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    • Config settings doesn't impact PA behaviour...

      pirrbe

      PA2023 Win10, (same problem with older releases but never reported)
      PA Soft is installed on partition D. (exclusive for installed progs)
      Then I created on my partition G: the folders as configured in PA Settings ‘Folders’.

      0fcf1b09-1b91-4b74-b250-f8cf908a3348-Ashampoo_Snap_maandag 20 maart 2023_11h54m34s.png

      Screenshot 2023-03-20 121152.png

      The problem : Any activity on PA is saved in these folders…
      PA ignores them and still use the default settings. Whats wrong ? Regards, Pirrbe

      Tech Support
    • Missing pdf markups in pdf preview

      L

      I am still using Powerarchiver 2022 and it does not show pdf markups in the preview. Is there a setting to get version 2022 to show pdf markups in the preview? If not, does this work in version 2023?

      Tech Support
    • Question about PA Files...

      T

      The question that I have about PA archives is what happens if say ConeXware, as a company, dies in the future? What happens to any PA files that are created today? Can these files be decompressed with a copy of a PowerArchiver that can no longer phone home to the mothership thus can’t be registered or activated?

      I mean, I can understand that new PA files wouldn’t be able to be created if the program isn’t registered but what about an un-registered copy because well, the question that I posed above?

      It’s questions like this that make me not want to store anything really valuable in PA files out of fear that I, at some point in the future, might lose access to said data inside those files. OK, 7ZIP might not be able to compress as heavily as PA but at least it’s open source and any 7ZIP files will still be able to be read and decompressed ten, twenty, or fifty years from now.

      Tech Support
    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support
    • Multi Extract doesn't extract in parallel in Windows 11

      Z

      Is this a known problem? Is there a fix coming? This is a primary reason I buy PA.

      I’ve tried both methods I know to extract multiple zips at the same time. 1) Multi Extract feature in the GUI. 2) In Windows File Explorer, select multiple zips, right click, use PA context menu to Extract or Extract To…

      Is there a setting I missed? Or maybe it really is processing in parallel, but I can’t detect it? Nothing tells me in the Processes in Task Manager that multiple PA extracts are running. And my CPU, memory and disk resources do not look like a lot of extracts are running.

      I’m using PA 2022 Standard version 21.00.18 on Windows 11 Pro version 10.0.22621 Build 22621.

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • PA 2023 Preview versus PA2022

      pirrbe

      Is the version Preview 2023 also considered to be tested by the testteam ? In the past we got messages in the forum for testing out version x.x, to be downloaded by fastring, or I missed the one for 2023. (I discovered 2023 on the official web…)
      CU, Pirrbe

      .

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • How to get a registering code?

      N

      Hi there, been a user since 13 years now and in past whenever I had a problem or question I could email, however since 3 weeks it seems like everybody is dead?

      Anyway, as kind of a last resort, I post this email a 4th time but in this forum instead now, in the hope for help:
      "This is the 3rd time I am emailing you guys as I am missing a working code for the preview of Power Archiver 2023

      Can you please help me? I am a 13 years lasting customer of yours, and I am shocked thatr for whatever reason my support tickets are ignored now, why?

      thanks in advance!
      All the best!
      Joerg"

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support

    Hibernation causes maximize issue

    Tech Support
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    • H
      Hagen last edited by

      I have Windows XP Home edition, Service Pack 2 with 512 mg of ram with 70 HD. A new issue has come up and I need to alert people to see if this can be confirmed.

      1. Open PowerArchiver 2010.
      2. Minimize the application.
      3. Now hibernate Windows XP.
      4. Resume XP from hibernation.

      Issue: PowerArchiver 2010 maximizes after you return to the desktop and now you can’t minimize the application. If you try minimizing PA2010…it refuses to minimize. You have to close the application to see the desktop.

      1 Reply Last reply Reply Quote 0
      • TBGBe
        TBGBe last edited by

        @Hagen:

        I have Windows XP Home edition, Service Pack 2 with 512 mg of ram with 70 HD. A new issue has come up and I need to alert people to see if this can be confirmed.

        1. Open PowerArchiver 2010.
        2. Minimize the application.
        3. Now hibernate Windows XP.
        4. Resume XP from hibernation.

        Issue: PowerArchiver 2010 maximizes after you return to the desktop and now you can’t minimize the application. If you try minimizing PA2010…it refuses to minimize. You have to close the application to see the desktop.

        XP Home SP3
        PowerArchiver 11.50.66
        Works fine for me - PowerArchiver minimised on Resume, Tried PA both maximised and windowed before hibernating/standby.

        H 1 Reply Last reply Reply Quote 0
        • H
          Hagen @TBGBe last edited by

          @TBGBe:

          XP Home SP3
          PowerArchiver 11.50.66
          Works fine for me - PowerArchiver minimised on Resume, Tried PA both maximised and windowed before hibernating/standby.

          Big difference though…you’re using Service Pack 3. I chose not to update Windows XP with Service Pack 3…so my issue concern is still valid.

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            I kind of doubt it is due to SP3, it would make our life easier (in that case it is MS issue that has been fixed). But you guys need to remember that it is not black and white, it can work at one place and cause issue at another.

            TBGBe 1 Reply Last reply Reply Quote 0
            • TBGBe
              TBGBe @spwolf last edited by

              @spwolf:

              I kind of doubt it is due to SP3, it would make our life easier (in that case it is MS issue that has been fixed). But you guys need to remember that it is not black and white, it can work at one place and cause issue at another.

              I know - from personal experience :D
              But Hagen did ask for confirmation(s) … so I figured a negative was better than nothing.

              1 Reply Last reply Reply Quote 0
              • M
                Mili conexware last edited by

                XP SP2 here, working just as it should

                H 1 Reply Last reply Reply Quote 0
                • H
                  Hagen @Mili last edited by

                  @Mili:

                  XP SP2 here, working just as it should

                  I suppose it could be a video card issue…but I’m not buying it. All my other programs work as intended except for this issue with PA2010.

                  Hopefully the coming update will fix this.

                  1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware last edited by

                    i doubt it is video card, it is something else… and something like this needs to be fixed specifically, so no update will fix it unless we can reproduce it.

                    can you send us your registry settings from HKCU\Software\PowerArchiver, zipped to support ar conexware dot com and Mili can try to replicate the issue with your own settings.

                    thanks

                    H 1 Reply Last reply Reply Quote 0
                    • H
                      Hagen @spwolf last edited by

                      @spwolf:

                      i doubt it is video card, it is something else… and something like this needs to be fixed specifically, so no update will fix it unless we can reproduce it.

                      can you send us your registry settings from HKCU\Software\PowerArchiver, zipped to support ar conexware dot com and Mili can try to replicate the issue with your own settings.

                      thanks

                      First of all…how do I do this? Should I first replicate the problem and then see if this creates this file you’re talking about?

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        can you reproduce the issue every time you go to hibernate?

                        H 1 Reply Last reply Reply Quote 0
                        • H
                          Hagen @spwolf last edited by

                          This is what just greeted me after I did another wake up from a hibernate session with PA2010 as the only application minimized.

                          After waking Windows XP from hibernation…I get PA2010 MAXIMIZED…and I can’t see the desktop even after I hit the minimize button on the top right hand of the screen. It refuses to minimize. I’m forced to close PA2010 to see my desktop.

                          In case you’re curious…I have a Dell Inspiron 2200 laptop. If this is localized to only the Dell models…then I’m out of luck.
                          attachment_p_19760_0_power-archiver-screenshot.jpg

                          1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            we have two dells where it works fine too :).
                            But not to worry, something like this would not be specific to notebook maker :).

                            Are you closing PA with X or ctrl-alt-del?

                            H 1 Reply Last reply Reply Quote 0
                            • H
                              Hagen @spwolf last edited by

                              @spwolf:

                              we have two dells where it works fine too :).
                              But not to worry, something like this would not be specific to notebook maker :).

                              Are you closing PA with X or ctrl-alt-del?

                              I’m closing PA with X. (Which is probably good news…because if it had been the three finger salute…then I’d really be concerned.)

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                try resetting your PA settings to default by using Options> Reset to default. And then try to hibernate… still the same?

                                thank you…

                                H 1 Reply Last reply Reply Quote 0
                                • H
                                  Hagen @spwolf last edited by

                                  @spwolf:

                                  try resetting your PA settings to default by using Options> Reset to default. And then try to hibernate… still the same?

                                  thank you…

                                  The same thing happens.

                                  spwolf 1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware @Hagen last edited by

                                    @Hagen:

                                    The same thing happens.

                                    thats not good news.

                                    H 1 Reply Last reply Reply Quote 0
                                    • H
                                      Hagen @spwolf last edited by

                                      @spwolf:

                                      thats not good news.

                                      Clearly something is wrong. It’s not exactly a game changer. I simply won’t minimize this application when I go into hibernate mode. I’ll close it.

                                      1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware last edited by

                                        whats the reason that you dont want SP3 on your XP installation? I just checked list of fixes for SP3, and while there is never ever any guarantee about anything, but it seems that SP3 has over 10-15 different hibernation fixes included.

                                        We have 4 different Dell laptops running XP in our office alone, and we will keep trying to reproduce this issue in following days but something like this could be extremly specific to even specific graphics card drivers for instance.

                                        thank you,

                                        H 1 Reply Last reply Reply Quote 0
                                        • H
                                          Hagen @spwolf last edited by

                                          @spwolf:

                                          whats the reason that you dont want SP3 on your XP installation? I just checked list of fixes for SP3, and while there is never ever any guarantee about anything, but it seems that SP3 has over 10-15 different hibernation fixes included.

                                          We have 4 different Dell laptops running XP in our office alone, and we will keep trying to reproduce this issue in following days but something like this could be extremly specific to even specific graphics card drivers for instance.

                                          thank you,

                                          There are also issues also with the Service Pack 3 with software compatability. I use an expensive Windows Explorer replacement tool…Directory Opus 9 and I’m afraid installing Service Pack 3 could crash my laptop. So I keep the old saying in mind…“If it ain’t broke…don’t fix it.”

                                          I think this saying is very true. I’ve done nothing to my system that would cause it to slow down or crash. PA2010 is good…but I can’t use this for hibernation jobs. I’ll simply close the application before I go into hibernation. Every other application I’ve used for hibernation works as advertised…and PA2010 is the first one that doesn’t (as far as my laptop is concerned.)

                                          I think it’s the Windows Vista/Windows 7 capabilities that are built into PA2010 that might be causing this issue. Remember, Windows 7 is a big jump from XP so I wouldn’t rule out GUI changes to the software model that might account for this.

                                          1 Reply Last reply Reply Quote 0
                                          • spwolf
                                            spwolf conexware last edited by

                                            nah, its nothing that far fetched at all, there are no gui changes required whatsoever… as you could have seen by now, i dont like trying to guess what the issue is before finding the culprit (experience), but i am pretty sure that win7 changes would be all the way back on my list :).

                                            1 Reply Last reply Reply Quote 0
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