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    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support

    Default: Explorer View or Classic View

    Tech Support
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    • spwolf
      spwolf conexware last edited by

      Hello everyone.

      What do you think that should be default view in PA 2011?

      We want to make it easy for novice users, but remember that most users do not change defaults a lot!

      So what is the best default option for View and why?

      1 Reply Last reply Reply Quote 0
      • RJWaring
        RJWaring last edited by

        For me Explorer View with folders as the most logical thought is when a user is wanting to search for something to archive or extract having it list by a Hierarchy folder would be ideal.

        1 Reply Last reply Reply Quote 0
        • guido
          guido last edited by

          From which point of view?

          First starting main window and then open file? Or just double clicking on archive in explorer?

          Windows 11 Pro ENU x64
          Intel Core I7
          32 GB RAM

          spwolf 1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware @guido last edited by

            @guido:

            From which point of view?

            First starting main window and then open file? Or just double clicking on archive in explorer?

            well both, so it is consistent?

            Both Starting PA with archive or Starting PA with with no archive open.

            1 Reply Last reply Reply Quote 0
            • guido
              guido last edited by

              I voted Explorer view. I guess this gives the best performance and is the easiest on the eyes.

              Windows 11 Pro ENU x64
              Intel Core I7
              32 GB RAM

              Luxor 1 Reply Last reply Reply Quote 0
              • Luxor
                Luxor Alpha Testers @guido last edited by

                Explorer View with folders is my choice.
                It just seems more logical to me. I can find things in an instant just by looking through the folder view. For ease of use it’s ideal.

                Windows 10 Home 64-bit
                Intel Core i7 6700HQ @ 2.60GHz
                12.0GB Dual-Channel DDR3 @ 798MHz

                S 1 Reply Last reply Reply Quote 0
                • S
                  Socrates Banned @Luxor last edited by

                  It is interesting that few people change the defaults. I am curious, just how common is this.

                  For me I have a way that I would do it . . . but I really don’t care; if it wasn’t the way I liked it, one click would change it.

                  I find this so odd – the first thing I do when I get new software is see how I can customize it.

                  But if this really is true . . . it is something I will keep in mind when making suggestions.

                  I can also see how that makes the developer’s job all the more difficult.

                  spwolf 1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware @Socrates last edited by

                    @Socrates:

                    It is interesting that few people change the defaults. I am curious, just how common is this.

                    For me I have a way that I would do it . . . but I really don’t care; if it wasn’t the way I liked it, one click would change it.

                    I find this so odd – the first thing I do when I get new software is see how I can customize it.

                    But if this really is true . . . it is something I will keep in mind when making suggestions.

                    I can also see how that makes the developer’s job all the more difficult.

                    80% of PA users use default settings :-).

                    1 Reply Last reply Reply Quote 0
                    • TBGBe
                      TBGBe last edited by

                      I would agree with Sir Richard and Luxor.
                      Exporer with folders is the most useful for navigation and when opening an archive.

                      Same reason I mainly use explorer shell extensions when compressing.

                      spwolf 1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware @TBGBe last edited by

                        @TBGBe:

                        I would agree with Sir Richard and Luxor.
                        Exporer with folders is the most useful for navigation and when opening an archive.

                        Same reason I mainly use explorer shell extensions when compressing.

                        keep in mind this is not just opening the archive, it is when opening PA without archive too.

                        RJWaring 1 Reply Last reply Reply Quote 0
                        • RJWaring
                          RJWaring @spwolf last edited by

                          @spwolf:

                          keep in mind this is not just opening the archive, it is when opening PA without archive too.

                          That wouldnt be a problem, as mentioned if the user opens PA they will visualy have an index of their current folder hierarchy and additional drives without having to press a button.

                          TBGBe 1 Reply Last reply Reply Quote 0
                          • TBGBe
                            TBGBe @RJWaring last edited by

                            @Sir:

                            That wouldnt be a problem, as mentioned if the user opens PA they will visualy have an index of their current folder hierarchy and additional drives without having to press a button.

                            Yes, as I implied - opening PA (without archive) would then match a Windows Explorer view; users don’t have to “learn” any navigation via buttons etc.

                            1 Reply Last reply Reply Quote 0
                            • RJWaring
                              RJWaring last edited by

                              :) Seems we are all pritty much in agreement. So Far…

                              1 Reply Last reply Reply Quote 0
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