PA - 12.11.02 - FTP Not connecting
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to add to the workload can you look at applying the below;
1. When User unticks “Anonymous Login” it keeps the anonymous details in username and password boxs. If a user unticks the box this should clear those boxes so the user doesnt have to.
2. When the user clears the port number as 0 or nill on save it defaults it to 21 or whatever number relivant to the mode. [ stop this please, if a user has removed it after it being there in the 1st place they wanting to]
3. Please add a “Display Password” tick box next to password box
4. Please add a “Test Connection” option thus it atempts to connect based on the details and on result prompts user. ie Connection Succesful, would you like to save changes? ie Cannot connect, please consult FTP Support or try again “OK” to continue.
5. Like with Filezilla it would be great if the user could Copy the log to text as you can only clear.
6. Additional ability to store log details in a text, csv format with dates, times etc etc. great for backup records.
PS: below is FileZilla’s connection log i did about 10 mins ago, apart from the email address everything else is real. it should provide you with a good insite.
Status: Resolving address of ftp.livedrive.com
Status: Connecting to 82.129.64.220:21…
Status: Connection established, waiting for welcome message…
Response: 220 Welcome to the Livedrive FTP Server. Host: L1FTP04
Command: USER thisisasample@hotmail.com
Response: 331 Username OK, need password
Command: PASS *********
Response: 230 Welcome Richard, to the Livedrive FTP server
Command: SYST
Response: 215 UNIX emulated by Livedrive FTP server
Command: FEAT
Response: 211-Supported commands:
Response: SIZE
Response: MDTM
Response: OPTS
Response: UTF8
Response: MFMT
Response: 211 end
Command: OPTS UTF8 ON
Response: 200 UTF8 mode enabled
Status: Connected
Status: Retrieving directory listing…
Command: PWD
Response: 257 “/” is current directory.
Command: TYPE I
Response: 200 TYPE is now I
Command: PASV
Response: 227 Entering Passive Mode (82,129,64,220,16,10)
Command: LIST
Response: 150 Accepted data connection
Response: 226 Directory listing complete
Status: Directory listing successful -
Thanks for the tips Rich!
Not much we can do without having access to the server where we can log in ourselves and see what’s happening.
Now onto an alternative :)
I remember you posted a video showing the time it took to log into your NAS drive.
Would you be able to create a video of exactly what happens when logging into your Livedrive account? that might help as an alternative.
Also, please show the PowerArchiver log when logging in. You can paste it here also. -
Ok, just been playing, and had a look at the FTP Log file that Powerarchiver creates! of which really should let me copy and save the Log as text like Filezilla!
Here is the interesting part… why after it logging though correctly does it reach a Response of 500 Command Error and then No Files/Directories?
Now mili what i can say is in time it connects just as quick as Filezilla, but doesnt display anything to suggest its connected… so hense why i thought it wasnt connecting This kind of explains why i could upload but never see any of the files or folders.
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Mili you can sign up for trial account here:
http://www.livedrive.com/SignupToLivedrive/he needs pro account for ftp access?
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@Sir:
Ok, just been playing, and had a look at the FTP Log file that Powerarchiver creates! of which really should let me copy and save the Log as text like Filezilla!
sounds like a nice Feature Request :)
I will log this one in and see what can be done.
If we need anything else, will let you know.
Thanks for taking the time to provide the details!! -
Mili you can sign up for trial account here:
http://www.livedrive.com/SignupToLivedrive/he needs pro account for ftp access?
tried that, asks for credit card information at end of signup and does not let you sign up without it
:( -
Mili you can sign up for trial account here:
http://www.livedrive.com/SignupToLivedrive/he needs pro account for ftp access?
Go for the Pro Suite (£14.95) this is similar to the account i have, although mine has all features unlimited storage and i pay about £7. :)
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tried that, asks for credit card information at end of signup and does not let you sign up without it
:(It wont charge you unless you go over your trial period. Worst case you can remote my system and use my system as a template.
hopefully, i have given you enough data to gain an idea of whats going on.
Couldnt you contact the software firm who provided you with the FTP Source code and see if they know about anything similar? surely they have people who can help?
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Got it logged in with the log info, lets see if that will help. If not, will let you know further.
Thanks!! -
Got it logged in with the log info, lets see if that will help. If not, will let you know further.
Thanks!!Cheers!! so how soon can we expect a patch? i am keen to get this ironed out and use PA. :)
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Not sure yet, will check though :)
I’ve also checked this;
2. When the user clears the port number as 0 or nill on save it defaults it to 21 or whatever number relivant to the mode. [ stop this please, if a user has removed it after it being there in the 1st place they wanting to]If you enter zero in the port number field and save it as that, than zero is saved.
If you just clear the port number field and leave it blank, it goes back to 21 as that is default, which seems correct, no? -
Not sure yet, will check though :)
I’ve also checked this;
2. When the user clears the port number as 0 or nill on save it defaults it to 21 or whatever number relivant to the mode. [ stop this please, if a user has removed it after it being there in the 1st place they wanting to]If you enter zero in the port number field and save it as that, than zero is saved.
If you just clear the port number field and leave it blank, it goes back to 21 as that is default, which seems correct, no?Seems logical, I know in FileZilla it is kept Blank if cleared, but obviosly in the background it keeps it as default.
It might be worth you downloading Filezilla its freeware and opensource. It might give you guys a platform to compare against your own FTP and roll out enhancements.
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@Sir:
Seems logical, I know in FileZilla it is kept Blank if cleared, but obviosly in the background it keeps it as default.
It might be worth you downloading Filezilla its freeware and opensource. It might give you guys a platform to compare against your own FTP and roll out enhancements.
simply copying everything from another ftp is not going to happen… if there is specific wish to be had, there is wishlist. Our FTP is there to save you time compared to others when using common tasks which 99% of people use, not for billions of features. It is like PA vs WinZip - FTP is designed to be more of WinZip, in having crucial features :-).
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simply copying everything from another ftp is not going to happen… if there is specific wish to be had, there is wishlist. Our FTP is there to save you time compared to others when using common tasks which 99% of people use, not for billions of features. It is like PA vs WinZip - FTP is designed to be more of WinZip, in having crucial features :-).
I’m not asking for you to copy it but I expect powerarchivers ftp to work if not better than a commercially available freeware program.
And I know it did during development so it’s frustrating having a tool I used to have working and now I can’t and now. Have a freeware doing a better job…
As soon as its fixed the filezilla can be uninstalled and I can start using my favourite backup tool for ftp transfers again.
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@Sir:
I’m not asking for you to copy it but I expect powerarchivers ftp to work if not better than a commercially available freeware program.
And I know it did during development so it’s frustrating having a tool I used to have working and now I can’t and now. Have a freeware doing a better job…
As soon as its fixed the filezilla can be uninstalled and I can start using my favourite backup tool for ftp transfers again.
patience, you just reported the bug… you should have reported it first time you got it :-)
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Check this out:
www.powerarchiver.com/test/alpha120/powarc121201.exe -
BOOM! SUCESS! FIXED! RESOLVED!
I am now able to connect to my livedrive account as fast as a commerically available ftp client! with no current sign of issues.
I obviosly, will be testing this out and let you know if there is a problem but from my 1st impression its back to what it was during alpha development.
Thanks team! you made a pro user very happy.
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wham bam thank you mam!
