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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    Trouble opening .tar.gz file

    Tech Support
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    • M
      mwb1100 last edited by

      I’m running PA 11.50.49 and I am having trouble opening a .tar.gz file that I got from the following URL:

      http://www.annexia.org/_file/c2lib-1.4.2.tar.gz

      No error or anything; it just doesn’t present me with the contents (except in the preview window - I can see the files inside, but I can’t do anything with them from the preview window).

      The 7-Zip File Manager does not have any trouble with the archive. I’m wondering if this is a problem in PA RC (or beta or whatever 11.50.49 is) or if I have some configuration issue.

      WinXP Pro 64-bit Edition

      1 Reply Last reply Reply Quote 0
      • moles42
        moles42 Alpha Testers last edited by

        I tested it in vista 32 bit and had the same problem…it doesn’t display any files but I converted it to a zip file and found 231 files in it.

        Windows 10 Pro x64
        Intel Core 2 Duo E6850 @ 3.00GHz
        4.00GB Dual-Channel DDR2 @ 399MHz
        NVIDIA GeForce GT 730

        TBGBe 1 Reply Last reply Reply Quote 0
        • TBGBe
          TBGBe @moles42 last edited by

          Shell / Test reports “All OK”. :confused:

          However, as this is in PACL forum :)
          PAEXT (Beta 6) also has problems - loops with
          “ERROR: No TAR file inside. Probably corrupted GZIP file”

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            it doesnt list in main PA, wrote it in, thanks.

            1 Reply Last reply Reply Quote 0
            • M
              Mili conexware last edited by

              Got it! Confirmed! Reported!!!

              Many thanks!!

              1 Reply Last reply Reply Quote 0
              • Brian Gregory
                Brian Gregory Alpha Testers last edited by

                @mwb1100:

                I’m running PA 11.50.49 and I am having trouble opening a .tar.gz file that I got from the following URL:

                http://www.annexia.org/_file/c2lib-1.4.2.tar.gz

                …

                There’s something wrong with that file. For a start it’s about 6 times bigger than you’d expect for the files inside it.

                However I agree it would be nice if the different parts of PowerArchiver were more consistent in how they interpreted it.

                M 1 Reply Last reply Reply Quote 0
                • M
                  mwb1100 @Brian Gregory last edited by

                  @Brian:

                  There’s something wrong with that file. For a start it’s about 6 times bigger than you’d expect for the files inside it.

                  You’re right - the file is really just a TAR file. If I rename it such that the extension is just “.tar” instead of “.tar.gz”, PA handles it fine.

                  I wonder if it’s reasonable to ask PA to try and be a little bit forgiving when opening TAR/GZip files. It’s true that the file name is lying to PA so it seems unfair to tag this as a PA bug, but 7-Zip had no trouble figuring it out.

                  I don’t have a large sample size, but it seems like a fair percentage of tar/gzip files I come across on the Internet have a one problem or another (I’ve posted here a couple times over the years about them). Once again, this isn’t PA’s fault, but it might be nice to put enough smarts into PA to deal with these kinds of oddities - if possible.

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    mwb1100 @mwb1100 last edited by

                    I’ve run into this annoyance yet again (http://www.math.sci.hiroshima-u.ac.jp/%7Em-mat/MT/MT2002/CODES/mt19937ar.tgz), so I’d like to ask again if PA can accommodate these misnamed tar files?

                    I know it’s not PA’s error, but if PA handled this problem seamlessly, it would let me avoid being irritated every once in a while.

                    TBGBe 1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware last edited by

                      it cant right now, we dont have detection system in place at this point…

                      M 1 Reply Last reply Reply Quote 0
                      • M
                        mwb1100 @spwolf last edited by

                        Thanks for considering.

                        1 Reply Last reply Reply Quote 0
                        • TBGBe
                          TBGBe @mwb1100 last edited by

                          @mwb1100:

                          I’ve run into this annoyance yet again (http://www.math.sci.hiroshima-u.ac.jp/%7Em-mat/MT/MT2002/CODES/mt19937ar.tgz), so I’d like to ask again if PA can accommodate these misnamed tar files?

                          I can open that file both via explorer shell and from within PA :confused:

                          M 1 Reply Last reply Reply Quote 0
                          • M
                            mwb1100 @TBGBe last edited by

                            @TBGBe:

                            I can open that file both via explorer shell and from within PA :confused:

                            Are you running IE? I’m at work right now, and just tried it using IE7 on WinXP Pro x64. Even though the link has a .tgz extension in it, IE7 saved the download with a .tar extension and PA opened it up fine.

                            At home yesterday I was using Firefox 3.x (not sure what exact version) and it downloaded the file with a .tgz extension, causing confusion for PA. For some reason this kind of incorrect extension confusion seems to be common with .tar/.tgz/.gz files I come across on the Internet (which thankfully isn’t all too often).

                            I’ll try it again at home to make sure it wasn’t something I did.

                            TBGBe 1 Reply Last reply Reply Quote 0
                            • TBGBe
                              TBGBe @mwb1100 last edited by

                              @mwb1100:

                              Are you running IE? I’m at work right now, and just tried it using IE7 on WinXP Pro x64. Even though the link has a .tgz extension in it, IE7 saved the download with a .tar extension and PA opened it up fine.

                              At home yesterday I was using Firefox 3.x (not sure what exact version) and it downloaded the file with a .tgz extension, causing confusion for PA. For some reason this kind of incorrect extension confusion seems to be common with .tar/.tgz/.gz files I come across on the Internet (which thankfully isn’t all too often).

                              I’ll try it again at home to make sure it wasn’t something I did.

                              No - I used Opera.
                              Downloaded same as your Firefox ( .tgz) but PA had no problems for me.

                              1 Reply Last reply Reply Quote 0
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