

    • D

      I would like to test this for the Mac
      • dougw

      2
      0
      Votes
      2
      Posts
      17
      Views

      M

      Hi @dougw

      Please contact us at support at conexware dot come and we’ll sort you out.

      Thanks!

    • W

      Preview doesn't support Unicode
      • wilsonp

      4
      0
      Votes
      4
      Posts
      34
      Views

      M

      Thanks very much @wilsonp
      We have logged it in for fixing.

    • W

      PA 2021 Registration Dialog menu option
      • wilsonp

      3
      0
      Votes
      3
      Posts
      26
      Views

      W

      The icons on the RHS of the title bar are very small and thin - I didn’t notice the help button there.

      In my Ribbon Interface under Options I don’t see a register button.

      PA2021-OptionsRibbon.png

      Here is the File Menu - the Windows standard was for menu options that open dialogs to end in an ellipsis, but Options does not:

      PA2021-FileMenu.png

      Perhaps I should say never mind… the Ribbon doesn’t appear to follow that standard in Office in any case.

      Thanks!

    • BigMike

      UNSOLVED File Browser: Operations don't trigger UAC
      • BigMike

      9
      1
      Votes
      9
      Posts
      1810
      Views

      M

      Seems to have returned in the latest 2021 version, logged in for fixing.
      thanks @BigMike

    • BigMike

      UI issues PA 20.00.53 / Classic Interface
      • BigMike

      2
      0
      Votes
      2
      Posts
      11
      Views

      M

      Thanks @BigMike
      Logging in #1
      Spoke to the dev regarding #2 a while ago about the issue and it seems to be a bug in the component we use and nothing we can do on our end, unfortunately, until the component is updated with the fix.

      Thanks again!

    • Michael72

      Support for Windows XP
      • Michael72

      5
      0
      Votes
      5
      Posts
      28
      Views

      Michael72

      @spwolf said in Support for Windows XP:

      Is that the only PC you use for PowerArchiver?

      Yes.

    • D

      Someone using your name to sell their own product
      • davidsplash

      3
      0
      Votes
      3
      Posts
      40
      Views

      spwolf

      they are using PowerArchiver name to lure people to their website.

    • T

      Extract to /example - BUG
      bug extract to • • Tumeez

      5
      0
      Votes
      5
      Posts
      35
      Views

      M

      fixed in .50
      thanks @Tumeez for your help!

    • D

      Patchbeam updates not finding new previews
      • davidsplash

      3
      0
      Votes
      3
      Posts
      19
      Views

      M

      We’ve let the dev team know so they could make sure it appears when it is supposed to
      thanks all!

    • Brian Gregory

      PA 20.00.47 bug extracting ZIP file.
      • Brian Gregory

      3
      0
      Votes
      3
      Posts
      53
      Views

      M

      hey @Brian-Gregory
      Sorry for the late reply. We’ve tested and confirmed the bug and have logged it in for fixing.

      thanks for letting us know!

    • spwolf

      PowerArchiver 2021 20.00.32/44/45
      • spwolf

      4
      2
      Votes
      4
      Posts
      398
      Views

      spwolf

      @Alpha-Testers

      003495e0-3552-48d4-9dd0-2cd21cb58e2d-image.png

      dark windows ribbon implemented with auto/light/dark modes. Lot of backend changes, so not public yet.

      http://u.powerarchiver.com/pa2021/powarc200047.exe

    • B

      Unknown Files
      • bigdog

      3
      -1
      Votes
      3
      Posts
      14
      Views

      B

      @BigMike

      Thanks… After combing through the GNUPG docs and not finding anything I suspected they belonged to PA. What is odd is that I have not created nor imported any keys into PA yet.

      I would think (hope) you don’t have to manage them separately as having separate keyrings could lead to problems. Hopefully someone from PA can chime in on this?

    • D

      SOLVED encryption bug
      • davidsplash

      3
      0
      Votes
      3
      Posts
      331
      Views

      D

      seems to be fixed

    • Brian Gregory

      SOLVED File will not extract, takes forever to finish.
      • Brian Gregory

      12
      1
      Votes
      12
      Posts
      1053
      Views

      M

      Thanks for your help @Brian-Gregory !!

    • 2

      UNSOLVED [Bug / Feature Request] Integrate offline Virtual Drive into the PowerArchiver installer
      • 2Flo

      3
      1
      Votes
      3
      Posts
      1029
      Views

      M

      thanks @2Flo

      logging in the bug for fixing, and will see about implementing the installation inside the PA installer.

    • MrAngelus

      UNSOLVED extracting issue
      • MrAngelus

      7
      0
      Votes
      7
      Posts
      1571
      Views

      M

      hi @MrAngelus

      Thanks very much for the update. Was able to reproduce it now and am logging it in for fixing. PowerArchiver indeed does not show the files properly.

      Thanks again and have a great Christmas!

    • B

      SOLVED No Updates Shown
      • bigdog

      5
      0
      Votes
      5
      Posts
      1546
      Views

      M

      hey @bigdog
      version .59 is showing up in Patchbeam properly now, thanks!

    • T

      SOLVED PowerArchiver resend codes doesn't work
      • thomas-k

      6
      0
      Votes
      6
      Posts
      1436
      Views

      M

      Hi @thomas-k
      please send us an email to support at conexware dot com and we’ll help out.
      Just tested sending codes here, they arrived immediately. It might be the email spam filtering our registration email.
      Send us an email and we can send the registration email and/or send it to you via support.
      thanks!

    • BigMike

      SOLVED Problem: Backspace navigation in Explorer mode
      • BigMike

      3
      0
      Votes
      3
      Posts
      1186
      Views

      BigMike

      Just to report back: Fixed in 19.00.58

    • BigMike

      UNSOLVED Smart AI: Preferences not intuitive
      • BigMike

      13
      0
      Votes
      13
      Posts
      2684
      Views

      BigMike

      Just to report back: Still not working in 19.00.58

    • 2

      UNSOLVED PA 20.00.02 not executing .exe files from archive
      • 2Flo

      10
      0
      Votes
      10
      Posts
      1620
      Views

      2

      You’re welcome!

    • skypx

      UNSOLVED Minor UI question
      • skypx

      7
      0
      Votes
      7
      Posts
      1370
      Views

      M

      logged in to bring them back to the yellow icons, thanks @skypx !

    • A

      SOLVED ZIPX-jpeg-compression
      • a.borque

      2
      0
      Votes
      2
      Posts
      1002
      Views

      M

      Hi @a-borque,
      Good question!
      Yes, packmp3 was added in PA 2019 and is now fully compatible with WinZip

    • A

      SOLVED PA standard 2019 can not create PA-archives
      • a.borque

      2
      0
      Votes
      2
      Posts
      992
      Views

      M

      Hello,

      We have sent a reply through support regarding the .PA format availability, let us know if you did not receive it by any chance. Thanks!

    • 2

      UNSOLVED PA 19.00.57 - Drawing issue on file type collumn
      • 2Flo

      3
      1
      Votes
      3
      Posts
      952
      Views

      M

      tried to reproduce this on a couple of machines and the issue did not appear in either case;
      Drawing.JPG

      can you export your settings in the config dropdown please, compress them to 7z and send them over to support at conexware dot com and will try to reproduce that way.

      Also, which windows theme do you have selected?
      Does the issue appear with this zip file only or it appears on others as well?

      Thanks!

    • 2

      UNSOLVED PA 19.00.57 crashes Firefox 69.0.1 in module pashlext64.dll | UserCallWinProcCheckWow
      • 2Flo

      19
      0
      Votes
      19
      Posts
      2357
      Views

      spwolf

      @spwolf said in PA 19.00.57 crashes Firefox 69.0.1 in module pashlext64.dll | UserCallWinProcCheckWow:

      @2Flo unfortunately that does not help.

      BUT

      we will have a new version of dll soon, so you can check with that specifically.

      @2Flo we have sent you a test build via direct message in the forums. Thank you!

    • 2

      UNSOLVED Include all PowerArchive Toolbox features in the offline installer
      • 2Flo

      3
      0
      Votes
      3
      Posts
      967
      Views

      2

      And they can even cause errors.

      pi2.PNG

    • M

      UNSOLVED PA 2019 explorer preview window always blank
      • Minotaur

      3
      0
      Votes
      3
      Posts
      747
      Views

      M

      Which format files are you looking to preview?
      Alt+P enables and disables preview in explorer.
      If possible, please send us a screenshot of how it looks, we’ll do our best to assist.

    • BigMike

      UNSOLVED PA 19.00.51 / Access Violation
      • BigMike

      12
      0
      Votes
      12
      Posts
      1657
      Views

      RJWaring

      Thanks BigMike,

      I hate to say it , VM has a wide range of documentated cases like these the one’s i know of doing what i suggested helps, but not in all cases.

      Then your talking more time to investigate, which is when the question is raised why not do a rebuild seeing that this isnt an issue being replicated on other VM’s.

      But, it’s not a PowerArchiver problem as i’ve seen this across many other platforms and dll’s.

      Sorry i couldnt help further buddy, if you do manage to figuire it out please share we would love to hear from you again.

      Kind Regards,
      RJWaring

    • Brian Gregory

      UNSOLVED PA 19.00.57 (and earlier) Duplicate files possible in .pa archive in some cases.
      • Brian Gregory

      3
      0
      Votes
      3
      Posts
      596
      Views

      Brian Gregory

      Actually I think deleteing the file from the archive before adding the updated version again may not be working quite right either. The resulting .pa file seems to get larger!

      For now I will just delete the whole .pa archive and re-create it. It’s probably quicker in many cases too.

    • guido

      UNSOLVED GUI: In need of a complete overhaul
      • guido

      3
      0
      Votes
      3
      Posts
      462
      Views

      guido

      For starters.

      checkmark on a different line then the buttons Wider buttons remove a lot of frames.
    • guido

      UNSOLVED GUI: move label
      • guido

      3
      0
      Votes
      3
      Posts
      345
      Views

      guido

      move the label with the text "bestandsnaam: above the textbox. Sorry, normally my arrow points to the wrongdoing. Not this time.
      a6a1802e-3b9a-45b9-9125-343b5a1f51c4-image.png

    • guido

      UNSOLVED GUI: too much frames
      • guido

      2
      1
      Votes
      2
      Posts
      310
      Views

      M

      thanks @guido !!!

    • 2

      SOLVED PA 19.00.51 - bug / unwanted code execution
      • 2Flo

      8
      0
      Votes
      8
      Posts
      639
      Views

      2

      @spwolf I just tested it

      Extracted it 4 more depths inside folders (7 folders in total) than the last try, which was 3 folders in depth. Same settings

      The program was not executed. It seems that the fix has worked :D

      Thank you all for your involvement in fixing this bug!

    • G

      SOLVED Strange file size seen in 2019 portable
      • GiovanninettiR

      5
      0
      Votes
      5
      Posts
      856
      Views

      spwolf

      @GiovanninettiR I assume this was simply PA format compressing pst file really well? I think we have even some special settings for PST and quite large dictionary which leads to great compression. Thanks!

    • 2

      UNSOLVED Forums: double Search option in the settings (left side hamburger menu)
      • 2Flo

      1
      0
      Votes
      1
      Posts
      4089
      Views

      2

      Hi.

      On the mobile version of the forums, in the options from the left side ‘Search’ appears twice.

      Illustration here

      Thank you!

    • B

      UNSOLVED Moving Files in to a 7Zip archive
      • bigdog

      2
      0
      Votes
      2
      Posts
      317
      Views

      M

      hey @bigdog

      are you referring to the Add option being the only option in the Action dropdown in the Add screen?

    • B

      UNSOLVED hang when using the Test function with 7z archives
      bug hang • • Big_Boss

      5
      2
      Votes
      5
      Posts
      2470
      Views

      M

      finally got it reproduced and logged in, thanks all!

    • spwolf

      Fast Ring: PowerArchiver 2019 19.00.30/31/32/33/39/40/41/43/44/46/47/48/49
      • spwolf

      23
      1
      Votes
      23
      Posts
      5643
      Views

      spwolf

      New build here:
      https://forums.powerarchiver.com/topic/6189/fast-ring-powerarchiver-2019-19-00-51

    • J

      UNSOLVED Searching for the specific Regkeys needed to default new installations in Modern Windows 10 not dark view
      • JoeS

      2
      0
      Votes
      2
      Posts
      501
      Views

      spwolf

      @JoeS said in Searching for the specific Regkeys needed to default new installations in Modern Windows 10 not dark view:

      When I push PowerArchiver 2019.00.50 by MSI, new installations come up dark. I know that I can put the registry keys I need to control user settings in firstrun.reg, but I haven’t been able to isolate the ones that I want. Specifically, I don’t want to open up in Dark Mode.

      So far I have tried “MySkinDir”=“C:\Program Files\PowerArchiver\SKINS\Light Solitude\”

      Thanks

      It is best to wait for next build where windows ribbon will be default… we will also have a new gui tool for commonly used settings out very soon. Thanks!

    • Michael72

      UNSOLVED E-Mail problem
      • Michael72

      7
      0
      Votes
      7
      Posts
      1387
      Views

      Michael72

      @spwolf I am afraid that I will not be able to correctly understand the question, because I speak English badly. I will try to summarize my last post. I switched to using the Classic Simple (fastest) skin and now I do not have such a problem. But if I switch to the Light Solitude skin, then I begin to experience this problem. All of the above is also true for version 19.00.50.

      P.S. I apologize. After I gave the answer, I realized that the message was not to me. Now I understand everything.

    • Merowinger

      UNSOLVED Missing or ugly SFX-Icon
      • Merowinger

      5
      1
      Votes
      5
      Posts
      484
      Views

      spwolf

      @moles42 said in Missing or ugly SFX-Icon:

      I think that pixelated icon has been around a long time if memory serves.

      yeah, ZIP SFX has been around forever… we were rewriting it last year but the main problem we had is that today, new SFX’s are considered in many cases as false positives. So no matter how hard we tried, we had at least >10 false positive warnings for new SFX.

    • N

      UNSOLVED PA 2016-19 freezing when unpacking 4GB+ files
      • NekoOtoko

      7
      0
      Votes
      7
      Posts
      784
      Views

      N

      @Mili

      Thanks a lot. I could finally have a single archiving app on my system after all those years.
      Keeping fingers crossed!

    • Brian Gregory

      UNSOLVED PA 19.00.43...47 stops me moving .tar.xz, .tar.gz, .7z and .iso files.
      • Brian Gregory

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      Brian Gregory

      I’m trying running with the Indexing Service disabled on both my PCs now because it’s useless and just sticks on certain files which there is no easy way to identify.

      I don’t think I’m going to miss it because I already tend to use WHERE /r from the command line to find files since it usually gets results much quicker anyway.