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    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support
    • Start PowerArchiver 2023 Starter when my computer starts

      Brian Gregory

      In PowerArchiver 2023 22.00.06 configuration, the option labelled “Start PowerArchiver 2023 Starter when my computer starts” seems to be redundant.

      I am only allowed to change this option when PA Starter is disabled, and then it seems to be ignored.

      When I enable PA Starter this option is forced to the enabled state.

      I think it’d be good to remove “Start PowerArchiver 2023 Starter when my computer starts” completely. I’ve always found it confusing having both options.

      Added later: However i don’t particularly want to use queue but I do like having the PAStarter icon in my tray area.

      Tech Support
    • Testing .pa archives

      PA_Fan

      W10 Pro 22H2 - 64 -bit

      PA 22.00.06 (PA 2023)

      It has been the case with previous versions of PowerArchiver, but I had hoped that the latest might behave differently. Not so, I’m afraid.

      I have, for various obscure reasons, created a few .pa archives, mainly in the hope that they will save me some more space. From time to time, I use the “Test” option to check that important archives are OK and uncorrupted.

      With every .pa archive I’ve tested, the process runs through OK but then reports that there are errors. This is always the number of files in the archive e.g. if 11 files, then 11 errors reported.

      In the .pa, I can:-

      preview the files (usually PDF) extract some or all files and look at or use them convert the .pa to a .zip or .zipx archive, which then works fine and tests without errors

      Is it the case that the Test routine isn’t designed for .pa archives, or is there another reason? Although the .pa seems to function properly, despite the test reporting errors, I would like to be sure that every .pa is OK and not “broken”.

      Some of the .pas are quite old and produced with earlier PA versions (they are truly “archives”). If I extract all the files in the old .pa, create a new, fresh .pa and add back the files to that, then test the new, no errors (at least in the .pa I’ve tried this on) are reported. This would suggest a mismatch between old .pas and newer versions of PA itself.

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • Small UI / Theme bug in 2023

      Z

      Clipboard02.jpg

      See the, supposedly, blank space where the green box is? It’s like that in Modern Light theme too. I can toggle it, but it’s missing text or shouldn’t be there I guess?

      Thanks :)

      Tech Support
    • PowerArchiver and PACL for macOS

      spwolf

      Dear @Alpha-Testers and all of our users,

      time has come for testing of PowerArchiver and PACL for macOS.
      Please let us know here if you have Mac and can test latest builds.

      Features implemented:
      PowerArchiver 2020 - tabbing, opening, extracting, adding, testing, favorite folders, support for multiple languages, opening via Finder, explorer mode, installer.
      PACL 10 - support for most formats and features in Windows version.

      Upcoming: Tools such as archive converter, batch zip, multi-extract.

      To start testing, please sign up here in this thread, and we will send you latest build.

      thank you!

      Ashampoo_Snap_Wednesday, November 20, 2019_12h54m56s_008_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m05s_009_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m14s_010_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m30s_011_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m39s_012_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m49s_013_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h56m00s_014_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h54m43s_007_.png

      76e97ab9-8d75-4175-9ce8-446500031f38-image.png

      Tech Support
    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support

    PA Burner Freezes

    Tech Support
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    • K
      Keith Weisshar last edited by

      Why does PA Burner freeze when I try to run it while there is a CD with data in the DVD RW drive?

      1 Reply Last reply Reply Quote 0
      • moles42
        moles42 Alpha Testers last edited by

        what mine does is start the burn process and buffering process and then reports a 100% completed message even though it’s nowhere near finished burning….it has in fact buffered the in formation and is waiting for the burner to write to my cd/dvd disc but whilst this is happening the burner screen reports a ‘not responding’ message and I’m forced to wait until it’s completes the process.
        the task completes successfully but some users may see this as a bug perhaps?

        not sure this has relevance to your post but thought I’d mention it in case developers find it useful.

        Windows 10 Pro x64
        Intel Core 2 Duo E6850 @ 3.00GHz
        4.00GB Dual-Channel DDR2 @ 399MHz
        NVIDIA GeForce GT 730

        1 Reply Last reply Reply Quote 0
        • M
          Mili conexware last edited by

          Keith,

          Please wait a few seconds for windows/PA burner to read the information on your inserted CD/DVD.

          Moles,

          Is your issue on the regular PA burner or the Image Burner?

          K 1 Reply Last reply Reply Quote 0
          • K
            Keith Weisshar @Mili last edited by

            Product
            PowerArchiver 2010 CD/DVD Burner Tools

            Problem
            Stopped responding and was closed

            Date
            8/3/2009 10:42 AM

            Status
            Report Sent

            Description
            A problem caused this program to stop interacting with Windows.

            Problem signature
            Problem Event Name: AppHangB1
            Application Name: PABurnTools.exe
            Application Version: 1.0.5.25
            Application Timestamp: 2a425e19
            Hang Signature: 19ba
            Hang Type: 22528
            OS Version: 6.0.6002.2.2.0.768.3
            Locale ID: 1033
            Additional Hang Signature 1: 61217e456c7206d3f5a270b959c3b0a7
            Additional Hang Signature 2: 9c6f
            Additional Hang Signature 3: 070a703c6b2c8b23fe1f07843e75ccb8
            Additional Hang Signature 4: 675c
            Additional Hang Signature 5: 748f2c2dff51cb53c637071f400f8adb
            Additional Hang Signature 6: e70c
            Additional Hang Signature 7: 567b1b21fe9e40c21f734ce0912ad6b3

            Extra information about the problem
            Bucket ID: 671285958

            1 Reply Last reply Reply Quote 0
            • moles42
              moles42 Alpha Testers last edited by

              sorry Mili…my issue was with the Regular PA burner.

              Windows 10 Pro x64
              Intel Core 2 Duo E6850 @ 3.00GHz
              4.00GB Dual-Channel DDR2 @ 399MHz
              NVIDIA GeForce GT 730

              1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware last edited by

                Hi,

                please check following release:
                http://dl.powerarchiver.com/2010/powarc1160rc1.exe

                and let us know how it works now.

                thanks!

                K 1 Reply Last reply Reply Quote 0
                • K
                  Keith Weisshar @spwolf last edited by

                  I’m still having the same issue as in 11.50. The HDD light stays on as it did in 11.50. The optical drive light is off and when I eject the CD the CD ejects but the burner tool won’t unfreeze. The CD only has a few MB of burned data.

                  Product
                  PowerArchiver 2010 CD/DVD Burner Tools

                  Problem
                  Stopped responding and was closed

                  Date
                  8/21/2009 6:54 PM

                  Status
                  Report Sent

                  Description
                  A problem caused this program to stop interacting with Windows.

                  Problem signature
                  Problem Event Name: AppHangB1
                  Application Name: PABurnTools.exe
                  Application Version: 1.0.6.1
                  Application Timestamp: 2a425e19
                  Hang Signature: 19ba
                  Hang Type: 22528
                  OS Version: 6.0.6002.2.2.0.768.3
                  Locale ID: 1033
                  Additional Hang Signature 1: 61217e456c7206d3f5a270b959c3b0a7
                  Additional Hang Signature 2: a0ff
                  Additional Hang Signature 3: 47b30f6c97c4211298b2bf2d32f34b9a
                  Additional Hang Signature 4: ab6f
                  Additional Hang Signature 5: 5201cd97a36a84b7b26a3107b853281a
                  Additional Hang Signature 6: c60c
                  Additional Hang Signature 7: 12f8f7bcb9ecdb47599591535701de24

                  1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware last edited by

                    how long do you let it work?

                    K 1 Reply Last reply Reply Quote 0
                    • K
                      Keith Weisshar @spwolf last edited by

                      10 minutes

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        does that happen with any DVD-RW disc or just that specific one? Can you do full erase on that disc and see what happens then?

                        thanks!

                        K 1 Reply Last reply Reply Quote 0
                        • K
                          Keith Weisshar @spwolf last edited by

                          It doesn’t happen with DVD media. It only happens when using CD media unless the CD is blank.

                          1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            do you have erase option enabled?

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              well that doesnt help if it doesnt even show the window…

                              We will contact you next week with info on how to turn on the logging support so we can get logs from the burner…

                              thanks

                              K 1 Reply Last reply Reply Quote 0
                              • K
                                Keith Weisshar @spwolf last edited by

                                This post is deleted!
                                1 Reply Last reply Reply Quote 0
                                • K
                                  Keith Weisshar last edited by

                                  The issue is the same in 11.60.10. How do turn on logging support so I can get logs from the burner?

                                  S 1 Reply Last reply Reply Quote 0
                                  • S
                                    skanjo @Keith Weisshar last edited by

                                    I am having this problem as well. I recently installed a Plextor DVD burner and was trying to make an ISO from a CD. The computer would freeze and require a hard reboot.

                                    The computer froze a few seconds right after I selected to “Copy DVD to image” when there was a CD in the drive. If I did this without the CD in the drive the burner window would popup.

                                    I tried different versions of PA but have not been able to resolve the problem.

                                    On the same computer I also have the original CD burner. If I put the same CD in that drive I don;t have any problems with PA.

                                    Is this a general DVD burner problem?

                                    H spwolf 2 Replies Last reply Reply Quote 0
                                    • H
                                      Hagen @skanjo last edited by

                                      This issue with the burner freezing to me seems to be localized to only external burners. Am I correct?

                                      If that’s the case then it looks like PA CD/DVD burning can only work if you use internal burners. I’ve burned CD/DVD using my internal one and had no issues. It’s the external burners that I experienced the freezing and the need to do hard rebooting.

                                      PA seems to have issues with external burners for some reason.

                                      1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware @skanjo last edited by

                                        @skanjo:

                                        I am having this problem as well. I recently installed a Plextor DVD burner and was trying to make an ISO from a CD. The computer would freeze and require a hard reboot.

                                        The computer froze a few seconds right after I selected to “Copy DVD to image” when there was a CD in the drive. If I did this without the CD in the drive the burner window would popup.

                                        I tried different versions of PA but have not been able to resolve the problem.

                                        On the same computer I also have the original CD burner. If I put the same CD in that drive I don;t have any problems with PA.

                                        Is this a general DVD burner problem?

                                        did you try 11.60.10/12 release? Was your burner internal or external?

                                        S 1 Reply Last reply Reply Quote 0
                                        • S
                                          skanjo @spwolf last edited by

                                          To your answer your two questions, I did try 11.60.12, I don’t think I saved a copy of 10, and the burner is internal.

                                          I also tried to burn from the CD burner but it end of creating an invalid ISO that could be opened but seemed to contain no contents despite it’s size of 380MB.

                                          spwolf 1 Reply Last reply Reply Quote 0
                                          • spwolf
                                            spwolf conexware @skanjo last edited by

                                            @skanjo:

                                            To your answer your two questions, I did try 11.60.12, I don’t think I saved a copy of 10, and the burner is internal.

                                            I also tried to burn from the CD burner but it end of creating an invalid ISO that could be opened but seemed to contain no contents despite it’s size of 380MB.

                                            email support, we need to send you debug files which will give us burner logs… thanks

                                            1 Reply Last reply Reply Quote 0
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