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    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support
    • Start PowerArchiver 2023 Starter when my computer starts

      Brian Gregory

      In PowerArchiver 2023 22.00.06 configuration, the option labelled “Start PowerArchiver 2023 Starter when my computer starts” seems to be redundant.

      I am only allowed to change this option when PA Starter is disabled, and then it seems to be ignored.

      When I enable PA Starter this option is forced to the enabled state.

      I think it’d be good to remove “Start PowerArchiver 2023 Starter when my computer starts” completely. I’ve always found it confusing having both options.

      Added later: However i don’t particularly want to use queue but I do like having the PAStarter icon in my tray area.

      Tech Support
    • Testing .pa archives

      PA_Fan

      W10 Pro 22H2 - 64 -bit

      PA 22.00.06 (PA 2023)

      It has been the case with previous versions of PowerArchiver, but I had hoped that the latest might behave differently. Not so, I’m afraid.

      I have, for various obscure reasons, created a few .pa archives, mainly in the hope that they will save me some more space. From time to time, I use the “Test” option to check that important archives are OK and uncorrupted.

      With every .pa archive I’ve tested, the process runs through OK but then reports that there are errors. This is always the number of files in the archive e.g. if 11 files, then 11 errors reported.

      In the .pa, I can:-

      preview the files (usually PDF) extract some or all files and look at or use them convert the .pa to a .zip or .zipx archive, which then works fine and tests without errors

      Is it the case that the Test routine isn’t designed for .pa archives, or is there another reason? Although the .pa seems to function properly, despite the test reporting errors, I would like to be sure that every .pa is OK and not “broken”.

      Some of the .pas are quite old and produced with earlier PA versions (they are truly “archives”). If I extract all the files in the old .pa, create a new, fresh .pa and add back the files to that, then test the new, no errors (at least in the .pa I’ve tried this on) are reported. This would suggest a mismatch between old .pas and newer versions of PA itself.

      Tech Support
    • Small UI / Theme bug in 2023

      Z

      Clipboard02.jpg

      See the, supposedly, blank space where the green box is? It’s like that in Modern Light theme too. I can toggle it, but it’s missing text or shouldn’t be there I guess?

      Thanks :)

      Tech Support
    • PowerArchiver and PACL for macOS

      spwolf

      Dear @Alpha-Testers and all of our users,

      time has come for testing of PowerArchiver and PACL for macOS.
      Please let us know here if you have Mac and can test latest builds.

      Features implemented:
      PowerArchiver 2020 - tabbing, opening, extracting, adding, testing, favorite folders, support for multiple languages, opening via Finder, explorer mode, installer.
      PACL 10 - support for most formats and features in Windows version.

      Upcoming: Tools such as archive converter, batch zip, multi-extract.

      To start testing, please sign up here in this thread, and we will send you latest build.

      thank you!

      Ashampoo_Snap_Wednesday, November 20, 2019_12h54m56s_008_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m05s_009_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m14s_010_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m30s_011_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m39s_012_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m49s_013_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h56m00s_014_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h54m43s_007_.png

      76e97ab9-8d75-4175-9ce8-446500031f38-image.png

      Tech Support

    PA - 12.11.02 - FTP Not connecting

    Tech Support
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    • RJWaring
      RJWaring last edited by

      Guys,

      I have reported this a few times since this started being a problem during development. However, even on updating to the latest and greatest alpha’s, beta’s and release’s including 12.11.02 recently out. I still cant connect easily to my LiveDrive account

      On the times i do connect it doesnt show any of the folders stucture’s, it lets me upload but i cant see those files uploaded.

      however, when i user a Commerically Freeware FTP Program like FileZilla. Something i have used many times both at home and business. it works without any issue, instantly connects and does the job its designed to do…

      Now, i can only aid you at home becaue work disable FTP’s via local systems, i can connect via internet.

      Another thing i would like to see on PA’s FTP is more options. I really think you should use filezilla as a template because in comparison it is superior and i personally want to uninstall that application and use PowerArchiver as it was myself who suggested along time ago that PA should host an FTP Feature if memory serves me corrrectly.

      Host: ftp.livedrive.com

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        “more options”… good suggestion :-)

        RJWaring 1 Reply Last reply Reply Quote 0
        • RJWaring
          RJWaring @spwolf last edited by

          @spwolf:

          “more options”… good suggestion :-)

          Options are great, but the settings to connect to livedrive are basic. just Ftp port 21/22 with my email as a username and my password.

          What i think could be an issue is the “@” symbol. Microsoft FTP Tool in windows 7 wouldnt allow me to enter my email address as a username. so i had to put a wrong username in and when it prompted me to correct it i then entered the correct detaisl and it worked.

          regardless, i am trying my best every way possible to use PA’s FTP to run automatic backups etc to my cloud storage and i just cant do it.

          but yes, more editble options is always nice to have.

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            well I was being sarcastic :-).

            As to the livedrive, we will check it out… you should have reported it exactly like that long time ago, and it would have been fixed long time ago probably :-)

            RJWaring 1 Reply Last reply Reply Quote 0
            • RJWaring
              RJWaring @spwolf last edited by

              @spwolf:

              well I was being sarcastic :-).

              As to the livedrive, we will check it out… you should have reported it exactly like that long time ago, and it would have been fixed long time ago probably :-)

              At the time, i asked and others were not experiencing the same issues as i was, also i was having issues with my nas and internet connections. So i didnt want to pass blaime.

              However, everything on my side is working and all other ftp software’s work correctly, apart from PA.

              Now again, i have mentined this point before and didnt get any response.

              The last time i remember this ftp working perfectly with my livedrive account was before the bug fix for the password being visible in the combo box was made.

              After that fix was rolled out i had issues conneting. but again that was around the time my NAS drive was having firmware issues hense why i then used PA on my laptop to try and run backups via ftp.

              1 Reply Last reply Reply Quote 0
              • M
                Mili conexware last edited by

                Hey Richard!
                I remember doing some tests regarding this when you reported, also involving the help of other forum members where nobody else could reproduce a same or similar issue.
                Again, that doesn’t mean you’re not having issues and that there is nothing to fix.

                Now, I would love to be able to reproduce this directly and I have tried registering for a livedrive account. Unfortunately, they do not have a free trial or a limited free account as most do, so I could not.
                Are you able to create a test account where we can try to log in and test the issue to confirm it and log it in?
                If so, please do(and you can PM me if needed to keep things private). I’ll test it, confirm it and log it in for fixing.
                :)

                1 Reply Last reply Reply Quote 0
                • RJWaring
                  RJWaring last edited by

                  I can create a username and password for others but im not sure if this is ftp supported. more via a web portal. However, i will give it a test tonight for you.

                  Worst case Mili, do you have the ability to remote external computers?

                  i dont mind us having a remote session, i can show you my system specs, the settings as much data as you need to collect and all live.

                  Anything to help fix this bug, and also to make my friends in ConeXware busy.

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    Mili conexware @RJWaring last edited by

                    @Sir:

                    I can create a username and password for others but im not sure if this is ftp supported. more via a web portal. However, i will give it a test tonight for you.

                    That would be great!!! That way, once reproduced here, we can pinpoint some things which will help us locate and fix the issue.
                    Give it a try, hopefully it will work.
                    If not, we’ll go from there and try the remote session.

                    1 Reply Last reply Reply Quote 0
                    • RJWaring
                      RJWaring last edited by

                      Rite, i can create a shared account where users can access and upload there files to my livedrive account.

                      However, even after i setup a new email, with password FTP would only get to username confirmed and then cut off.

                      So this to me means that my main profile is the only one that can have direct FTP Access.

                      However, without passing over my direct password these are the settings.

                      Host: ftp.livedrive.com
                      Port: *blank ie nothing in it
                      Protocol: FTP - File Transfer Protocol
                      Encryption: Use Plain FTP
                      Logon Type: Normal
                      User: is my full email address including @ symbol
                      password: is my password

                      Server type: Default (Autodetect)
                      ByPass Proxy: unticked, blank
                      Transfer Mode: Default
                      Charset: Autodetect UTF-8 if supported.

                      1 Reply Last reply Reply Quote 0
                      • RJWaring
                        RJWaring last edited by

                        to add to the workload can you look at applying the below;

                        1. When User unticks “Anonymous Login” it keeps the anonymous details in username and password boxs. If a user unticks the box this should clear those boxes so the user doesnt have to.

                        2. When the user clears the port number as 0 or nill on save it defaults it to 21 or whatever number relivant to the mode. [ stop this please, if a user has removed it after it being there in the 1st place they wanting to]

                        3. Please add a “Display Password” tick box next to password box

                        4. Please add a “Test Connection” option thus it atempts to connect based on the details and on result prompts user. ie Connection Succesful, would you like to save changes? ie Cannot connect, please consult FTP Support or try again “OK” to continue.

                        5. Like with Filezilla it would be great if the user could Copy the log to text as you can only clear.

                        6. Additional ability to store log details in a text, csv format with dates, times etc etc. great for backup records.

                        PS: below is FileZilla’s connection log i did about 10 mins ago, apart from the email address everything else is real. it should provide you with a good insite.

                        Status: Resolving address of ftp.livedrive.com
                        Status: Connecting to 82.129.64.220:21…
                        Status: Connection established, waiting for welcome message…
                        Response: 220 Welcome to the Livedrive FTP Server. Host: L1FTP04
                        Command: USER thisisasample@hotmail.com
                        Response: 331 Username OK, need password
                        Command: PASS *********
                        Response: 230 Welcome Richard, to the Livedrive FTP server
                        Command: SYST
                        Response: 215 UNIX emulated by Livedrive FTP server
                        Command: FEAT
                        Response: 211-Supported commands:
                        Response: SIZE
                        Response: MDTM
                        Response: OPTS
                        Response: UTF8
                        Response: MFMT
                        Response: 211 end
                        Command: OPTS UTF8 ON
                        Response: 200 UTF8 mode enabled
                        Status: Connected
                        Status: Retrieving directory listing…
                        Command: PWD
                        Response: 257 “/” is current directory.
                        Command: TYPE I
                        Response: 200 TYPE is now I
                        Command: PASV
                        Response: 227 Entering Passive Mode (82,129,64,220,16,10)
                        Command: LIST
                        Response: 150 Accepted data connection
                        Response: 226 Directory listing complete
                        Status: Directory listing successful

                        1 Reply Last reply Reply Quote 0
                        • M
                          Mili conexware last edited by

                          Thanks for the tips Rich!
                          Not much we can do without having access to the server where we can log in ourselves and see what’s happening.
                          Now onto an alternative :)
                          I remember you posted a video showing the time it took to log into your NAS drive.
                          Would you be able to create a video of exactly what happens when logging into your Livedrive account? that might help as an alternative.
                          Also, please show the PowerArchiver log when logging in. You can paste it here also.

                          1 Reply Last reply Reply Quote 0
                          • RJWaring
                            RJWaring last edited by

                            Ok, just been playing, and had a look at the FTP Log file that Powerarchiver creates! of which really should let me copy and save the Log as text like Filezilla!

                            Here is the interesting part… why after it logging though correctly does it reach a Response of 500 Command Error and then No Files/Directories?

                            Now mili what i can say is in time it connects just as quick as Filezilla, but doesnt display anything to suggest its connected… so hense why i thought it wasnt connecting This kind of explains why i could upload but never see any of the files or folders.
                            attachment_p_27981_0_ftplog.jpg

                            M 1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              Mili you can sign up for trial account here:
                              http://www.livedrive.com/SignupToLivedrive/

                              he needs pro account for ftp access?

                              M RJWaring 2 Replies Last reply Reply Quote 0
                              • M
                                Mili conexware @RJWaring last edited by

                                @Sir:

                                Ok, just been playing, and had a look at the FTP Log file that Powerarchiver creates! of which really should let me copy and save the Log as text like Filezilla!

                                sounds like a nice Feature Request :)

                                I will log this one in and see what can be done.
                                If we need anything else, will let you know.
                                Thanks for taking the time to provide the details!!

                                1 Reply Last reply Reply Quote 0
                                • M
                                  Mili conexware @spwolf last edited by

                                  @spwolf:

                                  Mili you can sign up for trial account here:
                                  http://www.livedrive.com/SignupToLivedrive/

                                  he needs pro account for ftp access?

                                  tried that, asks for credit card information at end of signup and does not let you sign up without it
                                  :(

                                  RJWaring 1 Reply Last reply Reply Quote 0
                                  • RJWaring
                                    RJWaring @spwolf last edited by

                                    @spwolf:

                                    Mili you can sign up for trial account here:
                                    http://www.livedrive.com/SignupToLivedrive/

                                    he needs pro account for ftp access?

                                    Go for the Pro Suite (£14.95) this is similar to the account i have, although mine has all features unlimited storage and i pay about £7. :)

                                    1 Reply Last reply Reply Quote 0
                                    • RJWaring
                                      RJWaring @Mili last edited by

                                      @Mili:

                                      tried that, asks for credit card information at end of signup and does not let you sign up without it
                                      :(

                                      It wont charge you unless you go over your trial period. Worst case you can remote my system and use my system as a template.

                                      hopefully, i have given you enough data to gain an idea of whats going on.

                                      Couldnt you contact the software firm who provided you with the FTP Source code and see if they know about anything similar? surely they have people who can help?

                                      1 Reply Last reply Reply Quote 0
                                      • M
                                        Mili conexware last edited by

                                        Got it logged in with the log info, lets see if that will help. If not, will let you know further.
                                        Thanks!!

                                        RJWaring 1 Reply Last reply Reply Quote 0
                                        • RJWaring
                                          RJWaring @Mili last edited by

                                          @Mili:

                                          Got it logged in with the log info, lets see if that will help. If not, will let you know further.
                                          Thanks!!

                                          Cheers!! so how soon can we expect a patch? i am keen to get this ironed out and use PA. :)

                                          1 Reply Last reply Reply Quote 0
                                          • M
                                            Mili conexware last edited by

                                            Not sure yet, will check though :)

                                            I’ve also checked this;
                                            2. When the user clears the port number as 0 or nill on save it defaults it to 21 or whatever number relivant to the mode. [ stop this please, if a user has removed it after it being there in the 1st place they wanting to]

                                            If you enter zero in the port number field and save it as that, than zero is saved.
                                            If you just clear the port number field and leave it blank, it goes back to 21 as that is default, which seems correct, no?

                                            RJWaring 1 Reply Last reply Reply Quote 0
                                            • RJWaring
                                              RJWaring @Mili last edited by

                                              @Mili:

                                              Not sure yet, will check though :)

                                              I’ve also checked this;
                                              2. When the user clears the port number as 0 or nill on save it defaults it to 21 or whatever number relivant to the mode. [ stop this please, if a user has removed it after it being there in the 1st place they wanting to]

                                              If you enter zero in the port number field and save it as that, than zero is saved.
                                              If you just clear the port number field and leave it blank, it goes back to 21 as that is default, which seems correct, no?

                                              Seems logical, I know in FileZilla it is kept Blank if cleared, but obviosly in the background it keeps it as default.

                                              It might be worth you downloading Filezilla its freeware and opensource. It might give you guys a platform to compare against your own FTP and roll out enhancements.

                                              spwolf 1 Reply Last reply Reply Quote 0
                                              • spwolf
                                                spwolf conexware @RJWaring last edited by

                                                @Sir:

                                                Seems logical, I know in FileZilla it is kept Blank if cleared, but obviosly in the background it keeps it as default.

                                                It might be worth you downloading Filezilla its freeware and opensource. It might give you guys a platform to compare against your own FTP and roll out enhancements.

                                                simply copying everything from another ftp is not going to happen… if there is specific wish to be had, there is wishlist. Our FTP is there to save you time compared to others when using common tasks which 99% of people use, not for billions of features. It is like PA vs WinZip - FTP is designed to be more of WinZip, in having crucial features :-).

                                                RJWaring 1 Reply Last reply Reply Quote 0
                                                • RJWaring
                                                  RJWaring @spwolf last edited by

                                                  @spwolf:

                                                  simply copying everything from another ftp is not going to happen… if there is specific wish to be had, there is wishlist. Our FTP is there to save you time compared to others when using common tasks which 99% of people use, not for billions of features. It is like PA vs WinZip - FTP is designed to be more of WinZip, in having crucial features :-).

                                                  I’m not asking for you to copy it but I expect powerarchivers ftp to work if not better than a commercially available freeware program.

                                                  And I know it did during development so it’s frustrating having a tool I used to have working and now I can’t and now. Have a freeware doing a better job…

                                                  As soon as its fixed the filezilla can be uninstalled and I can start using my favourite backup tool for ftp transfers again.

                                                  spwolf 1 Reply Last reply Reply Quote 0
                                                  • spwolf
                                                    spwolf conexware @RJWaring last edited by

                                                    @Sir:

                                                    I’m not asking for you to copy it but I expect powerarchivers ftp to work if not better than a commercially available freeware program.

                                                    And I know it did during development so it’s frustrating having a tool I used to have working and now I can’t and now. Have a freeware doing a better job…

                                                    As soon as its fixed the filezilla can be uninstalled and I can start using my favourite backup tool for ftp transfers again.

                                                    patience, you just reported the bug… you should have reported it first time you got it :-)

                                                    1 Reply Last reply Reply Quote 0
                                                    • spwolf
                                                      spwolf conexware last edited by

                                                      Check this out:
                                                      www.powerarchiver.com/test/alpha120/powarc121201.exe

                                                      1 Reply Last reply Reply Quote 0
                                                      • RJWaring
                                                        RJWaring last edited by

                                                        BOOM! SUCESS! FIXED! RESOLVED!

                                                        I am now able to connect to my livedrive account as fast as a commerically available ftp client! with no current sign of issues.

                                                        I obviosly, will be testing this out and let you know if there is a problem but from my 1st impression its back to what it was during alpha development.

                                                        Thanks team! you made a pro user very happy.

                                                        1 Reply Last reply Reply Quote 0
                                                        • spwolf
                                                          spwolf conexware last edited by

                                                          wham bam thank you mam!

                                                          1 Reply Last reply Reply Quote 0
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