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Application freeze and items missing from right-click menu.



  • When I open a compressed file, the app will freeze when I click on ‘extract’ after selecting the items I want to extract. A critical item is also missing from the right-click menu (little menu that comes up when you right click. ‘extract to filename’ (which I did enable in the options) is an essential function for me. What’s actually available (in right-click menu) are ‘extract here’, ‘convert’, and ‘compress to’.


  • Alpha Testers

    what version of PA are you using?
    update to v11.61.06 it’s the latest version because I seem to recall having a similar issue with an earlier version.
    I have a tendency to do a clean installation also instead of just an update…:)



  • I’ll do that. Thanks.



  • I’m using 11.61.06 and still experiencing the same problems.

    UPDATE: Hmm. I seem to have gotten the ‘extract to same folder name as file name’ function I wanted with a different shell extension, but clicking ‘extract’ within’ PA (as in after double clicking a compressed file) still freezes it.


  • conexware

    Hello,

    Please send us your HKEY_CURRENT_USER\Software\PowerArchiver reg key and we’ll take a close look.

    email it to support at conexware dot com

    Thanks


  • conexware

    @Jelly:

    I’m using 11.61.06 and still experiencing the same problems.

    UPDATE: Hmm. I seem to have gotten the ‘extract to same folder name as file name’ function I wanted with a different shell extension, but clicking ‘extract’ within’ PA (as in after double clicking a compressed file) still freezes it.

    you mean clicking extract button in main powerarchiver interface freezes your powerarchiver?


  • conexware

    also do you have an antivirus running?



  • Yes. AVG free. I’ll try closing it immediately.


  • conexware

    what OS are you running?



  • Vista Home Premium 32-bit.


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