Get free PowerArchiver Toolbox license for reporting bugs!
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@RJWaring said in Get free PowerArchiver Toolbox license for reporting bugs!:
@spwolf :( looks like I will have to buy myself some licenses then as I don’t have the time as much as I used to but I will certainly try my best.
Richard you already have a lifetime select :)
As to the forums, it is important for us to be able to reproduce the issue, so the team prefers working this way where our team verifies each issue and then engineers can get help from our test team to reproduce it directly. Otherwise there would be too much time lost. Sometimes we get few lines from users on forums or via support system, and then @mili makes videos, screenshots, provides files and first hand experience during same work hours as our engineers.
Of course, people can just email our support ticketing system but doing it in forums means that other people can help with reproduction, there is peer review and if there is some issue that more people are experiencing, it also makes us work on it as priority.
Thanks!
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@spwolf was pulling your leg mate :)
I’m happy the way things are and where I feel you need more detail, I will continue to email you direct with photos and step by step details :D
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@RJWaring i know you are well versed in the inner workings :-)
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@IkarusOfGreece please report these separately into bug report forums, it is very important so other users with similar problems can find solution in the future. Thank you!
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@spwolf
Hello,
I’m confused by all the option I have…
Which one is the right forum to post bugs found in PA 2017?
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Ikarus -
@IkarusOfGreece PA 2017: Tech Support… each bug separate thread please. Thanks a lot, we appreciate your input!
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Very nice initiative! Hope all software companies follow this approach to motivate users implication during develpment stages.
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@nikkho said in Get free PowerArchiver Toolbox license for reporting bugs!:
Very nice initiative! Hope all software companies follow this approach to motivate users implication during develpment stages.
thank you, many users already got theirs!
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@spwolf said in Get free PowerArchiver Toolbox license for reporting bugs!:
@nikkho said in Get free PowerArchiver Toolbox license for reporting bugs!:
Very nice initiative! Hope all software companies follow this approach to motivate users implication during develpment stages.
thank you, many users already got theirs!
Hope I could get mine, hehe
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Offer still valid?
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@darthpingoo said in Get free PowerArchiver Toolbox license for reporting bugs!:
Offer still valid?
it is always valid…
