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    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support

    Hibernation causes maximize issue

    Tech Support
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    • H
      Hagen last edited by

      I have Windows XP Home edition, Service Pack 2 with 512 mg of ram with 70 HD. A new issue has come up and I need to alert people to see if this can be confirmed.

      1. Open PowerArchiver 2010.
      2. Minimize the application.
      3. Now hibernate Windows XP.
      4. Resume XP from hibernation.

      Issue: PowerArchiver 2010 maximizes after you return to the desktop and now you can’t minimize the application. If you try minimizing PA2010…it refuses to minimize. You have to close the application to see the desktop.

      1 Reply Last reply Reply Quote 0
      • TBGBe
        TBGBe last edited by

        @Hagen:

        I have Windows XP Home edition, Service Pack 2 with 512 mg of ram with 70 HD. A new issue has come up and I need to alert people to see if this can be confirmed.

        1. Open PowerArchiver 2010.
        2. Minimize the application.
        3. Now hibernate Windows XP.
        4. Resume XP from hibernation.

        Issue: PowerArchiver 2010 maximizes after you return to the desktop and now you can’t minimize the application. If you try minimizing PA2010…it refuses to minimize. You have to close the application to see the desktop.

        XP Home SP3
        PowerArchiver 11.50.66
        Works fine for me - PowerArchiver minimised on Resume, Tried PA both maximised and windowed before hibernating/standby.

        H 1 Reply Last reply Reply Quote 0
        • H
          Hagen @TBGBe last edited by

          @TBGBe:

          XP Home SP3
          PowerArchiver 11.50.66
          Works fine for me - PowerArchiver minimised on Resume, Tried PA both maximised and windowed before hibernating/standby.

          Big difference though…you’re using Service Pack 3. I chose not to update Windows XP with Service Pack 3…so my issue concern is still valid.

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            I kind of doubt it is due to SP3, it would make our life easier (in that case it is MS issue that has been fixed). But you guys need to remember that it is not black and white, it can work at one place and cause issue at another.

            TBGBe 1 Reply Last reply Reply Quote 0
            • TBGBe
              TBGBe @spwolf last edited by

              @spwolf:

              I kind of doubt it is due to SP3, it would make our life easier (in that case it is MS issue that has been fixed). But you guys need to remember that it is not black and white, it can work at one place and cause issue at another.

              I know - from personal experience :D
              But Hagen did ask for confirmation(s) … so I figured a negative was better than nothing.

              1 Reply Last reply Reply Quote 0
              • M
                Mili conexware last edited by

                XP SP2 here, working just as it should

                H 1 Reply Last reply Reply Quote 0
                • H
                  Hagen @Mili last edited by

                  @Mili:

                  XP SP2 here, working just as it should

                  I suppose it could be a video card issue…but I’m not buying it. All my other programs work as intended except for this issue with PA2010.

                  Hopefully the coming update will fix this.

                  1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware last edited by

                    i doubt it is video card, it is something else… and something like this needs to be fixed specifically, so no update will fix it unless we can reproduce it.

                    can you send us your registry settings from HKCU\Software\PowerArchiver, zipped to support ar conexware dot com and Mili can try to replicate the issue with your own settings.

                    thanks

                    H 1 Reply Last reply Reply Quote 0
                    • H
                      Hagen @spwolf last edited by

                      @spwolf:

                      i doubt it is video card, it is something else… and something like this needs to be fixed specifically, so no update will fix it unless we can reproduce it.

                      can you send us your registry settings from HKCU\Software\PowerArchiver, zipped to support ar conexware dot com and Mili can try to replicate the issue with your own settings.

                      thanks

                      First of all…how do I do this? Should I first replicate the problem and then see if this creates this file you’re talking about?

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        can you reproduce the issue every time you go to hibernate?

                        H 1 Reply Last reply Reply Quote 0
                        • H
                          Hagen @spwolf last edited by

                          This is what just greeted me after I did another wake up from a hibernate session with PA2010 as the only application minimized.

                          After waking Windows XP from hibernation…I get PA2010 MAXIMIZED…and I can’t see the desktop even after I hit the minimize button on the top right hand of the screen. It refuses to minimize. I’m forced to close PA2010 to see my desktop.

                          In case you’re curious…I have a Dell Inspiron 2200 laptop. If this is localized to only the Dell models…then I’m out of luck.
                          attachment_p_19760_0_power-archiver-screenshot.jpg

                          1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            we have two dells where it works fine too :).
                            But not to worry, something like this would not be specific to notebook maker :).

                            Are you closing PA with X or ctrl-alt-del?

                            H 1 Reply Last reply Reply Quote 0
                            • H
                              Hagen @spwolf last edited by

                              @spwolf:

                              we have two dells where it works fine too :).
                              But not to worry, something like this would not be specific to notebook maker :).

                              Are you closing PA with X or ctrl-alt-del?

                              I’m closing PA with X. (Which is probably good news…because if it had been the three finger salute…then I’d really be concerned.)

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                try resetting your PA settings to default by using Options> Reset to default. And then try to hibernate… still the same?

                                thank you…

                                H 1 Reply Last reply Reply Quote 0
                                • H
                                  Hagen @spwolf last edited by

                                  @spwolf:

                                  try resetting your PA settings to default by using Options> Reset to default. And then try to hibernate… still the same?

                                  thank you…

                                  The same thing happens.

                                  spwolf 1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware @Hagen last edited by

                                    @Hagen:

                                    The same thing happens.

                                    thats not good news.

                                    H 1 Reply Last reply Reply Quote 0
                                    • H
                                      Hagen @spwolf last edited by

                                      @spwolf:

                                      thats not good news.

                                      Clearly something is wrong. It’s not exactly a game changer. I simply won’t minimize this application when I go into hibernate mode. I’ll close it.

                                      1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware last edited by

                                        whats the reason that you dont want SP3 on your XP installation? I just checked list of fixes for SP3, and while there is never ever any guarantee about anything, but it seems that SP3 has over 10-15 different hibernation fixes included.

                                        We have 4 different Dell laptops running XP in our office alone, and we will keep trying to reproduce this issue in following days but something like this could be extremly specific to even specific graphics card drivers for instance.

                                        thank you,

                                        H 1 Reply Last reply Reply Quote 0
                                        • H
                                          Hagen @spwolf last edited by

                                          @spwolf:

                                          whats the reason that you dont want SP3 on your XP installation? I just checked list of fixes for SP3, and while there is never ever any guarantee about anything, but it seems that SP3 has over 10-15 different hibernation fixes included.

                                          We have 4 different Dell laptops running XP in our office alone, and we will keep trying to reproduce this issue in following days but something like this could be extremly specific to even specific graphics card drivers for instance.

                                          thank you,

                                          There are also issues also with the Service Pack 3 with software compatability. I use an expensive Windows Explorer replacement tool…Directory Opus 9 and I’m afraid installing Service Pack 3 could crash my laptop. So I keep the old saying in mind…“If it ain’t broke…don’t fix it.”

                                          I think this saying is very true. I’ve done nothing to my system that would cause it to slow down or crash. PA2010 is good…but I can’t use this for hibernation jobs. I’ll simply close the application before I go into hibernation. Every other application I’ve used for hibernation works as advertised…and PA2010 is the first one that doesn’t (as far as my laptop is concerned.)

                                          I think it’s the Windows Vista/Windows 7 capabilities that are built into PA2010 that might be causing this issue. Remember, Windows 7 is a big jump from XP so I wouldn’t rule out GUI changes to the software model that might account for this.

                                          1 Reply Last reply Reply Quote 0
                                          • spwolf
                                            spwolf conexware last edited by

                                            nah, its nothing that far fetched at all, there are no gui changes required whatsoever… as you could have seen by now, i dont like trying to guess what the issue is before finding the culprit (experience), but i am pretty sure that win7 changes would be all the way back on my list :).

                                            1 Reply Last reply Reply Quote 0
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