FTP client work fine, but not PA FTP
I’ve never been able to use PowerArchiver’s FTP feature. Whether I’m using an anonymous login, a password protected login, or connecting to a server I administer – my FTP clients work fine, but PowerArchiver always gives me the same error:
‘Check your username and password’
Despite the fact that my username and password are correct and working fine from any FTP client I test.
I’m currently using the latest v10 build and still running into this problem. What am I doing wrong?
Thank you in advance!
it should work fine… why dont you email us so we can test out your server… use support form above.
I’ve tested on at least six different server, all of which my FTP clients work fine.
The most recent server that I needed to upload to, and again tested PowerArchiver with, is: ftp dot banyanprinting dot com (parsed for anti-spam), specifying “/incoming/” in the file folder config box (which requires the second slash in PA).
This is an anonymous FTP login that also works fine from MSIE, etc.
are all six anon user?
No, I have tried a variety of options. I mentioned this in the Original Post above:
Whether I’m using an anonymous login, a password protected login, or connecting to a server I administer – my FTP clients work fine, but PowerArchiver always gives me the same error
did you enable passive connect option? It could be it. It works fine here.
Yes, I’ve tested PASV as well as turned off.
I’ve never tried it from a public IP, I’ve always been testing it on a NAT’ed IP. What gets me is I have no problem with Filezilla, FlashFXP, SmartFTP – on the exact same computer. Only PowerArchiver has an issue, and it’s with every site.
Did you actually try to upload a file to the site I mentioned earlier, specifying the /incoming/ directory – and that worked for you?
Does PA have a logging ability where I could see the FTP command exchanges?
Anything? Works fine for me in all FTP clients, either PASV or Standard. Just not in PowerArchiver. Can you verify specifically the site mentioned above (ftp dot banyanprinting dotcom copy a test file into the /incoming/directory).