Tech Support

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  Fast Ring: PowerArchiver 2018 18.01.04
  • spwolf

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  @spwolf so where did it not work? From previous .58? Thanks! That is right. The issue was with .58 and with the latest version, no problems. Cheers DrT
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  Fast Ring: PowerArchiver 2018 18.00.58
  • spwolf

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  @brian-gregory Brian, “In a shop”? How quaint . It is difficult to buy a regular-sized mouse without them these days. Just look on Amazon. It also irks me when there is a functionality in windows that I use, that many programs implement and a few do not . IMHO, not an unreasonable request.
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  Alpha tester: applications
  • spwolf

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  no never mind
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  FAQ: PowerArchiver Anonymous usage statistics
  • spwolf

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  Nice idea spwolf, as part of any R&D this will be a valued and welcome tool in order to assist Powerarchiver maintain an already excellent customer service and in theory enable conexware to role out important fixes/patches faster with less impact to the end user.
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  FAQ: What is optimized 7-Zip compression?
  • spwolf

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  7-Zip Optimized Compression in PowerArchiver ** What is it?** From PowerArchiver 2009, we have added feature called Optimized 7-Zip compression. This feature is currently unique to PowerArchiver 2009. With Optimized Compression we have tried to solve one of the most important issues that 7-Zip has when compared to ZIP and RAR formats, which is speed and automatic detection of content being compressed. What does it do? With Optimized compression feature on, PowerArchiver tries to smartly detect files that are being compressed and assign special compression methods to improve either speed or compression. In the case of text files, it automatically uses PPMd compression for them (instead of LZMA) which has a lot better compression ratio and is also faster. For files that can not be compressed further, it uses different LZMA settings to speed up compression without losing compression strenght. It also works great with solid setting on, which is reccomended as not only it increases compression strenght but also speed as well. Results Results are double the compression strenght on text files, and double the speed on files that can not be compressed (mp3, avi, mpeg, etc). Obviously these are the best case scenarios, and in real life usage it depends on data that you are trying to compress.
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  Get free PowerArchiver Toolbox license for reporting bugs!
  • spwolf

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  @darthpingoo said in Get free PowerArchiver Toolbox license for reporting bugs!: Offer still valid? it is always valid…
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  Unsolved Can not open documents compress word situate on a server, PowerArchiver 2018 Ver: 18.00.43 (03/2108) 64-bit
  • Nézih

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  Hello, Can not open documents compress word situate on a server. What would the problem be? thanks in advance. cordially Mr Nézih MILADI IRD Office Manager Regional Manager of Innovative Digital Usages of Tunisia, Morocco and Egypt (RRUNI) Delegation Support and Representation Service (SADR) Directorate for the Development of Innovative Digital Uses (D-DUNI) Such. : +33 (0) 4.91.99.93.33 Por. : +33 (0) 6.31.00.73.69
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  Unsolved Can not open .nrg files
  • holzmann

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  @holzmann said in Can not open .nrg files: Hi, I can not open/extract .nrg files. can you send us file in question, upload to some service, send download link? To support@conexware.com so it stays private. thanks
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  Solved Viewing Archive Properties
  • bigdog

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  @Havokdan said in Viewing Archive Properties: @spwolf said in Viewing Archive Properties: @bigdog said in Viewing Archive Properties: It is with the modern toolbar. I guess the default as I don’t remember changing that. alt+tab to bring it out in modern… It was not alt+enter? Of course it is alt+enter, sorry about that, typing too fast
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  Solved Adverts in PowerArchiver
  • The_PurSpyk

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  @The_PurSpyk said in Adverts in PowerArchiver: It was very quick and my program is registered, just thought it was odd. I could not replicate it. let us know if it happens again, it was likely a nag screen, not sure why would it happen though? Not planned in any case. Thanks!
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  Unsolved PowerArchiver shell extensions possibly crashing windows explorer.exe
  • razor19

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  My god, I have the same issue for ages, and I thought it might be related to PA, but saw no one reporting, I guessed it was my OS that was messed up. My Explorer crashes usually when right clicking, or when shutting down. It started in Windows 7 x64 and then migrated to Windows 10 as well.
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  Solved Can not change or see options in the configuration
  • MDuss

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  great, thanks for letting us know… Yeah, there is no auto update for portable obviously.
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  Unsolved line spacing in file list on hires screen
  • qrti

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  @qrti said in line spacing in file list on hires screen: On hires screens the file list is displayed too dense in my opinion, a line spacing option would be helpful, this screenshot shows Consolas 10 font with grid lines, most fonts look much worse BTW, thanks for your great software! thanks a lot for the report and your kudos! We will update the thread once improvement has been made… let us know if you notice anything else. Thanks!
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  Unsolved Can not extract iTunes installer
  • joakim_46

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  Forgot to mention that, the issue was with shell extension. Thank you.
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  Unsolved PowerArchiver 18.01.04 / Shell Extension in PowerArchiver
  • BigMike

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  Hi, I’ve just noticed, that the localization of the shell extension doesn’t work in PowerArchiver. My OS is Windows 10 x64 1803. If I right click in the standard explorer the PowerArchiver shell extension is localized. If I right click in the file listing insider PowerArchiver, the shell extension is English.
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  Solved Language Issues (Dutch)
  • guido

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  @guido said in Language Issues (Dutch): ehh. I dont know. Let me check. I sent 10/5 version again… should be the latest one.
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  Unsolved Dark skin, button not transparent.
  • Luxor

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  @spwolf said in Dark skin, button not transparent.: i wonder how this came to be Gremlins probably.
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  Unsolved french text does not fit in add window and few other translation issues
  • spwolf

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  Hi. Do you have some news my traduction problems ?
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  Solved Shell extension: option to move the Compress With Options into the submenu
  • Big_Boss

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  That’s better.
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  Solved GUI: Buttons not aligned
  • guido

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  no sorry. Did a reinstall.
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  Solved [BUG] UAC support broken in PowerArchiver 2018
  • BigMike

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  @BigMike said in [BUG] UAC support broken in PowerArchiver 2018: Now I get error messages as expected. thanks for your help Michael!
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  Solved Not prompting for Password
  • bigdog

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  @bigdog encrypt filenames should work fine in 18.01.03 now… please check it out, thanks!
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  Unsolved No Move with Compress with Options
  • bigdog

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  @spwolf said in No Move with Compress with Options: @bigdog said in No Move with Compress with Options: Just curious why disabled with 7z format but not others? Basically the process is the same no matter the format. Copy files into the new archive, verify validity, and then delete (wipe) the original files. we have better access with other engines than with 7z/pa… Interesting… well hopefully that can be resolved at some point. Thanks
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  Unsolved Options to Save Password
  • bigdog

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  @bigdog said in Options to Save Password: I found a new bug today when it is asking to save the password for encrypted archives. You can either hit Yes to save it or No to not only NOT save it but Never to ask again about saving it. The other option cancel should work where like it does on other apps. It cancels that current prompt but it may ask again later. Instead what cancel does it cancel the whole archiving process. Thanks for letting us know, we will check it out for next build.
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  Solved Switching restarts PA
  • guido

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  @guido said in Switching restarts PA: when pressing one of these buttons, makes PA close and reopen again with the selected section yes, they require different interface when you have ribbon toolbar.
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  Unsolved GUI: Alignment
  • guido

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