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Hi! I came across an issue when I tried to uninstall PowerArch 2013. I got an error “The specified account already exists” which broke the process. I got the same error when I tried to install the current version, without uninstalling the previous one.
So I can’t uninstall and I can’t install PowerArchiver. Any suggestions? OS Windows 8.1 x64.Dariusz
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I’ve been dealing with an intermittent explorer.exe crash for 5-6 years now. It happens randomly and will usually occur multiple times within a single session of an hour or two on my machine when manipulating files through Windows Explorer. explorer.exe is the only thing that ever crashes, so it’s not hardware IMO. I’ve done all hardware diagnostics and RAM is good. I’ve even swapped out motherboards with different brand and even the exact same one and it still crashes. sfc /scannow indicates system files are fine. I’ve done multiple reinstalls of the OS with no positive results. This crashing has happened on Windows 7 64-bit and Windows 10 64-bit. It seemed to get more frequent with Windows 10 after upgrading last year. I’ve also been using PowerArchiver throughout that time period (upgrading over time with new releases). I recently disabled all non-Microsoft extensions via ShellExView and saw no crashes for about 10 days, which is really unusual. I turned back them all back on after 10 days and saw another explorer.exe crash within the hour. So I disabled all 32-bit extensions and saw another crash. Following that I disabled all the PowerArchiver shell extensions and haven’t seen a crash after a day of heavy usage manipulating files within Windows Explorer, which doesn’t happen for me. The crash dumps I’ve captured don’t seem to indicate PowerArchiver is involved but I have a hunch it has something do with PowerArchiver shell extensions. The system even feels smoother with the PA extensions disabled. Windows 10 reliability monitor always has the same type of problem:
Description Faulting Application Path: C:\WINDOWS\explorer.exe Problem signature Problem Event Name: BEX64 Application Name: explorer.exe Application Version: 10.0.17134.165 Application Timestamp: 4031a9f8 Fault Module Name: StackHash_e78e Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: PCH_8D_FROM_ntdll+0x000000000009AA54 Exception Code: c0000005 Exception Data: 0000000000000008 OS Version: 10.0.17134.2.0.0.256.48 Locale ID: 1033 Additional Information 1: e78e Additional Information 2: e78e327659b46c9a0c6916396b253cbf Additional Information 3: cebf Additional Information 4: cebf952c5db535ae7880488aafce55d9 Extra information about the problem Bucket ID: 1a57e4e784fbc735c231c68bd88581a9 (1311047270476906921)I know this is a very nebulous explanation but is there any way to link this up to PA shell extensions as the cause? I can provide the crash dumps and additional information if necessary.
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Good morning,
I have been using all compression programs for over 20 years, I have always found Winrar very easy to use when I create a self-extracting archive, even 7-zip is simple, “right click” and “create self-extracting archive”, because on powerarchiver it must be like this confused ?
It doesn’t just create the archive, it opens a page where I have to select the file again, what kind of archive, which folder to create it, etc … you should learn from your competitors how to make life easier! -
Converting an archive to .zip (using both the “Deflate (.zip, compatible)” and “Store” compression methods) always creates a .zipx file instead.
pa-convert-zip-1.jpg
pa-convert-zip-2.jpgUsing the “Store” method sometimes creates a .zip file; I have seen it happen just now, but I cannot reproduce it.
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Hi,
So refer this screenshot:
image_2020-12-30_115129.png
The properties panel that you see, is what I tried to compress, using PA, with following settigs:
Extreme Strong optimize
https://forums.powerarchiver.com/assets/uploads/files/1609079025475-image_2020-12-27_195344.pngThe process was stuck at 0% with no progress for over 8 Hours:
PA.png
Then the usual, clicking will make it go not responding.
So, I could not get the files compressed using PA.
I tried 7zip, and it worked, so that’s 1 issue.
PA shows incorrect original(before compression) size of total contents.
Refer the first screenshot.
folder’s size is shown correctly in 7ZIP
but not in powerarc.this happens with every archive, whether they are compressed in PA or not, whether it has only 1 file, or multiple files inside multiple directory.
Neither does the archive property panel shows original content’s size.
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Hi,
So my rig is as below:
CPU: Intel® Core™ i7-4720HQ CPU @ 2.60GHz (Turbo 3.7GHz)
RAM: 16 Gigs DDR3
Samsung SSD 860 EVO
Windows 10 pro for workstations x64, freshly installed on 22nd Dec 2020, and updated.
PA freshly downloaded on same day, so it’s 2021 x.x.62 versionPA Stuck.png
Issue and reproduction:
If you start a compression, and if it’s mid way anywhere or even started, and you try to cancel it, the window will get stuck there, another click or key press will make the window not responding, then, and more will make windows to collect logs for crash, and the process will be terminated by windowsOn the other hand.
If the process is mid way, and if you try to pause it, the compression, CPU utilization, RAM usage will stay/increase as if the compression if still going on, the whole process will take it’s course, instead of doing what we clicked on.
So, both pause and cancel buttons are useless.
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I recently installed PA 2021. But the PowerArchiver Starter, for my backups, keeps running at high CPU usage, I have to keep killing it, its running about 46% constantly.
I have Windows 10 Pro, 20H2, build 19042.662
Any ideas would be helpful.
Thanks
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Just installed 2021 v20.00.63
Now, when I add to queue, with or without using always use queue.
The powerarc starter opens up in notification bar.
and that’s it, no matter how many files I add to queue, no compression will start.
I also cannot double click or right click the icon.
If i end task for this, and disable queuing, compression works fine, just that I have to manually start individual tasks.
it’s quite ironic that you guys took whole year to fix one issue, in this versions, which completely broke the queuing feature.
Did you guys test it before releasing?
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Hi,
You can obtain the original file from here:
https://pcsupport.lenovo.com/in/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y50-70-notebook-lenovo/80ej/59428436/cb32343883/downloads/driver-list/component?name=Power%20Management
For Lenovo Y50-70 win 7 x64 bit, power management, get lenovo energy management
Run the exe it will extract the installable drivers to C:\drivers
I tried to compress the whole folder using PA using following parameters:
Extreme, strong optimize.
image_2020-12-27_195344.pngThis resulted in negative compression.
However same file is compressed by 7zip alpha, with positive compression:
PA Negative compression.png
I understand that there are different algorithms, parameters used, and totally different software with unique sets of logics programmed, but see if compression algo can be optimized for such files.
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Over the last few months, I’ve been trying to track down the cause of a hanging bug in PA.
I have found a reliable test case (on my computer at least).I am trying to extract the folders/files from: https://github.com/codereader/DarkRadiant/releases/download/2.9.0/windeps.7z
By selecting both folders, then dragging over to a Windows Explorer window on another HDD.
I’m not sure what causes this but this just doesn’t do anything, progress bar appears, but nothing happens.
PA shows about 5% CPU utilization and I’ve left this going all night and it never does anything.
It doesn’t always happen, but this morning this is reliably failing for me.
The folder I’m dragging to is under Git source control, but this also happens when dragging into other folders also, but not always, sometimes it works.If I do a regular extraction and use the dialog box to select the location to extract to, that always works.
Windows 10 64bit Pro 20H2 (19042.630)
Ryzen 3900X
Anti Virus is built in Windows Security only.I captured a dump of the running process if that helps: https://drive.google.com/file/d/1WLzHG_fOAMtzGMMFLHlIElnQXhsoPyYd/view?usp=sharing
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I have just installed 2021, but seems to have similar issues to 2019. If you move the app between differen monitors (with different resolutions) the app does not automatically adjust accordingly, so on one monitor I have the app is too big for the screen, whereas on another monitor it only takes up a small fraction of the screen.
This was worse with 2019, where the fonts were totally screwed up, making the app unusable. This seems better in 2021, but still not working properly. -
Hi.
I have noticed after updating PowerArchiver through PatchBeam to 20.00.63, after the installer finished and I recheck for updates, it still tells me that I have version 20.00.62 installed and prompts to download 20.00.63 again.
This also happens when I install from the offline setup file powarc200063.exe ( https://powerarchiverdl.cachefly.net/2021/powarc200063.exe ). It still installs version 20.00.62 and the process goes over and over again.
Also, in PowerArchiver About screen I see version 20.00.62 but in Programs and Features in Windows 10, version 20.00.63 is displayed as being installed.
Can someone check and see if they experience similar behavior?
Thank you!
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When I double click on a file within an archive the file gets temporarily extracted to being opened with the external program. When I now go back to the windows explorer and want to open another archive while the file from the first archive is still being extraceted, a new window of power archiver opens and immediatly closes. It opens and closes the new window repeatedly until the extraction of the file from the first archive is completed.
I use the option that power archiver opens a new tab when another archive is opened.
This happend with version 20.00.60. I wanted to update it to 20.00.63 as shown in the update window but it just updates to 20.00.62. It still shows that 20.00.63 is available but never seem to update to that version. The bug still exists though.
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I have some large zip files (~ 40 MB) with a lot of html files. When I double click on one of them in the archive, it takes a long time (eg 20 sec) for the file to be extracted and opened in the browser.
I am using version 19.00.59.
I discovered that the root cause of the problem is that all the files in the archive are extracted to the temporary dir before the selected file is launched.
It does not appear to happen with other file types (such as pdf) nor when dragging a html file into the browser.
I think I recall this issue being raised by someone else, but could not find it.
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On PowerArchiver 2021 (20.00.60) and windows 10, Both options in the windows explorer shell extension, “Compress to …zip” and “Compress to …zipx” create a .zipx file. ¿Its this intended?
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My slow ring still reads as 19.00.59… will it ever offer an update to 2021 or is that something I must do manually?
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Hello there,
I was installing-uninstalling and reinstalling PA 2021 due to another bug when I noticed a minor popup “bug” if it is considered a bug, regarding application association with recommended formats.
During PA installation you get to choose those options
Installation 1.pngI have ticked Associate PA with recommended formats
Installation completes and when you open PA the defult theme is Windows Ribbon.
When I changed it to Classic Theme, PA restarts for changes to take effect and then I get the below popup (Sorry I have a greek system)
It asks: Do you want PA to associate with recommended formats now?
Options: Associate for all users and Never show again.
Popup 2.pngI could swear that once I was changing themes and icons all the time to see which one I prefered and also toggling PA.exe to run as admin and windows compatibility mode and got this popup twice or tripple times.
Well this one does not bother me at all, I just posted it for the records if needed! -
If I the Configuration > View > Standard > Disable Tabs option is checked, when double clicking inside archives on files supported by the internal viewer (PDF, JPEG etc.) they are opened in associated application rather than on a new tab in PA internal viewer, which is expected behavior.
Next, if the Configuration > Miscellaneous > General > Reuse PA Windows is unchecked, when double clicking on archives associated with PA in Explorer they are opened in new PA instance when there is another one already running, which is expected behavior.
But when Configuration > View > Standard > Disable Tabs option is checked AND Configuration > Miscellaneous > General > Reuse PA Windows is unchecked, when double clicking inside archives on archive files they are opened in the same instance of PA with no way to get back to the parent archive. I would expect, that when the user doesn’t want to use tabs AND want to use multiple PA instances, that in such case double clicking on archive located inside another archive, the second one would open in a new PA window. -
I’ve made the sections of the output bold to indicate where the typo is.
Version 7 output
Commands:a : add files to archive (default)
u : update files to archive
h : freshen files in archive
m : move files to archive (files only)
d : delete files from archiver : recurse subfolders
Version 9 output…
p|P : store relative Pathnames|store full Pathnames
PP : store full Pathnames including drive
c[0,1,2,10,11,13,15,17,19,l,p,w,b,d,z] : set compression level
(0 - store; 1 - normal ; 2 - maximal)
(10 - store, 11 - super fast, 13 - fast, 15 - normal, 17 - max, 19 - ultra
(l - use LZMA, p - use PPMd, w - use WavPack, b - use BZIP2, d - use Deflate
(z - use optimized compression method based on file exstension)
g : create Solid archive (7Z format only)
Commands:a : add files to archive (default)
u : update files to archive
h : freshen files in archive
m : move files to archive (files only)
d : delete files from archiver : recurse subfolders
P : store full Pathnames
PP : store full Pathnames including drive
p : store relative Pathnames
c[0,1,2,10,11,12,13,14,15,16,17,18,19,u,l,p,w,b,d,z] : set compression level
(0 - store; 1 - normal ; 2 - maximal)
(10 - store, 11 - super fast, 13 - fast, 15 - normal, 17 - max, 19 - ultra
(l - use LZMA, p - use PPMd, w - use WavPack, b - use BZIP2, d - use Deflate
(o - use LZMA2
(u - use pLZMA4, f - use ZSTD, k - use PPMd_sh, e - use Deflate64
(z - use optimized strong compression method based on file exstension)
(x - use optimized fast compression method based on file exstension)
(m<filters|methods> - use custom set of filters and methods for .PA archive
y[r|b|d|x|p|d] - filters reflate, bcj2, x64flt, rep, delta
ypc<size> - custom rep c size
ypm<size> - custom rep mem size
yrx<size> - custom reflate zlib level (1-9)
yt{x} - number of threads
ya - debug mode
mt : set multithreading on
g : create Solid archive (7Z format only)
PA - 12.11.02 - FTP Not connecting
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Guys,
I have reported this a few times since this started being a problem during development. However, even on updating to the latest and greatest alpha’s, beta’s and release’s including 12.11.02 recently out. I still cant connect easily to my LiveDrive account
On the times i do connect it doesnt show any of the folders stucture’s, it lets me upload but i cant see those files uploaded.
however, when i user a Commerically Freeware FTP Program like FileZilla. Something i have used many times both at home and business. it works without any issue, instantly connects and does the job its designed to do…
Now, i can only aid you at home becaue work disable FTP’s via local systems, i can connect via internet.
Another thing i would like to see on PA’s FTP is more options. I really think you should use filezilla as a template because in comparison it is superior and i personally want to uninstall that application and use PowerArchiver as it was myself who suggested along time ago that PA should host an FTP Feature if memory serves me corrrectly.
Host: ftp.livedrive.com
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“more options”… good suggestion :-)
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“more options”… good suggestion :-)
Options are great, but the settings to connect to livedrive are basic. just Ftp port 21/22 with my email as a username and my password.
What i think could be an issue is the “@” symbol. Microsoft FTP Tool in windows 7 wouldnt allow me to enter my email address as a username. so i had to put a wrong username in and when it prompted me to correct it i then entered the correct detaisl and it worked.
regardless, i am trying my best every way possible to use PA’s FTP to run automatic backups etc to my cloud storage and i just cant do it.
but yes, more editble options is always nice to have.
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well I was being sarcastic :-).
As to the livedrive, we will check it out… you should have reported it exactly like that long time ago, and it would have been fixed long time ago probably :-)
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well I was being sarcastic :-).
As to the livedrive, we will check it out… you should have reported it exactly like that long time ago, and it would have been fixed long time ago probably :-)
At the time, i asked and others were not experiencing the same issues as i was, also i was having issues with my nas and internet connections. So i didnt want to pass blaime.
However, everything on my side is working and all other ftp software’s work correctly, apart from PA.
Now again, i have mentined this point before and didnt get any response.
The last time i remember this ftp working perfectly with my livedrive account was before the bug fix for the password being visible in the combo box was made.
After that fix was rolled out i had issues conneting. but again that was around the time my NAS drive was having firmware issues hense why i then used PA on my laptop to try and run backups via ftp.
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Hey Richard!
I remember doing some tests regarding this when you reported, also involving the help of other forum members where nobody else could reproduce a same or similar issue.
Again, that doesn’t mean you’re not having issues and that there is nothing to fix.Now, I would love to be able to reproduce this directly and I have tried registering for a livedrive account. Unfortunately, they do not have a free trial or a limited free account as most do, so I could not.
Are you able to create a test account where we can try to log in and test the issue to confirm it and log it in?
If so, please do(and you can PM me if needed to keep things private). I’ll test it, confirm it and log it in for fixing.
:) -
I can create a username and password for others but im not sure if this is ftp supported. more via a web portal. However, i will give it a test tonight for you.
Worst case Mili, do you have the ability to remote external computers?
i dont mind us having a remote session, i can show you my system specs, the settings as much data as you need to collect and all live.
Anything to help fix this bug, and also to make my friends in ConeXware busy.
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@Sir:
I can create a username and password for others but im not sure if this is ftp supported. more via a web portal. However, i will give it a test tonight for you.
That would be great!!! That way, once reproduced here, we can pinpoint some things which will help us locate and fix the issue.
Give it a try, hopefully it will work.
If not, we’ll go from there and try the remote session. -
Rite, i can create a shared account where users can access and upload there files to my livedrive account.
However, even after i setup a new email, with password FTP would only get to username confirmed and then cut off.
So this to me means that my main profile is the only one that can have direct FTP Access.
However, without passing over my direct password these are the settings.
Host: ftp.livedrive.com
Port: *blank ie nothing in it
Protocol: FTP - File Transfer Protocol
Encryption: Use Plain FTP
Logon Type: Normal
User: is my full email address including @ symbol
password: is my passwordServer type: Default (Autodetect)
ByPass Proxy: unticked, blank
Transfer Mode: Default
Charset: Autodetect UTF-8 if supported. -
to add to the workload can you look at applying the below;
1. When User unticks “Anonymous Login” it keeps the anonymous details in username and password boxs. If a user unticks the box this should clear those boxes so the user doesnt have to.
2. When the user clears the port number as 0 or nill on save it defaults it to 21 or whatever number relivant to the mode. [ stop this please, if a user has removed it after it being there in the 1st place they wanting to]
3. Please add a “Display Password” tick box next to password box
4. Please add a “Test Connection” option thus it atempts to connect based on the details and on result prompts user. ie Connection Succesful, would you like to save changes? ie Cannot connect, please consult FTP Support or try again “OK” to continue.
5. Like with Filezilla it would be great if the user could Copy the log to text as you can only clear.
6. Additional ability to store log details in a text, csv format with dates, times etc etc. great for backup records.
PS: below is FileZilla’s connection log i did about 10 mins ago, apart from the email address everything else is real. it should provide you with a good insite.
Status: Resolving address of ftp.livedrive.com
Status: Connecting to 82.129.64.220:21…
Status: Connection established, waiting for welcome message…
Response: 220 Welcome to the Livedrive FTP Server. Host: L1FTP04
Command: USER thisisasample@hotmail.com
Response: 331 Username OK, need password
Command: PASS *********
Response: 230 Welcome Richard, to the Livedrive FTP server
Command: SYST
Response: 215 UNIX emulated by Livedrive FTP server
Command: FEAT
Response: 211-Supported commands:
Response: SIZE
Response: MDTM
Response: OPTS
Response: UTF8
Response: MFMT
Response: 211 end
Command: OPTS UTF8 ON
Response: 200 UTF8 mode enabled
Status: Connected
Status: Retrieving directory listing…
Command: PWD
Response: 257 “/” is current directory.
Command: TYPE I
Response: 200 TYPE is now I
Command: PASV
Response: 227 Entering Passive Mode (82,129,64,220,16,10)
Command: LIST
Response: 150 Accepted data connection
Response: 226 Directory listing complete
Status: Directory listing successful -
Thanks for the tips Rich!
Not much we can do without having access to the server where we can log in ourselves and see what’s happening.
Now onto an alternative :)
I remember you posted a video showing the time it took to log into your NAS drive.
Would you be able to create a video of exactly what happens when logging into your Livedrive account? that might help as an alternative.
Also, please show the PowerArchiver log when logging in. You can paste it here also. -
Ok, just been playing, and had a look at the FTP Log file that Powerarchiver creates! of which really should let me copy and save the Log as text like Filezilla!
Here is the interesting part… why after it logging though correctly does it reach a Response of 500 Command Error and then No Files/Directories?
Now mili what i can say is in time it connects just as quick as Filezilla, but doesnt display anything to suggest its connected… so hense why i thought it wasnt connecting This kind of explains why i could upload but never see any of the files or folders.
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Mili you can sign up for trial account here:
http://www.livedrive.com/SignupToLivedrive/he needs pro account for ftp access?
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@Sir:
Ok, just been playing, and had a look at the FTP Log file that Powerarchiver creates! of which really should let me copy and save the Log as text like Filezilla!
sounds like a nice Feature Request :)
I will log this one in and see what can be done.
If we need anything else, will let you know.
Thanks for taking the time to provide the details!! -
Mili you can sign up for trial account here:
http://www.livedrive.com/SignupToLivedrive/he needs pro account for ftp access?
tried that, asks for credit card information at end of signup and does not let you sign up without it
:( -
Mili you can sign up for trial account here:
http://www.livedrive.com/SignupToLivedrive/he needs pro account for ftp access?
Go for the Pro Suite (£14.95) this is similar to the account i have, although mine has all features unlimited storage and i pay about £7. :)
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tried that, asks for credit card information at end of signup and does not let you sign up without it
:(It wont charge you unless you go over your trial period. Worst case you can remote my system and use my system as a template.
hopefully, i have given you enough data to gain an idea of whats going on.
Couldnt you contact the software firm who provided you with the FTP Source code and see if they know about anything similar? surely they have people who can help?
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Got it logged in with the log info, lets see if that will help. If not, will let you know further.
Thanks!! -
Got it logged in with the log info, lets see if that will help. If not, will let you know further.
Thanks!!Cheers!! so how soon can we expect a patch? i am keen to get this ironed out and use PA. :)
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Not sure yet, will check though :)
I’ve also checked this;
2. When the user clears the port number as 0 or nill on save it defaults it to 21 or whatever number relivant to the mode. [ stop this please, if a user has removed it after it being there in the 1st place they wanting to]If you enter zero in the port number field and save it as that, than zero is saved.
If you just clear the port number field and leave it blank, it goes back to 21 as that is default, which seems correct, no? -
Not sure yet, will check though :)
I’ve also checked this;
2. When the user clears the port number as 0 or nill on save it defaults it to 21 or whatever number relivant to the mode. [ stop this please, if a user has removed it after it being there in the 1st place they wanting to]If you enter zero in the port number field and save it as that, than zero is saved.
If you just clear the port number field and leave it blank, it goes back to 21 as that is default, which seems correct, no?Seems logical, I know in FileZilla it is kept Blank if cleared, but obviosly in the background it keeps it as default.
It might be worth you downloading Filezilla its freeware and opensource. It might give you guys a platform to compare against your own FTP and roll out enhancements.
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@Sir:
Seems logical, I know in FileZilla it is kept Blank if cleared, but obviosly in the background it keeps it as default.
It might be worth you downloading Filezilla its freeware and opensource. It might give you guys a platform to compare against your own FTP and roll out enhancements.
simply copying everything from another ftp is not going to happen… if there is specific wish to be had, there is wishlist. Our FTP is there to save you time compared to others when using common tasks which 99% of people use, not for billions of features. It is like PA vs WinZip - FTP is designed to be more of WinZip, in having crucial features :-).
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simply copying everything from another ftp is not going to happen… if there is specific wish to be had, there is wishlist. Our FTP is there to save you time compared to others when using common tasks which 99% of people use, not for billions of features. It is like PA vs WinZip - FTP is designed to be more of WinZip, in having crucial features :-).
I’m not asking for you to copy it but I expect powerarchivers ftp to work if not better than a commercially available freeware program.
And I know it did during development so it’s frustrating having a tool I used to have working and now I can’t and now. Have a freeware doing a better job…
As soon as its fixed the filezilla can be uninstalled and I can start using my favourite backup tool for ftp transfers again.
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@Sir:
I’m not asking for you to copy it but I expect powerarchivers ftp to work if not better than a commercially available freeware program.
And I know it did during development so it’s frustrating having a tool I used to have working and now I can’t and now. Have a freeware doing a better job…
As soon as its fixed the filezilla can be uninstalled and I can start using my favourite backup tool for ftp transfers again.
patience, you just reported the bug… you should have reported it first time you got it :-)
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Check this out:
www.powerarchiver.com/test/alpha120/powarc121201.exe -
BOOM! SUCESS! FIXED! RESOLVED!
I am now able to connect to my livedrive account as fast as a commerically available ftp client! with no current sign of issues.
I obviosly, will be testing this out and let you know if there is a problem but from my 1st impression its back to what it was during alpha development.
Thanks team! you made a pro user very happy.
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wham bam thank you mam!
