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    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support

    Access Denied

    Tech Support
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    • A
      Alycat last edited by

      In my development VM I had installed PA, set up a backup job, scheduled it for 9:30AM every Thursday … so I must have used Advanced Options.

      Now if I try to use Advanced Options I get a error dialog, from PA, saying Access is denied.

      Any ideas?

      I was using I think 38 and it has updated to 41, same problem.

      Also, where is the usual Help-About to show version numbers?

      1 Reply Last reply Reply Quote 0
      • Luxor
        Luxor Alpha Testers last edited by

        @Alycat:

        Also, where is the usual Help-About to show version numbers?

        If using the modern interface, click on the “?” button in the top right corner. You should see “About Powerarchiver” at the bottom of the list. If using the classic interface, you get to it via “Help” About PA.
        The version number is at the top of that window.
        attachment_p_33352_0_aboutpa.png

        Windows 10 Home 64-bit
        Intel Core i7 6700HQ @ 2.60GHz
        12.0GB Dual-Channel DDR3 @ 798MHz

        S A 2 Replies Last reply Reply Quote 0
        • S
          Socrates Banned @Luxor last edited by

          I can verify Alycat’s findings about PBS files. I don’t even use the schedule. But after reading his post, I checked it. Got an error message as well (saying the pbs isn’t activated).

          Luxor answered his second question.

          A 1 Reply Last reply Reply Quote 0
          • A
            Alycat @Luxor last edited by

            @Luxor:

            click on the “?” button in the top right corner.

            Thanks, that worked … didn’t look like a ? to me … I am old :D

            1 Reply Last reply Reply Quote 0
            • A
              Alycat @Socrates last edited by

              @Socrates:

              I can verify Alycat’s findings about PBS files. I don’t even use the schedule. But after reading his post, I checked it. Got an error message as well (saying the pbs isn’t activated).

              Thanks. But I must have been able to use Advanced before because I set a schedule :confused:

              A 1 Reply Last reply Reply Quote 0
              • A
                Alycat @Alycat last edited by

                Strange thing is, this fails in my VM, I get an access denied, but in my “real” laptop it works fine. :confused:

                A spwolf 2 Replies Last reply Reply Quote 0
                • A
                  Alycat @Alycat last edited by

                  Just purchased PA, the problem is still there so not caused by running as evaluation.

                  Luxor 1 Reply Last reply Reply Quote 0
                  • Luxor
                    Luxor Alpha Testers @Alycat last edited by

                    @Alycat:

                    Just purchased PA, the problem is still there so not caused by running as evaluation.

                    Someone from the dev team will look at this, once the weekend is over no doubt. They are usually pretty quick at getting things fixed.

                    Windows 10 Home 64-bit
                    Intel Core i7 6700HQ @ 2.60GHz
                    12.0GB Dual-Channel DDR3 @ 798MHz

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware @Alycat last edited by

                      @Alycat:

                      Strange thing is, this fails in my VM, I get an access denied, but in my “real” laptop it works fine. :confused:

                      maybe a problem with user permissions? We will check it out tomorrow.

                      1 Reply Last reply Reply Quote 0
                      • M
                        Mili conexware last edited by

                        lets check this out
                        reporting back with findings :)

                        1 Reply Last reply Reply Quote 0
                        • A
                          Alycat last edited by

                          Tried with latest, 15.01.05 and this is ok now.

                          1 Reply Last reply Reply Quote 0
                          • M
                            Mili conexware last edited by

                            Thanks for letting us know Alycat!

                            1 Reply Last reply Reply Quote 0
                            • A
                              Alycat last edited by

                              Seems I an getting old problems coming back … this one is back again. I have 3 PA install, my wife’s laptop, my VM Host and my VM Guest. One works fine, two fail … load PA, 16.10.21, click Backups, select a backup, click Sched Options, then Advanced and receive Access is denied.

                              spwolf 1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware @Alycat last edited by

                                @Alycat said in Access Denied:

                                Seems I an getting old problems coming back … this one is back again. I have 3 PA install, my wife’s laptop, my VM Host and my VM Guest. One works fine, two fail … load PA, 16.10.21, click Backups, select a backup, click Sched Options, then Advanced and receive Access is denied.

                                lets ping @Mili to see if he can reproduce it.

                                1 Reply Last reply Reply Quote 0
                                • M
                                  Mili conexware last edited by

                                  indeed, will take a look to reproduce today and get back with results

                                  1 Reply Last reply Reply Quote 0
                                  • A
                                    Alycat last edited by

                                    Any progress?

                                    1 Reply Last reply Reply Quote 0
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