@brian-gregory

Hi Brian, Yeah, if you uses only a file is ok.

The problem is with batch or bulk compressions. If you select several files and want to compress each one separately into its own compressed file.

I think I have explained myself better now

Thanks for your help

Hi,

I’m using Convert Archives on a local folder of .zip files, converting them to .lzh files, and I’m finding that perhaps 1 in 75 files is actually converting and outputting a file. Even then, the .lzh file is incomplete, missing most of the source files.

The progress bars completes OK, say 75/75 files, but only one .lzh file exists in the output folder.

It seems to be the same with different source and output folders on both local and USB disk - I can’t see a pattern.

The files extract and compress (to .lzh) without issue on their own.

Is there a log file I can check please, to see why PA does not like these files as part of the batch conversion?

Thanks very much, Rich.

Thanks @ACE135
We have noticed the same when reproducing and have logged it in for fixing.

Thanks again!

Hi @bassplayerchris
The PA format is not an included upgrade to PowerArchiver licenses that were purchased before the PA format existed. PowerArchiver with Advanced Codec Pack (.PA format) is the version that includes the PA format.
All other features/options that were included with PowerArchiver before before the Advanced Codec Pack are updated accordingly and will remain as upgrades for you for all upcoming major and minor upgrades.

Hope that helps.
Thanks!

@mili Hi, thank you for the answer.

Actually, yes - also for zip files, this could be improved, by giving the possibility to reenter the password in the “wrong password dialog”. But at least, I’m asked again.

But it’s worse with 7z (which was the format of my archive):

I played a bit around with the options:

As I often also use RAR archives, I’ve also tested there:

It’s needless to say, that I would expect, that PowerArchiver would handle this the same for all archive types.

Hi,

I can’t close ZIP archive comments. Neither in archive nor in explorer view the “x button” works. I’m testing with PA 20.00.73 (x64 and x86)

e5f2dd8c-e008-4c26-a364-4b1a0a8f8c69-image.png

I would be perfectly happy, if PowerArchiver offered me a portable solution with FULL (i.e. also compression and not only decompression) support of all methods offered by ZIPX.
Once again: as unpacking is already implemented for all ZIPX-methods it should be possible to also add packing?! Or is it really a licensing (WinZIP patents) or marketing (further pushing PA-format) issue?
While I think it’s good to develop and push an own technologically advanced format like PA, there is also a need for compatibility, interoperability and exchange with others (using other software) . And ZIPX is currently more common because of the great old name and the wiedspread use of its originating software, WinZIP.

Hi @mili ,

You are welcome, and thank you for the feedback. Are you planning do update the current thread at the time the issue will have been fixed ?

Thanks.

@davidsplash

Yes, we became aware of it as someone else reported it as well. We have it on the list for the next update.

Thanks!

I confirm the icon set is Red.

@Mili Did you receive my email? I’m waiting for your reply.

While this seem to have been fixed in the x64 version 20.0.0.73, it seems to happen now with the x86 version

Seems to be implemented in 20.0.0.73

thanks for the details @godlydevils

We are in the process of working on a major upgrade to Encryption Suite PRO.
Among some new features, it will have a new UI as well.
We have the very first versions in at the moment, I was able to reproduce the AV error as well and that has been logged in for fixing.

Once there is a usable version of ES PRO 2022 for checking out, I will send it over to you to check out. Sorting out current bugs and working on UI at the moment.

Thanks!

Thansk for the details @bradnagel
We have logged these in for fixing.

Which format archive are you working with when the pause/cancel buttons do not work?
Are you compressing or extracting?

many thanks for the details @godlydevils
I am logging this in to the dev team to check out, sounds interesting.

Will let you know if we can implement it.

Hi @godlydevils

Been trying to reproduce but cannot, I cat get it to appear. I click immediately upon the completion of the batch compression.

Has anyone else been able to reproduce this issue?

Will keep trying.

Thanks!

I’m using the Kaspersky Total Security.

I have configured PA as exclusion as followed:

PA Exclusion.png

and also is set us trusted application

PA Trusted Application.png

Scenario:

My Antivirus likes to scan for everything, and it’s safeguarding behavior is to prevent the access to the file until the file is properly scanned for.

The issue:

PA when losses the access to file, it is stuck, consumes Resources, and never completes the process or throws any error

Recommendation:
PAStarter should also work as PAMonitor:
There should be a monitoring process, at least if I’m using queuing feature, that should check for never ending compression processes and terminate them so the queue can be little bit automated.

Also,
There should be multiple attempts at retrying if PA loses access to or is denied, instead of having to see process was stuck for longer duration.

Or, better, save the parameters I used for keeping the files in compression, and automatically restart the whole compression process after termination the same, of same folders and files set, this should happen in case if compression was stuck.

If you use Queue Feature, you are not saving on space, you are just squeezing less.

Here’s explaination:

https://youtu.be/XcxG2wxyink

I did test the same on multiple files, and of different types.

It does have large difference for each large file you are trying to squeeze.

Folders with multiple files, just have no benefits if you use Queue Feature

I have a pae2 file that has multiple text files in it. When I open the file, I can double click one of the files and I can view it in a powerarchiver tab.

If you close that tab and attempt to open any other file in the archive, it will no longer open or extract. Only option after closing the tab is to close powerarchiver and reopen the file. If you don’t close the view tab, you can open other files as multiple tabs as long as you don’t close any of the viewer tabs. As soon as you close one tab, you no longer can view or extract any file.

Edit: didn’t realize this was the forum for PA format bugs until after I posted. If this can be moved to general bugs that would be great (unless the bug affect PA format viewing as well)

Thanks @a-borque

There were updates to the skinning and interface components in latest version. We have confirmed the issue in the portable version and have logged it in for fixing in the next version.

Thanks for letting us know!

Hello,

Thanks.

With the 7 version ?

If you have tabbed archive browsing(reuse same window for all archive opening)
and if you open two archives, and right click on older one to view properties it will only show of the recent archive that was opened, on all tabs/archives

upgraded to 20.0.73

Hi @ianm

Please have them install the version in the following link:
htttp://u.powerarchiver.com/pa2021/paop31001.exe

That version is optimized for the updated outlook and is gearing towards the next upgrade to PAOP that will be posted on the download page soon.

Thanks!

@2flo
Yes, you’re all good to install it on the two machines and use them as mentioned. You will be using PowerArchiver within the terms of use.

hello @a-borque

The portable version is ready and our download page has been updated with the link for the latest portable version.

Thanks!

I currently create Par2 files before I save everything to Blu-ray. It’s not a hard additional process but it would be cool if PA files had it included as a option.

@f16akias said in PowerArchiver shell extensions possibly crashing windows explorer.exe:

@davidsplash
Ok of course to give more information again.

Just to make it clear, @U1zy3o2ih5ebk2F is someone else and you replied to him (last post from that user years ago. Most probably deleted account due to frustration…). I 'll help again by providing what’s required. I just don’t get why I got NO feedback from them since December and why they don’t ask for help since they need it as you mentioned. I don’t charge for it neither I asked for a free license.

Will send required info later. Btw I am on HP Windows10. Seen it also on Asus win10 and my company desktops when they had it installed

Hello @f16akias,

we closed several bugs regarding shell extensions in December. Did you have a chance to test it with latest build?

hi @trparky
We thought we had fixed this in the last update, but we did not unfortunately. :(
Will be fixed in the next update.

hi @davidsplash
We’ll add this suggestion to the dev team, they’ll take a look.
When you have a moment, please send us a sample uha file, we’ll add it to the suggestion.
You can attach it here or send it to support.

Thanks!!

hello @zornestech
Yes, PowerArchiver does have right click compression which is also configurable from PowerArchiver’s Configuration options.
The right click options are available for easy compression and extraction, tools access and more.

Let us know if you have any further questions.

Thanks!

@mili when will a proper fix be issued hi is a major fault and very simple to fix.

patchbeam a waste of time never updated with latest version

@mili I launched it through PA’s interface, in “burn” section.

Also, when trying to use PA’s “dismount” feature through Context Menu, nothing happened. I am forced to go to PA and dismount the disk myself. I am on strictest option of UAC (i.e. top of slidebar)

hi @gavb
could you please send screenshots of how it looks on both monitors and what the resolutions/DPI scale is on both, we’ll take a look.
Please send to support at conexware dot com

thanks!

Thanks for the information @DaTreeDude
We have logged this in as a feature request, the dev team will take a look to see if we can implement it.

Thanks!

@kolohewiza said in "The specified account already exists" error:

The problem has come back or was never fixed. I cannot uninstall PA 2015 due to the same “The specified account already exists” which stops the uninstall process. Here’s the screenshot: . Since PA2015 can’t be uninstalled, it creates other issues with PA2016 such as windows explorer crashes when right-clicking. FYI - using the MSI cleaner tool didn’t help the problem.

The solution was to download the Microsoft install cleaner which you can do HERE. This tool will work on Windows 7, 8, 8.1 and 10. Remember that you MUST run this as an Administrator.

Hello @Mili,

thanks for your help in getting my PowerArchiver CommandLine license (Re: License Code Not Working / Missing) and sorry for my late reply. I do check my spam folder regularly and couldn’t find a mail from support. Also, there was no mail in my backups or any mention of it in my email logs.

I have a question regarding my licenses in the hope you are able to help me:
While my account lists “PowerArchiver Select - lifetime free upgrades and support for PowerArchiver Toolbox English - Count 2”, this does not apply for PACL, which was included with my purchase. My account shows only PowerArchiver Select - 12 months of upgrades and support for PowerArchiver Command Line - Single User License.

Since PACL was included with PowerArchiver Toolbox, shouldn’t PACL also come with a lifetime license for 2 PCs?

Thanks for your help in advance.

Hi @anaru-sensei

Our SFX component, at the moment, has some limits. We have logged this in for our dev team to check out and see if it is possible to implement.

Thanks!

Good morning,
I bought Powerarchiver Toolbox because I find the .pa format brilliant!
The problem with this format is that only Powerarchiver can open it, so it won’t be as famous as the .rar or .7z!
In my opinion it is okay to have the exclusive of the creation of the format, but not of the extraction, otherwise it will never be used by anyone because few people have Powerarchiver!
I hope that one day the other extractors will be able to extract the .pa format, I will be able to create archives and send them to whoever I want!

Hi,

So refer this screenshot:

image_2020-12-30_115129.png

The properties panel that you see, is what I tried to compress, using PA, with following settigs:
Extreme Strong optimize
https://forums.powerarchiver.com/assets/uploads/files/1609079025475-image_2020-12-27_195344.png

The process was stuck at 0% with no progress for over 8 Hours:

PA.png

Then the usual, clicking will make it go not responding.

So, I could not get the files compressed using PA.

I tried 7zip, and it worked, so that’s 1 issue.

PA shows incorrect original(before compression) size of total contents.

Refer the first screenshot.
folder’s size is shown correctly in 7ZIP
but not in powerarc.

this happens with every archive, whether they are compressed in PA or not, whether it has only 1 file, or multiple files inside multiple directory.

Neither does the archive property panel shows original content’s size.

@mili It was never really fixed very satisfactorily.

Ok, I should have done this first. I upgraded to PA 2021, instead of uninstalling and reinstalling. I did that now, and it took care of the problem. Must have been something with upgrading from the previous version too the new one.

I resolved the issue.

How to reproduce(it is my assumption):
Install the older version of PA 2021 than this, the one that came before x.x.62
run it once, then install the current version.

PA queue & PASTARTER will get bugged.

I got the issue resolved as I had to reinstall OS which has resolved the queue issue for me.

this is the same reason mili was not able to replicate the issue, because she runs a fresh environment for all testing.

Hi,

You can obtain the original file from here:

https://pcsupport.lenovo.com/in/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y50-70-notebook-lenovo/80ej/59428436/cb32343883/downloads/driver-list/component?name=Power%20Management

For Lenovo Y50-70 win 7 x64 bit, power management, get lenovo energy management

Run the exe it will extract the installable drivers to C:\drivers

I tried to compress the whole folder using PA using following parameters:
Extreme, strong optimize.
image_2020-12-27_195344.png

This resulted in negative compression.

However same file is compressed by 7zip alpha, with positive compression:

PA Negative compression.png

I understand that there are different algorithms, parameters used, and totally different software with unique sets of logics programmed, but see if compression algo can be optimized for such files.

I don’t think PAEXT has a way to do this on it’s own.

I’d extract to a new directory and then use XCOPY or something similar to copy the newer files to the final destination and then delete the new directory you extracted to.

@Mili said in BUG: Dragging and dropping not working, hangs:

hey @AluminumHaste
thanks for all the details
have managed to reproduce this. During our testing, it didn’t occur every time but did manage to reproduce it and record it, will be enough for the dev team to fix it. logged in, thanks again!

Awesome thank you!

Should be fixed now and properly showing. Thanks everyone, sorry for the wait

Hi @ACE135

While testing this, noticed that archives are not opened in a new tab while an archive is opened in PA, even without an active extraction process.
Logging it in for fixing in the next update, thanks for letting us know!

@Mili I have emailed one of the smaller files that has the problem.

Hi.

Thank you very much for your support!

I do have a question: if a new version of Virtual Drive gets updated, is there a stable link where i can always find the latest update for this tool?

For now i just use trial and error and base my download from the online update check, infer the new file name from the updater if a new version is available, then modify a bookmark link i found according to the latest version, in order to fetch the offline installer for PA virtual drive. Or ask here regularly, which doesn’t seem too pleasant to do repeatedly if a new version is released.

Thank you!

Thanks @chrullrich
testing it out now to make sure it does not occur in future updates from 2019 to 2021

we appreciate everyone’s help!

My slow ring still reads as 19.00.59… will it ever offer an update to 2021 or is that something I must do manually?

No. No other program installation, not registry cleaning. I just noticed it while installing and opening PA during bex64 testing…
It just comes once, I cannot reproduce it more than once at least with version 20.00.58 and +
It’s really fine for me, it’s minor even if it’s considered a bug at all

thanks for the details @aionel_net
We have logged the issue in for fixing and have added the suggestion to open a new PA window upon double clicking an archive inside an archive, when tabs are disabled.
Lets see what the dev team says.

thanks again!

thanks very much @trparky
we’ll log this in and fix it up. much appreciated!

Thanks @Mili, I got it working.

Thanks all!
We have confirmed the bug and it’s logged in for fixing.
It works OK when drag and dropping the specific folder out of the archive, but it does not when using the extract button on a file/folder.

Thanks for your help!

No, PowerArchiver doesn’t have this functionality.

Hi @drteeth
as a temporary fix, please delete PAVD2021.EXE from the installation folder and install virtual drive again, then it should work fine until we fix it so the error doesn’t appear at all.

Thanks!

hi @davidsplash
we’re fixing Patchbeam and should work fine in the coming update

thanks!

hey @khanyash
Yes, still logged in. We had some priorities to solve for the final update prior to this issues. I have just bumped it so it can be solved as soon as possible
thanks for the reminder

Thanks @khanyash
We have it logged in for fixing

hey @guido
Thanks for the report!
We’re aware of it, the issue is on the components side at the moment, we’re looking to implement the fix once it is released.

Hi @godlydevils
Tested the queue issue on another test machine and it seems like i was able to reproduce it
out of nine 1gb folders, 7 compressed and 2 didn’t, which seems like the same bug.
It has been screen recorded and logged in for fixing.

The issue with the Advanced Option settings not being saved is also logged in and pending fixing. It has been bumped and we will look to fix it in the upcoming update.

Additionaly, an improvement to add the ability to pre-configure the Advanced options for the .PA format in the configuration>compression profiles menu is also logged in.

You can expect the queue files disappearing to be fixed in the next update, as well as the advanced options not being saved.

Thanks!

Thanks for your help @Brian-Gregory

Hi,
I have come across some strange behaviour that must not be by design.
This happens under different, though similar circumstances.
This is how to reproduce it.
Find a large-ish archive. I used a 3GB archive as I have a fast PC. Load the archive and test it. Now one just has a window showing the test progress. Now click on a window under the progress window and now you can see the bug. I have a PA icon on my taskbar and it does NOT have a line underneath it to indicate that it is loaded and there is no easy way to get the window back until it appears after the testing. Other progress windows are similar.
The only way to get the progress window back is to use taskmanager.
The expected behaviour is that there will be some indication that PA is loaded and that one can use it to bring the progress window to the top.
OT:- When viewing a text file in PA, there is a line does the middle of the window - when will it be removed?
Cheers
DrT

Not yet fixed in PA 20.00.58.
(APK files inside PA files still not compressed very effectively)

@Microft said in Access Violations, Cloud Issues and No 4K Support:

3840 x 2160

thanks for your help @Microft
Responded to your support ticket.

Worked fine with new codes, closing this one… thank you!

@Mili Thanks for the update, and you’re welcome.

I’ll wait to hear about the icons which, as I mentioned, I seem to recall having been a minor glitch in the past, but otherwise .56 is excellent.

@Mili

It only shows up for a split second, you have to really be paying attention. If I had to hazard a guess, the code that loads the fact that it’s a registered version isn’t loaded early enough during the application initialization phase.

Logged in, thx @PA_Fan

Hi @Mili , Further to the original post by @trparky why can’t current lifetime licence holders test 2021, I’ve had my licence a long time and have always used betas prior to 2019. Thanks

sorry about that - this has been fixed!

hi @wroustan
thanks for the information, logging this in for fixing

New version:
20.00.56

Download:
https://powerarchiver.cachefly.net/2021/powarc200056.exe

Release Notes - PowerArchiver - Version 20.00.56

** Bug
* [PA-2806] - Nag from shell in dark ribbon interface shows dark letters
* [PA-2810] - Extracting to network drive does not work
* [PA-2812] - skins not applied in shell

@Alpha-Testers

Yes! That was it. Thank you very much! thumbsup

@TheAndyMac said in Fast Ring: PowerArchiver 2021 20.00.53:

Having one issue with the RC1 - when extracting a zip file using drag and drop to a network share, it prompts for UAC - which I allow - and prompts again, and then keeps on flashing up but not extracting anything - and there is now way to close it down other than logging off/shutting down. Seems like the UAC handling is broken at present. This is not an issue with the current production version, where I use this a lot of the time.

@Mili will take a look at this!

thanks for the kind words @Konglomat !!!
stay safe and healthy!

Hello @Skybird
We show that one of the support tickets was replied to with information on how to obtain your PACL registration through your account at www.conexware.com/shop as PACL uses a different registration code.
Maybe it went to Spam?

Regardless, we have manually created your PACL license and have sent it to your email.

Thanks!

tx @guido
logged in

Fixed in .55

Not fixed in .55.

But I found a new issue. Just resize the windows and you will see that the monkey wrench will disappear.

19f48e64-e21f-46f3-9cae-59d79a1ba578-image.png

thanks @guido
logging in

fixed in .55

@Mili
It was very spooky to see what was happening with this issue when I saw my months’ old post at the top of the list.
I would like the keys to work when browsing inside archives as well as anywhere one would want to navigate folders. I was not aware that the keys worked when navigating the hard drive as I do not use PA that way.
With kind regards and stay safe
DrT

I think i’ve solved the problem. You have set up a user with limited options programs like powerarchiver need to be allowed certain options in windows same for Adobe. You might wnat to set up a new user with exactly the same options as the other users and see if that solves the issue

Hi @dougw

Please contact us at support at conexware dot come and we’ll sort you out.

Thanks!

Thanks very much @wilsonp
We have logged it in for fixing.

The icons on the RHS of the title bar are very small and thin - I didn’t notice the help button there.

In my Ribbon Interface under Options I don’t see a register button.

PA2021-OptionsRibbon.png

Here is the File Menu - the Windows standard was for menu options that open dialogs to end in an ellipsis, but Options does not:

PA2021-FileMenu.png

Perhaps I should say never mind… the Ribbon doesn’t appear to follow that standard in Office in any case.

Thanks!

Thanks @BigMike
Logging in #1
Spoke to the dev regarding #2 a while ago about the issue and it seems to be a bug in the component we use and nothing we can do on our end, unfortunately, until the component is updated with the fix.

Thanks again!

@spwolf said in Support for Windows XP:

Is that the only PC you use for PowerArchiver?

Yes.

they are using PowerArchiver name to lure people to their website.

fixed in .50
thanks @Tumeez for your help!

We’ve let the dev team know so they could make sure it appears when it is supposed to
thanks all!

hey @Brian-Gregory
Sorry for the late reply. We’ve tested and confirmed the bug and have logged it in for fixing.

thanks for letting us know!