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    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support

    Confusing folders bar options

    Tech Support
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    • S
      Socrates Banned last edited by

      I am not quite sure how do describe this. But I will give it a whirl.

      I want to (a) select “Explorer with Folders,” and (b) I do NOT want “show archive folders” (indeed, I am not even quite sure what that is). But if I have BOTH selected, then in the FTP window, I have THREE panes: the explorer pane, the archive folders pane, and the server pane. I don’t want three.

      If I deselect “Show archivefolders” in the view config menu, then it delects show “Explorer with Folders.” It conjures up the sense that I am Yossarian (Catch-22).

      Perhaps I am missing something. But I kept finding “Show Archive folders” checked time and time again. I think that when I chose “Explorer with Folders” that it also select SAF.

      I THINK MAYBE THERE’S AN OPTION YOU ARE TRYING TO PROVIDE . . . AND I DON’T GET IT. IF SAF IS CHECKED, THEN IT CHANGES MY SELECTION FROM “EXPLORER WITH FOLDERS” TO JUST “EXPLORER DISPLAY.”

      BUT THEN THE LEFT PANE SOMETIMES JUST SAYS “FOLDERS,” BUT, E.G., IN THE FTP TAB, IT SAYS “ARCHIVE FOLDERS” – EVEN IF I AM NOT IN AN ARCHIVE.

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        just pick explorer display style and not explorer with folders, does that work?

        you are correct - it returns the folders bar despite you click X, because selection is Explorer with Folders… i guess it should change the select to Explorer display style in that case, as well?

        S 1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          it does work fine for me, maybe you are turning it on/off in different way than me? I am using selection in the status bar. Thanks!

          1 Reply Last reply Reply Quote 0
          • S
            Socrates Banned @spwolf last edited by

            In the end, I am not worried about what we call it.

            I was thrown inasmuch as I have always used (and wanted) explorer with folders. And I find it odd that the file list in the home pane is just called “folders” while in the FTP pane it is called “archive folders.”

            there may well be a reason for the set up. But I kept checking one box or option, only to find other boxes or options were changed. I was confused (and still am).

            S 1 Reply Last reply Reply Quote 0
            • S
              Socrates Banned @Socrates last edited by

              I can turn it on and off. That’s no problem. It’s just that my selection changes once I uncheck “Show Archive Folders” in the “View” configuration tab.

              It is the interplay of those options that I am finding confusing.

              Perhaps there is not supposed to be an interplay. But there is. I can send a video if need be.

              S 1 Reply Last reply Reply Quote 0
              • S
                Socrates Banned @Socrates last edited by

                video on the way to your email.

                S 1 Reply Last reply Reply Quote 0
                • S
                  Socrates Banned @Socrates last edited by

                  As I said, this is hard to explain. And I am not doing well. Let me try again. I thought the video might help.

                  First, you have “Explorer (with folders)” in two places: one, on the status bar; two, in the left middle section of the View tab on the config menu. Though they have the same name, they operate differently (the status bar drop down option seems to trump the one in the config menu – which doesn’t make sense to me). The “View Archive Folders Bar” (top of the View config tab) seems as if it ought to control something different (the layout when the user is within an archive). But it doesn’t play well with the drop down option on the status bar. And, although the labels don’t matter all that much, it leads to either (depending on the other choices), a different column heading on the left pane of the FTP tab (when compared to the left column header on the Home tab), or, if VAFB and EWF’s option from the status bar are both checked, then there are three distinct columns on the FTP tab: folders column, archive column, and server side (not sure what it is properly called) column.

                  See below (or attached):
                  attachment_p_33827_0_1.png

                  1 Reply Last reply Reply Quote 0
                  • S
                    Socrates Banned last edited by

                    I remain perplexed.

                    1. I thought View Archive Folders had a special function different from that of displaying folders in explorer. However, if I uncheck VAF, and then select from the status bar, (a) VAF is suddenly checked again, AND (b) the status bar drop down menu is back to just plain Explorer display (not Explorer with Folders).

                    2. And why not delete ONE of the two places where the user can select “Explorer with folders”? I would have thought the config menu option trumped the one on the status bar. I thought wrong.

                    Probably I am just misunderstanding what these choices are supposed to do. But I assume if I misunderstand, some ordinary users will too.

                    Could you explain what’s what?

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware last edited by

                      It is same option, so you can check it directly in Configuration or as quick option in status bar… Configuration has all of the PA options regardless if some of them are available in status or menus.

                      1 Reply Last reply Reply Quote 0
                      • S
                        Socrates Banned last edited by

                        Not quite. The one in the status bar trumps the one in the config menu.

                        And the one in the status bar checks VAF in the config shell extension tab, even if iit was previously unchecked.

                        As m images about show:: some show “Folders” in the list in the left pane, and some show “Archive.” Also check the video I sent Mili that shows what happens.

                        spwolf 1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware @Socrates last edited by

                          @Socrates:

                          Not quite. The one in the status bar trumps the one in the config menu.

                          And the one in the status bar checks VAF in the config shell extension tab, even if iit was previously unchecked.

                          these are same options, so if you check it in status, it will be checked in config… if you uncheck it in config, it will be unchecked in status as well. It only depends on what action you did last, it does not matter where you checked/unchecked it.

                          Same goes for any other option in status bar or menus. They are all provided in config because config should have all of them in one place.

                          S 1 Reply Last reply Reply Quote 0
                          • S
                            Socrates Banned @spwolf last edited by

                            Sigh.

                            If you look at my pics and my video, that is not what happens to me. . and hasn’t been since the first of the new updates.

                            However, let me ask for the fifth time: What does “View Archive Folders” do? Either it does something different than “View Folders” in Explorer. Or it doesn’t. If it doesn’t, why is it there since there are controls TWO different places (and, in fact, if you look at my pics and video it DOES do something different.

                            Actually, I will not be checking to see your response. But SOMETHING HERE IS AMISS.

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              I didnt see the video, Mili is out now… so he will let me know tomorrow and I will check it out… it is nothing to get worked up about though! Thanks Hugh.

                              1 Reply Last reply Reply Quote 0
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