Tech Support

• M

  UNSOLVED PowerArchiver Outlook Plug-In don't works correctly
  • MDuss  

  3
  0
  Votes
  3
  Posts
  4360
  Views

  M

  Hi spwolf. I have this problem only in the option window from Outlook 2007 when I go the the Register “Power Archiver” with the PowerArchiver for Office Plug-In 3.04. When I use the PowerArchiver Outlook Plug-In 2.4 I don’t have this problem. The rest works very fine. I use Windows 7 Ultimate 64-bit and Power Archiver 17.00.90 64-bit. And there I haven’t any problems. MDuss
• S

  Compression when I have profiles
  • Socrates  

  1
  0
  Votes
  1
  Posts
  6670
  Views

  S

  If I choose compress with options, and then try to create my own filename for an archive, I cannot do it. I have to choose one of your profiles from the shell, compress it, and then rename it to what I want. One of the many reasons I want to be able to add my profiles to the shell.
• S

  Assume . . . but checking
  • Socrates  

  5
  0
  Votes
  5
  Posts
  27787
  Views

  S

  They are in the midst of switching to a new AC server. I know they have had recurring hiccups with it for some time. Some days I can access it PACloud; some days I can send files through it via ZTE. But it has been far from reliable, at least from me. For folks like me – who use ZTE a lot, this is a notable inconvenience. I take it you rely on it as well. I think they believe not very people use it. I hope they are mistaken. However, I have been assured they are working diligently on it, and that the final version is just around the corner and will be worth the wait.
• S

  Oddity
  • Socrates  

  1
  0
  Votes
  1
  Posts
  5688
  Views

  S

  Very odd. Right now I can upload files to AC via ZTE, but I cannot upload them directly from within PACLOUD.
• S

  ZTE won't work
  • Socrates  

  17
  0
  Votes
  17
  Posts
  37926
  Views

  

  clouds is separate, but since thats PA 2015, open new thread and lets see what others are experiencing? I just quickly checked my dropbox and it works fine for me.
• S

  Coming soon?
  • Socrates  

  2
  0
  Votes
  2
  Posts
  7545
  Views

  

  yes, yes, working on it
• S

  Notifcation is not working
  • Socrates  

  1
  0
  Votes
  1
  Posts
  7863
  Views

  S

  The notification of file downloads via the Attachment Cloud are no longer working in the last couple of alpha releases. Not sure if it still works in 13.03. Perhaps when you fix this, you can also get it to send simple one acknowledgement, rather than two.
• V

  Need command prompt code for zip file.
  • venkat  

  2
  0
  Votes
  2
  Posts
  8874
  Views

  M

  Hello, You should use the command line interface of PowerArchiver, called PACL. You can find it at http://www.powerarchiver.com/download-powerarchiver/ It will include all directions on zipping and unzipping files via command prompt and using PowerArchiver’s features.
• 

  ZTE - 1.00.23 Beta - Register Tab/Box
  • RJWaring  

  1
  0
  Votes
  1
  Posts
  7731
  Views

  

  Hi Team, I noticed that ZTE Requires the user to type in their details via the Configuration page. Now, this kinda looks off to me as once the user registers their details its a tab that just sits there. Could you either Duplicate the Pop up box used in PowerArchiver? Or move the Register section into the “About” page at the mid bottom page. That way you are keeping all Data on the version, the user and the conditions on one tab. And if that works and looks neat you could roll that over to PowerArchiver and remove it’s pop up window.
• 

  ZTE - 1.00.23 Beta - PA FTP
  • RJWaring  

  1
  0
  Votes
  1
  Posts
  6910
  Views

  

  Team, I understand that ZTE ideally is to be kept separate from PA. But due to some of the features Utilizing the same as PowerArchiver’s Application such as FTP. It would be good if the user could interact with those inside either applications. For example for FTP users may have PA Profiles already setup and wish to use them or edit them slightly, So what would be create is two tick boxs in the ZTE Configuration screen under FTP (Pro) -> Profiles; Import PowerArchiver’s FTP Profiles Sync PowerAchiever’s FTP Profiles The user can only choose one option and when they do the other box greys out. Import An exact copy of PA’s FTP Profiles into ZTE at that time yet enables the user to change them without it modifying PAs profile. Sync Basically it adjusts ZTE’s FTP Profile to use PowerArchiver’s FTP Profile. Any changes in either application is synced between them. This would be very handy for users like me, who can use either or and don’t want to be duplicating settings all the time.
• 

  ZTE - 1.00.23 Beta - Tabbing
  • RJWaring  

  1
  0
  Votes
  1
  Posts
  6631
  Views

  

  Hi Team, Within the Zip To Email 2013 Configuration Page when tabbing there is little to no order. Could you index those fields, boxes and buttons in order per page. Cheers
• 

  ZTE - 1.00.23 Beta - Register
  • RJWaring  

  1
  0
  Votes
  1
  Posts
  6996
  Views

  

  Hi Guys, I have just registered my Copy of ZTE withing Office 2010 (No Service Pack) on Windows XP Pro SP3. The product registered without a problem. But one thing i have noticed is the Register Icon that appears within the Ribbon still appears. I know in VBA you can do this so can you set it up that when the product is registered successfully you remove that “Register” icon? Thank you,
• S

  Question and several issues
  • Socrates  

  9
  0
  Votes
  9
  Posts
  21011
  Views

  T

  @spwolf: please check latest release: http://dl.powerarchiver.com/2012/zte10020.exe and let us know how it works… thanks! Thanks for your link! I just downloaded and will make a test to see how it works.
• S

  Something odd
  • Socrates  

  5
  0
  Votes
  5
  Posts
  12072
  Views

  S

  I thought it was probably something like that. But it may be that there is no good way to remedy it without creating other problems.
• 

  ZTE - 10020B1 - BUG [Folders]
  • RJWaring  

  2
  0
  Votes
  2
  Posts
  7587
  Views

  M

  Tx Rich!
• K

  Upgrade deletes all the previous settings
  • KarbonKopy  

  14
  0
  Votes
  14
  Posts
  17472
  Views

  

  This version will delete all registry since it uses ZipToEmailInt as registry key. But try if this hapennds from next release (not this one).
• K

  PatchBeam seems broken in both ZTE and PA
  • KarbonKopy  

  4
  0
  Votes
  4
  Posts
  9336
  Views

  

  Please check latest release and let us know if this has been fixed… thanks! Download: http://dl.powerarchiver.com/2012/zte10020.exe
• S

  Paop
  • Socrates  

  10
  0
  Votes
  10
  Posts
  14296
  Views

  S

  It is an item on the ribbon, which is nice.
• 

  Zte 1.00.17 alpha testing!!!
  • spwolf  

  58
  0
  Votes
  58
  Posts
  64365
  Views

  K

  I use ZTE everyday working like a champ here
• K

  FTP links dont work when ftp + email from shell
  • KarbonKopy  

  12
  0
  Votes
  12
  Posts
  15338
  Views

  K

  Yeah it sure does.
• 

  ZTE 'shell' images
  • moles42  

  8
  0
  Votes
  8
  Posts
  8331
  Views

  

  ‘shell’ images are now displaying perfectly…many thanks guys…:)
• K

  No ZTE shell extensions (32bit Windows)
  • KarbonKopy  

  4
  0
  Votes
  4
  Posts
  6561
  Views

  K

  I do have them now (since .12), this issue is resolved.
• 

  Failure to compress when using 'cloud' via outlook 2010
  • moles42  

  27
  0
  Votes
  27
  Posts
  16045
  Views

  

  Thanks Mike, If you find anything else, contact us.
• K

  AC setup shows under installation screen so it cant be seen easily
  • KarbonKopy  

  3
  0
  Votes
  3
  Posts
  5903
  Views

  

  move this to another thread, now in 1.00.12 AC setup runs independently from setup, so you can close the setup even if you didnt configure AC (or seen the window).
• 

  Config changing AC details, no response from the server, config window doesnt close
  • moles42  

  3
  0
  Votes
  3
  Posts
  5916
  Views

  

  move the issue to separate thread, fixed in 1.00.12 - added 10 second timeout.