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    • Self-extracting archive creation too messy!

      A

      Good morning,
      I have been using all compression programs for over 20 years, I have always found Winrar very easy to use when I create a self-extracting archive, even 7-zip is simple, “right click” and “create self-extracting archive”, because on powerarchiver it must be like this confused ?
      It doesn’t just create the archive, it opens a page where I have to select the file again, what kind of archive, which folder to create it, etc … you should learn from your competitors how to make life easier!

      Tech Support
    • Cannot convert archive to .zip, always creates .zipx

      C

      Converting an archive to .zip (using both the “Deflate (.zip, compatible)” and “Store” compression methods) always creates a .zipx file instead.

      pa-convert-zip-1.jpg
      pa-convert-zip-2.jpg

      Using the “Store” method sometimes creates a .zip file; I have seen it happen just now, but I cannot reproduce it.

      Tech Support
    • PA archiving issue with large files and shows incorrect original content's size for all types of archives.

      G

      Hi,

      So refer this screenshot:

      image_2020-12-30_115129.png

      The properties panel that you see, is what I tried to compress, using PA, with following settigs:
      Extreme Strong optimize
      https://forums.powerarchiver.com/assets/uploads/files/1609079025475-image_2020-12-27_195344.png

      The process was stuck at 0% with no progress for over 8 Hours:

      PA.png

      Then the usual, clicking will make it go not responding.

      So, I could not get the files compressed using PA.

      I tried 7zip, and it worked, so that’s 1 issue.

      PA shows incorrect original(before compression) size of total contents.

      Refer the first screenshot.
      folder’s size is shown correctly in 7ZIP
      but not in powerarc.

      this happens with every archive, whether they are compressed in PA or not, whether it has only 1 file, or multiple files inside multiple directory.

      Neither does the archive property panel shows original content’s size.

      Tech Support
    • PA Not responding issue and Pause issue

      G

      Hi,

      So my rig is as below:
      CPU: Intel® Core™ i7-4720HQ CPU @ 2.60GHz (Turbo 3.7GHz)
      RAM: 16 Gigs DDR3
      Samsung SSD 860 EVO
      Windows 10 pro for workstations x64, freshly installed on 22nd Dec 2020, and updated.
      PA freshly downloaded on same day, so it’s 2021 x.x.62 version

      PA Stuck.png

      Issue and reproduction:
      If you start a compression, and if it’s mid way anywhere or even started, and you try to cancel it, the window will get stuck there, another click or key press will make the window not responding, then, and more will make windows to collect logs for crash, and the process will be terminated by windows

      On the other hand.

      If the process is mid way, and if you try to pause it, the compression, CPU utilization, RAM usage will stay/increase as if the compression if still going on, the whole process will take it’s course, instead of doing what we clicked on.

      So, both pause and cancel buttons are useless.

      Tech Support
    • powerarchiver starter 2021 high cpu usage

      N

      I recently installed PA 2021. But the PowerArchiver Starter, for my backups, keeps running at high CPU usage, I have to keep killing it, its running about 46% constantly.

      I have Windows 10 Pro, 20H2, build 19042.662

      Any ideas would be helpful.

      Thanks

      Tech Support
    • PowerArchiver Queue made worse

      G

      Just installed 2021 v20.00.63

      Now, when I add to queue, with or without using always use queue.

      The powerarc starter opens up in notification bar.

      and that’s it, no matter how many files I add to queue, no compression will start.

      I also cannot double click or right click the icon.

      If i end task for this, and disable queuing, compression works fine, just that I have to manually start individual tasks.

      it’s quite ironic that you guys took whole year to fix one issue, in this versions, which completely broke the queuing feature.

      Did you guys test it before releasing?

      Tech Support
    • PA does Negative compression, but 7zip does positive compression for same set of files

      G

      Hi,

      You can obtain the original file from here:

      https://pcsupport.lenovo.com/in/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y50-70-notebook-lenovo/80ej/59428436/cb32343883/downloads/driver-list/component?name=Power%20Management

      For Lenovo Y50-70 win 7 x64 bit, power management, get lenovo energy management

      Run the exe it will extract the installable drivers to C:\drivers

      I tried to compress the whole folder using PA using following parameters:
      Extreme, strong optimize.
      image_2020-12-27_195344.png

      This resulted in negative compression.

      However same file is compressed by 7zip alpha, with positive compression:

      PA Negative compression.png

      I understand that there are different algorithms, parameters used, and totally different software with unique sets of logics programmed, but see if compression algo can be optimized for such files.

      Tech Support
    • BUG: Dragging and dropping not working, hangs

      AluminumHaste

      Over the last few months, I’ve been trying to track down the cause of a hanging bug in PA.
      I have found a reliable test case (on my computer at least).

      I am trying to extract the folders/files from: https://github.com/codereader/DarkRadiant/releases/download/2.9.0/windeps.7z

      By selecting both folders, then dragging over to a Windows Explorer window on another HDD.
      I’m not sure what causes this but this just doesn’t do anything, progress bar appears, but nothing happens.
      PA shows about 5% CPU utilization and I’ve left this going all night and it never does anything.
      It doesn’t always happen, but this morning this is reliably failing for me.
      The folder I’m dragging to is under Git source control, but this also happens when dragging into other folders also, but not always, sometimes it works.

      If I do a regular extraction and use the dialog box to select the location to extract to, that always works.

      Windows 10 64bit Pro 20H2 (19042.630)
      Ryzen 3900X
      Anti Virus is built in Windows Security only.

      I captured a dump of the running process if that helps: https://drive.google.com/file/d/1WLzHG_fOAMtzGMMFLHlIElnQXhsoPyYd/view?usp=sharing

      Tech Support
    • UI Issue moving between different monitors

      G

      I have just installed 2021, but seems to have similar issues to 2019. If you move the app between differen monitors (with different resolutions) the app does not automatically adjust accordingly, so on one monitor I have the app is too big for the screen, whereas on another monitor it only takes up a small fraction of the screen.
      This was worse with 2019, where the fonts were totally screwed up, making the app unusable. This seems better in 2021, but still not working properly.

      Tech Support
    • PA 20.00.63 update still install 20.00.62

      2

      Hi.

      I have noticed after updating PowerArchiver through PatchBeam to 20.00.63, after the installer finished and I recheck for updates, it still tells me that I have version 20.00.62 installed and prompts to download 20.00.63 again.

      This also happens when I install from the offline setup file powarc200063.exe ( https://powerarchiverdl.cachefly.net/2021/powarc200063.exe ). It still installs version 20.00.62 and the process goes over and over again.

      Also, in PowerArchiver About screen I see version 20.00.62 but in Programs and Features in Windows 10, version 20.00.63 is displayed as being installed.

      Can someone check and see if they experience similar behavior?

      Thank you!

      Tech Support
    • Bug with opening an archive while a file is being extracted from an already opened archive

      A

      When I double click on a file within an archive the file gets temporarily extracted to being opened with the external program. When I now go back to the windows explorer and want to open another archive while the file from the first archive is still being extraceted, a new window of power archiver opens and immediatly closes. It opens and closes the new window repeatedly until the extraction of the file from the first archive is completed.

      I use the option that power archiver opens a new tab when another archive is opened.

      This happend with version 20.00.60. I wanted to update it to 20.00.63 as shown in the update window but it just updates to 20.00.62. It still shows that 20.00.63 is available but never seem to update to that version. The bug still exists though.

      Tech Support
    • PA very slow to launch (double click) html file from archive

      S

      I have some large zip files (~ 40 MB) with a lot of html files. When I double click on one of them in the archive, it takes a long time (eg 20 sec) for the file to be extracted and opened in the browser.

      I am using version 19.00.59.

      I discovered that the root cause of the problem is that all the files in the archive are extracted to the temporary dir before the selected file is launched.

      It does not appear to happen with other file types (such as pdf) nor when dragging a html file into the browser.

      I think I recall this issue being raised by someone else, but could not find it.

      Tech Support
    • Windows Explorer extension doesnt compress to .zip

      C

      On PowerArchiver 2021 (20.00.60) and windows 10, Both options in the windows explorer shell extension, “Compress to …zip” and “Compress to …zipx” create a .zipx file. ¿Its this intended?

      Tech Support
    • slow ring update?

      MrAngelus

      My slow ring still reads as 19.00.59… will it ever offer an update to 2021 or is that something I must do manually?

      Tech Support
    • PA 2021 associate formats popup Minor bug

      F

      Hello there,

      I was installing-uninstalling and reinstalling PA 2021 due to another bug when I noticed a minor popup “bug” if it is considered a bug, regarding application association with recommended formats.

      During PA installation you get to choose those options
      Installation 1.png

      I have ticked Associate PA with recommended formats

      Installation completes and when you open PA the defult theme is Windows Ribbon.
      When I changed it to Classic Theme, PA restarts for changes to take effect and then I get the below popup (Sorry I have a greek system)
      It asks: Do you want PA to associate with recommended formats now?
      Options: Associate for all users and Never show again.
      Popup 2.png

      I could swear that once I was changing themes and icons all the time to see which one I prefered and also toggling PA.exe to run as admin and windows compatibility mode and got this popup twice or tripple times.
      Well this one does not bother me at all, I just posted it for the records if needed!

      Tech Support
    • Inconsistency with disabled tabs and multiple instances of PA allowed

      A

      If I the Configuration > View > Standard > Disable Tabs option is checked, when double clicking inside archives on files supported by the internal viewer (PDF, JPEG etc.) they are opened in associated application rather than on a new tab in PA internal viewer, which is expected behavior.
      Next, if the Configuration > Miscellaneous > General > Reuse PA Windows is unchecked, when double clicking on archives associated with PA in Explorer they are opened in new PA instance when there is another one already running, which is expected behavior.
      But when Configuration > View > Standard > Disable Tabs option is checked AND Configuration > Miscellaneous > General > Reuse PA Windows is unchecked, when double clicking inside archives on archive files they are opened in the same instance of PA with no way to get back to the parent archive. I would expect, that when the user doesn’t want to use tabs AND want to use multiple PA instances, that in such case double clicking on archive located inside another archive, the second one would open in a new PA window.

      Tech Support
    • Typo in help output of command line tools

      T

      I’ve made the sections of the output bold to indicate where the typo is.

      Version 7 output
      Commands:

      a : add files to archive (default)
      u : update files to archive
      h : freshen files in archive
      m : move files to archive (files only)
      d : delete files from archive

      r : recurse subfolders
      p|P : store relative Pathnames|store full Pathnames
      PP : store full Pathnames including drive
      c[0,1,2,10,11,13,15,17,19,l,p,w,b,d,z] : set compression level
      (0 - store; 1 - normal ; 2 - maximal)
      (10 - store, 11 - super fast, 13 - fast, 15 - normal, 17 - max, 19 - ultra
      (l - use LZMA, p - use PPMd, w - use WavPack, b - use BZIP2, d - use Deflate
      (z - use optimized compression method based on file exstension)
      g : create Solid archive (7Z format only)

      Version 9 output…
      Commands:

      a : add files to archive (default)
      u : update files to archive
      h : freshen files in archive
      m : move files to archive (files only)
      d : delete files from archive

      r : recurse subfolders
      P : store full Pathnames
      PP : store full Pathnames including drive
      p : store relative Pathnames
      c[0,1,2,10,11,12,13,14,15,16,17,18,19,u,l,p,w,b,d,z] : set compression level
      (0 - store; 1 - normal ; 2 - maximal)
      (10 - store, 11 - super fast, 13 - fast, 15 - normal, 17 - max, 19 - ultra
      (l - use LZMA, p - use PPMd, w - use WavPack, b - use BZIP2, d - use Deflate
      (o - use LZMA2
      (u - use pLZMA4, f - use ZSTD, k - use PPMd_sh, e - use Deflate64
      (z - use optimized strong compression method based on file exstension)
      (x - use optimized fast compression method based on file exstension)
      (m<filters|methods> - use custom set of filters and methods for .PA archive
      y[r|b|d|x|p|d] - filters reflate, bcj2, x64flt, rep, delta
      ypc<size> - custom rep c size
      ypm<size> - custom rep mem size
      yrx<size> - custom reflate zlib level (1-9)
      yt{x} - number of threads
      ya - debug mode
      mt : set multithreading on
      g : create Solid archive (7Z format only)

      Tech Support
    • Error updating from .58 to .60 via patchbeam

      skypx

      error.jpg

      Tech Support
    • Bug when extracting 7ZIP archives

      T

      I’ve found a bug when extracting files from a 7ZIP file, specifically when you tell PowerArchiver to extract only some files and folders from it. This is where the bug exists. You can tell PowerArchiver to extract only certain files but then it proceeds to extract the whole file and not just what you wanted.

      Tech Support
    • Drive Image creation

      T

      Sorry if I’m asking this in the wrong place.
      Can Powerarchiver create images of entire drives (e.g. C: system drive) to create drive image backups?
      Thanks,
      Tim

      Tech Support

    New serial needed?

    Tech Support
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    • M
      Marc last edited by

      hi,

      today i started my PA and did an update check. there was a new version found and so i updated to V 13.00.20
      Unfortunately my serial isn’t working anymore. is v 13.00.20 still beta? in my settings i told the programm to only check for official updates, not for beta.

      can anybody help please

      txs

      1 Reply Last reply Reply Quote 0
      • Luxor
        Luxor Alpha Testers last edited by

        Hi Marc

        Log into your account http://www.conexware.com/shop/
        You should get your new code there.

        M 1 Reply Last reply Reply Quote 0
        • M
          Marc @Luxor last edited by

          txs luxor,

          i did what you said, i received amy new serial, when i enter it the programm says, thak you for purchasing, restart to continue.
          but then it restarts and the box to enter the serial is back again. what am i doing wrong?

          Luxor spwolf 2 Replies Last reply Reply Quote 0
          • Luxor
            Luxor Alpha Testers @Marc last edited by

            @Marc:

            txs luxor,

            i did what you said, i received amy new serial, when i enter it the programm says, thak you for purchasing, restart to continue.
            but then it restarts and the box to enter the serial is back again. what am i doing wrong?

            Hi Marc.

            I don’t know why that’s happening for you to be honest and don’t recall reading any similar report.
            Best wait for one of the devs to see this thread as I’m sure they will get you sorted.

            Or you can contact support here.
            http://www.powerarchiver.com/support/

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware @Marc last edited by

              @Marc:

              txs luxor,

              i did what you said, i received amy new serial, when i enter it the programm says, thak you for purchasing, restart to continue.
              but then it restarts and the box to enter the serial is back again. what am i doing wrong?

              double check that you have correct code (for PA 2012), doublecheck that you are copy and pasting it… if that still doesnt work, try uninstall/install again.

              Generally there hasnt been a single instance where codes were “bad” in past few years so doublecheck everything… and of course, you can contact support as usual and get pretty fast response.

              thanks.

              M 1 Reply Last reply Reply Quote 0
              • M
                Marc @spwolf last edited by

                ok guys,

                my version installed is 13.00.20 from 06/2012.
                i downloaded this code from the shop:

                “PowerArchiver 2012 - Personal - International
                Version 13.00 released Jun 1, 2012”

                when i open registering and enter this code, everytime again he ask me for trial or registering.

                i think i will deinstall and reinstall the version 2011.:mad:

                M M 2 Replies Last reply Reply Quote 0
                • M
                  Marc @Marc last edited by

                  so i did a complete uninstall, cleaned up my registry,re-installed version 13, received a new key,and result is that it do not work. every start of the program i have to re-enter my key. pretty frustrating :mad:

                  Luxor 1 Reply Last reply Reply Quote 0
                  • Luxor
                    Luxor Alpha Testers @Marc last edited by

                    Please do contact support Marc
                    http://www.powerarchiver.com/support/

                    You will get a quick response and hopefully they can get you sorted.

                    Micke 1 Reply Last reply Reply Quote 0
                    • Micke
                      Micke Alpha Testers @Luxor last edited by

                      Hi!
                      I’m just curious. If PA v 13 is now officialy released, how come the version avaliable for download at http://http://www.powerarchiver.com/download-powerarchiver/ is 12.12 and version 13 is beta 3?

                      Kind Regards
                      Micke

                      M 1 Reply Last reply Reply Quote 0
                      • M
                        Mili conexware @Marc last edited by

                        @Marc:

                        ok guys,

                        my version installed is 13.00.20 from 06/2012.
                        i downloaded this code from the shop:

                        “PowerArchiver 2012 - Personal - International
                        Version 13.00 released Jun 1, 2012”

                        when i open registering and enter this code, everytime again he ask me for trial or registering.

                        i think i will deinstall and reinstall the version 2011.:mad:

                        If that is the registration code you received, please copy/paste it into PA 2012, it should register just fine.
                        No reason for it not to work.

                        1 Reply Last reply Reply Quote 0
                        • M
                          Mili conexware @Micke last edited by

                          @Micke:

                          Hi!
                          I’m just curious. If PA v 13 is now officialy released, how come the version avaliable for download at http://http://www.powerarchiver.com/download-powerarchiver/ is 12.12 and version 13 is beta 3?

                          Kind Regards
                          Micke

                          Hi Micke!
                          PA 2012 is still in Beta stage while we put some finishing touches on it :)

                          J 1 Reply Last reply Reply Quote 0
                          • J
                            JustOneLook @Mili last edited by

                            @spwolf:

                            Generally there hasnt been a single instance where codes were “bad” in past few years so doublecheck everything… and of course, you can contact support as usual and get pretty fast response.

                            thanks.

                            Yeah right. It’s the same drama every year. A new version of PA comes out, you’ve got several serials to pick from, and you don’t know which one’s gonna do it until you tried them all out.

                            In my case I had a PA 2010 standard international license and just upgraded to PA 2011 standard using the PA 2011 legacy (!) code. I had to have 3 codes resend and try them out. I’m sick of it. If every software supplier spoon-feeded me in this manner … :mad: 'nuff said, so dear ConexWare license managers please give me a break and do sort out your license codes, instead of having your customers do so - thank you. :mad:

                            btw, another captcha for posting a reply, is this really necessary? You need to re-learn the art of keeping things simple! -.-

                            spwolf 1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware @JustOneLook last edited by

                              @JustOneLook:

                              Yeah right. It’s the same drama every year. A new version of PA comes out, you’ve got several serials to pick from, and you don’t know which one’s gonna do it until you tried them all out.

                              In my case I had a PA 2010 standard international license and just upgraded to PA 2011 standard using the PA 2011 legacy (!) code. I had to have 3 codes resend and try them out. I’m sick of it. If every software supplier spoon-feeded me in this manner … :mad: 'nuff said, so dear ConexWare license managers please give me a break and do sort out your license codes, instead of having your customers do so - thank you. :mad:

                              btw, another captcha for posting a reply, is this really necessary? You need to re-learn the art of keeping things simple! -.-

                              well you are welcome to send us 2011 or 2012 codes that dont work and IF they really dont work, we will give you 10 licenses for free :-).

                              We do understand that people are impatient and that they dont have time to read things, so every time someone sends an email to support that code doesnt work, we try it out ourselves to verify that it does (or doesnt).

                              So if you have an problem, quick email to support and you will be helped, fast.

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                p.s. captcha goes away after few posts, unfortunately a lot of spam bots these days want to post all kinds of crap, we wouldnt have implemented it unless it was necessary as I personally hate it.

                                J 1 Reply Last reply Reply Quote 0
                                • J
                                  JustOneLook @spwolf last edited by

                                  ok … now I’ve calmed down a bit. The registration was successful, I was just surprised that I needed to enter a serial clearly marked as legacy for a current product version. As I see people struggling here … apparently what’s going on is the label had been printed and the tin isn’t ready yet ;)

                                  Anyway, I think software could be protected in a less bothersome way, like in-product-activation online for example. I have software pieces on my machine that have seen several major updates over the years, and I just need my original order number to re-activate it.

                                  And your support team would be relieved of all those “my license doesn’t work” type of emails too.

                                  Sorry for my temper, it’s late at night here and the day was a bit too long :)

                                  spwolf 1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware @JustOneLook last edited by

                                    @JustOneLook:

                                    ok … now I’ve calmed down a bit. The registration was successful, I was just surprised that I needed to enter a serial clearly marked as legacy for a current product version. As I see people struggling here … apparently what’s going on is the label had been printed and the tin isn’t ready yet ;)

                                    Anyway, I think software could be protected in a less bothersome way, like in-product-activation online for example. I have software pieces on my machine that have seen several major updates over the years, and I just need my original order number to re-activate it.

                                    And your support team would be relieved of all those “my license doesn’t work” type of emails too.

                                    Sorry for my temper, it’s late at night here and the day was a bit too long :)

                                    this is what usually happens :-). We completely understand it though.

                                    Reason it says Pro Legacy is that Pro has less features now, but since you purchased it before we give you features than new Pro versions dont have.

                                    Online activation wouldnt be possible because of several factors, one of them being the fact that you are likely to use PA on not-connected computer and then it would suck :-). Plus you would still have to enter some kind of license. And we have people using PA since 2001, so cost of providing free updates would go up if we had to provide online servers for activation for 20 year period, all for the one-time price. It is very different with Antivirus as they charge per year.

                                    We always try to improve the process but there is always going to be someone that does it too fast and doesnt copy the code properly, and who has time to read all those messages, right? :-). Which is why we try to be patient when someone yells at us… not many do actually!

                                    I hope you enjoy improvements in new PA 2012.

                                    thanks!

                                    M 1 Reply Last reply Reply Quote 0
                                    • M
                                      Marc @spwolf last edited by

                                      ok, i’m back, finally, after a lot of installs and de-installs the software is accepting my license code. but if i want to make a backup the programm tells me that the pro features are deactivated. altough i have a pro version. and why do the programm version 12.12 do an update to 13.00.20 (which is still beta) when i activated “only check for official version” ???

                                      spwolf 1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware @Marc last edited by

                                        @Marc:

                                        ok, i’m back, finally, after a lot of installs and de-installs the software is accepting my license code. but if i want to make a backup the programm tells me that the pro features are deactivated. altough i have a pro version. and why do the programm version 12.12 do an update to 13.00.20 (which is still beta) when i activated “only check for official version” ???

                                        email support to check your account:
                                        http://www.powerarchiver.com/support/

                                        maybe you have both standard and pro in your account so you clicked on PA 2012 Standard codes? Support can sort it out since they can easily see whats in your account.

                                        As to the update - during the process, we decide when upcoming version is better than old official one and then we put it on update. So you dont have to wait for things like website changes for instance, which official version needs.

                                        1 Reply Last reply Reply Quote 0
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