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    updates
    D

    anything planned for the future or is this software just dead now?

    Tech Support
    News/Update on PowerArchiver/Connexion in 2024
    TheAndyMacT

    Hi everyone, some good news about PowerArchiver… I’ve managed to get in touch with the original developer of PowerArchiver, Ivan Petrovic, and he has confirmed that the product is not dead or abandoned, in fact it is still very much alive! There has been a hiatus over the past months for various reasons, but that we should expect to see stuff coming through in the coming months (hopefully the next 2 months).

    Tech Support
    BETA PowerArchive 22.00.11 - Windows 11 Context Menu duplicated/additional tier
    TheAndyMacT

    The Windows 11 context menu for PowerArchiver on normal files (to be compressed, etc.) is now showing multiple tiers with two identical menus. See attached captures of the issue:

    Screenshot 2025-01-08 082909.png

    Screenshot 2025-01-08 082935.png

    Screenshot 2025-01-08 082953.png

    Edition Windows 11 Pro
    Version 24H2
    OS build 26100.2605

    Tech Support
    No Icons for SFX-Archives
    MerowingerM

    Hello!

    I’ve just created SFX-Archives both from ZIP and 7z-Archives and none has an Icon as it seems.
    I use the new version 22.00.11.

    Zwischenablage_10-22-2024_01.jpg

    Tech Support
    Zip extraction from windows 11 by windows
    D

    Basically I used powerarchiver context menus to zip up a folder then i used windows 11 own built in zip extractor via the context menu to extract all and this is where it throw up a fault. , I’m using windows 11 .

    The file that was a problem in the zip that windows 11 could not extract was iva “babe” cotton.jpg
    I know it has non standard quotes in it.

    However I had winrar on the computer and tried the exact same method with their context menu compress to zip and then I extracted the file with windows own extract all context menu and it had no problems. This indicates that powerarchiver is doing something different with iva “babe” cotton.jpg compressing to zip.

    Then I changed iva “babe” cotton.jpg to iva babe cotton.jpg and compressed it with powerarchiver and then tried it with windows 11 extract all and had no problems. It looks like powerarchiver is doing something to that one file that has quotes in it.

    Please note that powerarchiver extracted both zip files with no problems, only windows built in zip extraction had the fault. Reason I’m letting people know in case they send zip files with special characters in files names to people who do not have powerarchiver.

    When will a fix be implemented?

    Tech Support
    Installer problem
    L

    On installing the program I am getting the error message:

    "Unable to execute file c:\Program Files\PowerArchiver\pashutil.exe

    CreateProcess failed: code 2

    The system cannot find the file specified"

    This can’t be right!

    I am using the latest official build of Windows 11

    Tech Support
    Button alignment. About window.
    LuxorL

    Buttons are not properly aligned on About screen.
    about window.png

    Tech Support
    Button alignment on config window.
    LuxorL

    Buttons not aligned on configuration window.
    configbuttons.png

    Tech Support
    BETA: PowerArchiver 2023 - 22.00.10
    spwolfS

    New version:
    PowerArchiver 2023 - 22.00.10:

    Download:
    https://u.powerarchiver.com/pa2023/powarc220010.exe

    New build for some bug fixes and issues - full list to come with new update. Please test and see if you have any issues.

    Thanks everyone for your assistance!

    Tech Support
    BETA: PowerArchiver 2023 - 22.00.11
    spwolfS

    New version:
    PowerArchiver 2023 - 22.00.11:

    Download:
    https://u.powerarchiver.com/pa2023/powarc220011.exe

    New build for some bug fixes and issues - full list to come with new update. Please test and see if you have any issues.

    Thanks everyone for your assistance!

    Tech Support
    Missing Icons
    LuxorL

    Just tried using the Modern (Windows 10) Icon set and seeing a few missing icons in both PowerArchiver Burner and PowerArchiver Encryption screens . They are all there in the Minimalistik icon set and the only difference I can see is the former is blue and the latter grey. In version 22.00.9

    powerarc_2023-09-18_17-00-19.png

    powerarc_2023-09-18_17-01-05.png

    Tech Support
    THE SSL CERTIFICATE FOR *.POWERARCHIVER.COM HAS EXPIRED.
    Brian GregoryB

    @spwolf @Mili THE SSL CERTIFICATE FOR *.POWERARCHIVER.COM HAS EXPIRED.

    Tech Support
    PA2023 22.00.09 trying to delete a directory from a tar file.
    Brian GregoryB

    I had a large .tar file (a backed up WSL) and I want to delete a few directories and their contents from it using PA2023.
    PA just destroys the whole archive as soon as I try to delete a directory, leaving it in a state where PA2023 won’t even open it any more.
    I tried several times and also tried compressing it to .tar.xz instead - same result.

    This should either actually work, or it should say operation not supported and do nothing.

    Tech Support
    PA 2023: No portable version?
    A

    Hello!
    The regular version of PA 2023 is out for over 6 months now, but there is still no sign of the portable release.
    (When) will there be one?
    Thanks!

    Tech Support
    PA2023: Portable version missing?
    A

    Hello!
    Is there currently no portable version of PA2023 available?
    (When) do you plan to release one?
    Thanks!

    Tech Support
    2024
    P

    Will you be releasing 2024 soon?

    Tech Support
    PA 2023 Toolbox - 22.00.09 - Remove archive encryption
    PA_FanP

    Win 11 64 bit

    I have some archives which have been encrypted, using the encrypt option either in pbs or when interactively creating a zip. When I open these, and look at files, I am asked for passwords, which I know, and then can view items or decrypt the files in the archive (tools>decrypt files).

    However, when I use the Actions>Remove Archive Encryption (whether using the same zip or asking to write another), the routine shows progress bar to the end, but then just hangs i.e. “OK” never activates. All process information shows this stalled/hanging.

    What can I do to sort this out?

    Tech Support
    Bug extracting from ZIP etc using Extract here with PA 22.00.09
    Brian GregoryB

    For example:
    Download this ZIP file: http://dslstats.me.uk/files/dslstats32W-6.5.zip
    Everything in the ZIP file is in a directory “dslstats32W-6.5”.
    However when I extract using right click “Extract Here” the name of the directory created is “2W-6.5” !
    I am running PA 22.00.09 on Windows 11. I have seen the same happen with some other kinds of archive too.

    Tech Support
    Updates
    D

    Any updates going to happen for the bugs reported?

    Tech Support

    PowerArchiver 2011 Toolbox with BitDefender!

    Tech Support
    11
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    • skypxS
      skypx @Keith Weisshar
      last edited by

      Same here, no issues with the Pro key.

      ASUS Crosshair VII Hero
      AMD Ryzen 9 5700X
      T-Force DDR4 3600 32GB
      Samsung 970 EVO 2TB
      GTX 3080ti
      Win10 x64

      1 Reply Last reply Reply Quote 0
      • skypxS
        skypx
        last edited by

        @spwolf:

        We do ask you to check Toolbox offer and support PowerArchiver development if you can!

        I will support the development of PA as soon as the option(s) appear(s) in my account. :D

        ASUS Crosshair VII Hero
        AMD Ryzen 9 5700X
        T-Force DDR4 3600 32GB
        Samsung 970 EVO 2TB
        GTX 3080ti
        Win10 x64

        D 1 Reply Last reply Reply Quote 0
        • D
          Danger.S @skypx
          last edited by

          Is the PA 2010 Pro key from a lifetime licence also working with PA 2011 Pro or do you need a new key?

          1 Reply Last reply Reply Quote 0
          • K
            Keith Weisshar
            last edited by

            Had to get new PA 2011 Pro Legacy key from account.

            D 1 Reply Last reply Reply Quote 0
            • D
              Danger.S @Keith Weisshar
              last edited by

              Ah thx, overlooked the “resend codes” button.

              K 1 Reply Last reply Reply Quote 0
              • K
                Keith Weisshar @Danger.S
                last edited by

                Will the Toolbox upgrade offer be emailed later today?

                1 Reply Last reply Reply Quote 0
                • spwolfS
                  spwolf conexware
                  last edited by

                  Yes

                  K 1 Reply Last reply Reply Quote 0
                  • K
                    Keith Weisshar @spwolf
                    last edited by

                    I just upgraded to PowerArchiver 2011 Toolbox from my account? Why does the About PowerArchiver box show PowerArchiver 2011 Toolbox Edition Business instead of PowerArchiver 2011 Toolbox Edition Personal? Previously I had PowerArchiver 2011 Professional Personal with my Pro Legacy key. Is there a way fix this issue?

                    D spwolfS 2 Replies Last reply Reply Quote 0
                    • D
                      Danger.S @Keith Weisshar
                      last edited by

                      I also just upraded to PA2011 Toolbox and the about box says “… Toolbox Edition Personal…”, so no problem for me after upgrading.

                      Btw. the download links for the Toolbox upgrades provided in “my account” do not work, I get a “The page you requested was not found” error.
                      I think to URL is wrong, with adding a “1” after RC the URL works.

                      spwolfS 1 Reply Last reply Reply Quote 0
                      • TBGBeT
                        TBGBe
                        last edited by

                        You’re correct.

                        As an alternate, you could just use the link on Power Archiver download page.

                        1 Reply Last reply Reply Quote 0
                        • K
                          Keith Weisshar
                          last edited by

                          Spywolf, why is the about box showing “… ToolBox Edition Business …” instead of “… Toolbox Edition Personal …” even though I purchased a single user pack upgrade for home use on my own PC.

                          L 1 Reply Last reply Reply Quote 0
                          • L
                            Linkster @Keith Weisshar
                            last edited by

                            is a 5-pack toolbox upgrade the most you are doing? Seems weird to have to buy 3 5-packs instead of just a single 15 user license. I certainly don’t want 15 different codes. How are you handling your volume pro users on the toolbox upgrade?

                            K spwolfS 2 Replies Last reply Reply Quote 0
                            • K
                              Keith Weisshar @Linkster
                              last edited by

                              I only purchased one single-pack upgrade with the quantity set to one in the cart and received one registration code but the about box still shows business, not personal. I did not install BitDefender since I already have Microsoft Security Essentials and having two or more antivirus programs can cause conflicts.

                              1 Reply Last reply Reply Quote 0
                              • spwolfS
                                spwolf conexware @Keith Weisshar
                                last edited by

                                @Keith:

                                I just upgraded to PowerArchiver 2011 Toolbox from my account? Why does the About PowerArchiver box show PowerArchiver 2011 Toolbox Edition Business instead of PowerArchiver 2011 Toolbox Edition Personal? Previously I had PowerArchiver 2011 Professional Personal with my Pro Legacy key. Is there a way fix this issue?

                                Hi Keith,

                                thanks for upgrading… No need to overthink it as Toolbox does not have Personal/Business versions, just single version (it is not meant for companies). We will adjust the text in RC2.

                                thanks!

                                1 Reply Last reply Reply Quote 0
                                • spwolfS
                                  spwolf conexware @Linkster
                                  last edited by

                                  @Linkster:

                                  is a 5-pack toolbox upgrade the most you are doing? Seems weird to have to buy 3 5-packs instead of just a single 15 user license. I certainly don’t want 15 different codes. How are you handling your volume pro users on the toolbox upgrade?

                                  There will be 10 pack as well for Toolbox users, this is due to how AV licensing works.

                                  1 Reply Last reply Reply Quote 0
                                  • spwolfS
                                    spwolf conexware @Danger.S
                                    last edited by

                                    @Danger.S:

                                    I also just upraded to PA2011 Toolbox and the about box says “… Toolbox Edition Personal…”, so no problem for me after upgrading.

                                    Btw. the download links for the Toolbox upgrades provided in “my account” do not work, I get a “The page you requested was not found” error.
                                    I think to URL is wrong, with adding a “1” after RC the URL works.

                                    fixed that now, thanks…

                                    P 1 Reply Last reply Reply Quote 0
                                    • P
                                      PBMCMLXXI @spwolf
                                      last edited by

                                      The toolbox edition sounds interesting.

                                      Is there a download link to a ‘trial’ version avail?
                                      Also if purchased are you given a direct download link as I don’t see one currently on the accounts or download page.

                                      Thanks.

                                      Windows 10 *64 - Latest TP (Fast)

                                      spwolfS 1 Reply Last reply Reply Quote 0
                                      • TBGBeT
                                        TBGBe
                                        last edited by

                                        <puts on=“” scottish=“” accent=“”>
                                        There can be only one download!

                                        It’s the license code that determines the flavour.
                                        So the Release Candidate link on the “normal” download page is the trial version, if you want to think of it like that.</puts>

                                        P 1 Reply Last reply Reply Quote 0
                                        • M
                                          mwb1100
                                          last edited by

                                          When going to upgrade to Toobox, the page that summarizes what’s in the cart has this wording:

                                          Personal/Small Business License - Free lifetime upgrades, applied automatically to all orders of 5 or less licenses. Applicable to home or small business users with license totals of 5 or less.

                                          I think it should be made clear that this doesn’t apply to the BitDefender portion (I assume that BitDefender will require an annual fee).

                                          The same should go on http://www.powerarchiver.com/order/ when PA 2011 gets past RC stage, of course.

                                          spwolfS 1 Reply Last reply Reply Quote 0
                                          • spwolfS
                                            spwolf conexware @PBMCMLXXI
                                            last edited by

                                            @pjb:

                                            The toolbox edition sounds interesting.

                                            Is there a download link to a ‘trial’ version avail?
                                            Also if purchased are you given a direct download link as I don’t see one currently on the accounts or download page.

                                            Thanks.

                                            links come in the registration email you get… We have English and German BitDefender IS 2011.

                                            1 Reply Last reply Reply Quote 0
                                            • spwolfS
                                              spwolf conexware @mwb1100
                                              last edited by

                                              @mwb1100:

                                              When going to upgrade to Toobox, the page that summarizes what’s in the cart has this wording:

                                              I think it should be made clear that this doesn’t apply to the BitDefender portion (I assume that BitDefender will require an annual fee).

                                              The same should go on http://www.powerarchiver.com/order/ when PA 2011 gets past RC stage, of course.

                                              thanks for the reminder!

                                              1 Reply Last reply Reply Quote 0
                                              • P
                                                PBMCMLXXI @TBGBe
                                                last edited by

                                                @TBGBe:

                                                <puts on=“” scottish=“” accent=“”>
                                                There can be only one download!

                                                It’s the license code that determines the flavour.
                                                So the Release Candidate link on the “normal” download page is the trial version, if you want to think of it like that.</puts>

                                                Hi, I was thinking more of the BitDefender portion, as I don’t think that is not included in the download page, within the 9,164 KB file.

                                                I know that the file on the downloads page goes between Standard and Pro. I have now tested it on my tst pc without a Serial Number thus in Trial mode, it gives all the features of the pro version but noting to do with the BitDefender portion of Toolbox.

                                                To therefore test BitDefender is it a case of going to the BitDefender site downloading the trial of internet security from there, and then if liking it and wanting to go down the powerarchiver toolbox route, (thereafter purchase of toolbox) entering in the licence code for PowerArchiver Toolbox into that trial of BitDefender?

                                                Don’t get me wrong I see where the integration seems to be going but I don’t see the BitDefender aspects currently intregarated with the product, such as they are with for Example: Acronis Backup & Security http://www.acronis.co.uk/homecomputing/products/backup-security/ Which integrates BitDefender directly within the product, and one single download.

                                                Not having a dig etc, just seeking some clarification as the how it integrates with PowerArchiver 2011 or if it (BitDefender) in it’s entirety is a standalone application non intregarated into PowerArchiver 2011 of which the PowerArchiver Toolbox Licence Code actives BitDefender.

                                                Any clarification greatly appreciated. Thanks. :)

                                                Windows 10 *64 - Latest TP (Fast)

                                                TBGBeT 1 Reply Last reply Reply Quote 0
                                                • LuxorL
                                                  Luxor Alpha Testers @spwolf
                                                  last edited by

                                                  @spwolf:

                                                  we will be sending upgrade offers via email tomorrow so you will see the pricing.

                                                  Have the emails been sent yet?
                                                  If so I’ve not received one. I even looked in my spam folder in case it had been mistakenly flagged as spam and it’s not there either. :(

                                                  Windows 10 Home 64-bit
                                                  Intel Core i7 6700HQ @ 2.60GHz
                                                  12.0GB Dual-Channel DDR3 @ 798MHz

                                                  1 Reply Last reply Reply Quote 0
                                                  • moles42M
                                                    moles42 Alpha Testers
                                                    last edited by

                                                    haven’t seen spwolf around for several hours ‘Lux’…nothing in my email all day but I expect it there when I surface tomorrow…:)

                                                    Windows 10 Pro x64
                                                    Intel Core i5 3470 @ 3.20GHz
                                                    8.00GB Dual-Channel DDR3

                                                    LuxorL 1 Reply Last reply Reply Quote 0
                                                    • TBGBeT
                                                      TBGBe @PBMCMLXXI
                                                      last edited by

                                                      @pjb:

                                                      Hi, I was thinking more of the BitDefender portion, as I don’t think that is not included in the download page, within the 9,164 KB file.

                                                      I know that the file on the downloads page goes between Standard and Pro. I have now tested it on my tst pc without a Serial Number thus in Trial mode, it gives all the features of the pro version but noting to do with the BitDefender portion of Toolbox.

                                                      To therefore test BitDefender is it a case of going to the BitDefender site downloading the trial of internet security from there, and then if liking it and wanting to go down the powerarchiver toolbox route, (thereafter purchase of toolbox) entering in the licence code for PowerArchiver Toolbox into that trial of BitDefender?

                                                      Don’t get me wrong I see where the integration seems to be going but I don’t see the BitDefender aspects currently intregarated with the product, such as they are with for Example: Acronis Backup & Security http://www.acronis.co.uk/homecomputing/products/backup-security/ Which integrates BitDefender directly within the product, and one single download.

                                                      Not having a dig etc, just seeking some clarification as the how it integrates with PowerArchiver 2011 or if it (BitDefender) in it’s entirety is a standalone application non intregarated into PowerArchiver 2011 of which the PowerArchiver Toolbox Licence Code actives BitDefender.

                                                      Any clarification greatly appreciated. Thanks. :)

                                                      OK. Yes, they are separate products.
                                                      To trial PowerArchiver, download from this site (as you have done).
                                                      To trial Bitdefender, as you say, you can download from their site - the 2011 Internet Security version.

                                                      When/if you’re happy, then purchase the appropriate PowerArchiver license.

                                                      If you go for the Toolbox (including Bitdefender) then
                                                      @spwolf:

                                                      links come in the registration email you get… We have English and German BitDefender IS 2011.

                                                      So I guess you would have to unistall the trail of Bitdefender and use the provided link to install the licensed version.

                                                      P 1 Reply Last reply Reply Quote 0
                                                      • P
                                                        PBMCMLXXI @TBGBe
                                                        last edited by

                                                        @ TBGBe, Thanks for the clarification, that is as I expected. I did try bitdefender when beta testing one of the acronis products, as that was bundled with it. I have now downloaded bitdefender on my test machine to see how it fares :) Thanks.

                                                        Windows 10 *64 - Latest TP (Fast)

                                                        spwolfS 1 Reply Last reply Reply Quote 0
                                                        • LuxorL
                                                          Luxor Alpha Testers @moles42
                                                          last edited by

                                                          @moles42:

                                                          haven’t seen spwolf around for several hours ‘Lux’…nothing in my email all day but I expect it there when I surface tomorrow…:)

                                                          Ah not just me then. Phew! :D

                                                          @TBGBe:

                                                          <puts on=“” scottish=“” accent=“”>
                                                          There can be only one download!</puts>

                                                          That has got to be the worst Scottish accent I have ever read. :p

                                                          Windows 10 Home 64-bit
                                                          Intel Core i7 6700HQ @ 2.60GHz
                                                          12.0GB Dual-Channel DDR3 @ 798MHz

                                                          TBGBeT 1 Reply Last reply Reply Quote 0
                                                          • TBGBeT
                                                            TBGBe @Luxor
                                                            last edited by

                                                            <scouse accent=“”>
                                                            No 'mail 'ere neither.

                                                            Better?</scouse>

                                                            LuxorL 1 Reply Last reply Reply Quote 0
                                                            • LuxorL
                                                              Luxor Alpha Testers @TBGBe
                                                              last edited by

                                                              @TBGBe:

                                                              <scouse accent=“”>
                                                              No 'mail 'ere neither.

                                                              Better?</scouse>

                                                              Very lifelike :D

                                                              Windows 10 Home 64-bit
                                                              Intel Core i7 6700HQ @ 2.60GHz
                                                              12.0GB Dual-Channel DDR3 @ 798MHz

                                                              1 Reply Last reply Reply Quote 0
                                                              • moles42M
                                                                moles42 Alpha Testers
                                                                last edited by

                                                                I’m not convinced….sounds ‘welsh’ to me :D

                                                                Windows 10 Pro x64
                                                                Intel Core i5 3470 @ 3.20GHz
                                                                8.00GB Dual-Channel DDR3

                                                                TBGBeT 1 Reply Last reply Reply Quote 0
                                                                • TBGBeT
                                                                  TBGBe @moles42
                                                                  last edited by

                                                                  Maybe because you’re an Aussie??

                                                                  1 Reply Last reply Reply Quote 0
                                                                  • moles42M
                                                                    moles42 Alpha Testers
                                                                    last edited by

                                                                    lol…I’m not though Terry…I’m from the UK…:)

                                                                    Windows 10 Pro x64
                                                                    Intel Core i5 3470 @ 3.20GHz
                                                                    8.00GB Dual-Channel DDR3

                                                                    D TBGBeT 2 Replies Last reply Reply Quote 0
                                                                    • D
                                                                      Danger.S @moles42
                                                                      last edited by

                                                                      @Luxor @Moles42 @TBGBe

                                                                      I didn’t receive an Email either, but you can log into “My Account” and you will have the upgrade options and the prices there (including discounts, of cause).

                                                                      @Spwolf

                                                                      Is the Bitdefender version downloaded with the PA-downloader any different from the BitDefender downloaded directly at their site?

                                                                      spwolfS TBGBeT 2 Replies Last reply Reply Quote 0
                                                                      • spwolfS
                                                                        spwolf conexware @Danger.S
                                                                        last edited by

                                                                        @Danger.S:

                                                                        @Luxor @Moles42 @TBGBe

                                                                        I didn’t receive an Email either, but you can log into “My Account” and you will have the upgrade options and the prices there (including discounts, of cause).

                                                                        @Spwolf

                                                                        Is the Bitdefender version downloaded with the PA-downloader any different from the BitDefender downloaded directly at their site?

                                                                        It is version customized for us, so it is different to that extent (it shows our support info and downloads updates from our servers).

                                                                        1 Reply Last reply Reply Quote 0
                                                                        • spwolfS
                                                                          spwolf conexware @PBMCMLXXI
                                                                          last edited by

                                                                          @pjb:

                                                                          @ TBGBe, Thanks for the clarification, that is as I expected. I did try bitdefender when beta testing one of the acronis products, as that was bundled with it. I have now downloaded bitdefender on my test machine to see how it fares :) Thanks.

                                                                          we didnt want to make PowerArchiver 300 MB download :-).

                                                                          Also, our version is one from few weeks ago, they had rather large update.

                                                                          1 Reply Last reply Reply Quote 0
                                                                          • TBGBeT
                                                                            TBGBe @Danger.S
                                                                            last edited by

                                                                            @Danger.S:

                                                                            @Luxor @Moles42 @TBGBe

                                                                            I didn’t receive an Email either, but you can log into “My Account” and you will have the upgrade options and the prices there (including discounts, of cause).

                                                                            Thanks, but we all know.

                                                                            Just “playing” with spwolf, as he said there would be emails.
                                                                            :rolleyes:

                                                                            LuxorL 1 Reply Last reply Reply Quote 0
                                                                            • TBGBeT
                                                                              TBGBe @moles42
                                                                              last edited by

                                                                              @moles42:

                                                                              lol…I’m not though Terry…I’m from the UK…:)

                                                                              Sorry, didn’t realise you’d been deported. :p

                                                                              1 Reply Last reply Reply Quote 0
                                                                              • LuxorL
                                                                                Luxor Alpha Testers @TBGBe
                                                                                last edited by

                                                                                @TBGBe:

                                                                                Thanks, but we all know.

                                                                                Just “playing” with spwolf, as he said there would be emails.
                                                                                :rolleyes:

                                                                                Oh I dunno about that.
                                                                                I was promised an email and I’m feeling very neglected not getting one. :p

                                                                                Windows 10 Home 64-bit
                                                                                Intel Core i7 6700HQ @ 2.60GHz
                                                                                12.0GB Dual-Channel DDR3 @ 798MHz

                                                                                LuxorL TBGBeT 2 Replies Last reply Reply Quote 0
                                                                                • LuxorL
                                                                                  Luxor Alpha Testers @Luxor
                                                                                  last edited by

                                                                                  spwolf I have a question.
                                                                                  When I go to my account and click on PowerArchiver Toolbox International - 1 license pack w/ BitDefender then click on upgrade, it shows quantity 2. I know I can change it to 1 but I’m curious why it defaults to 2.

                                                                                  Windows 10 Home 64-bit
                                                                                  Intel Core i7 6700HQ @ 2.60GHz
                                                                                  12.0GB Dual-Channel DDR3 @ 798MHz

                                                                                  spwolfS 1 Reply Last reply Reply Quote 0
                                                                                  • spwolfS
                                                                                    spwolf conexware @Luxor
                                                                                    last edited by

                                                                                    @Luxor:

                                                                                    spwolf I have a question.
                                                                                    When I go to my account and click on PowerArchiver Toolbox International - 1 license pack w/ BitDefender then click on upgrade, it shows quantity 2. I know I can change it to 1 but I’m curious why it defaults to 2.

                                                                                    you probably had 2 orders previously which can be upgraded to Toolbox?

                                                                                    LuxorL 1 Reply Last reply Reply Quote 0
                                                                                    • LuxorL
                                                                                      Luxor Alpha Testers @spwolf
                                                                                      last edited by

                                                                                      @spwolf:

                                                                                      you probably had 2 orders previously which can be upgraded to Toolbox?

                                                                                      That makes sense, that’s what it will be.
                                                                                      PA2001 & PA2009 are my purchased licenses so that would account for that.

                                                                                      Windows 10 Home 64-bit
                                                                                      Intel Core i7 6700HQ @ 2.60GHz
                                                                                      12.0GB Dual-Channel DDR3 @ 798MHz

                                                                                      spwolfS 1 Reply Last reply Reply Quote 0
                                                                                      • TBGBeT
                                                                                        TBGBe @Luxor
                                                                                        last edited by

                                                                                        @Luxor:

                                                                                        Oh I dunno about that.
                                                                                        I was promised an email and I’m feeling very neglected not getting one. :p

                                                                                        Me too. :(

                                                                                        1 Reply Last reply Reply Quote 0
                                                                                        • spwolfS
                                                                                          spwolf conexware @Luxor
                                                                                          last edited by

                                                                                          @Luxor:

                                                                                          That makes sense, that’s what it will be.
                                                                                          PA2001 & PA2009 are my purchased licenses so that would account for that.

                                                                                          i love the fact that most of the forum users here have purchased PA 2001 loooong time ago :-)

                                                                                          edit: and are still using PA! 10 years coming up very soon!

                                                                                          LuxorL 1 Reply Last reply Reply Quote 0
                                                                                          • LuxorL
                                                                                            Luxor Alpha Testers @spwolf
                                                                                            last edited by

                                                                                            @spwolf:

                                                                                            i love the fact that most of the forum users here have purchased PA 2001 loooong time ago :-)

                                                                                            edit: and are still using PA! 10 years coming up very soon!

                                                                                            I was using the free version before then. :)
                                                                                            When would that be? 1998/99

                                                                                            Windows 10 Home 64-bit
                                                                                            Intel Core i7 6700HQ @ 2.60GHz
                                                                                            12.0GB Dual-Channel DDR3 @ 798MHz

                                                                                            spwolfS 1 Reply Last reply Reply Quote 0
                                                                                            • spwolfS
                                                                                              spwolf conexware @Luxor
                                                                                              last edited by

                                                                                              @Luxor:

                                                                                              I was using the free version before then. :)
                                                                                              When would that be? 1998/99

                                                                                              Started development in 1998, first release in 1999 and commercial release in April 2001.

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                                                                                              • LuxorL
                                                                                                Luxor Alpha Testers @spwolf
                                                                                                last edited by

                                                                                                @spwolf:

                                                                                                Started development in 1998, first release in 1999 and commercial release in April 2001.

                                                                                                1999 it would be then. :)

                                                                                                Windows 10 Home 64-bit
                                                                                                Intel Core i7 6700HQ @ 2.60GHz
                                                                                                12.0GB Dual-Channel DDR3 @ 798MHz

                                                                                                1 Reply Last reply Reply Quote 0
                                                                                                • K
                                                                                                  Keith Weisshar
                                                                                                  last edited by

                                                                                                  Why can’t new customers purchase the Toolbox edition from the Buy Now link on the website at the price shown on the nag screen?

                                                                                                  TBGBeT 1 Reply Last reply Reply Quote 0
                                                                                                  • TBGBeT
                                                                                                    TBGBe @Keith Weisshar
                                                                                                    last edited by

                                                                                                    Possibly because it is (still) a Release Candidate?

                                                                                                    Those links are still PA2010

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                                                                                                    • K
                                                                                                      Keith Weisshar
                                                                                                      last edited by

                                                                                                      Do you plan to make BitDefender optional in PowerArchiver 2011 Toolbox once PowerArchiver 2011 is officially released due to the annual cost of the third party BitDefender subscription license?

                                                                                                      TBGBeT 1 Reply Last reply Reply Quote 0
                                                                                                      • TBGBeT
                                                                                                        TBGBe @Keith Weisshar
                                                                                                        last edited by

                                                                                                        Not quite sure what you are asking. If you are asking for “cheaper” Toolbox without Bitdefender, then that is not available.

                                                                                                        If not that, I think you should reread the initial post/blog from spwolf.

                                                                                                        My understanding is:-

                                                                                                        If you want Toolbox, then Bitdefender License is included. It is an option so:
                                                                                                        a) If you don’t want Bitdefender, you don’t have to install it.
                                                                                                        b) You can use Bitdefender for 1 year and then decide not to re-license - updates are included.
                                                                                                        c) If you like it, then relicensing is with Bitdefender not PA.

                                                                                                        If you feel Bitdefender is “not worth it” (for any reason) and also that also Toolbox is “not worth it” without Bitdefender, then you can take the PowerArchiver Pro route.

                                                                                                        Remember, this only applies to new customers, if you already have PowerArchiver 2010 Pro, then you get the update to PowerArchiver as normal (now called Pro Legacy) - without Bitdefender.

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                                                                                                        • spwolfS
                                                                                                          spwolf conexware
                                                                                                          last edited by

                                                                                                          terry right, although you can renew toolbox with us to get the bitdefender, not with BD directly.

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                                                                                                          • TBGBeT
                                                                                                            TBGBe @spwolf
                                                                                                            last edited by

                                                                                                            @spwolf:

                                                                                                            terry right, although you can renew toolbox with us to get the bitdefender, not with BD directly.

                                                                                                            So Toolbox will need renewing :confused:

                                                                                                            spwolfS 1 Reply Last reply Reply Quote 0
                                                                                                            • spwolfS
                                                                                                              spwolf conexware @TBGBe
                                                                                                              last edited by

                                                                                                              @TBGBe:

                                                                                                              So Toolbox will need renewing :confused:

                                                                                                              if you want yearly license for BD, yes… if not, then not.

                                                                                                              K 1 Reply Last reply Reply Quote 0
                                                                                                              • K
                                                                                                                Keith Weisshar
                                                                                                                last edited by

                                                                                                                Will there be an automatic renewal option for the BD component in the account that will rebill the credit card annually? Most AV vendors auto-renew the subscription to avoid service interruption.

                                                                                                                spwolfS 1 Reply Last reply Reply Quote 0
                                                                                                                • spwolfS
                                                                                                                  spwolf conexware @Keith Weisshar
                                                                                                                  last edited by

                                                                                                                  @Keith:

                                                                                                                  Will there be an automatic renewal option for the BD component in the account that will rebill the credit card annually? Most AV vendors auto-renew the subscription to avoid service interruption.

                                                                                                                  i am not sure yet, but if there was, there will also certainly be an notice few days ahead in the email.

                                                                                                                  1 Reply Last reply Reply Quote 0
                                                                                                                  • K
                                                                                                                    Keith Weisshar @spwolf
                                                                                                                    last edited by

                                                                                                                    Why does the nag screen in PowerArchiver 2011 trial mode show $149.95 MSRP for Toolbox along with the current sale price of $49.95.

                                                                                                                    1 Reply Last reply Reply Quote 0
                                                                                                                    • spwolfS
                                                                                                                      spwolf conexware
                                                                                                                      last edited by

                                                                                                                      it is “value of” vs the actual price.

                                                                                                                      1 Reply Last reply Reply Quote 0
                                                                                                                      • K
                                                                                                                        Keith Weisshar
                                                                                                                        last edited by

                                                                                                                        Is the PowerArchiver customized version of BitDefender older than the retail version of BitDefender? Are updates also older? Is it also an OEM version for PowerArchiver customers only?

                                                                                                                        spwolfS 1 Reply Last reply Reply Quote 0
                                                                                                                        • spwolfS
                                                                                                                          spwolf conexware @Keith Weisshar
                                                                                                                          last edited by

                                                                                                                          @Keith:

                                                                                                                          Is the PowerArchiver customized version of BitDefender older than the retail version of BitDefender? Are updates also older? Is it also an OEM version for PowerArchiver customers only?

                                                                                                                          apsolutely not, it is latest version with latest updates, bitdefender updates more than 10 times per day…. if you have more questions, it would be better to open up another thread so we dont crowd this one as people will have hard time getting the info they care about.

                                                                                                                          1 Reply Last reply Reply Quote 0
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