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    • Self-extracting archive creation too messy!

      A

      Good morning,
      I have been using all compression programs for over 20 years, I have always found Winrar very easy to use when I create a self-extracting archive, even 7-zip is simple, “right click” and “create self-extracting archive”, because on powerarchiver it must be like this confused ?
      It doesn’t just create the archive, it opens a page where I have to select the file again, what kind of archive, which folder to create it, etc … you should learn from your competitors how to make life easier!

      Tech Support
    • Cannot convert archive to .zip, always creates .zipx

      C

      Converting an archive to .zip (using both the “Deflate (.zip, compatible)” and “Store” compression methods) always creates a .zipx file instead.

      pa-convert-zip-1.jpg
      pa-convert-zip-2.jpg

      Using the “Store” method sometimes creates a .zip file; I have seen it happen just now, but I cannot reproduce it.

      Tech Support
    • PA archiving issue with large files and shows incorrect original content's size for all types of archives.

      G

      Hi,

      So refer this screenshot:

      image_2020-12-30_115129.png

      The properties panel that you see, is what I tried to compress, using PA, with following settigs:
      Extreme Strong optimize
      https://forums.powerarchiver.com/assets/uploads/files/1609079025475-image_2020-12-27_195344.png

      The process was stuck at 0% with no progress for over 8 Hours:

      PA.png

      Then the usual, clicking will make it go not responding.

      So, I could not get the files compressed using PA.

      I tried 7zip, and it worked, so that’s 1 issue.

      PA shows incorrect original(before compression) size of total contents.

      Refer the first screenshot.
      folder’s size is shown correctly in 7ZIP
      but not in powerarc.

      this happens with every archive, whether they are compressed in PA or not, whether it has only 1 file, or multiple files inside multiple directory.

      Neither does the archive property panel shows original content’s size.

      Tech Support
    • PA Not responding issue and Pause issue

      G

      Hi,

      So my rig is as below:
      CPU: Intel® Core™ i7-4720HQ CPU @ 2.60GHz (Turbo 3.7GHz)
      RAM: 16 Gigs DDR3
      Samsung SSD 860 EVO
      Windows 10 pro for workstations x64, freshly installed on 22nd Dec 2020, and updated.
      PA freshly downloaded on same day, so it’s 2021 x.x.62 version

      PA Stuck.png

      Issue and reproduction:
      If you start a compression, and if it’s mid way anywhere or even started, and you try to cancel it, the window will get stuck there, another click or key press will make the window not responding, then, and more will make windows to collect logs for crash, and the process will be terminated by windows

      On the other hand.

      If the process is mid way, and if you try to pause it, the compression, CPU utilization, RAM usage will stay/increase as if the compression if still going on, the whole process will take it’s course, instead of doing what we clicked on.

      So, both pause and cancel buttons are useless.

      Tech Support
    • powerarchiver starter 2021 high cpu usage

      N

      I recently installed PA 2021. But the PowerArchiver Starter, for my backups, keeps running at high CPU usage, I have to keep killing it, its running about 46% constantly.

      I have Windows 10 Pro, 20H2, build 19042.662

      Any ideas would be helpful.

      Thanks

      Tech Support
    • PowerArchiver Queue made worse

      G

      Just installed 2021 v20.00.63

      Now, when I add to queue, with or without using always use queue.

      The powerarc starter opens up in notification bar.

      and that’s it, no matter how many files I add to queue, no compression will start.

      I also cannot double click or right click the icon.

      If i end task for this, and disable queuing, compression works fine, just that I have to manually start individual tasks.

      it’s quite ironic that you guys took whole year to fix one issue, in this versions, which completely broke the queuing feature.

      Did you guys test it before releasing?

      Tech Support
    • PA does Negative compression, but 7zip does positive compression for same set of files

      G

      Hi,

      You can obtain the original file from here:

      https://pcsupport.lenovo.com/in/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y50-70-notebook-lenovo/80ej/59428436/cb32343883/downloads/driver-list/component?name=Power%20Management

      For Lenovo Y50-70 win 7 x64 bit, power management, get lenovo energy management

      Run the exe it will extract the installable drivers to C:\drivers

      I tried to compress the whole folder using PA using following parameters:
      Extreme, strong optimize.
      image_2020-12-27_195344.png

      This resulted in negative compression.

      However same file is compressed by 7zip alpha, with positive compression:

      PA Negative compression.png

      I understand that there are different algorithms, parameters used, and totally different software with unique sets of logics programmed, but see if compression algo can be optimized for such files.

      Tech Support
    • BUG: Dragging and dropping not working, hangs

      AluminumHaste

      Over the last few months, I’ve been trying to track down the cause of a hanging bug in PA.
      I have found a reliable test case (on my computer at least).

      I am trying to extract the folders/files from: https://github.com/codereader/DarkRadiant/releases/download/2.9.0/windeps.7z

      By selecting both folders, then dragging over to a Windows Explorer window on another HDD.
      I’m not sure what causes this but this just doesn’t do anything, progress bar appears, but nothing happens.
      PA shows about 5% CPU utilization and I’ve left this going all night and it never does anything.
      It doesn’t always happen, but this morning this is reliably failing for me.
      The folder I’m dragging to is under Git source control, but this also happens when dragging into other folders also, but not always, sometimes it works.

      If I do a regular extraction and use the dialog box to select the location to extract to, that always works.

      Windows 10 64bit Pro 20H2 (19042.630)
      Ryzen 3900X
      Anti Virus is built in Windows Security only.

      I captured a dump of the running process if that helps: https://drive.google.com/file/d/1WLzHG_fOAMtzGMMFLHlIElnQXhsoPyYd/view?usp=sharing

      Tech Support
    • UI Issue moving between different monitors

      G

      I have just installed 2021, but seems to have similar issues to 2019. If you move the app between differen monitors (with different resolutions) the app does not automatically adjust accordingly, so on one monitor I have the app is too big for the screen, whereas on another monitor it only takes up a small fraction of the screen.
      This was worse with 2019, where the fonts were totally screwed up, making the app unusable. This seems better in 2021, but still not working properly.

      Tech Support
    • PA 20.00.63 update still install 20.00.62

      2

      Hi.

      I have noticed after updating PowerArchiver through PatchBeam to 20.00.63, after the installer finished and I recheck for updates, it still tells me that I have version 20.00.62 installed and prompts to download 20.00.63 again.

      This also happens when I install from the offline setup file powarc200063.exe ( https://powerarchiverdl.cachefly.net/2021/powarc200063.exe ). It still installs version 20.00.62 and the process goes over and over again.

      Also, in PowerArchiver About screen I see version 20.00.62 but in Programs and Features in Windows 10, version 20.00.63 is displayed as being installed.

      Can someone check and see if they experience similar behavior?

      Thank you!

      Tech Support
    • Bug with opening an archive while a file is being extracted from an already opened archive

      A

      When I double click on a file within an archive the file gets temporarily extracted to being opened with the external program. When I now go back to the windows explorer and want to open another archive while the file from the first archive is still being extraceted, a new window of power archiver opens and immediatly closes. It opens and closes the new window repeatedly until the extraction of the file from the first archive is completed.

      I use the option that power archiver opens a new tab when another archive is opened.

      This happend with version 20.00.60. I wanted to update it to 20.00.63 as shown in the update window but it just updates to 20.00.62. It still shows that 20.00.63 is available but never seem to update to that version. The bug still exists though.

      Tech Support
    • PA very slow to launch (double click) html file from archive

      S

      I have some large zip files (~ 40 MB) with a lot of html files. When I double click on one of them in the archive, it takes a long time (eg 20 sec) for the file to be extracted and opened in the browser.

      I am using version 19.00.59.

      I discovered that the root cause of the problem is that all the files in the archive are extracted to the temporary dir before the selected file is launched.

      It does not appear to happen with other file types (such as pdf) nor when dragging a html file into the browser.

      I think I recall this issue being raised by someone else, but could not find it.

      Tech Support
    • Windows Explorer extension doesnt compress to .zip

      C

      On PowerArchiver 2021 (20.00.60) and windows 10, Both options in the windows explorer shell extension, “Compress to …zip” and “Compress to …zipx” create a .zipx file. ¿Its this intended?

      Tech Support
    • slow ring update?

      MrAngelus

      My slow ring still reads as 19.00.59… will it ever offer an update to 2021 or is that something I must do manually?

      Tech Support
    • PA 2021 associate formats popup Minor bug

      F

      Hello there,

      I was installing-uninstalling and reinstalling PA 2021 due to another bug when I noticed a minor popup “bug” if it is considered a bug, regarding application association with recommended formats.

      During PA installation you get to choose those options
      Installation 1.png

      I have ticked Associate PA with recommended formats

      Installation completes and when you open PA the defult theme is Windows Ribbon.
      When I changed it to Classic Theme, PA restarts for changes to take effect and then I get the below popup (Sorry I have a greek system)
      It asks: Do you want PA to associate with recommended formats now?
      Options: Associate for all users and Never show again.
      Popup 2.png

      I could swear that once I was changing themes and icons all the time to see which one I prefered and also toggling PA.exe to run as admin and windows compatibility mode and got this popup twice or tripple times.
      Well this one does not bother me at all, I just posted it for the records if needed!

      Tech Support
    • Inconsistency with disabled tabs and multiple instances of PA allowed

      A

      If I the Configuration > View > Standard > Disable Tabs option is checked, when double clicking inside archives on files supported by the internal viewer (PDF, JPEG etc.) they are opened in associated application rather than on a new tab in PA internal viewer, which is expected behavior.
      Next, if the Configuration > Miscellaneous > General > Reuse PA Windows is unchecked, when double clicking on archives associated with PA in Explorer they are opened in new PA instance when there is another one already running, which is expected behavior.
      But when Configuration > View > Standard > Disable Tabs option is checked AND Configuration > Miscellaneous > General > Reuse PA Windows is unchecked, when double clicking inside archives on archive files they are opened in the same instance of PA with no way to get back to the parent archive. I would expect, that when the user doesn’t want to use tabs AND want to use multiple PA instances, that in such case double clicking on archive located inside another archive, the second one would open in a new PA window.

      Tech Support
    • Typo in help output of command line tools

      T

      I’ve made the sections of the output bold to indicate where the typo is.

      Version 7 output
      Commands:

      a : add files to archive (default)
      u : update files to archive
      h : freshen files in archive
      m : move files to archive (files only)
      d : delete files from archive

      r : recurse subfolders
      p|P : store relative Pathnames|store full Pathnames
      PP : store full Pathnames including drive
      c[0,1,2,10,11,13,15,17,19,l,p,w,b,d,z] : set compression level
      (0 - store; 1 - normal ; 2 - maximal)
      (10 - store, 11 - super fast, 13 - fast, 15 - normal, 17 - max, 19 - ultra
      (l - use LZMA, p - use PPMd, w - use WavPack, b - use BZIP2, d - use Deflate
      (z - use optimized compression method based on file exstension)
      g : create Solid archive (7Z format only)

      Version 9 output…
      Commands:

      a : add files to archive (default)
      u : update files to archive
      h : freshen files in archive
      m : move files to archive (files only)
      d : delete files from archive

      r : recurse subfolders
      P : store full Pathnames
      PP : store full Pathnames including drive
      p : store relative Pathnames
      c[0,1,2,10,11,12,13,14,15,16,17,18,19,u,l,p,w,b,d,z] : set compression level
      (0 - store; 1 - normal ; 2 - maximal)
      (10 - store, 11 - super fast, 13 - fast, 15 - normal, 17 - max, 19 - ultra
      (l - use LZMA, p - use PPMd, w - use WavPack, b - use BZIP2, d - use Deflate
      (o - use LZMA2
      (u - use pLZMA4, f - use ZSTD, k - use PPMd_sh, e - use Deflate64
      (z - use optimized strong compression method based on file exstension)
      (x - use optimized fast compression method based on file exstension)
      (m<filters|methods> - use custom set of filters and methods for .PA archive
      y[r|b|d|x|p|d] - filters reflate, bcj2, x64flt, rep, delta
      ypc<size> - custom rep c size
      ypm<size> - custom rep mem size
      yrx<size> - custom reflate zlib level (1-9)
      yt{x} - number of threads
      ya - debug mode
      mt : set multithreading on
      g : create Solid archive (7Z format only)

      Tech Support
    • Error updating from .58 to .60 via patchbeam

      skypx

      error.jpg

      Tech Support
    • Bug when extracting 7ZIP archives

      T

      I’ve found a bug when extracting files from a 7ZIP file, specifically when you tell PowerArchiver to extract only some files and folders from it. This is where the bug exists. You can tell PowerArchiver to extract only certain files but then it proceeds to extract the whole file and not just what you wanted.

      Tech Support
    • Drive Image creation

      T

      Sorry if I’m asking this in the wrong place.
      Can Powerarchiver create images of entire drives (e.g. C: system drive) to create drive image backups?
      Thanks,
      Tim

      Tech Support

    SOLVED Power Archiver 20018 and Outlook 2016

    Tech Support
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    • M
      MDuss last edited by MDuss

      HI.

      Today I installed Office 2016 and now I have here a Little Problem.
      Bevor Office 2016 I used Office 2007.
      And there I was in Outlook 2007 able to configurate the Plugin in the Options menu.
      In the menu Options i had a Register for Powerarchiver

      But in Outlook 2016 I can’t find the configuration window for the Powerarchiver Plugin.
      So where can I find it so that I configurate it?

      Office 2016 is a Little bit different from the handling than Office 2007

      I mean the config windows which you can see here on the screenshots.
      https://www.powerarchiver.com/de/powerarchiver-for-outlook-plugin-paop/

      In Outlook 2007 I had this configuration Regsiter to config the powerarchiver plugin.
      But I can’t find such an config register/window under Outlook 2016.

      MfG
      MDuss

      spwolf 1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        @MDuss Hello,

        Here is updated installer that should fix this issue:
        https://powerarchiver.cachefly.net/2019/paop30009.exe

        Please check it out and let us know.

        Problem was that due to whatever changes in Office 2016 update, we were not able to properly detect the version used (x86 or x64) and installer installed x86 version even when Office x64.

        It seems to have affected Win7 x64 and Office 2016 x64 builds only.

        We have changed the installer to use different method of detection and now it should work fine.

        thank you!

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          @MDuss If you go to Outlook> Options> Add-in Options, click on PowerArchiver and then Add-In Options button to configure it.

          If you download and install 3.04 version of PAOP, then you will see Configuration right in PowerArchiver tab.

          thanks!

          1 Reply Last reply Reply Quote 0
          • M
            MDuss last edited by MDuss

            Hi spywolf.

            And here is my problem. I have installed the PAOP 3.04 and I have no entry at the Add-In.
            The Add-In was my first point which i checked after the installation.

            Here is a screenshot from the add-in Windows:
            https://www.bilder-upload.eu/bild-6a5e16-1545654220.jpg.html

            So you can see, there is no entry for powerarchiver.

            When I try the Version 2.40.03 I have the same. No entry in Outlook.

            MfG
            MDuss

            spwolf BigMike 2 Replies Last reply Reply Quote 0
            • spwolf
              spwolf conexware @MDuss last edited by

              @MDuss said in Power Archiver 20018 and Outlook 2016:

              Hi spywolf.

              And here is my problem. I have installed the PAOP 3.04 and I have no entry at the Add-In.
              The Add-In was my first point which i checked after the installation.

              Here is a screenshot from the add-in Windows:
              https://www.bilder-upload.eu/bild-6a5e16-1545654220.jpg.html

              So you can see, there is no entry for powerarchiver.

              When I try the Version 2.40.03 I have the same. No entry in Outlook.

              MfG
              MDuss

              did you restart outlook after installation?

              1 Reply Last reply Reply Quote 0
              • BigMike
                BigMike @MDuss last edited by

                @MDuss said in Power Archiver 20018 and Outlook 2016:

                https://www.bilder-upload.eu/bild-6a5e16-1545654220.jpg.html

                From this screenshot, you can see, that it’s Outlook x64, while there was only an x86 version of Outlook 2007. Maybe you need to reinstall PAOP, that the x64 plugin is installed correct?

                1 Reply Last reply Reply Quote 0
                • M
                  MDuss last edited by MDuss

                  HI.

                  I have reinstalled the PAOP Plug in and restart Outlook, even my computer.

                  Or should I try Office 2016 in 32-bit Version?

                  MfG
                  MDuss

                  1 Reply Last reply Reply Quote 0
                  • BigMike
                    BigMike last edited by

                    I’m not using Outlook (and therefore no PAOP), but the information on the homepage says, both x86 and x64 version are supported by PAOP, so this shouldn’t matter!?

                    1 Reply Last reply Reply Quote 0
                    • M
                      MDuss last edited by

                      Normaly I would say yes, but sometimes it does matter.

                      At first I used Office 2007 Enterprise 32-Bit and the powerarchiver plugin 2.40.03.
                      Now I use Office 2016 Professional Plus with the powerarchiver plugin 3.04.

                      I reinstalled both powerarchiver plugins more than one time. Both togehter and both seperatly. It have no effect in outlook 2016.
                      The plugin will not apear in the oulook 2016 add-ins so i can not configurate and use this plugin.

                      MfG
                      MDuss

                      1 Reply Last reply Reply Quote 0
                      • BigMike
                        BigMike last edited by

                        On my test machine AutoRuns doesn’t recognize PAOP as Office Plugin after installation.

                        In your Registry, you should have a key
                        HKEY_CLASSES_ROOT\PAOPLibrary.OlAddIn
                        at least, this is the name on my test machine.
                        Check if HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins has a subkey PAOPLibrary.OlAddIn
                        If I add this key, on my system, AutoRuns recognizes PAOP as Office plugin. Maybe this suffices for Outlook, too?

                        M 1 Reply Last reply Reply Quote 0
                        • M
                          MDuss last edited by

                          Hi BigMike.

                          Under the Key HKEY_CLASSES_ROOT
                          I have two entrances.

                          1. PAOPLibrary.OlAddIn
                            and there is the subfolder with the name Clsid
                          2. PAOPLibrary.OptionPage
                            and there is also a subfolder with the name Clsid

                          In the area HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins
                          I haven’t an entry with the name PAOPLibrary.OlAddIn

                          MfG
                          MDuss

                          1 Reply Last reply Reply Quote 0
                          • M
                            MDuss @BigMike last edited by

                            @BigMike said in Power Archiver 20018 and Outlook 2016:

                            On my test machine AutoRuns doesn’t recognize PAOP as Office Plugin after installation.

                            In your Registry, you should have a key
                            HKEY_CLASSES_ROOT\PAOPLibrary.OlAddIn
                            at least, this is the name on my test machine.
                            Check if HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins has a subkey PAOPLibrary.OlAddIn
                            If I add this key, on my system, AutoRuns recognizes PAOP as Office plugin. Maybe this suffices for Outlook, too?

                            Could you maybee extract the registry entry from the
                            HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins
                            for the power archiver plugin?
                            Maybee I can bring the plugin to work with this when I integragte this entries.

                            It seams that the setup can not create this entries in the windows registry. But I have no idea why there is this problem.

                            MfG
                            MDuss

                            spwolf 1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware @MDuss last edited by

                              @MDuss said in Power Archiver 20018 and Outlook 2016:

                              @BigMike said in Power Archiver 20018 and Outlook 2016:

                              On my test machine AutoRuns doesn’t recognize PAOP as Office Plugin after installation.

                              In your Registry, you should have a key
                              HKEY_CLASSES_ROOT\PAOPLibrary.OlAddIn
                              at least, this is the name on my test machine.
                              Check if HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins has a subkey PAOPLibrary.OlAddIn
                              If I add this key, on my system, AutoRuns recognizes PAOP as Office plugin. Maybe this suffices for Outlook, too?

                              Could you maybee extract the registry entry from the
                              HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins
                              for the power archiver plugin?
                              Maybee I can bring the plugin to work with this when I integragte this entries.

                              It seams that the setup can not create this entries in the windows registry. But I have no idea why there is this problem.

                              MfG
                              MDuss

                              Hello,

                              can you let us know what version of office it is exactly and what Windows, and we will test with it… But keep in mind that PAOP, both 2.x and 3.x have been in use with Office 2016 for a very long time, and we have been using it on our own 10+ computers also for very long time. It is a very strange issue, but maybe some update changes something.

                              Right now we all moved to latest 2019, but we have virtual machines with older windows and office of course.

                              thanks!

                              M 1 Reply Last reply Reply Quote 0
                              • M
                                MDuss @spwolf last edited by MDuss

                                @spwolf said in Power Archiver 20018 and Outlook 2016:

                                @MDuss said in Power Archiver 20018 and Outlook 2016:

                                @BigMike said in Power Archiver 20018 and Outlook 2016:

                                On my test machine AutoRuns doesn’t recognize PAOP as Office Plugin after installation.

                                In your Registry, you should have a key
                                HKEY_CLASSES_ROOT\PAOPLibrary.OlAddIn
                                at least, this is the name on my test machine.
                                Check if HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins has a subkey PAOPLibrary.OlAddIn
                                If I add this key, on my system, AutoRuns recognizes PAOP as Office plugin. Maybe this suffices for Outlook, too?

                                Could you maybee extract the registry entry from the
                                HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins
                                for the power archiver plugin?
                                Maybee I can bring the plugin to work with this when I integragte this entries.

                                It seams that the setup can not create this entries in the windows registry. But I have no idea why there is this problem.

                                MfG
                                MDuss

                                Hello,

                                can you let us know what version of office it is exactly and what Windows, and we will test with it… But keep in mind that PAOP, both 2.x and 3.x have been in use with Office 2016 for a very long time, and we have been using it on our own 10+ computers also for very long time. It is a very strange issue, but maybe some update changes something.

                                Right now we all moved to latest 2019, but we have virtual machines with older windows and office of course.

                                thanks!

                                Hi spywolf.

                                I use Windows 7 Ultimate 64-Bit edition.
                                At first I used Office 2007 Enterprise and the Outlok Plugin 2.40.02. The Outlook Plugin works fine with Outlook 2007.

                                Now I use Office 2016 Professional Plus 64-Bit and I wanted to use the Outlook Plugin 3.04 which I have installed.
                                But this Plugin and the Version 2.40.02 will not show up in Outlook 2016.

                                I have deinstalled and reinstalled the plugins more than once. Only the old, only the new and both together and nothing works.
                                At the moment I have installed only the Version 3.04.

                                I can not use Office 2019 because this version will not run under Windows 7.

                                MfG
                                MDuss

                                spwolf 1 Reply Last reply Reply Quote 1
                                • spwolf
                                  spwolf conexware @MDuss last edited by

                                  @MDuss said in Power Archiver 20018 and Outlook 2016:

                                  @spwolf said in Power Archiver 20018 and Outlook 2016:

                                  @MDuss said in Power Archiver 20018 and Outlook 2016:

                                  @BigMike said in Power Archiver 20018 and Outlook 2016:

                                  On my test machine AutoRuns doesn’t recognize PAOP as Office Plugin after installation.

                                  In your Registry, you should have a key
                                  HKEY_CLASSES_ROOT\PAOPLibrary.OlAddIn
                                  at least, this is the name on my test machine.
                                  Check if HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins has a subkey PAOPLibrary.OlAddIn
                                  If I add this key, on my system, AutoRuns recognizes PAOP as Office plugin. Maybe this suffices for Outlook, too?

                                  Could you maybee extract the registry entry from the
                                  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins
                                  for the power archiver plugin?
                                  Maybee I can bring the plugin to work with this when I integragte this entries.

                                  It seams that the setup can not create this entries in the windows registry. But I have no idea why there is this problem.

                                  MfG
                                  MDuss

                                  Hello,

                                  can you let us know what version of office it is exactly and what Windows, and we will test with it… But keep in mind that PAOP, both 2.x and 3.x have been in use with Office 2016 for a very long time, and we have been using it on our own 10+ computers also for very long time. It is a very strange issue, but maybe some update changes something.

                                  Right now we all moved to latest 2019, but we have virtual machines with older windows and office of course.

                                  thanks!

                                  Hi spywolf.

                                  I use Windows 7 Ultimate 64-Bit edition.
                                  At first I used Office 2007 Enterprise and the Outlok Plugin 2.40.02. The Outlook Plugin works fine with Outlook 2007.

                                  Now I use Office 2016 Professional Plus 64-Bit and I wanted to use the Outlook Plugin 3.04 which I have installed.
                                  But this Plugin and the Version 2.40.02 will not show up in Outlook 2016.

                                  I have deinstalled and reinstalled the plugins more than once. Only the old, only the new and both together and nothing works.
                                  At the moment I have installed only the Version 3.04.

                                  I can not use Office 2019 because this version will not run under Windows 7.

                                  MfG
                                  MDuss

                                  thank you, it should work under Windows 7 as well.

                                  I will create that test case and let you know what I find out. Thank you!

                                  1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware @MDuss last edited by

                                    @MDuss Hello, can you please try latest internal build and let us know how it works for you:
                                    https://powerarchiver.cachefly.net/2019/paop30008.exe

                                    thank you!

                                    1 Reply Last reply Reply Quote 0
                                    • M
                                      MDuss last edited by

                                      @spwolf said in Power Archiver 20018 and Outlook 2016:

                                      @MDuss Hello, can you please try latest internal build and let us know how it works for you:
                                      https://powerarchiver.cachefly.net/2019/paop30008.exe

                                      thank you!

                                      Hi spywolf.

                                      I installed the new Version but it will not show up in the Outlook Add-Ins.

                                      I deinstalled the version 3.00.04 and installed the Version 3.00.08

                                      Here is a screenshot from the Add-Ins Section from Outlook 2016 options and the installed plugin 3.00.08:
                                      https://www.bilder-upload.eu/bild-33e9c2-1547452707.jpg.html

                                      In the Add-In options I have one deaktivated Add-In which you can not see on the screenshot.
                                      The Add-in is called “Windows Search Email Indexer”. This one is deaktivated.

                                      The Outlook Plugin seems to be installed because the Files are in the folder
                                      C:\Program Files\PowerArchiver\PLUGINS\Office

                                      Here is a screen from the installed Plugin Files:
                                      https://www.bilder-upload.eu/bild-ecffe7-1547452942.jpg.html

                                      From the post from BigMike it seems that only the registry entries are missing in my windows.
                                      Would it be possible that you can send me the neccessary registry entries for the plugin as an export file .reg so that I can import than. Maybee it would work on this way.

                                      I have no idea why the setup will not create the registry entries when this is the error reason.

                                      MfG
                                      MDuss

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                                      • spwolf
                                        spwolf conexware last edited by

                                        @MDuss Hello,

                                        Here is updated installer that should fix this issue:
                                        https://powerarchiver.cachefly.net/2019/paop30009.exe

                                        Please check it out and let us know.

                                        Problem was that due to whatever changes in Office 2016 update, we were not able to properly detect the version used (x86 or x64) and installer installed x86 version even when Office x64.

                                        It seems to have affected Win7 x64 and Office 2016 x64 builds only.

                                        We have changed the installer to use different method of detection and now it should work fine.

                                        thank you!

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                                        • M
                                          MDuss last edited by MDuss

                                          Hi Spywolf.

                                          The New Version works for me not complete correct.
                                          I can see the Plugin now in Oulook, but when I wanted to configurate it I have the same problme which i had with Version 3.00.04 and Outlook 2007, which I already described in this topic.

                                          https://forums.powerarchiver.com/topic/5814/powerarchiver-outlook-plug-in-don-t-works-correctly

                                          When i used the Button "Add-In Options I get a fullscreen from the Power Archiver Plugin and I can make changes, but I can not close the Windows or so because the button for closing the window didn’t work. And the Checkboxes seems to be at the wrong places. Becaus when I wanted to check a box I need to click nearly 1 cm right of the checkbox to aktivate it.

                                          And as I sayed, I can not close the screen anymore, so I need to close Outlok over the Task manager because I have no other chioce. Sometime I can use ALT + Space to bring up the Windows control to close the window.

                                          Here is a Screenshot from my problem:
                                          https://www.bilder-upload.eu/bild-5b3954-1547713173.jpg.html

                                          I can change the checkboxes when I click 1 cm right from the checkbox. And the pull-down menu are not usable for me because when I click on the small triangle the selctable options didn’t show up.

                                          So this plugin Version I can not use completely because the pull-down didn’t work and when I make changes at the checkboxes they will work, wenn I can use alt + space so that I can bring up the close options from the window.

                                          The configuration Window show Plugin Version 3.00.02 but I have installed Version 3.00.09

                                          MfG
                                          MDuss

                                          [Edit:] I have here found here a seconod error.
                                          When I try to open the Add-In Option from an Add-In which didn’t have configurable options, then I normaly get an message about this case.
                                          When I have installed the Power Archiver Plugin and I wanted to open the Add-In Option like above, than I didn’t get the message about not configurable options instead the window for the Power Archiver Plugin konfiguration opens although I didn’t want to open this because I had selected an other Add-In.

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                                          • M
                                            MDuss last edited by MDuss

                                            Hi.

                                            Sometimes I seems to be blind.
                                            After I installed the plugin I have a new entry in the menu bar for powerarchiver.
                                            When I go there I have a new button for the configuration.
                                            When I use this button I have the normal configuration window which works normaly.
                                            But when I go over the Outlook options and then go to the Add-Ins I have the problem I described in my last post with the not working window from the plugin configuration.

                                            MfG
                                            MDuss

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                                            • spwolf
                                              spwolf conexware @MDuss last edited by

                                              @MDuss said in Power Archiver 20018 and Outlook 2016:

                                              Hi.

                                              Sometimes I seems to be blind.
                                              After I installed the plugin I have a new entry in the menu bar for powerarchiver.
                                              When I go there I have a new button for the configuration.
                                              When I use this button I have the normal configuration window which works normaly.
                                              But when I go over the Outlook options and then go to the Add-Ins I have the problem I described in my last post with the not working window from the plugin configuration.

                                              MfG
                                              MDuss

                                              thanks for letting us know… finally I was able to reproduce your issue as well. Thanks again!

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                                              • M
                                                MDuss last edited by

                                                Hi Spywolf.

                                                When you are in the add-ins menu from the option and you want to open the configuration from an other addin like for example “Microsoft-Exchange-Add-In” do you get then the windows which tells you that this add-in have no configuration settings or do you get the window from powerarchiver although you have selected for example the “Microsoft-Exchange-Add-In” Add-in?

                                                MfG
                                                MDuss

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                                                • spwolf
                                                  spwolf conexware @MDuss last edited by

                                                  @MDuss said in Power Archiver 20018 and Outlook 2016:

                                                  Hi Spywolf.

                                                  When you are in the add-ins menu from the option and you want to open the configuration from an other addin like for example “Microsoft-Exchange-Add-In” do you get then the windows which tells you that this add-in have no configuration settings or do you get the window from powerarchiver although you have selected for example the “Microsoft-Exchange-Add-In” Add-in?

                                                  MfG
                                                  MDuss

                                                  In the future update, we will remove separate add-in menu in options, so you will be able to configure it via toolbar only, as Microsoft wants. That way there is no confusion.

                                                  Let us know if you notice anything else, thank you!

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