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    • Right-click encrypt not working

      L

      Powerarchiver 2022
      Right-click and select Encrypt on a folder does not work.
      Although it says it encrypts, there is no encrypted file in the destination folder.

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • Latest version and online update

      P

      The online update feature within the program suggests there is a later version than the ‘.17’ available on the web site. But clicking either download or update just reinstalls version .17.

      Either there isn’t an update OR
      the “download” and 'update" links should be repaired.

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • PowerArchiver Purchase

      C

      Hi,

      When you click on the Buy Now link, you come across four tabs - Home or Work, Enterprise Unlimited, Educational Discount, & Gift Discount.

      What is the difference between a licence purchased via Gift Discount and a Home/Work licence?

      Also, how can I renew the PowerArchiver Select plan a year after the purchase? Will it remind me automatically?

      Best,

      Tech Support
    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Slow multipart RAR extraction

      A

      I’m experiencing very slow extraction speed of multipart RAR files. For the first part the extraction is super fast but when PA reaches the part2.rar the extraction from there on gets super slow. PA needed for a 6,3 GB multipart archive 30 minutes to extract. I tested then with another program and it just took 70 seconds. I had this slow extraction speed with PA for quite a long time and I always thought that is maybe because of a high compression rate that the extraction would take longer. But it seems that only PA gets that slow.

      I have lots of multipart archives that are 10+ GB and with PA it would be really time consuming. Is there any solution to this?

      Tech Support
    • Action Move - Not Working in Tools - Batch Archive

      G

      Hi. The “Move” Action seems to be Not Working when used in the Tool – Batch Archive.

      Using the Options – Configuration – Compression Profiles ---- I created a Profile with the Action of Move. Also set were Zip, and Method Deflate.

      When I use the Tool - Batch Archive – It appears to me that the Action Move does not Move the compressed files (basically add to zip, and delete the added file from original location on the same disk). Zip file(s) are created and look ok.

      Typically I on the Batch Archive process – I have selected options to use a Profile with the Move Action.

      File’s Current Folder Group files from same folder into same archive Add subfolders to separate archives

      My PowerArchiver version is 21.00.17 .

      Can you reproduce ? – Or do you need additional details or information?

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support

    Fast Ring: PowerArchiver 2017 17.01.04

    Tech Support
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    • spwolf
      spwolf conexware last edited by spwolf

      Release Notes - PowerArchiver - Version 17.01.04

      ** Improvement
      * [PA-1096] - sorting by extension enable
      * [PA-1100] - Remove password policy requirements when creating a PGP archive
      * [PA-1132] - add .mzz to the same steps as MSI
      * [PA-1133] - add rll files to exe steps
      * [PA-1138] - Only one password input field when creating a PGP archive and decrypting a PGP archive
      * [PA-1160] - do not show update prompt if uses drag and drops files to archive
      * [PA-1173] - add pa format under All Archives drop down in Add Window
      * [PA-1174] - add new 1t solid switch for max, ultra and extreme modes
      * [PA-1176] - small changes for English translation
      * [PA-1177] - improve exe/dll compression with plzma:a0 setting for c_adr output
      * [PA-1180] - add 1p4 extension to exe/dll step

      ** Task
      * [PA-1120] - remove POWERARC-PACKMP3.EXE from installer (not used)
      * [PA-1127] - update Simplified Chinese translation (zh-CN)
      * [PA-1137] - change default update ring to slow ring (first installs, reset to default).
      * [PA-1169] - implement latest advanced codec pack engine
      * [PA-1175] - remove extra japanese shell translation

      ** Bug
      * [PA-742] - PAES Standalone: Open PGP Keys tool does not refresh when clicking back arrow
      * [PA-1098] - deleting PGP keys in PGP manager
      * [PA-1116] - Backup: Cloud account not showing in final screen
      * [PA-1123] - changing highlight archives color, config window loses focus, shows always white in config even if selected color works properly.
      * [PA-1128] - enterprise: disabled features still show under new> button
      * [PA-1136] - Small spelling fix in incorrect registration codes dialog
      * [PA-1156] - change configure clouds shortcut to o
      * [PA-1163] - zip crc error on 32bit OS
      * [PA-1168] - mp3 files not showing correct memory usage calculation
      * [PA-1170] - try to start backup, av shows.
      * [PA-1179] - Favorite Folders, Converter dialog is empty
      * [PA-1181] - AV error when extracting PA format via shell in Windows XP

      Added 04/10/2017
      * [PA-1189] - burner translation not showing properly
      * [PA-1190] - onedrive login issues as of 2/10/17

      PA 2017 17.01.04 download:
      http://dl.powerarchiver.com/2017/powarc170104.exe

      Please check it out and let us know if everything you use works correctly. Build is now live on patchbeam.

      Thanks! @Alpha-Testers

      1 Reply Last reply Reply Quote 2
      • Brian Gregory
        Brian Gregory Alpha Testers last edited by Brian Gregory

        Near the end of manually installing this over 17.00.92, it said it would restart the programs it has stopped to allow the upgrade. However, it did not seem to restart PASTARTER. The same happened on both my PCs. They run 64 bit Windows 7. I have PA’s Queue disabled.

        spwolf 1 Reply Last reply Reply Quote 1
        • spwolf
          spwolf conexware @Brian Gregory last edited by

          @brian-gregory if it is PA Queue is disabled, then it should not start anyway. Thanks!

          Brian Gregory 1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            @Alpha-Testers updated OP with list of issues fixed.

            1 Reply Last reply Reply Quote 0
            • Brian Gregory
              Brian Gregory Alpha Testers @spwolf last edited by

              @spwolf But the option to have PASTARTER present even when queue is disabled exists in PA and I use it that way.

              spwolf 1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware @Brian Gregory last edited by

                @brian-gregory said in Fast Ring: PowerArchiver 2017 17.01.04 (unreleased):

                @spwolf But the option to have PASTARTER present even when queue is disabled exists in PA and I use it that way.

                seems like Inno setup issue… we will check it out for 2018. Keep in mind that usually we use patchbeam these days so it wont do that.

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  @Alpha-Testers portable and business versions now live on download site. Fast ring on Patchbeam for today, moving to Slow ring tomorrow.

                  1 Reply Last reply Reply Quote 2
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