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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    No Virtual Drive anymore..?

    Tech Support
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    • W
      wulffra last edited by

      Hello again,

      AFAIK I cud rmb-select and .iso and then mount that as in a Virtual Drive.
      That option has gone.

      PAStarter, when right clicking on the taskbar button the virtual drive stuff
      (3rd and 4th item) is greyed out.

      What to do?
      (have tried options/set to installation defaults, that wud not help)

      thanks

      1 Reply Last reply Reply Quote 0
      • TBGBe
        TBGBe last edited by

        In PA - what happens if you select “Virtual Drive”?
        When I tried, PA downloaded the PAVD drivers, after restarting I then had the option in Explorer “right-click”.

        (Note: not sure how/when the drivers were “lost” but it’s now working for me)

        1 Reply Last reply Reply Quote 0
        • W
          wulffra last edited by

          Thanks a lot! Indeed this helped. I would not have found this solution. Think this should all in fact be included in the total PA-installer, which I think it is not right now (?) as apparently it needs to be downloaded separately… ?

          Anyway, problem solved.

          thanks again!

          ==

          spwolf 1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware @wulffra last edited by

            @wulffra:

            Thanks a lot! Indeed this helped. I would not have found this solution. Think this should all in fact be included in the total PA-installer, which I think it is not right now (?) as apparently it needs to be downloaded separately… ?

            Anyway, problem solved.

            thanks again!

            ==

            indeed, as PAVD installs extra drivers to the system, it is optional and not included into main installation.

            1 Reply Last reply Reply Quote 0
            • W
              wulffra last edited by

              Would it then not be an idea to have this option installed by default.

              After all, the PowerArchiver home site says
              “… PowerArchiver 2010 enables you to create ISO images, either by ripping the CD/DVD/BD with Disc Grabber, or directly with files from your hard disk. With PowerArchiver’s Virtual Drive feature, you can also mount .ISO images into Windows so they appear like a normal drive and you can browse inside”

              Or at least, during the install process, ask the user whether he/she wants it.

              Actually I got accustomed to it but for whatever reason the option suddenly was not available in the context menu and I had to search for a solution ending up to post this message.

              All this would not be avoided… :)

              PA is a relatievely small package, this extra will not make it substantially bigger I guess.

              That aside, don’t see this as criticism. PA is a wonderful product. I am trying to think along.
              Same as my wishlist item to have unmount drive as a context menu item as well - right now I need to launch PAstarter to do that.

              Thanks

              spwolf 2 Replies Last reply Reply Quote 0
              • spwolf
                spwolf conexware @wulffra last edited by

                @wulffra:

                Would it then not be an idea to have this option installed by default.

                After all, the PowerArchiver home site says
                “… PowerArchiver 2010 enables you to create ISO images, either by ripping the CD/DVD/BD with Disc Grabber, or directly with files from your hard disk. With PowerArchiver’s Virtual Drive feature, you can also mount .ISO images into Windows so they appear like a normal drive and you can browse inside”

                Or at least, during the install process, ask the user whether he/she wants it.

                Actually I got accustomed to it but for whatever reason the option suddenly was not available in the context menu and I had to search for a solution ending up to post this message.

                All this would not be avoided… :)

                PA is a relatievely small package, this extra will not make it substantially bigger I guess.

                That aside, don’t see this as criticism. PA is a wonderful product. I am trying to think along.
                Same as my wishlist item to have unmount drive as a context menu item as well - right now I need to launch PAstarter to do that.

                Thanks

                problem is that small amount of users actually use PAVD, and PAVD installation is 3 MB… This is why it is an option… there are few other ways i can think of (prompt when registering pro for instance), but in any case, most of the users if they get automatic prompt for installing PAVD would be suprised, some of them unpleasently, that PA is installing some drivers for them ;-). This is why we have done it this way.

                In fact as it is, we got few support emails with regards to PA installing drivers, from confused and sometimes angry people (who assumed PA is doing something malicious).

                What we could possibly do is enable PAVD in Starter, just like in main PA, and if it is not present, download it… Thats maybe too, because that might enlarge Starter as well, which means less people will be using it, despite our efforts to make it as efficient as possible ;-).

                So you can see decisions are not that simple as they might seam ;-).

                p.s. PA’s installation is between 9 and 10 MB right now… for me, thats a lot… we are planning to add more features in the future, so we are always trying to keep installation smaller, adding 3 MB would make my head explode ;-). In fact, we hope to lower the installation size soon, there are some updates coming there ;-).

                I 1 Reply Last reply Reply Quote 0
                • I
                  infimum @spwolf last edited by

                  @spwolf:

                  p.s. PA’s installation is between 9 and 10 MB right now… for me, thats a lot… we are planning to add more features in the future, so we are always trying to keep installation smaller, adding 3 MB would make my head explode ;-). In fact, we hope to lower the installation size soon, there are some updates coming there ;-).

                  I agree.

                  spwolf 1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware @wulffra last edited by

                    and of course, any kind of input is always valuable to us… we dont view your reports as anything but very positive! :-)

                    (i have also just added more info in help on installing PAVD)

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware @infimum last edited by

                      @infimum:

                      I agree.

                      off topic, did you see response to that blog post? I did not notice it before, write an thread about those 2 things please, might be able to fix unicode in edit box, i hope…

                      1 Reply Last reply Reply Quote 0
                      • W
                        wulffra last edited by

                        Thanks a lot for yr comments. I was not aware of all the above and frankly would not have assumed ‘protests’
                        against this tool being installed.

                        Different views apparently as I think it very handy indeed.
                        Either I need to install another application (like Deamon) or use Nero’s virtual drive (slow, I don’t like it) or PA, fast.
                        Well, anyway.

                        Security software may alarm users when installing the software. My Kaspersky Internet Security 2010 did
                        and I needed to click ‘Allow’ to have the program installed.
                        When looking the the logfile I see PASTARTPORT13004.TMP marked as suspicious.

                        Just a tip.

                        1 Reply Last reply Reply Quote 0
                        • W
                          wulffra last edited by

                          Oh, one last remark, about installing virtual drive.
                          As suggested, you may wish to leave it upto the user, so somewhere during the installation the user can (un)tag install the virtual drive software.

                          So, all parties are happy then, I guess… :-)

                          rgds

                          1 Reply Last reply Reply Quote 0
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