Hello @wilsonp

Could you please try with the latest .18 version and see if it reproduces?
We’ve attempted but could not reproduce the issue.
Does it happen in any other instance other than the Start Menu?

hi @leishirsute1

We’ve checked with the latest version which created the encrypted archive properly.
Right click on a folder>Encrypt and the archive is created inside the folder that you right clicked on.
Please check that folder to see if it’s there.

Thanks!

@skypx Thanks. That was precisely what I was seeing.

Hi @Podi and @Tumeez

When you receive your account email and password from us, we recommend copying and pasting it into the login fields on the account login page as the login fields are case sensitive and copying and pasting should make sure you log in successfully.

Hi,

When you click on the Buy Now link, you come across four tabs - Home or Work, Enterprise Unlimited, Educational Discount, & Gift Discount.

What is the difference between a licence purchased via Gift Discount and a Home/Work licence?

Also, how can I renew the PowerArchiver Select plan a year after the purchase? Will it remind me automatically?

Best,

@spwolf Thanks.

That’s working fine, and scheduled jobs are running as required. As I mentioned in a previous post in this thread, my .pbs scheduled jobs are timed to run when other system jobs, like Macrium Reflect image backups, aren’t due or running; and vice versa.

However, I can see a situation in which I would want to use PA Queue, and thus need to run PA Starter, and I don’t think we yet have an answer, as to why PAS grabs so much CPU. I have previously used ProcessExplorer to lower the PAS priority, but this doesn’t appear to make any difference.

This still seems not to be fixed, is it?

Hi. The “Move” Action seems to be Not Working when used in the Tool – Batch Archive.

Using the Options – Configuration – Compression Profiles ---- I created a Profile with the Action of Move. Also set were Zip, and Method Deflate.

When I use the Tool - Batch Archive – It appears to me that the Action Move does not Move the compressed files (basically add to zip, and delete the added file from original location on the same disk). Zip file(s) are created and look ok.

Typically I on the Batch Archive process – I have selected options to use a Profile with the Move Action.

My PowerArchiver version is 21.00.17 .

Can you reproduce ? – Or do you need additional details or information?

@lb69 please use latest release - PACL9, for better support of large archives.

i just registered my own copy and i need some help to set it…

if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

consider this as a feature request also if not available within the 2022 version

Okay, this seems to be a bust. Can anyone tell me the purpose of PA calling _pautil.exe? If it’s not important than I’ll just rename it so it can’t be called. Thanks.

@davidsplash yes, it is built by us, different interface and same compression engines.

Thanks @rmdibened
Sent you an email with your PA for MAC OS registration.

Please let us know if we can be of further assistance.

Re: Transfer PC License to MacBook iOS

Here is the email…
On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
Greetings,
Could you assist me with this?
Can I use my current licenses with MacOS?
If not, can I transfer a license to MacOS?

Cheers and Have a Great Day,
Rich

On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
Dear Richard DiBenedetto,

Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

*** Online Activation ***

PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
is valid until - not limited.

E-Mail: RMDibened@gmail.com
Activation Code: ***

@spwolf said in Does PA supports Intel's zlib?:

There would be many of us with Intel Processors. https://ometv.onl
and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.
Reference:
https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf
Can we get the same Functionality Under Hardware Acceleration Feature?
Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

i have been going through some older posts, so i have to respond to this - apologies.
Intel’s zlib is terrible piece of code full of bugs, i think we still have some bugs opened with Intel about it as we used Intel compiler for a while. And PA’s deflate is actually faster.
Consider it a PR piece that does not work.

thanks my issue has been fixed.

a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

Right buttons are not visible

Greetings, new customer searching for help and/or refund…

I can confirm this behavior.

@spwolf Hello,
Issue resolved. Ticket can be closed
Many thanks
Wilfrid

Already reported. Conexware update

From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

thank you @werve
We have logged it in for fixing in the next update

I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
I have tried several burners from Sony, LG, Dell.
I have connected the burners with several USB-Ports but unfortunately without any success.
With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
Could you check the possibility of an bug, please?
Thank you for your support in advance!

Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
/
When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
No way to improve this ? Thank you.

b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

Thanks for letting us know, we have logged the issue in to the dev team for fixing.

thanks @brian-gregory !

I’ll log it in for automatic association for the next update

@mili,
As the RC Candidate 21.00.14 overwrote my version 20.10.02 and considered me as an unregistered user, I uninstalled PA completely and downloaded the latest official version 20.10.03 and I am back in business and without that options clouds problem…
Strange : when I checked for updates I never got the release 20.10.03 in the picture (patchbeam fast ring ??)
Is there no way to install RC Candidate 2022 beside your installed PA. Now the soft detects an existing installation and consider it as an upgrade and gently overwrite your existing PA …
Kind regards, Pirrbe

When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

Running x64 on Win 11

Image1.jpg

thanks very much @Brian-Gregory
logged in

Ok I thought it was the Windows Open with menu… I just added the Open with PA to my PA context menu and it does not work.

Since I have PA as my default app, my WIndows 11 top menu has and Open command and Open with (sub menu). So I never even noticed PA had the option to add an Open with PA in its context menu.

But no, you are correct. It just opens PA without opening the archive.

Hi,

the new Windows 11 context menu is not localized in PA 21.00.13.
While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

@Mili Are there updated localization files available?

I’m still getting the nag screen in the options dialog, when clicking on SmartAI or internal Editor with version 21.00.13.
Are there any changelogs available for PowerArchiver 2022 preview releases?

PA Queue does not compress file optimally with same parameters if used in Queue mode.

Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

Can someone confirm if they are resolved with the 2022 RC1?

@spwolf I’ll do that, and let you know.

@spwolf Additions:
I sent a txt file of the registry to support, but now I
tried to install PA on my Surface Pro 7 with W11 and the problem is there too.
The same behavior, when I open PA, it is functional and registered, if for any file
I right-click and select e.g. wrap or unwrap, a registration request pops up immediately.
So it’s not a single computer problem. (This information as a second email also sent to support.)

@spwolf Thank you, this solved the problem.

@lxworld can you please explain a bit better what is happening, what kind of errors are you getting and how are you trying to extract archives? thank you

@tumeez said in what to do if the support doesnt answer since weeks?:

@khanyash said in what to do if the support doesnt answer since weeks?:

@tumeez said in what to do if the support doesnt answer since weeks?:

My problem is that your system doesn’t let me log in, even I asked reset password and change it and make sure that I write new one correctly, because I use Bitwarden, there isn’t possibility to typo it.

I have faced the login problem once. I also use a password manager. What I did was reset the password to 10 characters, no special characters. It had fixed the problem for me.

Thank you, this solved my problem. I’m disappointed that @spwolf or @Mili never answered to me. I’m still loyal PA user and will use it at future.

I am glad you managed to solve the problem!

please contact support@conexware.com, thank you.

Verified: Uninstalling PowerArchiver from the system solved the issue.
I can now burn ISO files to the DVD-RW / CD-R Disc.

@zr21 said in Can't drag from archive to folder:

I’m using 20.10.02. When I try to drag files from an opened zip to a folder in Windows File Explorer, PA does nothing. It uses a CPU core and starts the clock, but no action is taken. I have to end task in task manager to get it to close.

Try 20.10.03. I think it’s fixed in 20.10.03.

6e4196e6-d59c-4870-b27e-80c5ae60e4d7-image.png

see image. the bottom of yes and no are cut off

Yes, of course.

@alexgieg @Mili

Hey @godlydevils

We have the issue with que setup as a priority fix for PA 2022 and we’re starting work on it soon.
We’ll post test versions here to check out and give us feedback on the fix.

thanks for your help!

@spwolf Yes. Maybe the first step would just be that you could fill in something like:
.apk=.zip .info=.txt
in the configuration to say .apk files are always to be treated like .zip files and .info are always to be treated like .txt.
Also either
=.zip
or maybe
.=.zip
would mean files with no extension are to be treated like .zip.

It would be nice to be able to configure this on a directory by directory basis but I can’t really see a good way to do that without it also making things rather complicated.

The best I can come up with would be to say that you could store the configuration in a file in the directory with a special name and PA would know not to store that special named file and would instead use it to adjust the configuration. Something like .PAConfiguration

@spwolf Yes, the fix seems to be working, thank you.

@spwolf said in "The specified account already exists" error:

@KoloheWiz:

The latest release - PA 2016 - will not complete installation. No matter what it ends with the “The specified account already exists” error. I start the update process using the Check For Update button under Configuration>Auto Update. The new version downloads and begins to install but stops abruptly with the “The specified account already exists” error.

I have a screenshot and the log file but no way to post them here. I have no URL to post the image to because I do not own any domains. IMHO, that should NOT be the only way to add an image or log file to a forum post as there are more people without a domain than ones that do. For that matter, “Insert Image” doesn’t mean the same as “Insert Image Link” which is what the button should read for accuracy purposes.

This usually means something is wrong with your Windows Installer, usually setup repository got wiped out.

Try cleaning PowerArchiver entry from Windows Installer database by using MSI Clean Up tool:
http://www.majorgeeks.com/files/details/windows_installer_cleanup_utility.html

That should delete PowerArchiver previous version from registry and then you should be able to install new one.

As to the images - in the future, you can use imgur.com to post links to image files, They are very reliable and great image host.

thanks!

very common error among all the versions of windows.

Thanks Milli as always.
Irfranview can save files at TGA if you’re looking for a free app.

Hi @mili,

To be honest I gave up after a week of trying and with no reply here within that time.

I do regret buying PowerArchiver when I now use it for nothing more than 7zip can do (compress and archive files).

I thought with paid-for software like this there might be support that replied within a few working days of a request for help.

I’d be grateful if you could delete my forum profile here please and any data the you hold for me.

Rich.

Hello. My problem with Powerarchiver is as follows:
First of let me say that I am running a Windows 7 Starter edition on my Toshiba NB505 laptop. You can see my specs if you google it. Needless to say that it has very limited resources and has low ram and roughly 1.66 GHz Atom processor.

I am currently using the latest version of PA. But mostly the tasks I do with it are create and uncompress zip files, as this comes in handy with my needs for compressing older files which I dont need. There is where it comes my issue with program and it is just that version after version it becomes harder for my computer to load and create zip files and 7zip ones. Needless to say that the same goes for zipx.

I have been using PA for a decade and its a good program but it is just that the current version has things which I don’t need or seldom use it, such as the preview file panel, and also the explorer tabs, skin customization and the nagging conexware update tool. Thus I was just asking, Does it exist a minimalistic version of PA or perhaps some ultra light version of it?. Something which it can be run on older computers.

Please don’t say to install an older version or going back to 2003, as well, this is not what I had in mind. I know that I could use the command line version but for me usng a GUI is more convenient. Regsrding compression speeds, I mostly use deflate for legacy zip files on the fast setting.

So far what I am doing is to set PA to use the classic skin windows view and while it does alleviate some of the lagging symptoms it doesn’t really seem to make the program to run or load faster.

Any help or advice on my problem?. By the way, I use the PRO version as that’s my current license. By the way, does PA has any pdf user’s manual or reference book? I see there are changes and numerous functionality that has been added but I have no clue on how to use it. I hope somebody could help me with that as well.

Hi @Brian-Gregory

We tested the conversion to zip in the latest version and it seems to work OK, as in below screenshot

Convert test.PNG

Could you send us a screenshot of the settings in the converter prior to executing the conversion, we will test the same.

Thanks!!

@spwolf

I will be honest with you.

You release minor versions because you fixed bugs, optimized performance/code.
,
You release major version because you added new features, made overhaul to the software, and it’s competitively better than old major release.

However, all your releases had same bugs, same outcome, I hardly notice any difference between resulting compressed archives, there are no new algorithms, there’s no optimization or performance improvements, and no new features.

Many devs have made it a hobby to release new major versions to sell new software due to major upgrade.

also, don’t wish to go offtopic, but ConeXware’s Encryption suite has never been updated, it has same visual and operational bugs, yet you guys are selling it openly, without disclosing the fact that software is no longer supported.

I feel the same with this software.

P.S. commenting after 12 days, there’s no minor version update yet. as per your 10 days statement.

@mili

Hi Mili,

I wish to completely customize the default PA profile.

so whenever I start archive from shell, i do not have to go to advanced options and customize the plzma(size and entropy model), zstandard(levels & size), ppmd_sh(sizes) options.

not having to select zlib level, dictonary size, method optimize strong, compression level extreme.

there are various options that I would like to modify for the “PA Default” profile so I do not have to create any new profile.

Thank you!

Hello,

Here are the latest versions to try:

http://u.powerarchiver.com/pa2021/powarc201002x64.msi
http://u.powerarchiver.com/pa2021/powarc201002x86.msi

Please let us know if that works. Thanks!

48a99323-a8a8-4c60-9e10-dba0f65b3e33-image.png

The speed is too high to show properly.

@f16akias said in PowerArchiver shell extensions possibly crashing windows explorer.exe:

@spwolf Well I can confirm that I have never again encountered any Bex64 errors while using 20.00.73 and now 20.10.02 versions. No bex in logs nor explorer.exe restart-refresh.

@spwolf , @Mili , @ivan and the rest team thanks for solving this one, powerarchiver is again the best utility

Thank you so much for your great bug report and all the version checks!

@mili said in Configure Clouds Box:

thanks @brian-gregory

We have tried to reproduce this on a couple of computers and could not reproduce it.
Could you provide a couple of reproduction steps for us to try here?
And/Or screenshot and reg file to support at conexware dot com so that we can try that as well.
Once we reproduce it, in any of those method, we can log it in for fixing.

Will keep trying to reproduce it here as well.

Thanks!

Files sent.

Is there a command line to include the Registration Code when pushing an install using Microsoft Intune/Endpoint Manager?

I am able to push the software, but I’d like the PowerArchiver to be registered when it gets to the workstation instead of entering the Registration Code on each workstation individually.

Thanks

I confirm issue #1 doesn’t happen anymore in v20.10.02.
Thanks for fixing :)

I confirm this doesn’t happen anymore in v20.10.02.
Thanks for fixing :)

it is up now on the website… thanks!

Would be a help if you can share your archive in case thats whats cauing the problem.

@mili I understand, you play it safe. I would have preferred to have the option to choose if I wanted to add the suffix or not, but I understand that you have made this decision.

Thanks for your time

@luxor Indeed it does show as registered when I click on about. Thanks much. Looks like I am now an official bug finder. :D

@Mili Thanks for mentioning this- I think I actually want to change it off the modern interface.

Hi @bassplayerchris
The PA format is not an included upgrade to PowerArchiver licenses that were purchased before the PA format existed. PowerArchiver with Advanced Codec Pack (.PA format) is the version that includes the PA format.
All other features/options that were included with PowerArchiver before before the Advanced Codec Pack are updated accordingly and will remain as upgrades for you for all upcoming major and minor upgrades.

Hope that helps.
Thanks!

@davidsplash

Yes, we became aware of it as someone else reported it as well. We have it on the list for the next update.

Thanks!

I confirm the icon set is Red.

@Mili Did you receive my email? I’m waiting for your reply.

While this seem to have been fixed in the x64 version 20.0.0.73, it seems to happen now with the x86 version

Thansk for the details @bradnagel
We have logged these in for fixing.

Which format archive are you working with when the pause/cancel buttons do not work?
Are you compressing or extracting?

I’m using the Kaspersky Total Security.

I have configured PA as exclusion as followed:

PA Exclusion.png

and also is set us trusted application

PA Trusted Application.png

Scenario:

My Antivirus likes to scan for everything, and it’s safeguarding behavior is to prevent the access to the file until the file is properly scanned for.

The issue:

PA when losses the access to file, it is stuck, consumes Resources, and never completes the process or throws any error

Recommendation:
PAStarter should also work as PAMonitor:
There should be a monitoring process, at least if I’m using queuing feature, that should check for never ending compression processes and terminate them so the queue can be little bit automated.

Also,
There should be multiple attempts at retrying if PA loses access to or is denied, instead of having to see process was stuck for longer duration.

Or, better, save the parameters I used for keeping the files in compression, and automatically restart the whole compression process after termination the same, of same folders and files set, this should happen in case if compression was stuck.

If you use Queue Feature, you are not saving on space, you are just squeezing less.

Here’s explaination:

https://youtu.be/XcxG2wxyink

I did test the same on multiple files, and of different types.

It does have large difference for each large file you are trying to squeeze.

Folders with multiple files, just have no benefits if you use Queue Feature

Thanks @a-borque

There were updates to the skinning and interface components in latest version. We have confirmed the issue in the portable version and have logged it in for fixing in the next version.

Thanks for letting us know!

If you have tabbed archive browsing(reuse same window for all archive opening)
and if you open two archives, and right click on older one to view properties it will only show of the recent archive that was opened, on all tabs/archives

upgraded to 20.0.73

@2flo
Yes, you’re all good to install it on the two machines and use them as mentioned. You will be using PowerArchiver within the terms of use.

hello @a-borque

The portable version is ready and our download page has been updated with the link for the latest portable version.

Thanks!

hi @trparky
We thought we had fixed this in the last update, but we did not unfortunately. :(
Will be fixed in the next update.

hi @davidsplash
We’ll add this suggestion to the dev team, they’ll take a look.
When you have a moment, please send us a sample uha file, we’ll add it to the suggestion.
You can attach it here or send it to support.

Thanks!!

hello @zornestech
Yes, PowerArchiver does have right click compression which is also configurable from PowerArchiver’s Configuration options.
The right click options are available for easy compression and extraction, tools access and more.

Let us know if you have any further questions.

Thanks!

patchbeam a waste of time never updated with latest version

hi @gavb
could you please send screenshots of how it looks on both monitors and what the resolutions/DPI scale is on both, we’ll take a look.
Please send to support at conexware dot com

thanks!

Hi @anaru-sensei

Our SFX component, at the moment, has some limits. We have logged this in for our dev team to check out and see if it is possible to implement.

Thanks!

Hi,

So refer this screenshot:

image_2020-12-30_115129.png

The properties panel that you see, is what I tried to compress, using PA, with following settigs:
Extreme Strong optimize
https://forums.powerarchiver.com/assets/uploads/files/1609079025475-image_2020-12-27_195344.png

The process was stuck at 0% with no progress for over 8 Hours:

PA.png

Then the usual, clicking will make it go not responding.

So, I could not get the files compressed using PA.

I tried 7zip, and it worked, so that’s 1 issue.

PA shows incorrect original(before compression) size of total contents.

Refer the first screenshot.
folder’s size is shown correctly in 7ZIP
but not in powerarc.

this happens with every archive, whether they are compressed in PA or not, whether it has only 1 file, or multiple files inside multiple directory.

Neither does the archive property panel shows original content’s size.

@mili It was never really fixed very satisfactorily.