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    • Config settings doesn't impact PA behaviour...

      pirrbe

      PA2023 Win10, (same problem with older releases but never reported)
      PA Soft is installed on partition D. (exclusive for installed progs)
      Then I created on my partition G: the folders as configured in PA Settings ‘Folders’.

      0fcf1b09-1b91-4b74-b250-f8cf908a3348-Ashampoo_Snap_maandag 20 maart 2023_11h54m34s.png

      Screenshot 2023-03-20 121152.png

      The problem : Any activity on PA is saved in these folders…
      PA ignores them and still use the default settings. Whats wrong ? Regards, Pirrbe

      Tech Support
    • Missing pdf markups in pdf preview

      L

      I am still using Powerarchiver 2022 and it does not show pdf markups in the preview. Is there a setting to get version 2022 to show pdf markups in the preview? If not, does this work in version 2023?

      Tech Support
    • Question about PA Files...

      T

      The question that I have about PA archives is what happens if say ConeXware, as a company, dies in the future? What happens to any PA files that are created today? Can these files be decompressed with a copy of a PowerArchiver that can no longer phone home to the mothership thus can’t be registered or activated?

      I mean, I can understand that new PA files wouldn’t be able to be created if the program isn’t registered but what about an un-registered copy because well, the question that I posed above?

      It’s questions like this that make me not want to store anything really valuable in PA files out of fear that I, at some point in the future, might lose access to said data inside those files. OK, 7ZIP might not be able to compress as heavily as PA but at least it’s open source and any 7ZIP files will still be able to be read and decompressed ten, twenty, or fifty years from now.

      Tech Support
    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support
    • Multi Extract doesn't extract in parallel in Windows 11

      Z

      Is this a known problem? Is there a fix coming? This is a primary reason I buy PA.

      I’ve tried both methods I know to extract multiple zips at the same time. 1) Multi Extract feature in the GUI. 2) In Windows File Explorer, select multiple zips, right click, use PA context menu to Extract or Extract To…

      Is there a setting I missed? Or maybe it really is processing in parallel, but I can’t detect it? Nothing tells me in the Processes in Task Manager that multiple PA extracts are running. And my CPU, memory and disk resources do not look like a lot of extracts are running.

      I’m using PA 2022 Standard version 21.00.18 on Windows 11 Pro version 10.0.22621 Build 22621.

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • PA 2023 Preview versus PA2022

      pirrbe

      Is the version Preview 2023 also considered to be tested by the testteam ? In the past we got messages in the forum for testing out version x.x, to be downloaded by fastring, or I missed the one for 2023. (I discovered 2023 on the official web…)
      CU, Pirrbe

      .

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • How to get a registering code?

      N

      Hi there, been a user since 13 years now and in past whenever I had a problem or question I could email, however since 3 weeks it seems like everybody is dead?

      Anyway, as kind of a last resort, I post this email a 4th time but in this forum instead now, in the hope for help:
      "This is the 3rd time I am emailing you guys as I am missing a working code for the preview of Power Archiver 2023

      Can you please help me? I am a 13 years lasting customer of yours, and I am shocked thatr for whatever reason my support tickets are ignored now, why?

      thanks in advance!
      All the best!
      Joerg"

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support

    Binary-files not added to archive

    Tech Support
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    • F
      franky13 last edited by

      Hi all,

      I wonder if this is only me or I am doing something wrong…

      Since lately, I cannot add binary-files (exe and dll files, maybe others too) to a ZIP-archive using PowerArchiver. I’m using version 2015 but I have had this issues also with it’s predecessor PowerArchiver 2013. It doesn’t work via explorer’s context-menu nor does it work if I open an archive in PA and drag-and-drop such a file into an existing archive…

      Using the Windows built-in functionality for creating ZIPs works flawlessly. Also using 7-ZIP I see no problems.

      I’m running PA under a Windows 8.1.

      Anybodey has any clue? Would be highly appreciated.

      EDIT: is there any way to create a logfile or any debugging info??? At the moment, PA is completely useless to me… :(

      Thanks in advance
      Frank

      1 Reply Last reply Reply Quote 0
      • F
        franky13 last edited by

        No one…?:mad:

        1 Reply Last reply Reply Quote 0
        • S
          Socrates Banned last edited by

          I just created a zipx file of a single .exe from the shell. Went without a hitch.

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            weird, never saw that before… you are doing it via shell?
            What AV do you have? I wonder if it is some kind of interference.

            sorry, did not notice the thread… always good to email support at conexware dot com to get to ticket based system as well.

            F 1 Reply Last reply Reply Quote 0
            • F
              franky13 @spwolf last edited by

              weird, never saw that before… you are doing it via shell?

              It behaves like this via explorer’s shell extension, but also if using PAs normal UI…

              What AV do you have? I wonder if it is some kind of interference.

              No special one - I’m using the Windows 8.1 builtin Windows Defender.

              sorry, did not notice the thread… always good to email support at conexware dot com to get to ticket based system as well.

              OK - just thought that one of the users here perhaps had a similar problem…

              So again: is there any way of creating some kind of debug-info (logfile, eventlog or something like this)?

              Thanks, Frank

              1 Reply Last reply Reply Quote 0
              • M
                Mili conexware last edited by

                Just attempted to create a new ZIPs with EXE’s and DLL’s inside, worked fine.
                Also attempted to add EXE’s and DLL’s to existing ZIPs and that worked fine as well.

                What exactly happens when you attempt the same? What kind of an error do you get?
                You can send us your zipped reg settings(save settings to file below config button) to support at conexware dot com and we can try with your settings.

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                • spwolf
                  spwolf conexware last edited by

                  One more question - did you try using cab format or tar for instance and does the same thing happen?

                  F 1 Reply Last reply Reply Quote 0
                  • F
                    franky13 @Mili last edited by

                    @Mili:

                    What exactly happens when you attempt the same? What kind of an error do you get?

                    Nothing happens - this is weird… I get a “pling” system-sound and the file(s) are not added to the archive. No error or message at all is shown…
                    @Mili:

                    You can send us your zipped reg settings(save settings to file below config button) to support at conexware dot com and we can try with your settings.

                    OK, will do that… thanks…

                    Frank

                    1 Reply Last reply Reply Quote 0
                    • F
                      franky13 @spwolf last edited by

                      @spwolf:

                      One more question - did you try using cab format or tar for instance and does the same thing happen?

                      Yes, tried that with same results (not working)…

                      Thanks, Frank

                      1 Reply Last reply Reply Quote 0
                      • M
                        Mili conexware last edited by

                        Hi franky13,
                        thanks for sending over the settings. tried with them and still worked fine.
                        As I replied in the support ticket, if possible, send over the files you are using and we will try with those exact files to attempt to reproduce.

                        thanks!

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