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    • Config settings doesn't impact PA behaviour...

      pirrbe

      PA2023 Win10, (same problem with older releases but never reported)
      PA Soft is installed on partition D. (exclusive for installed progs)
      Then I created on my partition G: the folders as configured in PA Settings ‘Folders’.

      0fcf1b09-1b91-4b74-b250-f8cf908a3348-Ashampoo_Snap_maandag 20 maart 2023_11h54m34s.png

      Screenshot 2023-03-20 121152.png

      The problem : Any activity on PA is saved in these folders…
      PA ignores them and still use the default settings. Whats wrong ? Regards, Pirrbe

      Tech Support
    • Missing pdf markups in pdf preview

      L

      I am still using Powerarchiver 2022 and it does not show pdf markups in the preview. Is there a setting to get version 2022 to show pdf markups in the preview? If not, does this work in version 2023?

      Tech Support
    • Question about PA Files...

      T

      The question that I have about PA archives is what happens if say ConeXware, as a company, dies in the future? What happens to any PA files that are created today? Can these files be decompressed with a copy of a PowerArchiver that can no longer phone home to the mothership thus can’t be registered or activated?

      I mean, I can understand that new PA files wouldn’t be able to be created if the program isn’t registered but what about an un-registered copy because well, the question that I posed above?

      It’s questions like this that make me not want to store anything really valuable in PA files out of fear that I, at some point in the future, might lose access to said data inside those files. OK, 7ZIP might not be able to compress as heavily as PA but at least it’s open source and any 7ZIP files will still be able to be read and decompressed ten, twenty, or fifty years from now.

      Tech Support
    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support
    • Multi Extract doesn't extract in parallel in Windows 11

      Z

      Is this a known problem? Is there a fix coming? This is a primary reason I buy PA.

      I’ve tried both methods I know to extract multiple zips at the same time. 1) Multi Extract feature in the GUI. 2) In Windows File Explorer, select multiple zips, right click, use PA context menu to Extract or Extract To…

      Is there a setting I missed? Or maybe it really is processing in parallel, but I can’t detect it? Nothing tells me in the Processes in Task Manager that multiple PA extracts are running. And my CPU, memory and disk resources do not look like a lot of extracts are running.

      I’m using PA 2022 Standard version 21.00.18 on Windows 11 Pro version 10.0.22621 Build 22621.

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • PA 2023 Preview versus PA2022

      pirrbe

      Is the version Preview 2023 also considered to be tested by the testteam ? In the past we got messages in the forum for testing out version x.x, to be downloaded by fastring, or I missed the one for 2023. (I discovered 2023 on the official web…)
      CU, Pirrbe

      .

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • How to get a registering code?

      N

      Hi there, been a user since 13 years now and in past whenever I had a problem or question I could email, however since 3 weeks it seems like everybody is dead?

      Anyway, as kind of a last resort, I post this email a 4th time but in this forum instead now, in the hope for help:
      "This is the 3rd time I am emailing you guys as I am missing a working code for the preview of Power Archiver 2023

      Can you please help me? I am a 13 years lasting customer of yours, and I am shocked thatr for whatever reason my support tickets are ignored now, why?

      thanks in advance!
      All the best!
      Joerg"

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support

    New serial needed?

    Tech Support
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    • M
      Marc last edited by

      hi,

      today i started my PA and did an update check. there was a new version found and so i updated to V 13.00.20
      Unfortunately my serial isn’t working anymore. is v 13.00.20 still beta? in my settings i told the programm to only check for official updates, not for beta.

      can anybody help please

      txs

      1 Reply Last reply Reply Quote 0
      • Luxor
        Luxor Alpha Testers last edited by

        Hi Marc

        Log into your account http://www.conexware.com/shop/
        You should get your new code there.

        Windows 10 Home 64-bit
        Intel Core i7 6700HQ @ 2.60GHz
        12.0GB Dual-Channel DDR3 @ 798MHz

        M 1 Reply Last reply Reply Quote 0
        • M
          Marc @Luxor last edited by

          txs luxor,

          i did what you said, i received amy new serial, when i enter it the programm says, thak you for purchasing, restart to continue.
          but then it restarts and the box to enter the serial is back again. what am i doing wrong?

          Luxor spwolf 2 Replies Last reply Reply Quote 0
          • Luxor
            Luxor Alpha Testers @Marc last edited by

            @Marc:

            txs luxor,

            i did what you said, i received amy new serial, when i enter it the programm says, thak you for purchasing, restart to continue.
            but then it restarts and the box to enter the serial is back again. what am i doing wrong?

            Hi Marc.

            I don’t know why that’s happening for you to be honest and don’t recall reading any similar report.
            Best wait for one of the devs to see this thread as I’m sure they will get you sorted.

            Or you can contact support here.
            http://www.powerarchiver.com/support/

            Windows 10 Home 64-bit
            Intel Core i7 6700HQ @ 2.60GHz
            12.0GB Dual-Channel DDR3 @ 798MHz

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware @Marc last edited by

              @Marc:

              txs luxor,

              i did what you said, i received amy new serial, when i enter it the programm says, thak you for purchasing, restart to continue.
              but then it restarts and the box to enter the serial is back again. what am i doing wrong?

              double check that you have correct code (for PA 2012), doublecheck that you are copy and pasting it… if that still doesnt work, try uninstall/install again.

              Generally there hasnt been a single instance where codes were “bad” in past few years so doublecheck everything… and of course, you can contact support as usual and get pretty fast response.

              thanks.

              M 1 Reply Last reply Reply Quote 0
              • M
                Marc @spwolf last edited by

                ok guys,

                my version installed is 13.00.20 from 06/2012.
                i downloaded this code from the shop:

                “PowerArchiver 2012 - Personal - International
                Version 13.00 released Jun 1, 2012”

                when i open registering and enter this code, everytime again he ask me for trial or registering.

                i think i will deinstall and reinstall the version 2011.:mad:

                M M 2 Replies Last reply Reply Quote 0
                • M
                  Marc @Marc last edited by

                  so i did a complete uninstall, cleaned up my registry,re-installed version 13, received a new key,and result is that it do not work. every start of the program i have to re-enter my key. pretty frustrating :mad:

                  Luxor 1 Reply Last reply Reply Quote 0
                  • Luxor
                    Luxor Alpha Testers @Marc last edited by

                    Please do contact support Marc
                    http://www.powerarchiver.com/support/

                    You will get a quick response and hopefully they can get you sorted.

                    Windows 10 Home 64-bit
                    Intel Core i7 6700HQ @ 2.60GHz
                    12.0GB Dual-Channel DDR3 @ 798MHz

                    Micke 1 Reply Last reply Reply Quote 0
                    • Micke
                      Micke Alpha Testers @Luxor last edited by

                      Hi!
                      I’m just curious. If PA v 13 is now officialy released, how come the version avaliable for download at http://http://www.powerarchiver.com/download-powerarchiver/ is 12.12 and version 13 is beta 3?

                      Kind Regards
                      Micke

                      M 1 Reply Last reply Reply Quote 0
                      • M
                        Mili conexware @Marc last edited by

                        @Marc:

                        ok guys,

                        my version installed is 13.00.20 from 06/2012.
                        i downloaded this code from the shop:

                        “PowerArchiver 2012 - Personal - International
                        Version 13.00 released Jun 1, 2012”

                        when i open registering and enter this code, everytime again he ask me for trial or registering.

                        i think i will deinstall and reinstall the version 2011.:mad:

                        If that is the registration code you received, please copy/paste it into PA 2012, it should register just fine.
                        No reason for it not to work.

                        1 Reply Last reply Reply Quote 0
                        • M
                          Mili conexware @Micke last edited by

                          @Micke:

                          Hi!
                          I’m just curious. If PA v 13 is now officialy released, how come the version avaliable for download at http://http://www.powerarchiver.com/download-powerarchiver/ is 12.12 and version 13 is beta 3?

                          Kind Regards
                          Micke

                          Hi Micke!
                          PA 2012 is still in Beta stage while we put some finishing touches on it :)

                          J 1 Reply Last reply Reply Quote 0
                          • J
                            JustOneLook @Mili last edited by

                            @spwolf:

                            Generally there hasnt been a single instance where codes were “bad” in past few years so doublecheck everything… and of course, you can contact support as usual and get pretty fast response.

                            thanks.

                            Yeah right. It’s the same drama every year. A new version of PA comes out, you’ve got several serials to pick from, and you don’t know which one’s gonna do it until you tried them all out.

                            In my case I had a PA 2010 standard international license and just upgraded to PA 2011 standard using the PA 2011 legacy (!) code. I had to have 3 codes resend and try them out. I’m sick of it. If every software supplier spoon-feeded me in this manner … :mad: 'nuff said, so dear ConexWare license managers please give me a break and do sort out your license codes, instead of having your customers do so - thank you. :mad:

                            btw, another captcha for posting a reply, is this really necessary? You need to re-learn the art of keeping things simple! -.-

                            spwolf 1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware @JustOneLook last edited by

                              @JustOneLook:

                              Yeah right. It’s the same drama every year. A new version of PA comes out, you’ve got several serials to pick from, and you don’t know which one’s gonna do it until you tried them all out.

                              In my case I had a PA 2010 standard international license and just upgraded to PA 2011 standard using the PA 2011 legacy (!) code. I had to have 3 codes resend and try them out. I’m sick of it. If every software supplier spoon-feeded me in this manner … :mad: 'nuff said, so dear ConexWare license managers please give me a break and do sort out your license codes, instead of having your customers do so - thank you. :mad:

                              btw, another captcha for posting a reply, is this really necessary? You need to re-learn the art of keeping things simple! -.-

                              well you are welcome to send us 2011 or 2012 codes that dont work and IF they really dont work, we will give you 10 licenses for free :-).

                              We do understand that people are impatient and that they dont have time to read things, so every time someone sends an email to support that code doesnt work, we try it out ourselves to verify that it does (or doesnt).

                              So if you have an problem, quick email to support and you will be helped, fast.

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                p.s. captcha goes away after few posts, unfortunately a lot of spam bots these days want to post all kinds of crap, we wouldnt have implemented it unless it was necessary as I personally hate it.

                                J 1 Reply Last reply Reply Quote 0
                                • J
                                  JustOneLook @spwolf last edited by

                                  ok … now I’ve calmed down a bit. The registration was successful, I was just surprised that I needed to enter a serial clearly marked as legacy for a current product version. As I see people struggling here … apparently what’s going on is the label had been printed and the tin isn’t ready yet ;)

                                  Anyway, I think software could be protected in a less bothersome way, like in-product-activation online for example. I have software pieces on my machine that have seen several major updates over the years, and I just need my original order number to re-activate it.

                                  And your support team would be relieved of all those “my license doesn’t work” type of emails too.

                                  Sorry for my temper, it’s late at night here and the day was a bit too long :)

                                  spwolf 1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware @JustOneLook last edited by

                                    @JustOneLook:

                                    ok … now I’ve calmed down a bit. The registration was successful, I was just surprised that I needed to enter a serial clearly marked as legacy for a current product version. As I see people struggling here … apparently what’s going on is the label had been printed and the tin isn’t ready yet ;)

                                    Anyway, I think software could be protected in a less bothersome way, like in-product-activation online for example. I have software pieces on my machine that have seen several major updates over the years, and I just need my original order number to re-activate it.

                                    And your support team would be relieved of all those “my license doesn’t work” type of emails too.

                                    Sorry for my temper, it’s late at night here and the day was a bit too long :)

                                    this is what usually happens :-). We completely understand it though.

                                    Reason it says Pro Legacy is that Pro has less features now, but since you purchased it before we give you features than new Pro versions dont have.

                                    Online activation wouldnt be possible because of several factors, one of them being the fact that you are likely to use PA on not-connected computer and then it would suck :-). Plus you would still have to enter some kind of license. And we have people using PA since 2001, so cost of providing free updates would go up if we had to provide online servers for activation for 20 year period, all for the one-time price. It is very different with Antivirus as they charge per year.

                                    We always try to improve the process but there is always going to be someone that does it too fast and doesnt copy the code properly, and who has time to read all those messages, right? :-). Which is why we try to be patient when someone yells at us… not many do actually!

                                    I hope you enjoy improvements in new PA 2012.

                                    thanks!

                                    M 1 Reply Last reply Reply Quote 0
                                    • M
                                      Marc @spwolf last edited by

                                      ok, i’m back, finally, after a lot of installs and de-installs the software is accepting my license code. but if i want to make a backup the programm tells me that the pro features are deactivated. altough i have a pro version. and why do the programm version 12.12 do an update to 13.00.20 (which is still beta) when i activated “only check for official version” ???

                                      spwolf 1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware @Marc last edited by

                                        @Marc:

                                        ok, i’m back, finally, after a lot of installs and de-installs the software is accepting my license code. but if i want to make a backup the programm tells me that the pro features are deactivated. altough i have a pro version. and why do the programm version 12.12 do an update to 13.00.20 (which is still beta) when i activated “only check for official version” ???

                                        email support to check your account:
                                        http://www.powerarchiver.com/support/

                                        maybe you have both standard and pro in your account so you clicked on PA 2012 Standard codes? Support can sort it out since they can easily see whats in your account.

                                        As to the update - during the process, we decide when upcoming version is better than old official one and then we put it on update. So you dont have to wait for things like website changes for instance, which official version needs.

                                        1 Reply Last reply Reply Quote 0
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