Missing Icons

[Socrates]

I tried using PAOP this morning; I changed a setting: I indicated that I wanted it to add the help file.

I did a test run twice. No help file.

I tried it sending the message plain and rich text. Didn’t help.

Now perhaps mail has to be html for the feature to work.

If so, think you might add a text option as well?

I was also hoping to be able to edit the text (html or text).

[Mili]

which version of paop are you using?

[Socrates]

2.03

[Socrates]

I tried to edit the last reply to add another “.03”

Wouldn’t take. Or else I don’t know how to edit them.

[Mili]

just tried it, checked off to send help file
attached a sample file to my email and sent it, received the help file with.

Give it a try with this beta version of PAOP http://www.powerarchiver.com/test/alpha115/paop210b.exe

[Socrates]

Just tried it.

Still no luck.

Not even if I set the message to html

Is there a chance that the file it wants to insert is missing?

If so, could you resend it, and tell me in which folder I should place it.

For the record. I use EZDetach, which automatically detaches attachments, saves them to my hard drive, and then creates a link to them within the email (keeps the PST file smaller).

I suppose that might be the culprit, but I don’t see how. It only messes with attachments and I assumed (perhaps wrongly) that the help file was actually inserted at the end of the message.

Moreover, I have never before had a problem receiving an email, not even one with ten attachments.

Still, since it might be implicated, I thought I should mention it.

[Mili]

If you disable EZDetach, does it work ok then?

[Socrates]

First, I really don’t see any reason to think it is that since I often get multiple attachments.

Second, I cannot just turn it off. And I would lose far too many settings to uninstall it.

Sorry.

[spwolf]

It attaches the html help file to the message… maybe EZDetach does influence it. We will try on our end to see how it works with EZDetach.

Only other option (in the future) would be to add text to the message body, but that could be messier and we cant explain as well…

[Socrates]

I am fairly sure it is not ezdetach. It only works on incoming files.

I am guessing the help file may be missing.

Could you either send it to me, of just give me the name of the file called by that option, then I can create my own.

[spwolf]

Help file can not be missing, it is built inside the program.

Maybe it is some combination of settings?

What version of Windows and Office are you using?

thanks

[Socrates]

Windows 7 enterprise
Office 2007

[spwolf]

PAOP settings are located here:
HKEY_CURRENT_USER\Software\PAOutlook

Can you go to regedit.exe, to that key, export it, zip it and email it to support? Then Mili will try if it works with same settings on our own test computers.

Does the actual compression work? ( PAOP actually compressing attachments?)

[Socrates]

I just saw the second half of your request.

It compressed the files just fine. Well, that’s now quite right. It compresses PDF files just fine; balks a bit at docx files.

[spwolf]

There is an filter setting which by default doesnt compress docx (as docx are zip files so they cant be compressed futher).

[spwolf]

(it is exclude extensions button in PAOP)

[Mili]

Received the reg file, thanks for that.

tested with sent reg settings and received the help file just fine using Paop.

Have you installed and tried using the beta version provided earlier?

the help file is simply attached to the email, when acitavated, when PAOP is used.
If you think it could possible make a difference, try disabling EZDetach and see if it works then, just for testing purposes.

[Socrates]

I am using the latest PAOP beta you send (perhaps 2.1?).

As I explained, there is no way to disable EZDetach and I cannot afford to uninstall it and lose all the scripts I have written for it.

But (I now realize) I really shouldn’t have mentioned this. It’s a red herring. It only affects incoming files, and I later saw that the attachment wasn’t there in the outgoing file.

I will just do without.

Sorry for the hassle.

Hugh

[Mili]

Hugh,
replied to your email with help attachment

[spwolf]

@Socrates:

I am using the latest PAOP beta you send (perhaps 2.1?).

As I explained, there is no way to disable EZDetach and I cannot afford to uninstall it and lose all the scripts I have written for it.

But (I now realize) I really shouldn’t have mentioned this. It’s a red herring. It only affects incoming files, and I later saw that the attachment wasn’t there in the outgoing file.

I will just do without.

Sorry for the hassle.

Hugh

sorry hugh, i guess it is always easier to blame something else :-)

[RJWaring]

One thing we like is for users to mention things, even if it becomes a dead link! because it might just spark a future feature or solution, not to mention something who may experience similar issues can read this and get the answer they may need.

[Socrates]

I ended up uninstalling PAOP.

I discovered something that may be worrisome.

I use Office 2007. When PAOP was installed, Outlook would lock up (“Not responding”) 2-3 times a day. It never occurred to me that PAOP was the culprit.

However, it has not happened once since I deleted PAOP.

I may just be lucky. Or perhaps PAOP does have some untoward side effects on Outlook 2007.

Sorry.

[spwolf]

it could be combination of plugins… PAOP has been used for years now, never got that complaint.

what other plugins do you use (other than ezdetach)? We will try to install them on our Win7 with Office 2007 and see what happens.