updates

[Hagen]

I have Windows XP Home edition, Service Pack 2 with 512 mg of ram with 70 HD. A new issue has come up and I need to alert people to see if this can be confirmed.

1. Open PowerArchiver 2010.
2. Minimize the application.
3. Now hibernate Windows XP.
4. Resume XP from hibernation.

Issue: PowerArchiver 2010 maximizes after you return to the desktop and now you can’t minimize the application. If you try minimizing PA2010…it refuses to minimize. You have to close the application to see the desktop.

[TBGBe]

@Hagen:

I have Windows XP Home edition, Service Pack 2 with 512 mg of ram with 70 HD. A new issue has come up and I need to alert people to see if this can be confirmed.

1. Open PowerArchiver 2010.
2. Minimize the application.
3. Now hibernate Windows XP.
4. Resume XP from hibernation.

Issue: PowerArchiver 2010 maximizes after you return to the desktop and now you can’t minimize the application. If you try minimizing PA2010…it refuses to minimize. You have to close the application to see the desktop.

XP Home SP3
PowerArchiver 11.50.66
Works fine for me - PowerArchiver minimised on Resume, Tried PA both maximised and windowed before hibernating/standby.

[Hagen]

@TBGBe:

XP Home SP3
PowerArchiver 11.50.66
Works fine for me - PowerArchiver minimised on Resume, Tried PA both maximised and windowed before hibernating/standby.

Big difference though…you’re using Service Pack 3. I chose not to update Windows XP with Service Pack 3…so my issue concern is still valid.

[spwolf]

I kind of doubt it is due to SP3, it would make our life easier (in that case it is MS issue that has been fixed). But you guys need to remember that it is not black and white, it can work at one place and cause issue at another.

[TBGBe]

@spwolf:

I kind of doubt it is due to SP3, it would make our life easier (in that case it is MS issue that has been fixed). But you guys need to remember that it is not black and white, it can work at one place and cause issue at another.

I know - from personal experience :D
But Hagen did ask for confirmation(s) … so I figured a negative was better than nothing.

[Mili]

XP SP2 here, working just as it should

[Hagen]

@Mili:

XP SP2 here, working just as it should

I suppose it could be a video card issue…but I’m not buying it. All my other programs work as intended except for this issue with PA2010.

Hopefully the coming update will fix this.

[spwolf]

i doubt it is video card, it is something else… and something like this needs to be fixed specifically, so no update will fix it unless we can reproduce it.

can you send us your registry settings from HKCU\Software\PowerArchiver, zipped to support ar conexware dot com and Mili can try to replicate the issue with your own settings.

thanks

[Hagen]

@spwolf:

i doubt it is video card, it is something else… and something like this needs to be fixed specifically, so no update will fix it unless we can reproduce it.

can you send us your registry settings from HKCU\Software\PowerArchiver, zipped to support ar conexware dot com and Mili can try to replicate the issue with your own settings.

thanks

First of all…how do I do this? Should I first replicate the problem and then see if this creates this file you’re talking about?

[spwolf]

can you reproduce the issue every time you go to hibernate?

[Hagen]

This is what just greeted me after I did another wake up from a hibernate session with PA2010 as the only application minimized.

After waking Windows XP from hibernation…I get PA2010 MAXIMIZED…and I can’t see the desktop even after I hit the minimize button on the top right hand of the screen. It refuses to minimize. I’m forced to close PA2010 to see my desktop.

In case you’re curious…I have a Dell Inspiron 2200 laptop. If this is localized to only the Dell models…then I’m out of luck.

[spwolf]

we have two dells where it works fine too :).
But not to worry, something like this would not be specific to notebook maker :).

Are you closing PA with X or ctrl-alt-del?

[Hagen]

@spwolf:

we have two dells where it works fine too :).
But not to worry, something like this would not be specific to notebook maker :).

Are you closing PA with X or ctrl-alt-del?

I’m closing PA with X. (Which is probably good news…because if it had been the three finger salute…then I’d really be concerned.)

[spwolf]

try resetting your PA settings to default by using Options> Reset to default. And then try to hibernate… still the same?

thank you…

[Hagen]

@spwolf:

try resetting your PA settings to default by using Options> Reset to default. And then try to hibernate… still the same?

thank you…

The same thing happens.

[spwolf]

@Hagen:

The same thing happens.

thats not good news.

[Hagen]

@spwolf:

thats not good news.

Clearly something is wrong. It’s not exactly a game changer. I simply won’t minimize this application when I go into hibernate mode. I’ll close it.

[spwolf]

whats the reason that you dont want SP3 on your XP installation? I just checked list of fixes for SP3, and while there is never ever any guarantee about anything, but it seems that SP3 has over 10-15 different hibernation fixes included.

We have 4 different Dell laptops running XP in our office alone, and we will keep trying to reproduce this issue in following days but something like this could be extremly specific to even specific graphics card drivers for instance.

thank you,

[Hagen]

@spwolf:

whats the reason that you dont want SP3 on your XP installation? I just checked list of fixes for SP3, and while there is never ever any guarantee about anything, but it seems that SP3 has over 10-15 different hibernation fixes included.

We have 4 different Dell laptops running XP in our office alone, and we will keep trying to reproduce this issue in following days but something like this could be extremly specific to even specific graphics card drivers for instance.

thank you,

There are also issues also with the Service Pack 3 with software compatability. I use an expensive Windows Explorer replacement tool…Directory Opus 9 and I’m afraid installing Service Pack 3 could crash my laptop. So I keep the old saying in mind…“If it ain’t broke…don’t fix it.”

I think this saying is very true. I’ve done nothing to my system that would cause it to slow down or crash. PA2010 is good…but I can’t use this for hibernation jobs. I’ll simply close the application before I go into hibernation. Every other application I’ve used for hibernation works as advertised…and PA2010 is the first one that doesn’t (as far as my laptop is concerned.)

I think it’s the Windows Vista/Windows 7 capabilities that are built into PA2010 that might be causing this issue. Remember, Windows 7 is a big jump from XP so I wouldn’t rule out GUI changes to the software model that might account for this.

[spwolf]

nah, its nothing that far fetched at all, there are no gui changes required whatsoever… as you could have seen by now, i dont like trying to guess what the issue is before finding the culprit (experience), but i am pretty sure that win7 changes would be all the way back on my list :).