Hi,

I can’t close ZIP archive comments. Neither in archive nor in explorer view the “x button” works. I’m testing with PA 20.00.73 (x64 and x86)

e5f2dd8c-e008-4c26-a364-4b1a0a8f8c69-image.png

Hi @mili ,

You are welcome, and thank you for the feedback. Are you planning do update the current thread at the time the issue will have been fixed ?

Thanks.

@davidsplash

Yes, we became aware of it as someone else reported it as well. We have it on the list for the next update.

Thanks!

I confirm the icon set is Red.

@Mili Did you receive my email? I’m waiting for your reply.

While this seem to have been fixed in the x64 version 20.0.0.73, it seems to happen now with the x86 version

Thansk for the details @bradnagel
We have logged these in for fixing.

Which format archive are you working with when the pause/cancel buttons do not work?
Are you compressing or extracting?

many thanks for the details @godlydevils
I am logging this in to the dev team to check out, sounds interesting.

Will let you know if we can implement it.

Hi @godlydevils

Been trying to reproduce but cannot, I cat get it to appear. I click immediately upon the completion of the batch compression.

Has anyone else been able to reproduce this issue?

Will keep trying.

Thanks!

I’m using the Kaspersky Total Security.

I have configured PA as exclusion as followed:

PA Exclusion.png

and also is set us trusted application

PA Trusted Application.png

Scenario:

My Antivirus likes to scan for everything, and it’s safeguarding behavior is to prevent the access to the file until the file is properly scanned for.

The issue:

PA when losses the access to file, it is stuck, consumes Resources, and never completes the process or throws any error

Recommendation:
PAStarter should also work as PAMonitor:
There should be a monitoring process, at least if I’m using queuing feature, that should check for never ending compression processes and terminate them so the queue can be little bit automated.

Also,
There should be multiple attempts at retrying if PA loses access to or is denied, instead of having to see process was stuck for longer duration.

Or, better, save the parameters I used for keeping the files in compression, and automatically restart the whole compression process after termination the same, of same folders and files set, this should happen in case if compression was stuck.

If you use Queue Feature, you are not saving on space, you are just squeezing less.

Here’s explaination:

https://youtu.be/XcxG2wxyink

I did test the same on multiple files, and of different types.

It does have large difference for each large file you are trying to squeeze.

Folders with multiple files, just have no benefits if you use Queue Feature

Thanks @a-borque

There were updates to the skinning and interface components in latest version. We have confirmed the issue in the portable version and have logged it in for fixing in the next version.

Thanks for letting us know!

Hello,

Thanks.

With the 7 version ?

If you have tabbed archive browsing(reuse same window for all archive opening)
and if you open two archives, and right click on older one to view properties it will only show of the recent archive that was opened, on all tabs/archives

upgraded to 20.0.73

@2flo
Yes, you’re all good to install it on the two machines and use them as mentioned. You will be using PowerArchiver within the terms of use.

hello @a-borque

The portable version is ready and our download page has been updated with the link for the latest portable version.

Thanks!

@f16akias said in PowerArchiver shell extensions possibly crashing windows explorer.exe:

@davidsplash
Ok of course to give more information again.

Just to make it clear, @U1zy3o2ih5ebk2F is someone else and you replied to him (last post from that user years ago. Most probably deleted account due to frustration…). I 'll help again by providing what’s required. I just don’t get why I got NO feedback from them since December and why they don’t ask for help since they need it as you mentioned. I don’t charge for it neither I asked for a free license.

Will send required info later. Btw I am on HP Windows10. Seen it also on Asus win10 and my company desktops when they had it installed

Hello @f16akias,

we closed several bugs regarding shell extensions in December. Did you have a chance to test it with latest build?

hi @trparky
We thought we had fixed this in the last update, but we did not unfortunately. :(
Will be fixed in the next update.

hi @davidsplash
We’ll add this suggestion to the dev team, they’ll take a look.
When you have a moment, please send us a sample uha file, we’ll add it to the suggestion.
You can attach it here or send it to support.

Thanks!!

hello @zornestech
Yes, PowerArchiver does have right click compression which is also configurable from PowerArchiver’s Configuration options.
The right click options are available for easy compression and extraction, tools access and more.

Let us know if you have any further questions.

Thanks!

@mili when will a proper fix be issued hi is a major fault and very simple to fix.

patchbeam a waste of time never updated with latest version

hi @gavb
could you please send screenshots of how it looks on both monitors and what the resolutions/DPI scale is on both, we’ll take a look.
Please send to support at conexware dot com

thanks!

@kolohewiza said in "The specified account already exists" error:

The problem has come back or was never fixed. I cannot uninstall PA 2015 due to the same “The specified account already exists” which stops the uninstall process. Here’s the screenshot: . Since PA2015 can’t be uninstalled, it creates other issues with PA2016 such as windows explorer crashes when right-clicking. FYI - using the MSI cleaner tool didn’t help the problem.

The solution was to download the Microsoft install cleaner which you can do HERE. This tool will work on Windows 7, 8, 8.1 and 10. Remember that you MUST run this as an Administrator.

Hi @anaru-sensei

Our SFX component, at the moment, has some limits. We have logged this in for our dev team to check out and see if it is possible to implement.

Thanks!

Hi,

So refer this screenshot:

image_2020-12-30_115129.png

The properties panel that you see, is what I tried to compress, using PA, with following settigs:
Extreme Strong optimize
https://forums.powerarchiver.com/assets/uploads/files/1609079025475-image_2020-12-27_195344.png

The process was stuck at 0% with no progress for over 8 Hours:

PA.png

Then the usual, clicking will make it go not responding.

So, I could not get the files compressed using PA.

I tried 7zip, and it worked, so that’s 1 issue.

PA shows incorrect original(before compression) size of total contents.

Refer the first screenshot.
folder’s size is shown correctly in 7ZIP
but not in powerarc.

this happens with every archive, whether they are compressed in PA or not, whether it has only 1 file, or multiple files inside multiple directory.

Neither does the archive property panel shows original content’s size.

@mili It was never really fixed very satisfactorily.

Ok, I should have done this first. I upgraded to PA 2021, instead of uninstalling and reinstalling. I did that now, and it took care of the problem. Must have been something with upgrading from the previous version too the new one.

I resolved the issue.

How to reproduce(it is my assumption):
Install the older version of PA 2021 than this, the one that came before x.x.62
run it once, then install the current version.

PA queue & PASTARTER will get bugged.

I got the issue resolved as I had to reinstall OS which has resolved the queue issue for me.

this is the same reason mili was not able to replicate the issue, because she runs a fresh environment for all testing.

Hi,

You can obtain the original file from here:

https://pcsupport.lenovo.com/in/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y50-70-notebook-lenovo/80ej/59428436/cb32343883/downloads/driver-list/component?name=Power%20Management

For Lenovo Y50-70 win 7 x64 bit, power management, get lenovo energy management

Run the exe it will extract the installable drivers to C:\drivers

I tried to compress the whole folder using PA using following parameters:
Extreme, strong optimize.
image_2020-12-27_195344.png

This resulted in negative compression.

However same file is compressed by 7zip alpha, with positive compression:

PA Negative compression.png

I understand that there are different algorithms, parameters used, and totally different software with unique sets of logics programmed, but see if compression algo can be optimized for such files.

@Mili said in BUG: Dragging and dropping not working, hangs:

hey @AluminumHaste
thanks for all the details
have managed to reproduce this. During our testing, it didn’t occur every time but did manage to reproduce it and record it, will be enough for the dev team to fix it. logged in, thanks again!

Awesome thank you!

Should be fixed now and properly showing. Thanks everyone, sorry for the wait

Hi @ACE135

While testing this, noticed that archives are not opened in a new tab while an archive is opened in PA, even without an active extraction process.
Logging it in for fixing in the next update, thanks for letting us know!

@Mili I have emailed one of the smaller files that has the problem.

Thanks @chrullrich
testing it out now to make sure it does not occur in future updates from 2019 to 2021

we appreciate everyone’s help!

My slow ring still reads as 19.00.59… will it ever offer an update to 2021 or is that something I must do manually?

No. No other program installation, not registry cleaning. I just noticed it while installing and opening PA during bex64 testing…
It just comes once, I cannot reproduce it more than once at least with version 20.00.58 and +
It’s really fine for me, it’s minor even if it’s considered a bug at all

thanks for the details @aionel_net
We have logged the issue in for fixing and have added the suggestion to open a new PA window upon double clicking an archive inside an archive, when tabs are disabled.
Lets see what the dev team says.

thanks again!

thanks very much @trparky
we’ll log this in and fix it up. much appreciated!

Thanks @Mili, I got it working.

Thanks all!
We have confirmed the bug and it’s logged in for fixing.
It works OK when drag and dropping the specific folder out of the archive, but it does not when using the extract button on a file/folder.

Thanks for your help!

No, PowerArchiver doesn’t have this functionality.

Hi @drteeth
as a temporary fix, please delete PAVD2021.EXE from the installation folder and install virtual drive again, then it should work fine until we fix it so the error doesn’t appear at all.

Thanks!

hi @davidsplash
we’re fixing Patchbeam and should work fine in the coming update

thanks!

hey @khanyash
Yes, still logged in. We had some priorities to solve for the final update prior to this issues. I have just bumped it so it can be solved as soon as possible
thanks for the reminder

Thanks @khanyash
We have it logged in for fixing

hey @guido
Thanks for the report!
We’re aware of it, the issue is on the components side at the moment, we’re looking to implement the fix once it is released.

Hi @godlydevils
Tested the queue issue on another test machine and it seems like i was able to reproduce it
out of nine 1gb folders, 7 compressed and 2 didn’t, which seems like the same bug.
It has been screen recorded and logged in for fixing.

The issue with the Advanced Option settings not being saved is also logged in and pending fixing. It has been bumped and we will look to fix it in the upcoming update.

Additionaly, an improvement to add the ability to pre-configure the Advanced options for the .PA format in the configuration>compression profiles menu is also logged in.

You can expect the queue files disappearing to be fixed in the next update, as well as the advanced options not being saved.

Thanks!

Thanks for your help @Brian-Gregory

Hi,
I have come across some strange behaviour that must not be by design.
This happens under different, though similar circumstances.
This is how to reproduce it.
Find a large-ish archive. I used a 3GB archive as I have a fast PC. Load the archive and test it. Now one just has a window showing the test progress. Now click on a window under the progress window and now you can see the bug. I have a PA icon on my taskbar and it does NOT have a line underneath it to indicate that it is loaded and there is no easy way to get the window back until it appears after the testing. Other progress windows are similar.
The only way to get the progress window back is to use taskmanager.
The expected behaviour is that there will be some indication that PA is loaded and that one can use it to bring the progress window to the top.
OT:- When viewing a text file in PA, there is a line does the middle of the window - when will it be removed?
Cheers
DrT

@Microft said in Access Violations, Cloud Issues and No 4K Support:

3840 x 2160

thanks for your help @Microft
Responded to your support ticket.

@Mili Thanks for the update, and you’re welcome.

I’ll wait to hear about the icons which, as I mentioned, I seem to recall having been a minor glitch in the past, but otherwise .56 is excellent.

@Mili

It only shows up for a split second, you have to really be paying attention. If I had to hazard a guess, the code that loads the fact that it’s a registered version isn’t loaded early enough during the application initialization phase.

Logged in, thx @PA_Fan

Hi @Mili , Further to the original post by @trparky why can’t current lifetime licence holders test 2021, I’ve had my licence a long time and have always used betas prior to 2019. Thanks

sorry about that - this has been fixed!

hi @wroustan
thanks for the information, logging this in for fixing

New version:
20.00.56

Download:
https://powerarchiver.cachefly.net/2021/powarc200056.exe

Release Notes - PowerArchiver - Version 20.00.56

** Bug
* [PA-2806] - Nag from shell in dark ribbon interface shows dark letters
* [PA-2810] - Extracting to network drive does not work
* [PA-2812] - skins not applied in shell

@Alpha-Testers

Yes! That was it. Thank you very much! thumbsup

@TheAndyMac said in Fast Ring: PowerArchiver 2021 20.00.53:

Having one issue with the RC1 - when extracting a zip file using drag and drop to a network share, it prompts for UAC - which I allow - and prompts again, and then keeps on flashing up but not extracting anything - and there is now way to close it down other than logging off/shutting down. Seems like the UAC handling is broken at present. This is not an issue with the current production version, where I use this a lot of the time.

@Mili will take a look at this!

thanks for the kind words @Konglomat !!!
stay safe and healthy!

Hello @Skybird
We show that one of the support tickets was replied to with information on how to obtain your PACL registration through your account at www.conexware.com/shop as PACL uses a different registration code.
Maybe it went to Spam?

Regardless, we have manually created your PACL license and have sent it to your email.

Thanks!

tx @guido
logged in

Fixed in .55

Not fixed in .55.

But I found a new issue. Just resize the windows and you will see that the monkey wrench will disappear.

19f48e64-e21f-46f3-9cae-59d79a1ba578-image.png

thanks @guido
logging in

fixed in .55

I think i’ve solved the problem. You have set up a user with limited options programs like powerarchiver need to be allowed certain options in windows same for Adobe. You might wnat to set up a new user with exactly the same options as the other users and see if that solves the issue

Hi @dougw

Please contact us at support at conexware dot come and we’ll sort you out.

Thanks!

Thanks very much @wilsonp
We have logged it in for fixing.

The icons on the RHS of the title bar are very small and thin - I didn’t notice the help button there.

In my Ribbon Interface under Options I don’t see a register button.

PA2021-OptionsRibbon.png

Here is the File Menu - the Windows standard was for menu options that open dialogs to end in an ellipsis, but Options does not:

PA2021-FileMenu.png

Perhaps I should say never mind… the Ribbon doesn’t appear to follow that standard in Office in any case.

Thanks!

Thanks @BigMike
Logging in #1
Spoke to the dev regarding #2 a while ago about the issue and it seems to be a bug in the component we use and nothing we can do on our end, unfortunately, until the component is updated with the fix.

Thanks again!

@spwolf said in Support for Windows XP:

Is that the only PC you use for PowerArchiver?

Yes.

they are using PowerArchiver name to lure people to their website.

fixed in .50
thanks @Tumeez for your help!

We’ve let the dev team know so they could make sure it appears when it is supposed to
thanks all!

hey @Brian-Gregory
Sorry for the late reply. We’ve tested and confirmed the bug and have logged it in for fixing.

thanks for letting us know!

@BigMike

Thanks… After combing through the GNUPG docs and not finding anything I suspected they belonged to PA. What is odd is that I have not created nor imported any keys into PA yet.

I would think (hope) you don’t have to manage them separately as having separate keyrings could lead to problems. Hopefully someone from PA can chime in on this?

seems to be fixed

Thanks for your help @Brian-Gregory !!

thanks @2Flo

logging in the bug for fixing, and will see about implementing the installation inside the PA installer.

hi @MrAngelus

Thanks very much for the update. Was able to reproduce it now and am logging it in for fixing. PowerArchiver indeed does not show the files properly.

Thanks again and have a great Christmas!

hey @bigdog
version .59 is showing up in Patchbeam properly now, thanks!

Hi @thomas-k
please send us an email to support at conexware dot com and we’ll help out.
Just tested sending codes here, they arrived immediately. It might be the email spam filtering our registration email.
Send us an email and we can send the registration email and/or send it to you via support.
thanks!

Just to report back: Fixed in 19.00.58

Just to report back: Still not working in 19.00.58

You’re welcome!

logged in to bring them back to the yellow icons, thanks @skypx !

Hi @a-borque,
Good question!
Yes, packmp3 was added in PA 2019 and is now fully compatible with WinZip

Hello,

We have sent a reply through support regarding the .PA format availability, let us know if you did not receive it by any chance. Thanks!

tried to reproduce this on a couple of machines and the issue did not appear in either case;
Drawing.JPG

can you export your settings in the config dropdown please, compress them to 7z and send them over to support at conexware dot com and will try to reproduce that way.

Also, which windows theme do you have selected?
Does the issue appear with this zip file only or it appears on others as well?

Thanks!

@spwolf said in PA 19.00.57 crashes Firefox 69.0.1 in module pashlext64.dll | UserCallWinProcCheckWow:

@2Flo unfortunately that does not help.

BUT

we will have a new version of dll soon, so you can check with that specifically.

@2Flo we have sent you a test build via direct message in the forums. Thank you!