Installer problem

[spwolf]

**PowerArchiver 2011 Toolbox with BitDefender Internet Security 2011
**
**What is it?
**
For 2011, we reviewed what our customers were purchasing and decided to better align our offers towards competition. So we have created 3 products and we have separated our extra tools into separate applications.

Here is brief overview:

**PowerArchiver 2011
**

• Compression Only version of PowerArchiver. No extras. All of the compression and extraction features are there. Zip/Zipx/Unrar, all the tools, preview window, UAC support, etc.

PowerArchiver 2011 Pro

• Designed for business use it contains: PowerArchiver, Send to FTP/Burner ability, PACL, PowerArchiver Outlook Plugin. We asked our business clients what they wanted and this is what Pro version is all about.

PowerArchiver 2011 Toolbox with BitDefender IS 2011

• This is our premium offer that will include all of our separate apps, so you will get PowerArchiver 2011 Pro, PowerArchiver Burner with Virtual Drive, PowerArchiver Backup with VSS, PowerArchiver Secure FTP and BitDefender Internet Security which is full security suite from BitDefender that has excellent ratings (Check TopTenReviews).

IMPORTANT NOTE
**There is NO forced upgrade for anyone to Toolbox.**So please do not get mad at us for something we did not do :-). If you have purchased Pro in the past, you will still get those features via license we call Pro Legacy. However if you use PowerArchiver a lot, and love all the features and developed, are excited by prospects of new format and new features, please do consider upgrading to Toolbox. For VERY low fee, you will get great AV (you can use it yourself or give it to your family members), and upcoming apps like our next standalone backup utility which will feature our PAF format. And you will be supporting PA development of course.

Upgrading
We will be sending emails with fantastic upgrade offer for all current customers. Upgrade price will be different depending what version of PowerArchiver you own (Standard or Pro and what year). So check your mailbox to see for yourself :-). In the meantime, if you have free upgrade to PA 2011, you can login to your account and get it. We do ask you to check Toolbox offer and support PowerArchiver development if you can!

**More about PowerArchiver 2011
**PowerArchiver 2011 has many new features, from addition of many new formats, many compression/speed improvements to completely new Secure FTP, Improved Burner and Backup. Million new features as well as significantly improved old ones.

We hope you will like PA 2011, PA Team worked really hard to please everyone and we definitely consider it our best release ever.

We are incredibly thankful that our users recognize our hard work and continue rewarding us for it. Thank you once again! Even more exciting times are ahead of us with new PAF format.

[Keith Weisshar]

Do you have Pro Toolbox without BitDefender since I already have Microsoft Security Essentials installed and I cannot use more than one security products on the same system. BitDefender is not made by ConeXware, it’s a third party software product. BitDefender is also a subscription product that only works for a year.

[spwolf]

@Keith:

Do you have Pro Toolbox without BitDefender? I already use Microsoft Security Essentials?

consider BitDefender as a free offer to Toolbox users… pricing will be like that too. we will be sending upgrade offers via email tomorrow so you will see the pricing.

[spwolf]

Here is pretty blog with all the news:
http://www.powerarchiver.com/blog/2011/03/07/powerarchiver-2011-whats-new/

edit (will be up in 10 hours when PA 2011 RC1 is published)

[spwolf]

Just to update release “date”, it will be released within 10 hours from now… so please stay a bit more patient… thank you!

[spwolf]

Once again, let me double bold this:
**
IMPORTANT NOTE
There is NO forced upgrade for anyone to Toolbox.So please do not get mad at us for something we did not do :-).**

Meaning above new versions do not restrict people who purchased before from using features in new version.

If you purchased PA 200x which had Outlook plugin inside, and this current license for PA 2011 does not, you WILL still have Outlook plugin!

[moles42]

@spwolf:

Here is pretty blog with all the news:
http://www.powerarchiver.com/blog/2011/03/07/powerarchiver-2011-whats-new/

Error 404 - Not Found

[TBGBe]

spwolf can’t post links :p

Try http://www.powerarchiver.com/blog/powerarchiver-2011-whats-new/

[moles42]

thanks Terry…spwolf rushed off his feet I guess…;)

[spwolf]

:-)

[Keith Weisshar]

PowerArchiver 2011 was released but the Toolbox version is still not available to purchase or upgrade? Will it take another few hours for the store to be reconfigured?

[demm]

My PowerArchiver 2011 Pro Legacy key doesn’t appear to be working. It restarts after I enter the key but shows the nag screen again.
My PowerArchiver 2011 - Personal key works fine though.

Also, I don’t see the option to upgrade to the toolbox in my account either.

[Keith Weisshar]

My Pro Legacy key is working, please check the key for typing errors or try copy and paste.

[skypx]

Same here, no issues with the Pro key.

[skypx]

@spwolf:

We do ask you to check Toolbox offer and support PowerArchiver development if you can!

I will support the development of PA as soon as the option(s) appear(s) in my account. :D

[Danger.S]

Is the PA 2010 Pro key from a lifetime licence also working with PA 2011 Pro or do you need a new key?

[Keith Weisshar]

Had to get new PA 2011 Pro Legacy key from account.

[Danger.S]

Ah thx, overlooked the “resend codes” button.

[Keith Weisshar]

Will the Toolbox upgrade offer be emailed later today?

[spwolf]

Yes

[Keith Weisshar]

I just upgraded to PowerArchiver 2011 Toolbox from my account? Why does the About PowerArchiver box show PowerArchiver 2011 Toolbox Edition Business instead of PowerArchiver 2011 Toolbox Edition Personal? Previously I had PowerArchiver 2011 Professional Personal with my Pro Legacy key. Is there a way fix this issue?

[Danger.S]

I also just upraded to PA2011 Toolbox and the about box says “… Toolbox Edition Personal…”, so no problem for me after upgrading.

Btw. the download links for the Toolbox upgrades provided in “my account” do not work, I get a “The page you requested was not found” error.
I think to URL is wrong, with adding a “1” after RC the URL works.

[TBGBe]

You’re correct.

As an alternate, you could just use the link on Power Archiver download page.

[Keith Weisshar]

Spywolf, why is the about box showing “… ToolBox Edition Business …” instead of “… Toolbox Edition Personal …” even though I purchased a single user pack upgrade for home use on my own PC.

[Linkster]

is a 5-pack toolbox upgrade the most you are doing? Seems weird to have to buy 3 5-packs instead of just a single 15 user license. I certainly don’t want 15 different codes. How are you handling your volume pro users on the toolbox upgrade?

[Keith Weisshar]

I only purchased one single-pack upgrade with the quantity set to one in the cart and received one registration code but the about box still shows business, not personal. I did not install BitDefender since I already have Microsoft Security Essentials and having two or more antivirus programs can cause conflicts.

[spwolf]

@Keith:

I just upgraded to PowerArchiver 2011 Toolbox from my account? Why does the About PowerArchiver box show PowerArchiver 2011 Toolbox Edition Business instead of PowerArchiver 2011 Toolbox Edition Personal? Previously I had PowerArchiver 2011 Professional Personal with my Pro Legacy key. Is there a way fix this issue?

Hi Keith,

thanks for upgrading… No need to overthink it as Toolbox does not have Personal/Business versions, just single version (it is not meant for companies). We will adjust the text in RC2.

thanks!

[spwolf]

@Linkster:

is a 5-pack toolbox upgrade the most you are doing? Seems weird to have to buy 3 5-packs instead of just a single 15 user license. I certainly don’t want 15 different codes. How are you handling your volume pro users on the toolbox upgrade?

There will be 10 pack as well for Toolbox users, this is due to how AV licensing works.

[spwolf]

@Danger.S:

I also just upraded to PA2011 Toolbox and the about box says “… Toolbox Edition Personal…”, so no problem for me after upgrading.

Btw. the download links for the Toolbox upgrades provided in “my account” do not work, I get a “The page you requested was not found” error.
I think to URL is wrong, with adding a “1” after RC the URL works.

fixed that now, thanks…

[PBMCMLXXI]

The toolbox edition sounds interesting.

Is there a download link to a ‘trial’ version avail?
Also if purchased are you given a direct download link as I don’t see one currently on the accounts or download page.

Thanks.

[TBGBe]

<puts on=“” scottish=“” accent=“”>
There can be only one download!

It’s the license code that determines the flavour.
So the Release Candidate link on the “normal” download page is the trial version, if you want to think of it like that.</puts>

[mwb1100]

When going to upgrade to Toobox, the page that summarizes what’s in the cart has this wording:

Personal/Small Business License - Free lifetime upgrades, applied automatically to all orders of 5 or less licenses. Applicable to home or small business users with license totals of 5 or less.

I think it should be made clear that this doesn’t apply to the BitDefender portion (I assume that BitDefender will require an annual fee).

The same should go on http://www.powerarchiver.com/order/ when PA 2011 gets past RC stage, of course.

[spwolf]

@pjb:

The toolbox edition sounds interesting.

Is there a download link to a ‘trial’ version avail?
Also if purchased are you given a direct download link as I don’t see one currently on the accounts or download page.

Thanks.

links come in the registration email you get… We have English and German BitDefender IS 2011.

[spwolf]

@mwb1100:

When going to upgrade to Toobox, the page that summarizes what’s in the cart has this wording:

I think it should be made clear that this doesn’t apply to the BitDefender portion (I assume that BitDefender will require an annual fee).

The same should go on http://www.powerarchiver.com/order/ when PA 2011 gets past RC stage, of course.

thanks for the reminder!

[PBMCMLXXI]

@TBGBe:

<puts on=“” scottish=“” accent=“”>
There can be only one download!

It’s the license code that determines the flavour.
So the Release Candidate link on the “normal” download page is the trial version, if you want to think of it like that.</puts>

Hi, I was thinking more of the BitDefender portion, as I don’t think that is not included in the download page, within the 9,164 KB file.

I know that the file on the downloads page goes between Standard and Pro. I have now tested it on my tst pc without a Serial Number thus in Trial mode, it gives all the features of the pro version but noting to do with the BitDefender portion of Toolbox.

To therefore test BitDefender is it a case of going to the BitDefender site downloading the trial of internet security from there, and then if liking it and wanting to go down the powerarchiver toolbox route, (thereafter purchase of toolbox) entering in the licence code for PowerArchiver Toolbox into that trial of BitDefender?

Don’t get me wrong I see where the integration seems to be going but I don’t see the BitDefender aspects currently intregarated with the product, such as they are with for Example: Acronis Backup & Security http://www.acronis.co.uk/homecomputing/products/backup-security/ Which integrates BitDefender directly within the product, and one single download.

Not having a dig etc, just seeking some clarification as the how it integrates with PowerArchiver 2011 or if it (BitDefender) in it’s entirety is a standalone application non intregarated into PowerArchiver 2011 of which the PowerArchiver Toolbox Licence Code actives BitDefender.

Any clarification greatly appreciated. Thanks. :)

[Luxor]

@spwolf:

we will be sending upgrade offers via email tomorrow so you will see the pricing.

Have the emails been sent yet?
If so I’ve not received one. I even looked in my spam folder in case it had been mistakenly flagged as spam and it’s not there either. :(

[moles42]

haven’t seen spwolf around for several hours ‘Lux’…nothing in my email all day but I expect it there when I surface tomorrow…:)

[TBGBe]

@pjb:

Hi, I was thinking more of the BitDefender portion, as I don’t think that is not included in the download page, within the 9,164 KB file.

I know that the file on the downloads page goes between Standard and Pro. I have now tested it on my tst pc without a Serial Number thus in Trial mode, it gives all the features of the pro version but noting to do with the BitDefender portion of Toolbox.

To therefore test BitDefender is it a case of going to the BitDefender site downloading the trial of internet security from there, and then if liking it and wanting to go down the powerarchiver toolbox route, (thereafter purchase of toolbox) entering in the licence code for PowerArchiver Toolbox into that trial of BitDefender?

Don’t get me wrong I see where the integration seems to be going but I don’t see the BitDefender aspects currently intregarated with the product, such as they are with for Example: Acronis Backup & Security http://www.acronis.co.uk/homecomputing/products/backup-security/ Which integrates BitDefender directly within the product, and one single download.

Not having a dig etc, just seeking some clarification as the how it integrates with PowerArchiver 2011 or if it (BitDefender) in it’s entirety is a standalone application non intregarated into PowerArchiver 2011 of which the PowerArchiver Toolbox Licence Code actives BitDefender.

Any clarification greatly appreciated. Thanks. :)

OK. Yes, they are separate products.
To trial PowerArchiver, download from this site (as you have done).
To trial Bitdefender, as you say, you can download from their site - the 2011 Internet Security version.

When/if you’re happy, then purchase the appropriate PowerArchiver license.

If you go for the Toolbox (including Bitdefender) then
@spwolf:

links come in the registration email you get… We have English and German BitDefender IS 2011.

So I guess you would have to unistall the trail of Bitdefender and use the provided link to install the licensed version.

[PBMCMLXXI]

@ TBGBe, Thanks for the clarification, that is as I expected. I did try bitdefender when beta testing one of the acronis products, as that was bundled with it. I have now downloaded bitdefender on my test machine to see how it fares :) Thanks.

[Luxor]

@moles42:

haven’t seen spwolf around for several hours ‘Lux’…nothing in my email all day but I expect it there when I surface tomorrow…:)

Ah not just me then. Phew! :D

@TBGBe:

<puts on=“” scottish=“” accent=“”>
There can be only one download!</puts>

That has got to be the worst Scottish accent I have ever read. :p

[TBGBe]

<scouse accent=“”>
No 'mail 'ere neither.

Better?</scouse>

[Luxor]

@TBGBe:

<scouse accent=“”>
No 'mail 'ere neither.

Better?</scouse>

Very lifelike :D

[moles42]

I’m not convinced….sounds ‘welsh’ to me :D

[TBGBe]

Maybe because you’re an Aussie??

[moles42]

lol…I’m not though Terry…I’m from the UK…:)

[Danger.S]

@Luxor @Moles42 @TBGBe

I didn’t receive an Email either, but you can log into “My Account” and you will have the upgrade options and the prices there (including discounts, of cause).

@Spwolf

Is the Bitdefender version downloaded with the PA-downloader any different from the BitDefender downloaded directly at their site?

[spwolf]

@Danger.S:

@Luxor @Moles42 @TBGBe

I didn’t receive an Email either, but you can log into “My Account” and you will have the upgrade options and the prices there (including discounts, of cause).

@Spwolf

Is the Bitdefender version downloaded with the PA-downloader any different from the BitDefender downloaded directly at their site?

It is version customized for us, so it is different to that extent (it shows our support info and downloads updates from our servers).

[spwolf]

@pjb:

@ TBGBe, Thanks for the clarification, that is as I expected. I did try bitdefender when beta testing one of the acronis products, as that was bundled with it. I have now downloaded bitdefender on my test machine to see how it fares :) Thanks.

we didnt want to make PowerArchiver 300 MB download :-).

Also, our version is one from few weeks ago, they had rather large update.

[TBGBe]

@Danger.S:

@Luxor @Moles42 @TBGBe

I didn’t receive an Email either, but you can log into “My Account” and you will have the upgrade options and the prices there (including discounts, of cause).

Thanks, but we all know.

Just “playing” with spwolf, as he said there would be emails.
:rolleyes:

[TBGBe]

@moles42:

lol…I’m not though Terry…I’m from the UK…:)

Sorry, didn’t realise you’d been deported. :p

[Luxor]

@TBGBe:

Thanks, but we all know.

Just “playing” with spwolf, as he said there would be emails.
:rolleyes:

Oh I dunno about that.
I was promised an email and I’m feeling very neglected not getting one. :p

[Luxor]

spwolf I have a question.
When I go to my account and click on PowerArchiver Toolbox International - 1 license pack w/ BitDefender then click on upgrade, it shows quantity 2. I know I can change it to 1 but I’m curious why it defaults to 2.

[spwolf]

@Luxor:

spwolf I have a question.
When I go to my account and click on PowerArchiver Toolbox International - 1 license pack w/ BitDefender then click on upgrade, it shows quantity 2. I know I can change it to 1 but I’m curious why it defaults to 2.

you probably had 2 orders previously which can be upgraded to Toolbox?

[Luxor]

@spwolf:

you probably had 2 orders previously which can be upgraded to Toolbox?

That makes sense, that’s what it will be.
PA2001 & PA2009 are my purchased licenses so that would account for that.

[TBGBe]

@Luxor:

Oh I dunno about that.
I was promised an email and I’m feeling very neglected not getting one. :p

Me too. :(

[spwolf]

@Luxor:

That makes sense, that’s what it will be.
PA2001 & PA2009 are my purchased licenses so that would account for that.

i love the fact that most of the forum users here have purchased PA 2001 loooong time ago :-)

edit: and are still using PA! 10 years coming up very soon!

[Luxor]

@spwolf:

i love the fact that most of the forum users here have purchased PA 2001 loooong time ago :-)

edit: and are still using PA! 10 years coming up very soon!

I was using the free version before then. :)
When would that be? 1998/99

[spwolf]

@Luxor:

I was using the free version before then. :)
When would that be? 1998/99

Started development in 1998, first release in 1999 and commercial release in April 2001.

[Luxor]

@spwolf:

Started development in 1998, first release in 1999 and commercial release in April 2001.

1999 it would be then. :)

[Keith Weisshar]

Why can’t new customers purchase the Toolbox edition from the Buy Now link on the website at the price shown on the nag screen?

[TBGBe]

Possibly because it is (still) a Release Candidate?

Those links are still PA2010

[Keith Weisshar]

Do you plan to make BitDefender optional in PowerArchiver 2011 Toolbox once PowerArchiver 2011 is officially released due to the annual cost of the third party BitDefender subscription license?

[TBGBe]

Not quite sure what you are asking. If you are asking for “cheaper” Toolbox without Bitdefender, then that is not available.

If not that, I think you should reread the initial post/blog from spwolf.

My understanding is:-

If you want Toolbox, then Bitdefender License is included. It is an option so:
a) If you don’t want Bitdefender, you don’t have to install it.
b) You can use Bitdefender for 1 year and then decide not to re-license - updates are included.
c) If you like it, then relicensing is with Bitdefender not PA.

If you feel Bitdefender is “not worth it” (for any reason) and also that also Toolbox is “not worth it” without Bitdefender, then you can take the PowerArchiver Pro route.

Remember, this only applies to new customers, if you already have PowerArchiver 2010 Pro, then you get the update to PowerArchiver as normal (now called Pro Legacy) - without Bitdefender.

[spwolf]

terry right, although you can renew toolbox with us to get the bitdefender, not with BD directly.

[TBGBe]

@spwolf:

terry right, although you can renew toolbox with us to get the bitdefender, not with BD directly.

So Toolbox will need renewing :confused:

[spwolf]

@TBGBe:

So Toolbox will need renewing :confused:

if you want yearly license for BD, yes… if not, then not.

[Keith Weisshar]

Will there be an automatic renewal option for the BD component in the account that will rebill the credit card annually? Most AV vendors auto-renew the subscription to avoid service interruption.

[spwolf]

@Keith:

Will there be an automatic renewal option for the BD component in the account that will rebill the credit card annually? Most AV vendors auto-renew the subscription to avoid service interruption.

i am not sure yet, but if there was, there will also certainly be an notice few days ahead in the email.

[Keith Weisshar]

Why does the nag screen in PowerArchiver 2011 trial mode show $149.95 MSRP for Toolbox along with the current sale price of $49.95.

[spwolf]

it is “value of” vs the actual price.

[Keith Weisshar]

Is the PowerArchiver customized version of BitDefender older than the retail version of BitDefender? Are updates also older? Is it also an OEM version for PowerArchiver customers only?

[spwolf]

@Keith:

Is the PowerArchiver customized version of BitDefender older than the retail version of BitDefender? Are updates also older? Is it also an OEM version for PowerArchiver customers only?

apsolutely not, it is latest version with latest updates, bitdefender updates more than 10 times per day…. if you have more questions, it would be better to open up another thread so we dont crowd this one as people will have hard time getting the info they care about.