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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    Access Denied

    Tech Support
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    • A
      Alycat last edited by

      In my development VM I had installed PA, set up a backup job, scheduled it for 9:30AM every Thursday … so I must have used Advanced Options.

      Now if I try to use Advanced Options I get a error dialog, from PA, saying Access is denied.

      Any ideas?

      I was using I think 38 and it has updated to 41, same problem.

      Also, where is the usual Help-About to show version numbers?

      1 Reply Last reply Reply Quote 0
      • Luxor
        Luxor Alpha Testers last edited by

        @Alycat:

        Also, where is the usual Help-About to show version numbers?

        If using the modern interface, click on the “?” button in the top right corner. You should see “About Powerarchiver” at the bottom of the list. If using the classic interface, you get to it via “Help” About PA.
        The version number is at the top of that window.
        attachment_p_33352_0_aboutpa.png

        Windows 10 Home 64-bit
        Intel Core i7 6700HQ @ 2.60GHz
        12.0GB Dual-Channel DDR3 @ 798MHz

        S A 2 Replies Last reply Reply Quote 0
        • S
          Socrates Banned @Luxor last edited by

          I can verify Alycat’s findings about PBS files. I don’t even use the schedule. But after reading his post, I checked it. Got an error message as well (saying the pbs isn’t activated).

          Luxor answered his second question.

          A 1 Reply Last reply Reply Quote 0
          • A
            Alycat @Luxor last edited by

            @Luxor:

            click on the “?” button in the top right corner.

            Thanks, that worked … didn’t look like a ? to me … I am old :D

            1 Reply Last reply Reply Quote 0
            • A
              Alycat @Socrates last edited by

              @Socrates:

              I can verify Alycat’s findings about PBS files. I don’t even use the schedule. But after reading his post, I checked it. Got an error message as well (saying the pbs isn’t activated).

              Thanks. But I must have been able to use Advanced before because I set a schedule :confused:

              A 1 Reply Last reply Reply Quote 0
              • A
                Alycat @Alycat last edited by

                Strange thing is, this fails in my VM, I get an access denied, but in my “real” laptop it works fine. :confused:

                A spwolf 2 Replies Last reply Reply Quote 0
                • A
                  Alycat @Alycat last edited by

                  Just purchased PA, the problem is still there so not caused by running as evaluation.

                  Luxor 1 Reply Last reply Reply Quote 0
                  • Luxor
                    Luxor Alpha Testers @Alycat last edited by

                    @Alycat:

                    Just purchased PA, the problem is still there so not caused by running as evaluation.

                    Someone from the dev team will look at this, once the weekend is over no doubt. They are usually pretty quick at getting things fixed.

                    Windows 10 Home 64-bit
                    Intel Core i7 6700HQ @ 2.60GHz
                    12.0GB Dual-Channel DDR3 @ 798MHz

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware @Alycat last edited by

                      @Alycat:

                      Strange thing is, this fails in my VM, I get an access denied, but in my “real” laptop it works fine. :confused:

                      maybe a problem with user permissions? We will check it out tomorrow.

                      1 Reply Last reply Reply Quote 0
                      • M
                        Mili conexware last edited by

                        lets check this out
                        reporting back with findings :)

                        1 Reply Last reply Reply Quote 0
                        • A
                          Alycat last edited by

                          Tried with latest, 15.01.05 and this is ok now.

                          1 Reply Last reply Reply Quote 0
                          • M
                            Mili conexware last edited by

                            Thanks for letting us know Alycat!

                            1 Reply Last reply Reply Quote 0
                            • A
                              Alycat last edited by

                              Seems I an getting old problems coming back … this one is back again. I have 3 PA install, my wife’s laptop, my VM Host and my VM Guest. One works fine, two fail … load PA, 16.10.21, click Backups, select a backup, click Sched Options, then Advanced and receive Access is denied.

                              spwolf 1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware @Alycat last edited by

                                @Alycat said in Access Denied:

                                Seems I an getting old problems coming back … this one is back again. I have 3 PA install, my wife’s laptop, my VM Host and my VM Guest. One works fine, two fail … load PA, 16.10.21, click Backups, select a backup, click Sched Options, then Advanced and receive Access is denied.

                                lets ping @Mili to see if he can reproduce it.

                                1 Reply Last reply Reply Quote 0
                                • M
                                  Mili conexware last edited by

                                  indeed, will take a look to reproduce today and get back with results

                                  1 Reply Last reply Reply Quote 0
                                  • A
                                    Alycat last edited by

                                    Any progress?

                                    1 Reply Last reply Reply Quote 0
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