FTP client work fine, but not PA FTP
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I’ve never been able to use PowerArchiver’s FTP feature. Whether I’m using an anonymous login, a password protected login, or connecting to a server I administer – my FTP clients work fine, but PowerArchiver always gives me the same error:
‘Check your username and password’
Despite the fact that my username and password are correct and working fine from any FTP client I test.
I’m currently using the latest v10 build and still running into this problem. What am I doing wrong?
Thank you in advance!
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it should work fine… why dont you email us so we can test out your server… use support form above.
thanks!
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I’ve tested on at least six different server, all of which my FTP clients work fine.
The most recent server that I needed to upload to, and again tested PowerArchiver with, is: ftp dot banyanprinting dot com (parsed for anti-spam), specifying “/incoming/” in the file folder config box (which requires the second slash in PA).
This is an anonymous FTP login that also works fine from MSIE, etc.
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are all six anon user?
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No, I have tried a variety of options. I mentioned this in the Original Post above:
Whether I’m using an anonymous login, a password protected login, or connecting to a server I administer – my FTP clients work fine, but PowerArchiver always gives me the same error
Thank you!
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did you enable passive connect option? It could be it. It works fine here.
thanks
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Yes, I’ve tested PASV as well as turned off.
I’ve never tried it from a public IP, I’ve always been testing it on a NAT’ed IP. What gets me is I have no problem with Filezilla, FlashFXP, SmartFTP – on the exact same computer. Only PowerArchiver has an issue, and it’s with every site.
Did you actually try to upload a file to the site I mentioned earlier, specifying the /incoming/ directory – and that worked for you?
Does PA have a logging ability where I could see the FTP command exchanges?
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Anything? Works fine for me in all FTP clients, either PASV or Standard. Just not in PowerArchiver. Can you verify specifically the site mentioned above (ftp dot banyanprinting dotcom copy a test file into the /incoming/directory).
Thank you,
Rusten