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    • Powerarchiver 2021 incorrectly extract tar.xz file

      E

      Configuration:
      Powerarchiver 2021 20.00.73
      Windows 10 Education 10.0.19042 Build 19042

      When extracting gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf.tar.xz , Powerarchiver wrongly thinks some .exe files have a length of zero:

      98773b3b-65c0-48fa-8cd4-d081b2e0adee-image.png

      Once extracted:

      D:\Temp\Powerarchiver\gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf\bin>dir *.exe Volume in drive D is DATA Volume Serial Number is 0E12-BCA2 Directory of D:\Temp\Powerarchiver\gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf\bin 2020-11-20 07:10 PM 1,391,599 arm-none-linux-gnueabihf-addr2line.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ar.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-as.exe 2020-11-20 07:41 PM 3,030,119 arm-none-linux-gnueabihf-c++.exe 2020-11-20 07:10 PM 1,389,293 arm-none-linux-gnueabihf-c++filt.exe 2020-11-20 07:41 PM 3,027,513 arm-none-linux-gnueabihf-cpp.exe 2020-11-20 07:10 PM 4,040,503 arm-none-linux-gnueabihf-dwp.exe 2020-11-20 07:10 PM 391,769 arm-none-linux-gnueabihf-elfedit.exe 2020-11-20 07:41 PM 0 arm-none-linux-gnueabihf-g++.exe 2020-11-20 07:41 PM 3,026,926 arm-none-linux-gnueabihf-gcc-10.2.1.exe 2020-11-20 07:41 PM 609,607 arm-none-linux-gnueabihf-gcc-ar.exe 2020-11-20 07:41 PM 609,607 arm-none-linux-gnueabihf-gcc-nm.exe 2020-11-20 07:41 PM 609,607 arm-none-linux-gnueabihf-gcc-ranlib.exe 2020-11-20 07:41 PM 0 arm-none-linux-gnueabihf-gcc.exe 2020-11-20 07:41 PM 2,165,533 arm-none-linux-gnueabihf-gcov-dump.exe 2020-11-20 07:41 PM 2,343,605 arm-none-linux-gnueabihf-gcov-tool.exe 2020-11-20 07:41 PM 2,450,233 arm-none-linux-gnueabihf-gcov.exe 2020-11-20 07:54 PM 9,605,899 arm-none-linux-gnueabihf-gdb.exe 2020-11-20 07:41 PM 3,028,997 arm-none-linux-gnueabihf-gfortran.exe 2020-11-20 07:10 PM 1,412,943 arm-none-linux-gnueabihf-gprof.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ld.bfd.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ld.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ld.gold.exe 2020-11-20 07:41 PM 25,546,567 arm-none-linux-gnueabihf-lto-dump.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-nm.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-objcopy.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-objdump.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ranlib.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-readelf.exe 2020-11-20 07:10 PM 1,393,083 arm-none-linux-gnueabihf-size.exe 2020-11-20 07:10 PM 1,392,464 arm-none-linux-gnueabihf-strings.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-strip.exe 32 File(s) 67,465,867 bytes 0 Dir(s) 1,002,422,431,744 bytes free

      When the same archive is being extracted from a git bash session (after having installed git 2.30.1 for Windows 64 bit version from git-scm.com), the .exe files are extracted as expected:

      xz -k -d gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf.tar.xz tar xf gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf.tar cd gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf/bin ll *.exe -rwxr-xr-x 1 User 197121 1391599 Nov 20 19:10 arm-none-linux-gnueabihf-addr2line.exe* -rwxr-xr-x 2 User 197121 1421598 Nov 20 19:10 arm-none-linux-gnueabihf-ar.exe* -rwxr-xr-x 2 User 197121 2028927 Nov 20 19:10 arm-none-linux-gnueabihf-as.exe* -rwxr-xr-x 2 User 197121 3030119 Nov 20 19:41 arm-none-linux-gnueabihf-c++.exe* -rwxr-xr-x 1 User 197121 1389293 Nov 20 19:10 arm-none-linux-gnueabihf-c++filt.exe* -rwxr-xr-x 1 User 197121 3027513 Nov 20 19:41 arm-none-linux-gnueabihf-cpp.exe* -rwxr-xr-x 1 User 197121 4040503 Nov 20 19:10 arm-none-linux-gnueabihf-dwp.exe* -rwxr-xr-x 1 User 197121 391769 Nov 20 19:10 arm-none-linux-gnueabihf-elfedit.exe* -rwxr-xr-x 2 User 197121 3030119 Nov 20 19:41 arm-none-linux-gnueabihf-g++.exe* -rwxr-xr-x 2 User 197121 3026926 Nov 20 19:41 arm-none-linux-gnueabihf-gcc-10.2.1.exe* -rwxr-xr-x 1 User 197121 609607 Nov 20 19:41 arm-none-linux-gnueabihf-gcc-ar.exe* -rwxr-xr-x 1 User 197121 609607 Nov 20 19:41 arm-none-linux-gnueabihf-gcc-nm.exe* -rwxr-xr-x 1 User 197121 609607 Nov 20 19:41 arm-none-linux-gnueabihf-gcc-ranlib.exe* -rwxr-xr-x 2 User 197121 3026926 Nov 20 19:41 arm-none-linux-gnueabihf-gcc.exe* -rwxr-xr-x 1 User 197121 2165533 Nov 20 19:41 arm-none-linux-gnueabihf-gcov-dump.exe* -rwxr-xr-x 1 User 197121 2343605 Nov 20 19:41 arm-none-linux-gnueabihf-gcov-tool.exe* -rwxr-xr-x 1 User 197121 2450233 Nov 20 19:41 arm-none-linux-gnueabihf-gcov.exe* -rwxr-xr-x 1 User 197121 9605899 Nov 20 19:54 arm-none-linux-gnueabihf-gdb.exe* -rwxr-xr-x 1 User 197121 3028997 Nov 20 19:41 arm-none-linux-gnueabihf-gfortran.exe* -rwxr-xr-x 1 User 197121 1412943 Nov 20 19:10 arm-none-linux-gnueabihf-gprof.exe* -rwxr-xr-x 4 User 197121 2572182 Nov 20 19:10 arm-none-linux-gnueabihf-ld.bfd.exe* -rwxr-xr-x 4 User 197121 2572182 Nov 20 19:10 arm-none-linux-gnueabihf-ld.exe* -rwxr-xr-x 2 User 197121 4550029 Nov 20 19:10 arm-none-linux-gnueabihf-ld.gold.exe* -rwxr-xr-x 1 User 197121 25546567 Nov 20 19:41 arm-none-linux-gnueabihf-lto-dump.exe* -rwxr-xr-x 2 User 197121 1404945 Nov 20 19:10 arm-none-linux-gnueabihf-nm.exe* -rwxr-xr-x 2 User 197121 1531656 Nov 20 19:10 arm-none-linux-gnueabihf-objcopy.exe* -rwxr-xr-x 2 User 197121 1991350 Nov 20 19:10 arm-none-linux-gnueabihf-objdump.exe* -rwxr-xr-x 2 User 197121 1421598 Nov 20 19:10 arm-none-linux-gnueabihf-ranlib.exe* -rwxr-xr-x 2 User 197121 1163376 Nov 20 19:10 arm-none-linux-gnueabihf-readelf.exe* -rwxr-xr-x 1 User 197121 1393083 Nov 20 19:10 arm-none-linux-gnueabihf-size.exe* -rwxr-xr-x 1 User 197121 1392464 Nov 20 19:10 arm-none-linux-gnueabihf-strings.exe* -rwxr-xr-x 2 User 197121 1531656 Nov 20 19:10 arm-none-linux-gnueabihf-strip.exe*

      The same archive file does extract properly under a native Linux Ubuntu 20.04 system, or under Windows 10 using the WSL2 Linux subsystem using xz and tar.

      Tech Support
    • Log waite for bugs to be fixed

      D

      Its a long time since people reported bugs like converter bug still no fix yet

      Tech Support
    • Is PowerArchiver 2021 stable?

      BigMike

      Hi,

      I just saw, that on the Website, PowerArchiver 2021 20.00.73 is advertised as latest version. (Actually, the downloaded version says, it’s 20.00.70 in the about dialog)
      But it still comes with the “red icon set” for preview versions and has some known unfixed bugs, as I read here.

      Is it sufficiently stable to be used on production systems?

      Kind regards

      Tech Support
    • File Browser: Operations don't trigger UAC

      BigMike

      This happens in Archive and Explorer Mode:

      Navigate to a folder, which is UAC protected (for example C:\Program Files) Right click -> New -> Folder (or any other item)
      => Nothing happens

      Expected behaviour: UAC prompt is triggered and a new folder (or file) will be created

      PowerArchiver 19.00.57

      Tech Support
    • Bugs I found and wanted to share with the team.

      B

      Hi I recently bought PowerArchiver and found some bugs and issues that I hit testing some of the features out.

      If you are doing a backup and on the compression options screen its default is compression format is PA with no option to change disk spanning. If you change to 7-zip you can change disk spanning. If you change the disk spanning then move back to PA format the field for disk spanning disables but the option stays set to what you changed it to. When you do a backup it will use PA with files spanning but PowerArchiver says that its not a valid format when you open it. If PA can’t really do file spanning then this screen is allowing it.

      I have attached an image where the progress bar is in the middle of the CD/DVD/BD Tools screen.

      alt text

      I have a 7-Zip file I created using the backup tools doing an increment backup. It opens and extracts just fine but if you using the Test option PowerArchiver locks up. Link to file: Backup-2021-02-05-20-35-36 TEST LOCKUP.7z

      On any Zip/PA/7-Zip process the pause and cancel buttons do not work. You have to hard kill the entire application to get out.

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • PA Batch Archive post completion error

      G

      Hi,

      After the batch archiving is complete, and if I click on whitespace of the PA app, I get this error.

      PA Batch.png

      I did check for ongoing process and ensured no archives were corrupt, It seems like activity did complete successfully but the error is shown for no reason, and only after clicking the whitespace.

      Please see if this can be removed.

      Tech Support
    • PA and conflict with Antivirus

      G

      I’m using the Kaspersky Total Security.

      I have configured PA as exclusion as followed:

      PA Exclusion.png

      and also is set us trusted application

      PA Trusted Application.png

      Scenario:

      My Antivirus likes to scan for everything, and it’s safeguarding behavior is to prevent the access to the file until the file is properly scanned for.

      The issue:

      PA when losses the access to file, it is stuck, consumes Resources, and never completes the process or throws any error

      Recommendation:
      PAStarter should also work as PAMonitor:
      There should be a monitoring process, at least if I’m using queuing feature, that should check for never ending compression processes and terminate them so the queue can be little bit automated.

      Also,
      There should be multiple attempts at retrying if PA loses access to or is denied, instead of having to see process was stuck for longer duration.

      Or, better, save the parameters I used for keeping the files in compression, and automatically restart the whole compression process after termination the same, of same folders and files set, this should happen in case if compression was stuck.

      Tech Support
    • Using the Queue Feature affects Compression Ratio negatively

      G

      If you use Queue Feature, you are not saving on space, you are just squeezing less.

      Here’s explaination:

      https://youtu.be/XcxG2wxyink

      I did test the same on multiple files, and of different types.

      It does have large difference for each large file you are trying to squeeze.

      Folders with multiple files, just have no benefits if you use Queue Feature

      Tech Support
    • Problems with Color-scheme after upgrade to build 73

      A

      Hello!
      I am using the portable version of PA2021. After switching from build 58 to 73 I have problems with the color-scheme:
      While 58 behaves like expected and showed everything in light or dark colors according to the settings, 73 always shows the lower part of the window in dark colors, no matter whether I select automatic, light or dark.
      This happens on a clean installation of 73 as well as on an update from build 58. I have attached two images generated on the same machine at the same time with the same settings. The upper shows build 73, the lower 58. Is it a bug or some changed setting I miss?
      Thanks for help!
      A.Borque

      PA2021_73.png PA2021_58.png

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • PA shows incorrect archive properties

      G

      If you have tabbed archive browsing(reuse same window for all archive opening)
      and if you open two archives, and right click on older one to view properties it will only show of the recent archive that was opened, on all tabs/archives

      upgraded to 20.0.73

      Tech Support
    • Can I activate PowerArchiver on 2 devices with 1 license?

      2

      Hi.

      I currently own the PowerArchiver Select - lifetime free upgrades and support for PowerArchiver Toolbox English license.

      This license is active on 1 device. Does the license allow me to activate PowerArchiver on a second device that I own? Or do I need a separate license for that?

      Thank you ! :)

      Tech Support
    • No updates for portable version?

      A

      Hello!
      While the installable version of PA 2021 has already received two updates and is at version 20.0.73 the portable version still remains at the initially released build 58. Are there plans to update that version, too?
      Thanks for a reply!

      Tech Support
    • PowerArchiver shell extensions possibly crashing windows explorer.exe

      U

      I’ve been dealing with an intermittent explorer.exe crash for 5-6 years now. It happens randomly and will usually occur multiple times within a single session of an hour or two on my machine when manipulating files through Windows Explorer. explorer.exe is the only thing that ever crashes, so it’s not hardware IMO. I’ve done all hardware diagnostics and RAM is good. I’ve even swapped out motherboards with different brand and even the exact same one and it still crashes. sfc /scannow indicates system files are fine. I’ve done multiple reinstalls of the OS with no positive results. This crashing has happened on Windows 7 64-bit and Windows 10 64-bit. It seemed to get more frequent with Windows 10 after upgrading last year. I’ve also been using PowerArchiver throughout that time period (upgrading over time with new releases). I recently disabled all non-Microsoft extensions via ShellExView and saw no crashes for about 10 days, which is really unusual. I turned back them all back on after 10 days and saw another explorer.exe crash within the hour. So I disabled all 32-bit extensions and saw another crash. Following that I disabled all the PowerArchiver shell extensions and haven’t seen a crash after a day of heavy usage manipulating files within Windows Explorer, which doesn’t happen for me. The crash dumps I’ve captured don’t seem to indicate PowerArchiver is involved but I have a hunch it has something do with PowerArchiver shell extensions. The system even feels smoother with the PA extensions disabled. Windows 10 reliability monitor always has the same type of problem:

      Description Faulting Application Path: C:\WINDOWS\explorer.exe Problem signature Problem Event Name: BEX64 Application Name: explorer.exe Application Version: 10.0.17134.165 Application Timestamp: 4031a9f8 Fault Module Name: StackHash_e78e Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: PCH_8D_FROM_ntdll+0x000000000009AA54 Exception Code: c0000005 Exception Data: 0000000000000008 OS Version: 10.0.17134.2.0.0.256.48 Locale ID: 1033 Additional Information 1: e78e Additional Information 2: e78e327659b46c9a0c6916396b253cbf Additional Information 3: cebf Additional Information 4: cebf952c5db535ae7880488aafce55d9 Extra information about the problem Bucket ID: 1a57e4e784fbc735c231c68bd88581a9 (1311047270476906921)

      I know this is a very nebulous explanation but is there any way to link this up to PA shell extensions as the cause? I can provide the crash dumps and additional information if necessary.

      Tech Support
    • Bug in Archive Converter

      T

      When you select “Deflate (.zip, compatible)” as the method, it still converts the archive to a ZIPX format.

      Tech Support
    • UHA support

      D

      Would like to see uha archives supported compression as well as extraction. I use this all the time and it is a very good compression format

      Tech Support
    • Right-Click Compression

      Z

      In windows 10 you can right-click and select send to and the compressed zipped folder and the zip folder will contain the name of the last selected file.

      Does PowerArchiver have a similar function?

      Tom

      Tech Support
    • Cannot convert archive to .zip, always creates .zipx

      C

      Converting an archive to .zip (using both the “Deflate (.zip, compatible)” and “Store” compression methods) always creates a .zipx file instead.

      pa-convert-zip-1.jpg
      pa-convert-zip-2.jpg

      Using the “Store” method sometimes creates a .zip file; I have seen it happen just now, but I cannot reproduce it.

      Tech Support
    • patch beam waste of time

      D

      patchbeam a waste of time never updated with latest version

      Tech Support

    PA - 12.11.02 - FTP Not connecting

    Tech Support
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    • RJWaring
      RJWaring last edited by

      Guys,

      I have reported this a few times since this started being a problem during development. However, even on updating to the latest and greatest alpha’s, beta’s and release’s including 12.11.02 recently out. I still cant connect easily to my LiveDrive account

      On the times i do connect it doesnt show any of the folders stucture’s, it lets me upload but i cant see those files uploaded.

      however, when i user a Commerically Freeware FTP Program like FileZilla. Something i have used many times both at home and business. it works without any issue, instantly connects and does the job its designed to do…

      Now, i can only aid you at home becaue work disable FTP’s via local systems, i can connect via internet.

      Another thing i would like to see on PA’s FTP is more options. I really think you should use filezilla as a template because in comparison it is superior and i personally want to uninstall that application and use PowerArchiver as it was myself who suggested along time ago that PA should host an FTP Feature if memory serves me corrrectly.

      Host: ftp.livedrive.com

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        “more options”… good suggestion :-)

        RJWaring 1 Reply Last reply Reply Quote 0
        • RJWaring
          RJWaring @spwolf last edited by

          @spwolf:

          “more options”… good suggestion :-)

          Options are great, but the settings to connect to livedrive are basic. just Ftp port 21/22 with my email as a username and my password.

          What i think could be an issue is the “@” symbol. Microsoft FTP Tool in windows 7 wouldnt allow me to enter my email address as a username. so i had to put a wrong username in and when it prompted me to correct it i then entered the correct detaisl and it worked.

          regardless, i am trying my best every way possible to use PA’s FTP to run automatic backups etc to my cloud storage and i just cant do it.

          but yes, more editble options is always nice to have.

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            well I was being sarcastic :-).

            As to the livedrive, we will check it out… you should have reported it exactly like that long time ago, and it would have been fixed long time ago probably :-)

            RJWaring 1 Reply Last reply Reply Quote 0
            • RJWaring
              RJWaring @spwolf last edited by

              @spwolf:

              well I was being sarcastic :-).

              As to the livedrive, we will check it out… you should have reported it exactly like that long time ago, and it would have been fixed long time ago probably :-)

              At the time, i asked and others were not experiencing the same issues as i was, also i was having issues with my nas and internet connections. So i didnt want to pass blaime.

              However, everything on my side is working and all other ftp software’s work correctly, apart from PA.

              Now again, i have mentined this point before and didnt get any response.

              The last time i remember this ftp working perfectly with my livedrive account was before the bug fix for the password being visible in the combo box was made.

              After that fix was rolled out i had issues conneting. but again that was around the time my NAS drive was having firmware issues hense why i then used PA on my laptop to try and run backups via ftp.

              1 Reply Last reply Reply Quote 0
              • M
                Mili conexware last edited by

                Hey Richard!
                I remember doing some tests regarding this when you reported, also involving the help of other forum members where nobody else could reproduce a same or similar issue.
                Again, that doesn’t mean you’re not having issues and that there is nothing to fix.

                Now, I would love to be able to reproduce this directly and I have tried registering for a livedrive account. Unfortunately, they do not have a free trial or a limited free account as most do, so I could not.
                Are you able to create a test account where we can try to log in and test the issue to confirm it and log it in?
                If so, please do(and you can PM me if needed to keep things private). I’ll test it, confirm it and log it in for fixing.
                :)

                1 Reply Last reply Reply Quote 0
                • RJWaring
                  RJWaring last edited by

                  I can create a username and password for others but im not sure if this is ftp supported. more via a web portal. However, i will give it a test tonight for you.

                  Worst case Mili, do you have the ability to remote external computers?

                  i dont mind us having a remote session, i can show you my system specs, the settings as much data as you need to collect and all live.

                  Anything to help fix this bug, and also to make my friends in ConeXware busy.

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    Mili conexware @RJWaring last edited by

                    @Sir:

                    I can create a username and password for others but im not sure if this is ftp supported. more via a web portal. However, i will give it a test tonight for you.

                    That would be great!!! That way, once reproduced here, we can pinpoint some things which will help us locate and fix the issue.
                    Give it a try, hopefully it will work.
                    If not, we’ll go from there and try the remote session.

                    1 Reply Last reply Reply Quote 0
                    • RJWaring
                      RJWaring last edited by

                      Rite, i can create a shared account where users can access and upload there files to my livedrive account.

                      However, even after i setup a new email, with password FTP would only get to username confirmed and then cut off.

                      So this to me means that my main profile is the only one that can have direct FTP Access.

                      However, without passing over my direct password these are the settings.

                      Host: ftp.livedrive.com
                      Port: *blank ie nothing in it
                      Protocol: FTP - File Transfer Protocol
                      Encryption: Use Plain FTP
                      Logon Type: Normal
                      User: is my full email address including @ symbol
                      password: is my password

                      Server type: Default (Autodetect)
                      ByPass Proxy: unticked, blank
                      Transfer Mode: Default
                      Charset: Autodetect UTF-8 if supported.

                      1 Reply Last reply Reply Quote 0
                      • RJWaring
                        RJWaring last edited by

                        to add to the workload can you look at applying the below;

                        1. When User unticks “Anonymous Login” it keeps the anonymous details in username and password boxs. If a user unticks the box this should clear those boxes so the user doesnt have to.

                        2. When the user clears the port number as 0 or nill on save it defaults it to 21 or whatever number relivant to the mode. [ stop this please, if a user has removed it after it being there in the 1st place they wanting to]

                        3. Please add a “Display Password” tick box next to password box

                        4. Please add a “Test Connection” option thus it atempts to connect based on the details and on result prompts user. ie Connection Succesful, would you like to save changes? ie Cannot connect, please consult FTP Support or try again “OK” to continue.

                        5. Like with Filezilla it would be great if the user could Copy the log to text as you can only clear.

                        6. Additional ability to store log details in a text, csv format with dates, times etc etc. great for backup records.

                        PS: below is FileZilla’s connection log i did about 10 mins ago, apart from the email address everything else is real. it should provide you with a good insite.

                        Status: Resolving address of ftp.livedrive.com
                        Status: Connecting to 82.129.64.220:21…
                        Status: Connection established, waiting for welcome message…
                        Response: 220 Welcome to the Livedrive FTP Server. Host: L1FTP04
                        Command: USER thisisasample@hotmail.com
                        Response: 331 Username OK, need password
                        Command: PASS *********
                        Response: 230 Welcome Richard, to the Livedrive FTP server
                        Command: SYST
                        Response: 215 UNIX emulated by Livedrive FTP server
                        Command: FEAT
                        Response: 211-Supported commands:
                        Response: SIZE
                        Response: MDTM
                        Response: OPTS
                        Response: UTF8
                        Response: MFMT
                        Response: 211 end
                        Command: OPTS UTF8 ON
                        Response: 200 UTF8 mode enabled
                        Status: Connected
                        Status: Retrieving directory listing…
                        Command: PWD
                        Response: 257 “/” is current directory.
                        Command: TYPE I
                        Response: 200 TYPE is now I
                        Command: PASV
                        Response: 227 Entering Passive Mode (82,129,64,220,16,10)
                        Command: LIST
                        Response: 150 Accepted data connection
                        Response: 226 Directory listing complete
                        Status: Directory listing successful

                        1 Reply Last reply Reply Quote 0
                        • M
                          Mili conexware last edited by

                          Thanks for the tips Rich!
                          Not much we can do without having access to the server where we can log in ourselves and see what’s happening.
                          Now onto an alternative :)
                          I remember you posted a video showing the time it took to log into your NAS drive.
                          Would you be able to create a video of exactly what happens when logging into your Livedrive account? that might help as an alternative.
                          Also, please show the PowerArchiver log when logging in. You can paste it here also.

                          1 Reply Last reply Reply Quote 0
                          • RJWaring
                            RJWaring last edited by

                            Ok, just been playing, and had a look at the FTP Log file that Powerarchiver creates! of which really should let me copy and save the Log as text like Filezilla!

                            Here is the interesting part… why after it logging though correctly does it reach a Response of 500 Command Error and then No Files/Directories?

                            Now mili what i can say is in time it connects just as quick as Filezilla, but doesnt display anything to suggest its connected… so hense why i thought it wasnt connecting This kind of explains why i could upload but never see any of the files or folders.
                            attachment_p_27981_0_ftplog.jpg

                            M 1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              Mili you can sign up for trial account here:
                              http://www.livedrive.com/SignupToLivedrive/

                              he needs pro account for ftp access?

                              M RJWaring 2 Replies Last reply Reply Quote 0
                              • M
                                Mili conexware @RJWaring last edited by

                                @Sir:

                                Ok, just been playing, and had a look at the FTP Log file that Powerarchiver creates! of which really should let me copy and save the Log as text like Filezilla!

                                sounds like a nice Feature Request :)

                                I will log this one in and see what can be done.
                                If we need anything else, will let you know.
                                Thanks for taking the time to provide the details!!

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                                • M
                                  Mili conexware @spwolf last edited by

                                  @spwolf:

                                  Mili you can sign up for trial account here:
                                  http://www.livedrive.com/SignupToLivedrive/

                                  he needs pro account for ftp access?

                                  tried that, asks for credit card information at end of signup and does not let you sign up without it
                                  :(

                                  RJWaring 1 Reply Last reply Reply Quote 0
                                  • RJWaring
                                    RJWaring @spwolf last edited by

                                    @spwolf:

                                    Mili you can sign up for trial account here:
                                    http://www.livedrive.com/SignupToLivedrive/

                                    he needs pro account for ftp access?

                                    Go for the Pro Suite (£14.95) this is similar to the account i have, although mine has all features unlimited storage and i pay about £7. :)

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                                    • RJWaring
                                      RJWaring @Mili last edited by

                                      @Mili:

                                      tried that, asks for credit card information at end of signup and does not let you sign up without it
                                      :(

                                      It wont charge you unless you go over your trial period. Worst case you can remote my system and use my system as a template.

                                      hopefully, i have given you enough data to gain an idea of whats going on.

                                      Couldnt you contact the software firm who provided you with the FTP Source code and see if they know about anything similar? surely they have people who can help?

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                                      • M
                                        Mili conexware last edited by

                                        Got it logged in with the log info, lets see if that will help. If not, will let you know further.
                                        Thanks!!

                                        RJWaring 1 Reply Last reply Reply Quote 0
                                        • RJWaring
                                          RJWaring @Mili last edited by

                                          @Mili:

                                          Got it logged in with the log info, lets see if that will help. If not, will let you know further.
                                          Thanks!!

                                          Cheers!! so how soon can we expect a patch? i am keen to get this ironed out and use PA. :)

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                                          • M
                                            Mili conexware last edited by

                                            Not sure yet, will check though :)

                                            I’ve also checked this;
                                            2. When the user clears the port number as 0 or nill on save it defaults it to 21 or whatever number relivant to the mode. [ stop this please, if a user has removed it after it being there in the 1st place they wanting to]

                                            If you enter zero in the port number field and save it as that, than zero is saved.
                                            If you just clear the port number field and leave it blank, it goes back to 21 as that is default, which seems correct, no?

                                            RJWaring 1 Reply Last reply Reply Quote 0
                                            • RJWaring
                                              RJWaring @Mili last edited by

                                              @Mili:

                                              Not sure yet, will check though :)

                                              I’ve also checked this;
                                              2. When the user clears the port number as 0 or nill on save it defaults it to 21 or whatever number relivant to the mode. [ stop this please, if a user has removed it after it being there in the 1st place they wanting to]

                                              If you enter zero in the port number field and save it as that, than zero is saved.
                                              If you just clear the port number field and leave it blank, it goes back to 21 as that is default, which seems correct, no?

                                              Seems logical, I know in FileZilla it is kept Blank if cleared, but obviosly in the background it keeps it as default.

                                              It might be worth you downloading Filezilla its freeware and opensource. It might give you guys a platform to compare against your own FTP and roll out enhancements.

                                              spwolf 1 Reply Last reply Reply Quote 0
                                              • spwolf
                                                spwolf conexware @RJWaring last edited by

                                                @Sir:

                                                Seems logical, I know in FileZilla it is kept Blank if cleared, but obviosly in the background it keeps it as default.

                                                It might be worth you downloading Filezilla its freeware and opensource. It might give you guys a platform to compare against your own FTP and roll out enhancements.

                                                simply copying everything from another ftp is not going to happen… if there is specific wish to be had, there is wishlist. Our FTP is there to save you time compared to others when using common tasks which 99% of people use, not for billions of features. It is like PA vs WinZip - FTP is designed to be more of WinZip, in having crucial features :-).

                                                RJWaring 1 Reply Last reply Reply Quote 0
                                                • RJWaring
                                                  RJWaring @spwolf last edited by

                                                  @spwolf:

                                                  simply copying everything from another ftp is not going to happen… if there is specific wish to be had, there is wishlist. Our FTP is there to save you time compared to others when using common tasks which 99% of people use, not for billions of features. It is like PA vs WinZip - FTP is designed to be more of WinZip, in having crucial features :-).

                                                  I’m not asking for you to copy it but I expect powerarchivers ftp to work if not better than a commercially available freeware program.

                                                  And I know it did during development so it’s frustrating having a tool I used to have working and now I can’t and now. Have a freeware doing a better job…

                                                  As soon as its fixed the filezilla can be uninstalled and I can start using my favourite backup tool for ftp transfers again.

                                                  spwolf 1 Reply Last reply Reply Quote 0
                                                  • spwolf
                                                    spwolf conexware @RJWaring last edited by

                                                    @Sir:

                                                    I’m not asking for you to copy it but I expect powerarchivers ftp to work if not better than a commercially available freeware program.

                                                    And I know it did during development so it’s frustrating having a tool I used to have working and now I can’t and now. Have a freeware doing a better job…

                                                    As soon as its fixed the filezilla can be uninstalled and I can start using my favourite backup tool for ftp transfers again.

                                                    patience, you just reported the bug… you should have reported it first time you got it :-)

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                                                    • spwolf
                                                      spwolf conexware last edited by

                                                      Check this out:
                                                      www.powerarchiver.com/test/alpha120/powarc121201.exe

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                                                      • RJWaring
                                                        RJWaring last edited by

                                                        BOOM! SUCESS! FIXED! RESOLVED!

                                                        I am now able to connect to my livedrive account as fast as a commerically available ftp client! with no current sign of issues.

                                                        I obviosly, will be testing this out and let you know if there is a problem but from my 1st impression its back to what it was during alpha development.

                                                        Thanks team! you made a pro user very happy.

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                                                        • spwolf
                                                          spwolf conexware last edited by

                                                          wham bam thank you mam!

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