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    • Cannot convert archive to .zip, always creates .zipx

      C

      Converting an archive to .zip (using both the “Deflate (.zip, compatible)” and “Store” compression methods) always creates a .zipx file instead.

      pa-convert-zip-1.jpg
      pa-convert-zip-2.jpg

      Using the “Store” method sometimes creates a .zip file; I have seen it happen just now, but I cannot reproduce it.

      Tech Support
    • Self-extracting archive creation too messy!

      A

      Good morning,
      I have been using all compression programs for over 20 years, I have always found Winrar very easy to use when I create a self-extracting archive, even 7-zip is simple, “right click” and “create self-extracting archive”, because on powerarchiver it must be like this confused ?
      It doesn’t just create the archive, it opens a page where I have to select the file again, what kind of archive, which folder to create it, etc … you should learn from your competitors how to make life easier!

      Tech Support
    • PA archiving issue with large files and shows incorrect original content's size for all types of archives.

      G

      Hi,

      So refer this screenshot:

      image_2020-12-30_115129.png

      The properties panel that you see, is what I tried to compress, using PA, with following settigs:
      Extreme Strong optimize
      https://forums.powerarchiver.com/assets/uploads/files/1609079025475-image_2020-12-27_195344.png

      The process was stuck at 0% with no progress for over 8 Hours:

      PA.png

      Then the usual, clicking will make it go not responding.

      So, I could not get the files compressed using PA.

      I tried 7zip, and it worked, so that’s 1 issue.

      PA shows incorrect original(before compression) size of total contents.

      Refer the first screenshot.
      folder’s size is shown correctly in 7ZIP
      but not in powerarc.

      this happens with every archive, whether they are compressed in PA or not, whether it has only 1 file, or multiple files inside multiple directory.

      Neither does the archive property panel shows original content’s size.

      Tech Support
    • PA Not responding issue and Pause issue

      G

      Hi,

      So my rig is as below:
      CPU: Intel® Core™ i7-4720HQ CPU @ 2.60GHz (Turbo 3.7GHz)
      RAM: 16 Gigs DDR3
      Samsung SSD 860 EVO
      Windows 10 pro for workstations x64, freshly installed on 22nd Dec 2020, and updated.
      PA freshly downloaded on same day, so it’s 2021 x.x.62 version

      PA Stuck.png

      Issue and reproduction:
      If you start a compression, and if it’s mid way anywhere or even started, and you try to cancel it, the window will get stuck there, another click or key press will make the window not responding, then, and more will make windows to collect logs for crash, and the process will be terminated by windows

      On the other hand.

      If the process is mid way, and if you try to pause it, the compression, CPU utilization, RAM usage will stay/increase as if the compression if still going on, the whole process will take it’s course, instead of doing what we clicked on.

      So, both pause and cancel buttons are useless.

      Tech Support
    • powerarchiver starter 2021 high cpu usage

      N

      I recently installed PA 2021. But the PowerArchiver Starter, for my backups, keeps running at high CPU usage, I have to keep killing it, its running about 46% constantly.

      I have Windows 10 Pro, 20H2, build 19042.662

      Any ideas would be helpful.

      Thanks

      Tech Support
    • PowerArchiver Queue made worse

      G

      Just installed 2021 v20.00.63

      Now, when I add to queue, with or without using always use queue.

      The powerarc starter opens up in notification bar.

      and that’s it, no matter how many files I add to queue, no compression will start.

      I also cannot double click or right click the icon.

      If i end task for this, and disable queuing, compression works fine, just that I have to manually start individual tasks.

      it’s quite ironic that you guys took whole year to fix one issue, in this versions, which completely broke the queuing feature.

      Did you guys test it before releasing?

      Tech Support
    • PA does Negative compression, but 7zip does positive compression for same set of files

      G

      Hi,

      You can obtain the original file from here:

      https://pcsupport.lenovo.com/in/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y50-70-notebook-lenovo/80ej/59428436/cb32343883/downloads/driver-list/component?name=Power%20Management

      For Lenovo Y50-70 win 7 x64 bit, power management, get lenovo energy management

      Run the exe it will extract the installable drivers to C:\drivers

      I tried to compress the whole folder using PA using following parameters:
      Extreme, strong optimize.
      image_2020-12-27_195344.png

      This resulted in negative compression.

      However same file is compressed by 7zip alpha, with positive compression:

      PA Negative compression.png

      I understand that there are different algorithms, parameters used, and totally different software with unique sets of logics programmed, but see if compression algo can be optimized for such files.

      Tech Support
    • BUG: Dragging and dropping not working, hangs

      AluminumHaste

      Over the last few months, I’ve been trying to track down the cause of a hanging bug in PA.
      I have found a reliable test case (on my computer at least).

      I am trying to extract the folders/files from: https://github.com/codereader/DarkRadiant/releases/download/2.9.0/windeps.7z

      By selecting both folders, then dragging over to a Windows Explorer window on another HDD.
      I’m not sure what causes this but this just doesn’t do anything, progress bar appears, but nothing happens.
      PA shows about 5% CPU utilization and I’ve left this going all night and it never does anything.
      It doesn’t always happen, but this morning this is reliably failing for me.
      The folder I’m dragging to is under Git source control, but this also happens when dragging into other folders also, but not always, sometimes it works.

      If I do a regular extraction and use the dialog box to select the location to extract to, that always works.

      Windows 10 64bit Pro 20H2 (19042.630)
      Ryzen 3900X
      Anti Virus is built in Windows Security only.

      I captured a dump of the running process if that helps: https://drive.google.com/file/d/1WLzHG_fOAMtzGMMFLHlIElnQXhsoPyYd/view?usp=sharing

      Tech Support
    • UI Issue moving between different monitors

      G

      I have just installed 2021, but seems to have similar issues to 2019. If you move the app between differen monitors (with different resolutions) the app does not automatically adjust accordingly, so on one monitor I have the app is too big for the screen, whereas on another monitor it only takes up a small fraction of the screen.
      This was worse with 2019, where the fonts were totally screwed up, making the app unusable. This seems better in 2021, but still not working properly.

      Tech Support
    • PA 20.00.63 update still install 20.00.62

      2

      Hi.

      I have noticed after updating PowerArchiver through PatchBeam to 20.00.63, after the installer finished and I recheck for updates, it still tells me that I have version 20.00.62 installed and prompts to download 20.00.63 again.

      This also happens when I install from the offline setup file powarc200063.exe ( https://powerarchiverdl.cachefly.net/2021/powarc200063.exe ). It still installs version 20.00.62 and the process goes over and over again.

      Also, in PowerArchiver About screen I see version 20.00.62 but in Programs and Features in Windows 10, version 20.00.63 is displayed as being installed.

      Can someone check and see if they experience similar behavior?

      Thank you!

      Tech Support
    • Bug with opening an archive while a file is being extracted from an already opened archive

      A

      When I double click on a file within an archive the file gets temporarily extracted to being opened with the external program. When I now go back to the windows explorer and want to open another archive while the file from the first archive is still being extraceted, a new window of power archiver opens and immediatly closes. It opens and closes the new window repeatedly until the extraction of the file from the first archive is completed.

      I use the option that power archiver opens a new tab when another archive is opened.

      This happend with version 20.00.60. I wanted to update it to 20.00.63 as shown in the update window but it just updates to 20.00.62. It still shows that 20.00.63 is available but never seem to update to that version. The bug still exists though.

      Tech Support
    • PA very slow to launch (double click) html file from archive

      S

      I have some large zip files (~ 40 MB) with a lot of html files. When I double click on one of them in the archive, it takes a long time (eg 20 sec) for the file to be extracted and opened in the browser.

      I am using version 19.00.59.

      I discovered that the root cause of the problem is that all the files in the archive are extracted to the temporary dir before the selected file is launched.

      It does not appear to happen with other file types (such as pdf) nor when dragging a html file into the browser.

      I think I recall this issue being raised by someone else, but could not find it.

      Tech Support
    • Windows Explorer extension doesnt compress to .zip

      C

      On PowerArchiver 2021 (20.00.60) and windows 10, Both options in the windows explorer shell extension, “Compress to …zip” and “Compress to …zipx” create a .zipx file. ¿Its this intended?

      Tech Support
    • slow ring update?

      MrAngelus

      My slow ring still reads as 19.00.59… will it ever offer an update to 2021 or is that something I must do manually?

      Tech Support
    • PA 2021 associate formats popup Minor bug

      F

      Hello there,

      I was installing-uninstalling and reinstalling PA 2021 due to another bug when I noticed a minor popup “bug” if it is considered a bug, regarding application association with recommended formats.

      During PA installation you get to choose those options
      Installation 1.png

      I have ticked Associate PA with recommended formats

      Installation completes and when you open PA the defult theme is Windows Ribbon.
      When I changed it to Classic Theme, PA restarts for changes to take effect and then I get the below popup (Sorry I have a greek system)
      It asks: Do you want PA to associate with recommended formats now?
      Options: Associate for all users and Never show again.
      Popup 2.png

      I could swear that once I was changing themes and icons all the time to see which one I prefered and also toggling PA.exe to run as admin and windows compatibility mode and got this popup twice or tripple times.
      Well this one does not bother me at all, I just posted it for the records if needed!

      Tech Support
    • Inconsistency with disabled tabs and multiple instances of PA allowed

      A

      If I the Configuration > View > Standard > Disable Tabs option is checked, when double clicking inside archives on files supported by the internal viewer (PDF, JPEG etc.) they are opened in associated application rather than on a new tab in PA internal viewer, which is expected behavior.
      Next, if the Configuration > Miscellaneous > General > Reuse PA Windows is unchecked, when double clicking on archives associated with PA in Explorer they are opened in new PA instance when there is another one already running, which is expected behavior.
      But when Configuration > View > Standard > Disable Tabs option is checked AND Configuration > Miscellaneous > General > Reuse PA Windows is unchecked, when double clicking inside archives on archive files they are opened in the same instance of PA with no way to get back to the parent archive. I would expect, that when the user doesn’t want to use tabs AND want to use multiple PA instances, that in such case double clicking on archive located inside another archive, the second one would open in a new PA window.

      Tech Support
    • Typo in help output of command line tools

      T

      I’ve made the sections of the output bold to indicate where the typo is.

      Version 7 output
      Commands:

      a : add files to archive (default)
      u : update files to archive
      h : freshen files in archive
      m : move files to archive (files only)
      d : delete files from archive

      r : recurse subfolders
      p|P : store relative Pathnames|store full Pathnames
      PP : store full Pathnames including drive
      c[0,1,2,10,11,13,15,17,19,l,p,w,b,d,z] : set compression level
      (0 - store; 1 - normal ; 2 - maximal)
      (10 - store, 11 - super fast, 13 - fast, 15 - normal, 17 - max, 19 - ultra
      (l - use LZMA, p - use PPMd, w - use WavPack, b - use BZIP2, d - use Deflate
      (z - use optimized compression method based on file exstension)
      g : create Solid archive (7Z format only)

      Version 9 output…
      Commands:

      a : add files to archive (default)
      u : update files to archive
      h : freshen files in archive
      m : move files to archive (files only)
      d : delete files from archive

      r : recurse subfolders
      P : store full Pathnames
      PP : store full Pathnames including drive
      p : store relative Pathnames
      c[0,1,2,10,11,12,13,14,15,16,17,18,19,u,l,p,w,b,d,z] : set compression level
      (0 - store; 1 - normal ; 2 - maximal)
      (10 - store, 11 - super fast, 13 - fast, 15 - normal, 17 - max, 19 - ultra
      (l - use LZMA, p - use PPMd, w - use WavPack, b - use BZIP2, d - use Deflate
      (o - use LZMA2
      (u - use pLZMA4, f - use ZSTD, k - use PPMd_sh, e - use Deflate64
      (z - use optimized strong compression method based on file exstension)
      (x - use optimized fast compression method based on file exstension)
      (m<filters|methods> - use custom set of filters and methods for .PA archive
      y[r|b|d|x|p|d] - filters reflate, bcj2, x64flt, rep, delta
      ypc<size> - custom rep c size
      ypm<size> - custom rep mem size
      yrx<size> - custom reflate zlib level (1-9)
      yt{x} - number of threads
      ya - debug mode
      mt : set multithreading on
      g : create Solid archive (7Z format only)

      Tech Support
    • Error updating from .58 to .60 via patchbeam

      skypx

      error.jpg

      Tech Support
    • Bug when extracting 7ZIP archives

      T

      I’ve found a bug when extracting files from a 7ZIP file, specifically when you tell PowerArchiver to extract only some files and folders from it. This is where the bug exists. You can tell PowerArchiver to extract only certain files but then it proceeds to extract the whole file and not just what you wanted.

      Tech Support
    • Drive Image creation

      T

      Sorry if I’m asking this in the wrong place.
      Can Powerarchiver create images of entire drives (e.g. C: system drive) to create drive image backups?
      Thanks,
      Tim

      Tech Support

    SOLVED [BUG] UAC support broken in PowerArchiver 2018

    Tech Support
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    • BigMike
      BigMike last edited by BigMike

      Hi,
      I’ve some problems with UAC in PowerArchiver 2018:

      • I’ve already reported problems for PA2017 and you fixed some problems.
      • I’ve noticed again problems with UAC: The problematic archive is a 7zip. Opening it with PA2018 and directly clicking on extract, triggers an UAC prompt as expected. Selecting single files and trying to extract them to the same place (a subfolder of C:\Program Files) fails with an error (there are already older versions of the files in the same place to be overwritten).
      • I’ve done further tests with other formats, via shell extension (Extract to…):
        My test archives contain 1 file: test.txt
        If the file does not already exist:
        UAC prompt: 7z, pa, tar, lha
        Access error: zip, rar, cab, bh
        If the file already exists in the destination folder, no UAC prompt is triggered in any case. I confirm overwriting the files and it fails with an access error.
        I’ve used PA 18.00.46 x64 on Windows 10 1709.
      • The x86 Shell extension behaves differently:
        All but the rar archive triggers an UAC prompt if the file doesn’t exist in the destination folder; if I deny the UAC prompt, the shell extension crashes in most cases.

      Are you going to fix this in PA2018 soon or should I revert to PA2016, again?

      1 Reply Last reply Reply Quote 1
      • spwolf
        spwolf conexware @BigMike last edited by

        @BigMike said in [BUG] UAC support broken in PowerArchiver 2018:

        By the way, silently failing if the UAC prompt is denied, is a real problem, as it’s possible to configure UAC settings to deny an UAC request automatically:
        GPO setting: User Account Control: Behavior of the elevation prompt for standard users
        If you set it to “No Prompt”, UAC requests will be automatically blocked. And with the actual behavior a user would get no feedback, that the operation failed!

        Please check with .04:
        http://dl.powerarchiver.com/2018/powarc180104.exe

        There should be an error, but lets make sure it does not appear at wrong time.

        As to the changes, it does nothing to actual extraction code/engine, it checks if it can write file, and if not, it starts compression/extraction from another/elevated version of powerarc.exe… where before it elevated specific existing thread, which did not work reliably with engines that use multiple threads.

        Thanks!

        1 Reply Last reply Reply Quote 0
        • M
          Mili conexware last edited by

          thanks for the details on this one @BigMike
          confirmed it and logged it in

          1 Reply Last reply Reply Quote 0
          • BigMike
            BigMike last edited by

            Can you estimate when the UAC problems will be fixed?
            I like the new features of PA2018 very much, but I’m using the shell extension pretty often, so this is very disturbing.

            spwolf 1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware @BigMike last edited by spwolf

              @bigmike said in [BUG] UAC support broken in PowerArchiver 2018:

              Can you estimate when the UAC problems will be fixed?
              I like the new features of PA2018 very much, but I’m using the shell extension pretty often, so this is very disturbing.

              I will raise this again at next build discussions… for upcoming week we have PACL, PAOP builds first and then we will look at PA again. Thanks!

              BigMike 1 Reply Last reply Reply Quote 0
              • BigMike
                BigMike last edited by BigMike

                Thank you :-)

                1 Reply Last reply Reply Quote 1
                • BigMike
                  BigMike @spwolf last edited by

                  @spwolf Any news here?

                  1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware last edited by

                    @BigMike said in [BUG] UAC support broken in PowerArchiver 2018:

                    @spwolf Any news here?

                    not yet… we have new building coming soon, let see if we can squeeze it in. For 2019 we will likely rewrite shell from scratch, we will see. Thanks for keeping track of it!

                    1 Reply Last reply Reply Quote 0
                    • BigMike
                      BigMike last edited by BigMike

                      Keeping track of it is easy - I’m regularly reminded of it, when I forget about the bug and try to use the shell extension for a protected folder. :crying_face:
                      But thank you for the information.

                      1 Reply Last reply Reply Quote 0
                      • BigMike
                        BigMike last edited by

                        Sorry, but in favor of a working context menu, I’m switching back to PowerArchiver 2016, giving up the full x64 version, explorer mode and PA format.

                        spwolf 1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware @BigMike last edited by

                          @BigMike said in [BUG] UAC support broken in PowerArchiver 2018:

                          Sorry, but in favor of a working context menu, I’m switching back to PowerArchiver 2016, giving up the full x64 version, explorer mode and PA format.

                          actually we are just working on it… lets see what we can do, problem/difference is that in 2017 we have been using more threads for faster speed and that messes up UAC elevation in some cases.

                          1 Reply Last reply Reply Quote 0
                          • BigMike
                            BigMike last edited by

                            I’ll happily test the new version and get all the other features back.

                            spwolf 1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware @BigMike last edited by

                              @BigMike said in [BUG] UAC support broken in PowerArchiver 2018:

                              I’ll happily test the new version and get all the other features back.

                              as long as we can improve it… I will let you know, @ivan already spent few days on it alone. Thanks!

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by spwolf

                                @BigMike Check out his release:
                                http://dl.powerarchiver.com/2018/powarc180103.exe

                                It elevates complete PowerArchiver instead of the thread, since 7z/PA formats use multiple threads. This might create some issues so test it out both in main and shell please!

                                thanks!

                                1 Reply Last reply Reply Quote 0
                                • BigMike
                                  BigMike last edited by

                                  First: Thank you for your efforts :-)
                                  UAC handling seems to work fine, but I encountered some problems, while I prepared my test:

                                  32bit: Shell extension:

                                  • Adding two files to a new zip archive; user has no write access to the destination folder; UAC dialog was shown and confirmed; but the rights were not sufficient afterwards (Windows 10 Controlled Folder access blocked it): Instead of giving an error, PowerArchiver launched one process after another to create the archive; Not tested in x64 as my test Windows is to old (No Controlled Folder access)

                                  32bit: Application:

                                  • Convert archive PA -> Other: TAR; Exception TList<System.Classes.TComponent> in module POWERARC.EXE at 000B94E4; This works in x64

                                  64bit: Application:

                                  • Convert archive PA -> Other: RAR; Conversion is done, but a message is displayed, that some archives couldn’t be converted (RAR executable 5.50 x64); Not tested on x86 since no RAR executable there…

                                  Test scenario:
                                  Test archives containing two files, try to extract to a folder, which is read only for users, administrators have full access. Passed means: UAC prompt confirmed --> asked to overwrite files --> no error displayed
                                  Actually, there seems to be no error if I deny UAC prompt

                                  Shell Extension x64 Passed: 7z bh cab lzh pa rar tar.gz zip zpaq
                                  Application x64 Passed: 7z bh cab lzh pa rar tar.gz zip zpaq
                                  Shell Extension x86 Passed: 7z bh cab lzh pa rar tar.gz zip zpaq
                                  Application x86 Passed: 7z bh cab lzh pa rar tar.gz zip zpaq

                                  Failed: None

                                  Is this version reasonable stable to be used on a production machine? Actually, from your description, it seems you changed a lot in the extraction processes.

                                  1 Reply Last reply Reply Quote 1
                                  • BigMike
                                    BigMike last edited by

                                    By the way, silently failing if the UAC prompt is denied, is a real problem, as it’s possible to configure UAC settings to deny an UAC request automatically:
                                    GPO setting: User Account Control: Behavior of the elevation prompt for standard users
                                    If you set it to “No Prompt”, UAC requests will be automatically blocked. And with the actual behavior a user would get no feedback, that the operation failed!

                                    spwolf 1 Reply Last reply Reply Quote 1
                                    • spwolf
                                      spwolf conexware @BigMike last edited by

                                      @BigMike said in [BUG] UAC support broken in PowerArchiver 2018:

                                      By the way, silently failing if the UAC prompt is denied, is a real problem, as it’s possible to configure UAC settings to deny an UAC request automatically:
                                      GPO setting: User Account Control: Behavior of the elevation prompt for standard users
                                      If you set it to “No Prompt”, UAC requests will be automatically blocked. And with the actual behavior a user would get no feedback, that the operation failed!

                                      Please check with .04:
                                      http://dl.powerarchiver.com/2018/powarc180104.exe

                                      There should be an error, but lets make sure it does not appear at wrong time.

                                      As to the changes, it does nothing to actual extraction code/engine, it checks if it can write file, and if not, it starts compression/extraction from another/elevated version of powerarc.exe… where before it elevated specific existing thread, which did not work reliably with engines that use multiple threads.

                                      Thanks!

                                      1 Reply Last reply Reply Quote 0
                                      • BigMike
                                        BigMike last edited by

                                        Now I get error messages as expected.

                                        spwolf 1 Reply Last reply Reply Quote 1
                                        • spwolf
                                          spwolf conexware @BigMike last edited by

                                          @BigMike said in [BUG] UAC support broken in PowerArchiver 2018:

                                          Now I get error messages as expected.

                                          thanks for your help Michael!

                                          1 Reply Last reply Reply Quote 0
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