PA 2010 stops responding

[mentorcaptl]

I downloaded and installed the recommended update last week. Version 11.50.41. When running a backup, during the compressing, 1 hr 3 min 36 seconds into the routine, PA stops responding. I need to get a backup done, haven’t had one since last week.

Any ideas?

TIA

[spwolf]

did you leave it be for a while?

[mentorcaptl]

@spwolf:

did you leave it be for a while?

It’s been sitting at the same screen with the same time for over 2 hours….

[spwolf]

is HDD doing anything or? Send us that pbs script please.

[mentorcaptl]

@spwolf:

is HDD doing anything or? Send us that pbs script please.

Hard drive is quiet, but I can access it.

How do I send you the pbs?

[mentorcaptl]

@spwolf:

is HDD doing anything or? Send us that pbs script please.

I zipped it so I could attach for you.
attachment_p_18463_0_daily-new.zip

[spwolf]

does the compression run at all? do you see progress indicator at start? At what % does it stop running?

thanks

[spwolf]

also try changing to:

Compression Method = Optimized
Compression Strenght = Normal

Compression Method = Deflate
Compression Strenght = Normal

lets see if that makes an difference.

thanks!

[mentorcaptl]

@spwolf:

also try changing to:

Compression Method = Optimized
Compression Strenght = Normal

Compression Method = Deflate
Compression Strenght = Normal

lets see if that makes an difference.

thanks!

I will give that a try…

Yes the compressing shows progression, but stopped at green bar #14 of approx 26,000 files/folders. I may not get to respond on this until tomorrow. Thanks again for being there and so prompt to help, I do appreciate it!
Tammy

[spwolf]

ok, please let us know tomorrow… thanks!

[mentorcaptl]

@spwolf:

ok, please let us know tomorrow… thanks!

We have success. Thank you so much. It must have needed the change from optimize to deflate. Now I will let it run tonight while no one is here. Thanks again!

[spwolf]

@mentorcaptl:

We have success. Thank you so much. It must have needed the change from optimize to deflate. Now I will let it run tonight while no one is here. Thanks again!

and now we have to figure out why optimize didnt work - are you using ultra for deflate as well?

thanks

[mentorcaptl]

@spwolf:

and now we have to figure out why optimize didnt work - are you using ultra for deflate as well?

thanks

No, I used normal.

[spwolf]

please check pre-RC1 release:
http://www.powerarchiver.com/test/alpha115/powarc1150rc1.exe

and let us know if this has been fixed :).

thanks