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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    Frustrated with 2010

    Tech Support
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    • M
      mentorcaptl last edited by

      First of all I know that no question is a stupid question…but boy do I feel stupid.

      Since I’ve updated to 2010 ver 11.50.30 (using zip) I’m having difficulty doing backups. The scripts I have used forever no longer works. Help menu says that I can give the backups whatever name I want, but the only backup name that will work is PowerArchiver backup_.

      What am I doing wrong? I’m probably not giving enough info here, please let me know what you need to know.

      I’ll be more than greatful for your help!:confused: :confused: :confused:

      1 Reply Last reply Reply Quote 0
      • TBGBe
        TBGBe last edited by

        @mentorcaptl:

        The scripts I have used forever no longer works.

        Is the problem only with old scripts - if you create a new script does that work OK?
        @mentorcaptl:

        Help menu says that I can give the backups whatever name I want, but the only backup name that will work is PowerArchiver backup_.

        Is that the name of the script or the name of the created backup?

        What is your operating system?

        M 1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          please attach your pbs script here (you need to zip it first), and explain how are you trying to change the name for the backup?

          On first screen, you can change the name of the backup, on 2nd screen, you select location of the backup…. maybe thats the issue? I doubt it since it was same in PA 2010, but i have to ask.

          thanks!

          M 1 Reply Last reply Reply Quote 0
          • M
            mentorcaptl @TBGBe last edited by

            @TBGBe:

            Is the problem only with old scripts - if you create a new script does that work OK?

            Is that the name of the script or the name of the created backup?

            What is your operating system?

            I got it to work over the weekend and of course I messed with the b/u script again because I wanted to change the name of the saved b/u file, so now I can’t get it to work again unless I force a b/u.

            Windows XP

            spwolf 1 Reply Last reply Reply Quote 0
            • M
              mentorcaptl @spwolf last edited by

              @spwolf:

              please attach your pbs script here (you need to zip it first), and explain how are you trying to change the name for the backup?

              On first screen, you can change the name of the backup, on 2nd screen, you select location of the backup…. maybe thats the issue? I doubt it since it was same in PA 2010, but i have to ask.

              thanks!

              First screen says select Backup Archive and it defaults to PowerArchiver backup.zip. I would like this to say Mentor daily server backup. When I use the Mentor file name it will not back up. Next screen I’m directing it to where we save our daily backups. We do encrypt with PK v2.04g and a password, but I removed the password from the attached file.

              There is a zip file in my Documents and Settings\My Documents\Backups\PowerArchiver Backup.zip that is 1kb.

              I also tried to create a new archive with the name Mentor daily server backup and all that happened was a backup was created. I have also tried creating a new script as well.

              I feel so incredibly lost! Thank you for your help, it is truly appreciated.
              attachment_p_18113_0_test.zip

              1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware @mentorcaptl last edited by

                @mentorcaptl:

                I got it to work over the weekend and of course I messed with the b/u script again because I wanted to change the name of the saved b/u file, so now I can’t get it to work again unless I force a b/u.

                Windows XP

                what is b/u? I am truly confused too, so you are not alone :-)

                M 1 Reply Last reply Reply Quote 0
                • M
                  mentorcaptl @spwolf last edited by

                  @spwolf:

                  what is b/u? I am truly confused too, so you are not alone :-)

                  Sorry…

                  B/U = backup

                  1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware last edited by

                    ok, is the problem that PA will not rename old backup files? because if you change backup name, it will only change future backup filename, not previous one…. ?

                    M 1 Reply Last reply Reply Quote 0
                    • M
                      mentorcaptl @spwolf last edited by

                      @spwolf:

                      ok, is the problem that PA will not rename old backup files? because if you change backup name, it will only change future backup filename, not previous one…. ?

                      No, it will not run the backup at all

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        so you basically rename the backup and then when you click to run the backup, what happens?

                        Is it possible that you dont have write priviledges to that folder?

                        What if you try to save backup to your my documents folder or desktop - does it work then?

                        thanks

                        M 1 Reply Last reply Reply Quote 0
                        • M
                          mentorcaptl @spwolf last edited by

                          @spwolf:

                          so you basically rename the backup and then when you click to run the backup, what happens?

                          Is it possible that you dont have write priviledges to that folder?

                          What if you try to save backup to your my documents folder or desktop - does it work then?

                          thanks

                          When I click to run the backup to run manually it will start to run, but not add files. For 3 minutes now it shows b/u status with nothing going on and no b/u file created. Also, it will not run automatically. :confused: :confused: :confused:

                          Ooops, I take that back…it has been 8 minutes since I started the manual back up and it is now compressing files.

                          1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            aha… so how many files are you compressing? is that an network drive that you are compressing from?

                            M 1 Reply Last reply Reply Quote 0
                            • M
                              mentorcaptl @spwolf last edited by

                              @spwolf:

                              aha… so how many files are you compressing? is that an network drive that you are compressing from?

                              Yes it is a network drive
                              5.93GB
                              27,750 files
                              5,128 folders

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                it is slower since it has to look through network folder for 28,000 files.

                                but it works, right or?

                                It should be slightly faster or a lot faster in beta 2 (didnt test it on network drive, but on local drive, instead of 10 seconds, file list building takes 1 second). It might still be slow on network drive since it has to take info from the network…

                                1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware last edited by

                                  Beta 2 is out, please check it out via web update or download page.

                                  It will be interesting to see if it gets faster for network backups!

                                  thanks

                                  M 1 Reply Last reply Reply Quote 0
                                  • M
                                    mentorcaptl @spwolf last edited by

                                    @spwolf:

                                    Beta 2 is out, please check it out via web update or download page.

                                    It will be interesting to see if it gets faster for network backups!

                                    thanks

                                    I have downloaded Beta 2 and have scheduled an auto backup to start shortly. I will let you know if it starts and is successful. crossing fingers:eek:

                                    M 1 Reply Last reply Reply Quote 0
                                    • M
                                      mentorcaptl @mentorcaptl last edited by

                                      @mentorcaptl:

                                      I have downloaded Beta 2 and have scheduled an auto backup to start shortly. I will let you know if it starts and is successful. crossing fingers:eek:

                                      I GIVE UP!!! Why won’t this back up start automatically? I have it scheduled. Maybe I should go back to 2009? How would I go about doing that?:mad:

                                      spwolf 1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware @mentorcaptl last edited by

                                        @mentorcaptl:

                                        I GIVE UP!!! Why won’t this back up start automatically? I have it scheduled. Maybe I should go back to 2009? How would I go about doing that?:mad:

                                        wait, so problem is that your backup does not start automatically?

                                        You need to decide what the issue is :-).

                                        For windows scheduler backup, you need to check schedule and make sure login/password is properly entered, or else Windows Scheduler will not start the schedule.

                                        M 1 Reply Last reply Reply Quote 0
                                        • M
                                          mentorcaptl @spwolf last edited by

                                          @spwolf:

                                          wait, so problem is that your backup does not start automatically?

                                          You need to decide what the issue is :-).

                                          For windows scheduler backup, you need to check schedule and make sure login/password is properly entered, or else Windows Scheduler will not start the schedule.

                                          I have 2 issues going on. One that I cannot name the backup what I want to name it unless I rename after the b/u is complete and two is, it will not run automatically. I have login/password properly entered, etc. I will try again today :-S

                                          M 1 Reply Last reply Reply Quote 0
                                          • M
                                            mentorcaptl @mentorcaptl last edited by

                                            @mentorcaptl:

                                            I have 2 issues going on. One that I cannot name the backup what I want to name it unless I rename after the b/u is complete and two is, it will not run automatically. I have login/password properly entered, etc. I will try again today :-S

                                            One issue fixed (auto backups), now onto the naming issue. I will test that next. Sometimes a fresh mind helps :cool:

                                            M 1 Reply Last reply Reply Quote 0
                                            • spwolf
                                              spwolf conexware last edited by

                                              ok :-)

                                              what happened with slow startup of backup due to the network? Is it faster in b2?

                                              M 1 Reply Last reply Reply Quote 0
                                              • M
                                                mentorcaptl @spwolf last edited by

                                                @spwolf:

                                                ok :-)

                                                what happened with slow startup of backup due to the network? Is it faster in b2?

                                                Yes, faster in b2 :-)

                                                1 Reply Last reply Reply Quote 0
                                                • M
                                                  mentorcaptl @mentorcaptl last edited by

                                                  @mentorcaptl:

                                                  One issue fixed (auto backups), now onto the naming issue. I will test that next. Sometimes a fresh mind helps :cool:

                                                  Crossing fingers PA has auto started and is compressing under the file name I gave instead of default.

                                                  I said last week I felt stupid…this just justifies it. :-)

                                                  M 1 Reply Last reply Reply Quote 0
                                                  • M
                                                    mentorcaptl @mentorcaptl last edited by

                                                    I have accomplished success. Thank you all for listening to my rants.

                                                    The solution to the 2nd issue (not doing auto backups) was the missing password under scheduling in Windows. As many times as I had entered it, I must have been doing it wrong.

                                                    Thanks again for all your time and help!
                                                    Tammy

                                                    spwolf 1 Reply Last reply Reply Quote 0
                                                    • spwolf
                                                      spwolf conexware @mentorcaptl last edited by

                                                      @mentorcaptl:

                                                      I have accomplished success. Thank you all for listening to my rants.

                                                      The solution to the 2nd issue (not doing auto backups) was the missing password under scheduling in Windows. As many times as I had entered it, I must have been doing it wrong.

                                                      Thanks again for all your time and help!
                                                      Tammy

                                                      goodies :-)

                                                      1 Reply Last reply Reply Quote 0
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