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    • Config settings doesn't impact PA behaviour...

      pirrbe

      PA2023 Win10, (same problem with older releases but never reported)
      PA Soft is installed on partition D. (exclusive for installed progs)
      Then I created on my partition G: the folders as configured in PA Settings ‘Folders’.

      0fcf1b09-1b91-4b74-b250-f8cf908a3348-Ashampoo_Snap_maandag 20 maart 2023_11h54m34s.png

      Screenshot 2023-03-20 121152.png

      The problem : Any activity on PA is saved in these folders…
      PA ignores them and still use the default settings. Whats wrong ? Regards, Pirrbe

      Tech Support
    • Missing pdf markups in pdf preview

      L

      I am still using Powerarchiver 2022 and it does not show pdf markups in the preview. Is there a setting to get version 2022 to show pdf markups in the preview? If not, does this work in version 2023?

      Tech Support
    • Question about PA Files...

      T

      The question that I have about PA archives is what happens if say ConeXware, as a company, dies in the future? What happens to any PA files that are created today? Can these files be decompressed with a copy of a PowerArchiver that can no longer phone home to the mothership thus can’t be registered or activated?

      I mean, I can understand that new PA files wouldn’t be able to be created if the program isn’t registered but what about an un-registered copy because well, the question that I posed above?

      It’s questions like this that make me not want to store anything really valuable in PA files out of fear that I, at some point in the future, might lose access to said data inside those files. OK, 7ZIP might not be able to compress as heavily as PA but at least it’s open source and any 7ZIP files will still be able to be read and decompressed ten, twenty, or fifty years from now.

      Tech Support
    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support
    • Multi Extract doesn't extract in parallel in Windows 11

      Z

      Is this a known problem? Is there a fix coming? This is a primary reason I buy PA.

      I’ve tried both methods I know to extract multiple zips at the same time. 1) Multi Extract feature in the GUI. 2) In Windows File Explorer, select multiple zips, right click, use PA context menu to Extract or Extract To…

      Is there a setting I missed? Or maybe it really is processing in parallel, but I can’t detect it? Nothing tells me in the Processes in Task Manager that multiple PA extracts are running. And my CPU, memory and disk resources do not look like a lot of extracts are running.

      I’m using PA 2022 Standard version 21.00.18 on Windows 11 Pro version 10.0.22621 Build 22621.

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • PA 2023 Preview versus PA2022

      pirrbe

      Is the version Preview 2023 also considered to be tested by the testteam ? In the past we got messages in the forum for testing out version x.x, to be downloaded by fastring, or I missed the one for 2023. (I discovered 2023 on the official web…)
      CU, Pirrbe

      .

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • How to get a registering code?

      N

      Hi there, been a user since 13 years now and in past whenever I had a problem or question I could email, however since 3 weeks it seems like everybody is dead?

      Anyway, as kind of a last resort, I post this email a 4th time but in this forum instead now, in the hope for help:
      "This is the 3rd time I am emailing you guys as I am missing a working code for the preview of Power Archiver 2023

      Can you please help me? I am a 13 years lasting customer of yours, and I am shocked thatr for whatever reason my support tickets are ignored now, why?

      thanks in advance!
      All the best!
      Joerg"

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support

    Still virus warning from AVG 8

    Tech Support
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    • A
      Anyone last edited by

      Sorry about reopening this thread again.

      PABURNTOOLS.EXE is cleared in the latest AVG 8 (270.6.6/1623) update, but I still get a warning about PAVD.EXE.

      I have tried to send the file for analysis but it always fail. Maybe thats because it’s the free version?

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        nobody ever said there was an pavd.exe warning. Eh.

        We need to report that again. Anything else?

        A 1 Reply Last reply Reply Quote 0
        • A
          Anyone @spwolf last edited by

          No, thats the one I get warnings about.
          As I am using the free version of AVG I’m not able to report the problem? I have tried to send pavd.exe for analysis several times but it always fail.
          My workaround right now is to exclude the Powerarchiver folder.
          It would be nice if you could make Grisoft aware of the problem.

          Otherwise I’m very satisfied with PA 2009. I really like the modern toolbar.

          spwolf 1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware @Anyone last edited by

            @Anyone:

            No, thats the one I get warnings about.
            As I am using the free version of AVG I’m not able to report the problem? I have tried to send pavd.exe for analysis several times but it always fail.
            My workaround right now is to exclude the Powerarchiver folder.
            It would be nice if you could make Grisoft aware of the problem.

            Otherwise I’m very satisfied with PA 2009. I really like the modern toolbar.

            already reported last night, did not receive anything back.

            False virus reports are not our issues but issues from AV vendors who dont do their jobs too well :)

            A 1 Reply Last reply Reply Quote 0
            • A
              Anyone @spwolf last edited by

              Yes, I know that it’s not your issue, but if you rather than me, emphasize the problem I’m sure they will do something about it.

              1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware last edited by

                did this get solved?

                A 1 Reply Last reply Reply Quote 0
                • A
                  Anyone @spwolf last edited by

                  Nope, I still get a warning about PAVD.EXE, and I’m still not able to send the file for analysis.
                  But as I have the PA folder excluded in AVG it doesn’t bother me to much.
                  I check from time to time by copying the files to another folder, as I did right now.

                  1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware last edited by

                    any updates?

                    A 1 Reply Last reply Reply Quote 0
                    • A
                      Anyone @spwolf last edited by

                      Checked all PA executables today, PAVD.EXE still gets a warning.
                      Maybe I should change to another anti-virus program, AVG is not the only free one but I like it.

                      Anyway PA is working very well and I am glad I paid for the pro version. Burning is little bit slow but everything I tried works well.

                      TBGBe 1 Reply Last reply Reply Quote 0
                      • TBGBe
                        TBGBe @Anyone last edited by

                        @Anyone:

                        Maybe I should change to another anti-virus program, AVG is not the only free one but I like it.

                        That’s what I did so I can’t check now.
                        This “problem” was not the only reason, however, that would be off topic…

                        1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware last edited by

                          should have been fixed by now?

                          A 1 Reply Last reply Reply Quote 0
                          • A
                            Anyone @spwolf last edited by

                            Sorry but no, I still get a warning for PAVD.EXE
                            Win32/NSAnti
                            AVG 8.0.169 / Virus DB 270.7.0/1683

                            Latest PA installed.

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              grrr

                              1 Reply Last reply Reply Quote 0
                              • B
                                Batman44 last edited by

                                Looks like PABURNTOOLS.EXE is showing a false positive Again.

                                1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware last edited by

                                  what about pavd?

                                  B 1 Reply Last reply Reply Quote 0
                                  • B
                                    Batman44 @spwolf last edited by

                                    I’m new to Power Archiver so im using a evaluation copy, so i don’t think i have that file? Wheres it located?

                                    It wouldn’t stop me from buying, but it might to others?

                                    spwolf 2 Replies Last reply Reply Quote 0
                                    • spwolf
                                      spwolf conexware @Batman44 last edited by

                                      it is only for registered users - can someone else chime in for pavd.exe please? I see I need to send them an email again…

                                      1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware @Batman44 last edited by

                                        As to the buying, unfortunatly it is not up to us. If AV company keeps repeating the same mistakes, i think it tells more of their product and question is what else will they get wrong?

                                        1 Reply Last reply Reply Quote 0
                                        • B
                                          bookworm last edited by

                                          I’m not getting anything on pavd but paburntools is definitely coming up as infected with Win32/NSAnti. That’s with the latest free version of AVG.

                                          1 Reply Last reply Reply Quote 0
                                          • spwolf
                                            spwolf conexware last edited by

                                            thanks, will (once again) email them… anyone else sending report to AVG will be helpful as well.

                                            thanks,

                                            TBGBe 1 Reply Last reply Reply Quote 0
                                            • TBGBe
                                              TBGBe @spwolf last edited by

                                              Just to confirm “false positive” - it is only AVG reporting problem see
                                              http://www.virustotal.com/analisis/820b2659f2df0c864ecc53279560ec11

                                              1 Reply Last reply Reply Quote 0
                                              • spwolf
                                                spwolf conexware last edited by

                                                they are month behind on their support emails, we just got back response from them about pavd.exe that was sent in 30 days ago :-)

                                                N 1 Reply Last reply Reply Quote 0
                                                • N
                                                  nheimler @spwolf last edited by

                                                  I’m getting this as well. I pay for AVG so should I report this to see if they will fix it for a paying customer? And yes I’m getting it as well.

                                                  spwolf 1 Reply Last reply Reply Quote 0
                                                  • spwolf
                                                    spwolf conexware @nheimler last edited by

                                                    @nheimler:

                                                    I’m getting this as well. I pay for AVG so should I report this to see if they will fix it for a paying customer? And yes I’m getting it as well.

                                                    more reports the better… although it didnt help last time…

                                                    S 1 Reply Last reply Reply Quote 0
                                                    • S
                                                      StanTheMan @spwolf last edited by

                                                      I have been in daily contact with them since last week when I reported the problem. Today I have received the confirmation that it will be fixed with the next virus database update.

                                                      Stan


                                                      Digital Media, Czech Republic

                                                      1 Reply Last reply Reply Quote 0
                                                      • spwolf
                                                        spwolf conexware last edited by

                                                        Oops:
                                                        http://www.itworld.com/windows/57647/flawed-avg-antivirus-update-cripples-windows-xp-pcs

                                                        Their latest update seems to have indentified some Windows files as false positives, so heads up people who have AVG as your XP will not start anymore :-).

                                                        1 Reply Last reply Reply Quote 0
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