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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    FTP from shell = high CPU usage

    Tech Support
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    • I
      iDunk last edited by

      Hello,

      I registered on the forum to report a couple of problems I’ve been having with Powerarchiver 2012 Professional.

      I am glad to see that the first problem has already been taken care of, namely, the hanging of PASTARTER.EXE introduced with 13.01.03 - fixed in 13.01.04.

      The second problem is high CPU usage when using “FTP It…” shell extension. I made a few PA backup scripts which make encrypted 7z archives, copy these archives to two other locations (nice feature), and then FTP these archives to a remote FTP server (another nice feature). All is well, with regard to CPU usage, when PABackup.exe is doing the FTP file transfer, but when I right-click a file and click an FTP profile the CPU usage of POWERARC.EXE doing the file transfer goes way up - maxing out a core if I set process affinity to just one core. I cannot tell you when this problem started since I have not been using this feature for long, and I only noticed this summer due to high revving CPU fan.

      Hopefuly this is something that can be fixed in a future release.

      Best regards,

      iDunk

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        @iDunk:

        Hello,

        I registered on the forum to report a couple of problems I’ve been having with Powerarchiver 2012 Professional.

        I am glad to see that the first problem has already been taken care of, namely, the hanging of PASTARTER.EXE introduced with 13.01.03 - fixed in 13.01.04.

        The second problem is high CPU usage when using “FTP It…” shell extension. I made a few PA backup scripts which make encrypted 7z archives, copy these archives to two other locations (nice feature), and then FTP these archives to a remote FTP server (another nice feature). All is well, with regard to CPU usage, when PABackup.exe is doing the FTP file transfer, but when I right-click a file and click an FTP profile the CPU usage of POWERARC.EXE doing the file transfer goes way up - maxing out a core if I set process affinity to just one core. I cannot tell you when this problem started since I have not been using this feature for long, and I only noticed this summer due to high revving CPU fan.

        Hopefuly this is something that can be fixed in a future release.

        Best regards,

        iDunk

        thanks a lot, we will try to reproduce it and let you know if we have any questions.

        Does the actual FTP upload finish?

        I 1 Reply Last reply Reply Quote 0
        • I
          iDunk @spwolf last edited by

          @spwolf:

          thanks a lot, we will try to reproduce it and let you know if we have any questions.

          Does the actual FTP upload finish?

          Yes, the upload always finishes ok. Process Explorer shows a high cycles delta at offset 0x875470, if that is of any help.

          System info: Windows 7 Pro, Core i5 750, 8GB RAM, latest NIC driver
          Antivirus is Kaspersky Internet Security 2013 (happened also with 2012). I think I can exclude the antivirus/firewall as the culprit since all Conexware programs are in the trusted group and yet pabackup.exe and powerarc.exe behave differenty doing FTP.

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            ok, sounds good… we will let you know when our testing goes though it… if we can reproduce it, it will probably be fixed in next release (few weeks).

            1 Reply Last reply Reply Quote 0
            • M
              Mili conexware last edited by

              I was able to reproduce this and have logged it in.
              thanks for the detailed report!

              P 1 Reply Last reply Reply Quote 0
              • P
                phirephoto @Mili last edited by

                @Mili:

                I was able to reproduce this and have logged it in.
                thanks for the detailed report!

                Hi,

                I’m a new user of PowerArchiver and I’m experiencing this too however I’m not activating any extensions - I performed a clean install on two computers, and both frequently go to 50 - 51% CPU usage. Windows 8 on both machines.

                Any suggestions?

                Thanks.

                spwolf 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @phirephoto last edited by

                  @phirephoto:

                  Hi,

                  I’m a new user of PowerArchiver and I’m experiencing this too however I’m not activating any extensions - I performed a clean install on two computers, and both frequently go to 50 - 51% CPU usage. Windows 8 on both machines.

                  Any suggestions?

                  Thanks.

                  disable pa starter from starting, it is issue that was solved in last release. Ctrl-alt-del and kill pastarter.exe process.

                  pastarter was not compatible with win8 so we had to rewrite it completely. You can disable its startup in Options> Configuration> PA Queue.

                  P 1 Reply Last reply Reply Quote 0
                  • P
                    phirephoto @spwolf last edited by

                    @spwolf:

                    disable pa starter from starting, it is issue that was solved in last release. Ctrl-alt-del and kill pastarter.exe process.

                    pastarter was not compatible with win8 so we had to rewrite it completely. You can disable its startup in Options> Configuration> PA Queue.

                    Thanks, I’ll give that a shot!

                    I 1 Reply Last reply Reply Quote 0
                    • I
                      iDunk @phirephoto last edited by

                      High CPU usage with FTPit still present in 13.03.01 and 13.03.02 :(

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        thank you, we got stuck on 2013 for a while, but now we are good to go.

                        I 1 Reply Last reply Reply Quote 0
                        • I
                          iDunk @spwolf last edited by

                          The problem is still present in 14.0.17.0.

                          I 1 Reply Last reply Reply Quote 0
                          • I
                            iDunk @iDunk last edited by

                            Any chance of fixing this in 2013 final?

                            attachment_p_31601_0_pa14.0.31_ftpit_shell_extension.png

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              aaaaaa!

                              will check it out this week, final or no final.

                              1 Reply Last reply Reply Quote 0
                              • I
                                iDunk last edited by

                                Hi!

                                Sooo, is there a chance of this ever getting fixed? I just tried with 15.0.35 and the same problem is present, as always. FTP it… shell extension maxes out a core. Shame, such a nice little feature but not really usable for large files, mostly for power issues.

                                Thanks

                                1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware last edited by

                                  I will check with team whats going on here.

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    Socrates Banned last edited by

                                    I have ample CPU, so it does not create a problem for me.

                                    I can verify CPU usage spikes (goes from 1-2% to 25%).

                                    With FileZilla, it never moves my CPU about 2%.

                                    I think, though, that the problem is more general than FTP. Just compressing a folder from the shell jacks my CPU up to almost 25%.

                                    And . . . Compressing a folder from within the PA main window gets the CPU to 29%! Maybe it is the nature of multi-core compression. Not sure.

                                    1 Reply Last reply Reply Quote 0
                                    • spwolf
                                      spwolf conexware last edited by

                                      there was a specific problem with ftp where cpu would spike with no reason.
                                      For ZIP compression, it is best to use all of the cpu :-)

                                      1 Reply Last reply Reply Quote 0
                                      • I
                                        iDunk last edited by

                                        Yes, compression will do that to a cpu ;) But we are talking about ftp file transfers here. Something which should not task a cpu so much.

                                        1 Reply Last reply Reply Quote 0
                                        • M
                                          Mili conexware last edited by

                                          Tested with the newest RC 2015 and putting on the list for the dev team to check out for the next update.
                                          Thanks for bringing it up :)

                                          1 Reply Last reply Reply Quote 0
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