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    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support
    • Start PowerArchiver 2023 Starter when my computer starts

      Brian Gregory

      In PowerArchiver 2023 22.00.06 configuration, the option labelled “Start PowerArchiver 2023 Starter when my computer starts” seems to be redundant.

      I am only allowed to change this option when PA Starter is disabled, and then it seems to be ignored.

      When I enable PA Starter this option is forced to the enabled state.

      I think it’d be good to remove “Start PowerArchiver 2023 Starter when my computer starts” completely. I’ve always found it confusing having both options.

      Added later: However i don’t particularly want to use queue but I do like having the PAStarter icon in my tray area.

      Tech Support
    • Testing .pa archives

      PA_Fan

      W10 Pro 22H2 - 64 -bit

      PA 22.00.06 (PA 2023)

      It has been the case with previous versions of PowerArchiver, but I had hoped that the latest might behave differently. Not so, I’m afraid.

      I have, for various obscure reasons, created a few .pa archives, mainly in the hope that they will save me some more space. From time to time, I use the “Test” option to check that important archives are OK and uncorrupted.

      With every .pa archive I’ve tested, the process runs through OK but then reports that there are errors. This is always the number of files in the archive e.g. if 11 files, then 11 errors reported.

      In the .pa, I can:-

      preview the files (usually PDF) extract some or all files and look at or use them convert the .pa to a .zip or .zipx archive, which then works fine and tests without errors

      Is it the case that the Test routine isn’t designed for .pa archives, or is there another reason? Although the .pa seems to function properly, despite the test reporting errors, I would like to be sure that every .pa is OK and not “broken”.

      Some of the .pas are quite old and produced with earlier PA versions (they are truly “archives”). If I extract all the files in the old .pa, create a new, fresh .pa and add back the files to that, then test the new, no errors (at least in the .pa I’ve tried this on) are reported. This would suggest a mismatch between old .pas and newer versions of PA itself.

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • Small UI / Theme bug in 2023

      Z

      Clipboard02.jpg

      See the, supposedly, blank space where the green box is? It’s like that in Modern Light theme too. I can toggle it, but it’s missing text or shouldn’t be there I guess?

      Thanks :)

      Tech Support
    • PowerArchiver and PACL for macOS

      spwolf

      Dear @Alpha-Testers and all of our users,

      time has come for testing of PowerArchiver and PACL for macOS.
      Please let us know here if you have Mac and can test latest builds.

      Features implemented:
      PowerArchiver 2020 - tabbing, opening, extracting, adding, testing, favorite folders, support for multiple languages, opening via Finder, explorer mode, installer.
      PACL 10 - support for most formats and features in Windows version.

      Upcoming: Tools such as archive converter, batch zip, multi-extract.

      To start testing, please sign up here in this thread, and we will send you latest build.

      thank you!

      Ashampoo_Snap_Wednesday, November 20, 2019_12h54m56s_008_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m05s_009_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m14s_010_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m30s_011_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m39s_012_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m49s_013_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h56m00s_014_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h54m43s_007_.png

      76e97ab9-8d75-4175-9ce8-446500031f38-image.png

      Tech Support
    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support

    FTP from shell = high CPU usage

    Tech Support
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    • I
      iDunk last edited by

      Hello,

      I registered on the forum to report a couple of problems I’ve been having with Powerarchiver 2012 Professional.

      I am glad to see that the first problem has already been taken care of, namely, the hanging of PASTARTER.EXE introduced with 13.01.03 - fixed in 13.01.04.

      The second problem is high CPU usage when using “FTP It…” shell extension. I made a few PA backup scripts which make encrypted 7z archives, copy these archives to two other locations (nice feature), and then FTP these archives to a remote FTP server (another nice feature). All is well, with regard to CPU usage, when PABackup.exe is doing the FTP file transfer, but when I right-click a file and click an FTP profile the CPU usage of POWERARC.EXE doing the file transfer goes way up - maxing out a core if I set process affinity to just one core. I cannot tell you when this problem started since I have not been using this feature for long, and I only noticed this summer due to high revving CPU fan.

      Hopefuly this is something that can be fixed in a future release.

      Best regards,

      iDunk

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        @iDunk:

        Hello,

        I registered on the forum to report a couple of problems I’ve been having with Powerarchiver 2012 Professional.

        I am glad to see that the first problem has already been taken care of, namely, the hanging of PASTARTER.EXE introduced with 13.01.03 - fixed in 13.01.04.

        The second problem is high CPU usage when using “FTP It…” shell extension. I made a few PA backup scripts which make encrypted 7z archives, copy these archives to two other locations (nice feature), and then FTP these archives to a remote FTP server (another nice feature). All is well, with regard to CPU usage, when PABackup.exe is doing the FTP file transfer, but when I right-click a file and click an FTP profile the CPU usage of POWERARC.EXE doing the file transfer goes way up - maxing out a core if I set process affinity to just one core. I cannot tell you when this problem started since I have not been using this feature for long, and I only noticed this summer due to high revving CPU fan.

        Hopefuly this is something that can be fixed in a future release.

        Best regards,

        iDunk

        thanks a lot, we will try to reproduce it and let you know if we have any questions.

        Does the actual FTP upload finish?

        I 1 Reply Last reply Reply Quote 0
        • I
          iDunk @spwolf last edited by

          @spwolf:

          thanks a lot, we will try to reproduce it and let you know if we have any questions.

          Does the actual FTP upload finish?

          Yes, the upload always finishes ok. Process Explorer shows a high cycles delta at offset 0x875470, if that is of any help.

          System info: Windows 7 Pro, Core i5 750, 8GB RAM, latest NIC driver
          Antivirus is Kaspersky Internet Security 2013 (happened also with 2012). I think I can exclude the antivirus/firewall as the culprit since all Conexware programs are in the trusted group and yet pabackup.exe and powerarc.exe behave differenty doing FTP.

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            ok, sounds good… we will let you know when our testing goes though it… if we can reproduce it, it will probably be fixed in next release (few weeks).

            1 Reply Last reply Reply Quote 0
            • M
              Mili conexware last edited by

              I was able to reproduce this and have logged it in.
              thanks for the detailed report!

              P 1 Reply Last reply Reply Quote 0
              • P
                phirephoto @Mili last edited by

                @Mili:

                I was able to reproduce this and have logged it in.
                thanks for the detailed report!

                Hi,

                I’m a new user of PowerArchiver and I’m experiencing this too however I’m not activating any extensions - I performed a clean install on two computers, and both frequently go to 50 - 51% CPU usage. Windows 8 on both machines.

                Any suggestions?

                Thanks.

                spwolf 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @phirephoto last edited by

                  @phirephoto:

                  Hi,

                  I’m a new user of PowerArchiver and I’m experiencing this too however I’m not activating any extensions - I performed a clean install on two computers, and both frequently go to 50 - 51% CPU usage. Windows 8 on both machines.

                  Any suggestions?

                  Thanks.

                  disable pa starter from starting, it is issue that was solved in last release. Ctrl-alt-del and kill pastarter.exe process.

                  pastarter was not compatible with win8 so we had to rewrite it completely. You can disable its startup in Options> Configuration> PA Queue.

                  P 1 Reply Last reply Reply Quote 0
                  • P
                    phirephoto @spwolf last edited by

                    @spwolf:

                    disable pa starter from starting, it is issue that was solved in last release. Ctrl-alt-del and kill pastarter.exe process.

                    pastarter was not compatible with win8 so we had to rewrite it completely. You can disable its startup in Options> Configuration> PA Queue.

                    Thanks, I’ll give that a shot!

                    I 1 Reply Last reply Reply Quote 0
                    • I
                      iDunk @phirephoto last edited by

                      High CPU usage with FTPit still present in 13.03.01 and 13.03.02 :(

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        thank you, we got stuck on 2013 for a while, but now we are good to go.

                        I 1 Reply Last reply Reply Quote 0
                        • I
                          iDunk @spwolf last edited by

                          The problem is still present in 14.0.17.0.

                          I 1 Reply Last reply Reply Quote 0
                          • I
                            iDunk @iDunk last edited by

                            Any chance of fixing this in 2013 final?

                            attachment_p_31601_0_pa14.0.31_ftpit_shell_extension.png

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              aaaaaa!

                              will check it out this week, final or no final.

                              1 Reply Last reply Reply Quote 0
                              • I
                                iDunk last edited by

                                Hi!

                                Sooo, is there a chance of this ever getting fixed? I just tried with 15.0.35 and the same problem is present, as always. FTP it… shell extension maxes out a core. Shame, such a nice little feature but not really usable for large files, mostly for power issues.

                                Thanks

                                1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware last edited by

                                  I will check with team whats going on here.

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    Socrates Banned last edited by

                                    I have ample CPU, so it does not create a problem for me.

                                    I can verify CPU usage spikes (goes from 1-2% to 25%).

                                    With FileZilla, it never moves my CPU about 2%.

                                    I think, though, that the problem is more general than FTP. Just compressing a folder from the shell jacks my CPU up to almost 25%.

                                    And . . . Compressing a folder from within the PA main window gets the CPU to 29%! Maybe it is the nature of multi-core compression. Not sure.

                                    1 Reply Last reply Reply Quote 0
                                    • spwolf
                                      spwolf conexware last edited by

                                      there was a specific problem with ftp where cpu would spike with no reason.
                                      For ZIP compression, it is best to use all of the cpu :-)

                                      1 Reply Last reply Reply Quote 0
                                      • I
                                        iDunk last edited by

                                        Yes, compression will do that to a cpu ;) But we are talking about ftp file transfers here. Something which should not task a cpu so much.

                                        1 Reply Last reply Reply Quote 0
                                        • M
                                          Mili conexware last edited by

                                          Tested with the newest RC 2015 and putting on the list for the dev team to check out for the next update.
                                          Thanks for bringing it up :)

                                          1 Reply Last reply Reply Quote 0
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