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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support

    SOLVED encryption didn't work correctly

    Tech Support
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    • M
      MDuss last edited by

      HI.

      I have here a little problem.
      Actually I have encrypted a small file, 30MB, to an encrypted 7zip Archiv. This works very well.
      But now I wanted to encrypt a big file which is 1.3GB large.
      I use the same options like before for the small file. But I now get a 1KB file. When I try to open it I get only an error massege that powerarchiver 2017 can not open this file. The file seems not to be an valid Archiv.

      But as I said, I use the same Options to create an encrypted file from the big file as I use for the small file.

      With powerarchiver 2016 i haven’t this Problems. When I use an big file like the one from above, all works well.

      So what can i do to make an valid encrypted Archiv with the big file?
      Or I maybe go back to powerarchiver 2016?

      Thanks for your help.
      Michael Duss

      spwolf 2 Replies Last reply Reply Quote 0
      • spwolf
        spwolf conexware @MDuss last edited by

        @mduss This should be fixed in new release:
        https://forums.powerarchiver.com/topic/5848/fast-ring-powerarchiver-2017-17-01-04/7

        Can you let us know if it works fine? In PAES, it will prioritize speed over compression here.

        thank you!

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware @MDuss last edited by spwolf

          @mduss hello, are you using latest PA version? (.92) and what are your OS and your cpu/memory? What are 7z settings?

          Also try using PA format instead of 7z, and let us know if that works. Thanks!

          1 Reply Last reply Reply Quote 0
          • M
            MDuss last edited by MDuss

            Hi spwolf

            Today I have installed the new Version from PowerArchiver: 17.00.92.
            This Version have the same Problem.
            I use Windows 7 Ultimate 64-Bit and 32GB RAM with an Intel core i7 5930

            When I wanted to encrypt an Archiv I used the following way:
            I use the kontextmenue in the file Explorer and use encrypt.

            Here I use the following Options:

            target Format: 7-zip

            compression:
            Format: 7-zip
            method: LZMA2
            packing: Ultra
            generate solid Archive: yes

            encryption method: AES - 256 Bit

            This are the Options I use.

            With small files like 50MB there is no Problem.
            But when I wanted to encrypt a large file like an 800MB or several files which have togehter a large file size or so than I will get only a small 1KB file.

            But after some test I think I have found the Problem Kombination:
            When I use the Methode LZMA2 AND one of the following Options for packing: Ultra, Maximum or normal, than I get this error.
            When I use fast or None, than I haven’t this problem.

            So I think there is an error in the packing method Ultra, Maximum and normal with the LZMA2 method

            But my Problem is, that I can not use the new PA format because I load this encrypted file to an webhoster so other Users from my Forum can download them. This archives are Game Mods.

            And not everyone from my Forum use powerarchiver.
            So I use a file format which can open from other archive programs too like 7zip.
            So my favorite target Format is 7-zip. And I use LZMA2 and Ultra because the higher compression rate.

            With powerarchiver 2016 I didn’t have this Problems. With 2016 everything works fine with the same Options I described above.

            So I will use 7-zip, LZMA2 and fast Options at the moment.

            Thanks.
            Michael Duss

            spwolf 1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware @MDuss last edited by

              @mduss lets try this - right click on files in explorer and pick compress with options… now try same combination, does it work? It actually should work, there was some fix implemented in main PA, maybe not in paes.exe.

              Also, for testing purposes, can you use pa/extreme for same file, just so we can see what is the size difference between PA and 7z?

              thanks!

              M 1 Reply Last reply Reply Quote 0
              • M
                MDuss @spwolf last edited by

                @spwolf said in encryption didn't work correctly:

                @mduss lets try this - right click on files in explorer and pick compress with options… now try same combination, does it work? It actually should work, there was some fix implemented in main PA, maybe not in paes.exe.

                Also, for testing purposes, can you use pa/extreme for same file, just so we can see what is the size difference between PA and 7z?

                thanks!

                Hi spwolf.

                The method with “compress with options” works very well. Here I have no problems.
                So the Problem seems to be the paes.exe.

                The differences between pa/extrem and 7-zip LZMA2/Ultra are very small.
                Depending on the used files the differences are 1 till 2 MB.
                Here the Files had a complete size from 323MB and they were multiple files with difference file Format like .exe, .pdf and so on. The pa file was 2 till 3 MB smaller.

                With an other file I had a difference from 8MB. This was an single .zip archiv with 810MB witch I have encrypted with the Explorer Kontext “compress to…”
                The filesize was 810MB. And here the pa file was 8MB smaller.

                So I think the paes.exe needs an fix.

                By the way.
                Do you have any Infos regarding this Problem?
                https://forums.powerarchiver.com/topic/5814/powerarchiver-outlook-plug-in-don-t-works-correctly/3

                Thanks very much.
                Michael Duss

                spwolf 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @MDuss last edited by

                  @mduss not yet for PAOP, we will update bug when fixed. Thanks for the rest of it, entered it for one of the next release.

                  1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware @MDuss last edited by

                    @mduss This should be fixed in new release:
                    https://forums.powerarchiver.com/topic/5848/fast-ring-powerarchiver-2017-17-01-04/7

                    Can you let us know if it works fine? In PAES, it will prioritize speed over compression here.

                    thank you!

                    1 Reply Last reply Reply Quote 0
                    • M
                      MDuss last edited by

                      Hi spwolf.

                      I have tested it today and it work now correctly.
                      So the problem is solved for me. :-)

                      Thx.
                      MfG
                      MDuss

                      1 Reply Last reply Reply Quote 2
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