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    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support

    UAC prompt activating on PA startup

    Tech Support
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    • Q
      Qun Mang last edited by

      Just posting to say the issue with PA doing something to cause a UAC prompt on my system is still present. I managed to turn secure desktop off with the prompt making it slightly less annoying, but it’s still there. Is there a possibility of sending me some sort of debug build to track this down, if it’s not too difficult/time consuming that is?

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        @Qun:

        Just posting to say the issue with PA doing something to cause a UAC prompt on my system is still present. I managed to turn secure desktop off with the prompt making it slightly less annoying, but it’s still there. Is there a possibility of sending me some sort of debug build to track this down, if it’s not too difficult/time consuming that is?

        we didnt forget about it - did we have thread on forums for it, or just at support system?

        thanks

        Q 1 Reply Last reply Reply Quote 0
        • Q
          Qun Mang @spwolf last edited by

          @spwolf:

          we didnt forget about it - did we have thread on forums for it, or just at support system?

          thanks

          Mostly just the support system, though we have posted back and forth about it on another thread I started in Tech Support about a different issue.

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            moved it here so it is more noticable…

            1 Reply Last reply Reply Quote 0
            • Q
              Qun Mang last edited by

              Has there been any progress on this issue by chance?

              1 Reply Last reply Reply Quote 0
              • Q
                Qun Mang last edited by

                I have attached a zip file full of registry exports relating to the class id mentioned in the erroneous UAC dialog, {6BCFB187-C1DD-4807-96AD-F91AB4AB08AC}. The occurrences of this in the registry generally go with PAUAC.DLL and MyPrivilegedObject. I don’t know if this will aid in discovering a solution or not. But since the keys seem to be relevant I will take a stab in the dark and post them.
                attachment_p_27192_0_regexports.7z

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  i will check with the team to see whats up with this… i think this is one of the few things we have reported so far.

                  1 Reply Last reply Reply Quote 0
                  • Q
                    Qun Mang last edited by

                    Great. Just great. I should never have given up on this and tried Peazip. At least I think that is what might have messed me up. That or I deleted something from the registry I shouldn’t have. Peazip is definitely not as good as this program, so I ran it alongside- using Peazip for some things, PA 2011 for other things that didn’t require opening the main PA window. Fed up with Peazip, I uninstalled it and PA 2011 so I could go back to PA 2010 as my sole archiver. Only, now I am having the same problem with PA 2010 as with 2011! What is going on?? Sigh. PA 2010 only prompt once whereas 2011 prompts three times, but even once is more than enough.

                    I am going to try something and if it doesn’t work it looks like I will have to begrudgingly abandon PA completely until some issue forces me to reinstall Windows 7- that would have to work, but reinstalling to solve this issue would just be crazy. Wonderful program, but this issue has been driving me nuts. Thanks for a good program, sorry you haven’t been able to figure this one out.

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware last edited by

                      we start work on 12.02/.1 next week, so we will be contacting you :-)

                      1 Reply Last reply Reply Quote 0
                      • Q
                        Qun Mang last edited by

                        I look forward to it.

                        1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware last edited by

                          I have sent you an email via support ticket from few months back, with debug release, so let us know what happens.

                          thanks!

                          1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            Here is the build with the fix:
                            http://www.powerarchiver.com/test/alpha120/powarc120202.exe

                            Please let us now if it wors fine now.

                            thanks!

                            1 Reply Last reply Reply Quote 0
                            • Q
                              Qun Mang last edited by

                              Sorry, I’ve been a bit busy with work and things the last few days. It does indeed start up now without issues. Thanks for all the work on this, and I expect I will be purchasing the toolbox version, or whatever it is called (I can’t remember), soon now.

                              PS- ah, I see I wasn’t alone in this- I just saw the new (solved) thread from another user. I had been wondering if it was something I caused. Well, it’s over now, doesn’t matter anymore- thanks again.

                              Edit: I guess I should ask- will I be able to use this fixed version with the toolbox? I see that the toolbox still shows as the initial 12.00 release. Can I buy it and then install this over it?

                              RJWaring spwolf 2 Replies Last reply Reply Quote 0
                              • RJWaring
                                RJWaring @Qun Mang last edited by

                                @Qun:

                                I see that the toolbox still shows as the initial 12.00 release. Can I buy it and then install this over it?

                                Hi, Once you purchase Toolbox edition! which is great by the way! Download the latest available version and enter the serial key, this then unlocks the Toolbox features.

                                If you have any issues, just ask here or send the conexware team an email.

                                1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware @Qun Mang last edited by

                                  @Qun:

                                  Sorry, I’ve been a bit busy with work and things the last few days. It does indeed start up now without issues. Thanks for all the work on this, and I expect I will be purchasing the toolbox version, or whatever it is called (I can’t remember), soon now.

                                  PS- ah, I see I wasn’t alone in this- I just saw the new (solved) thread from another user. I had been wondering if it was something I caused. Well, it’s over now, doesn’t matter anymore- thanks again.

                                  Edit: I guess I should ask- will I be able to use this fixed version with the toolbox? I see that the toolbox still shows as the initial 12.00 release. Can I buy it and then install this over it?

                                  great… that was first report after yours of something similar… of course there is always possibility of people not reporting it :-).

                                  I am glad we solved it. Thanks for being our customer.

                                  As to the Toolbox, you can use registration key on version you got from us. Thanks!

                                  1 Reply Last reply Reply Quote 0
                                  • Q
                                    Qun Mang last edited by

                                    Actually, what I meant about the toolbox is related to this issue. The toolbox is several months old so I was asking if I buy the toolbox, will I be forced to use that old version of PA that will throw up the UAC prompts, or can I use this fixed version instead alongside the other parts of the toolbox? I may not be understanding how the toolbox works so if this sounds like a silly question…

                                    spwolf 1 Reply Last reply Reply Quote 0
                                    • spwolf
                                      spwolf conexware @Qun Mang last edited by

                                      @Qun:

                                      Actually, what I meant about the toolbox is related to this issue. The toolbox is several months old so I was asking if I buy the toolbox, will I be forced to use that old version of PA that will throw up the UAC prompts, or can I use this fixed version instead alongside the other parts of the toolbox? I may not be understanding how the toolbox works so if this sounds like a silly question…

                                      you can use version we sent (it is full toolbox release)… reg key will unlock all the functionality.

                                      1 Reply Last reply Reply Quote 0
                                      • Q
                                        Qun Mang last edited by

                                        Ah, okay then. Thanks. 8^)

                                        1 Reply Last reply Reply Quote 0
                                        • spwolf
                                          spwolf conexware last edited by

                                          i am happy to close this one :-)

                                          1 Reply Last reply Reply Quote 0
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