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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support

    Strange error - opening zip files causing Read Only message

    Tech Support
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    • H
      Hagen last edited by

      I’ve been getting sporadic but persistent messages about my zip archives being read only and getting this message -

      “The zip files are read only. Would you like to unlock files for use?”

      This is happening very recently and I don’t know what’s causing this problem.

      I’m using PowerArchiver 2010 .61 version. Can you guys please fix this or if not…send me a private build that fixes this?

      I first noted this issue a few days ago whenever downloading zip files from the XYplorer Beta forum for updating my file manager.

      Thanks.

      1 Reply Last reply Reply Quote 0
      • TBGBe
        TBGBe last edited by

        Not seen this myself - so obvious questions …
        Are you sure:-
        a) the Zip file is not marked as Read Only?
        b) the folder containing the Zip is not Read Only?

        Also which Windows version do you have ?
        Your exact PA version? (11.61.07 is “latest”).

        … downloading zip files from the XYplorer Beta forum…

        Tried to check but appears to be members only access.

        H 1 Reply Last reply Reply Quote 0
        • H
          Hagen @TBGBe last edited by

          @TBGBe:

          Not seen this myself - so obvious questions …
          Are you sure:-
          a) the Zip file is not marked as Read Only?
          b) the folder containing the Zip is not Read Only?

          Also which Windows version do you have ?
          Your exact PA version? (11.61.07 is “latest”).

          Tried to check but appears to be members only access.

          If 11.61.07 is the “latest”…how come I don’t have this?! I only have 11.61.06! Please send me the link. When I do an upgrade check…I keep getting that 61.06 is the “latest”. So getting the new beta might help quite a bit thank you very much.

          I have Windows XP Service Pack 2 (never getting Service Pack 3, sorry). The zip files are not marked as Read Only. I’ve never had this problem before. It started on December 30th. There’s no particular reason why this should happen…I haven’t done ANYTHING to my computer to cause this. I did a virus check…nothing.

          About the XYplorer beta site…yeah - it’s for registered users. But you can download the beta for free to “test” it.

          H 1 Reply Last reply Reply Quote 0
          • H
            Hagen @Hagen last edited by

            Okay…I seem to have received a link to the latest beta…because I don’t see this reflected on the download page. Mine now says my installed version is the 11.61.07 version. The one on the download page only says its for the 61 version? And it’s from Dec 3rd…which is the older version I believe.

            In any case I’m going to test this on some zip archives once I get a new beta release for XYplorer and see if I still get the read only error message. I never got the read only error message before. I notified the admin of the XYplorer site and I was told he didn’t change anything which might account for this.

            1 Reply Last reply Reply Quote 0
            • H
              Hagen last edited by

              Just downloaded a new zip file and I’m still getting the read only warning. I don’t know why I’m getting this message. It’s something I’ve never seen before when opening archives. Is there a setting in Powar Archiver that can AUTOMATICALLY convert read only zip files so I don’t see this message?

              PS. I had a chance to save the file using the Save Link As option since PowerArchiver is the default application to open zip file format. Once I saved the archive…I opened it up in Winzip 11.

              I didn’t get the Read Only warning in Winzip. It was able to open the zip file with no warning about the files in the archive in read only. So my preliminary conclusion is you have a problem with PowerArchiver getting confused about the read/write status of files in archives.

              Please fix.

              TBGBe 2 Replies Last reply Reply Quote 0
              • spwolf
                spwolf conexware last edited by

                if you use open instead of save in your web browser, file is sent to the temp folder and deleted afterwards… this is probably what the message is all about. What browser do you use?

                edited for more info

                1 Reply Last reply Reply Quote 0
                • TBGBe
                  TBGBe @Hagen last edited by

                  Well, if it was a general PA problem I think we would all see it (and be able to reproduce it).
                  How are you opening the ZIP with PA -
                  using windows explorer - right click shell menu?
                  using windows explorer and “double clicking” the filename?
                  from within PA itself?

                  @Hagen:

                  Just downloaded a new zip file and I’m still getting the read only warning. I don’t know why I’m getting this message. It’s something I’ve never seen before when opening archives.

                  Is the problem only with these XYplorer zips?
                  Or is the problem with any downloaded zip files?

                  Quick test - Do you see the problem with “Tutor.zip” (in PowerArchiver folder) or with “Example.zip” from the WinZip folder?

                  @Hagen:

                  Is there a setting in Powar Archiver that can AUTOMATICALLY convert read only zip files so I don’t see this message?

                  No, such an option could be considered a security risk.

                  @Hagen:

                  I didn’t get the Read Only warning in Winzip. It was able to open the zip file with no warning about the files in the archive in read only.

                  After opening with Winzip; close Winzip and then try PowerArchiver on the same file, do you still get the warning?
                  If so, we “know” it is not (for example) a browser/anti-virus file locking problem.

                  P.S. Is the problem reported for the ZIP file itself or for a file within the ZIP file? In other words, when just trying to view contents or when trying to extract the contents or … ?

                  H 1 Reply Last reply Reply Quote 0
                  • H
                    Hagen @TBGBe last edited by

                    I reopened the same file after I closed Winzip and used a different browser - namely Opera. When it launches Power Archiver I don’t get the read only error message. So it appears to be a Firefox plug in that’s causing this. I can’t for the life of me know which one is doing this.

                    TBGBe 1 Reply Last reply Reply Quote 0
                    • TBGBe
                      TBGBe @Hagen last edited by

                      @Hagen:

                      I reopened the same file after I closed Winzip and used a different browser - namely Opera. When it launches Power Archiver I don’t get the read only error message.

                      Sorry - are you using an Internet browser to load files from your hard disk or are you downloading the file again?
                      Either case could be the browser “locking” the file.
                      @Hagen:

                      So it appears to be a Firefox plug in that’s causing this. I can’t for the life of me know which one is doing this.

                      I suppose you mean extension (not plugin); quick check by starting Firefox(Safety Mode) which disables all extensions - not Windows safety mode!

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        He is using Open instead of Save As when downloading files via Firefox.

                        What this does is saves file to the temp folder, and it is automatically deleted later on when system needs more space.

                        I am pretty sure this has a lot to do with it!

                        1 Reply Last reply Reply Quote 0
                        • TBGBe
                          TBGBe @Hagen last edited by

                          Spwolf, that was my first thought - but then he said
                          @Hagen:

                          I had a chance to save the file using the Save Link As option since PowerArchiver is the default application to open zip file format. Once I saved the archive…I opened it up in Winzip 11.

                          I didn’t get the Read Only warning in Winzip.

                          And I was trying to find out if he got the message when opening that same file (from his hard drive) and not a new download.
                          But then
                          @Hagen:

                          I reopened the same file after I closed Winzip and used a different browser

                          So now I am confised - unless he downloaded again and didn’t try to open the saved file as I was asking.

                          1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            he used Save as and it worked ;-). When he uses Open, it sets read only on it ;-).

                            I 1 Reply Last reply Reply Quote 0
                            • I
                              Ihmemies @spwolf last edited by

                              Is there some way to disable the read-only notice?

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                Options> Config> Misc> Disable read-only warning.

                                1 Reply Last reply Reply Quote 0
                                • I
                                  Ihmemies last edited by

                                  Thank you! I tried find it from options but clearly I wasn’t just looking hard enough.

                                  1 Reply Last reply Reply Quote 0
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