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Update system issue
Tech Support3 -
Missing icons on PA Backup toolbar (file selection screen)
Tech Support1 -
Minimize/Expand Ribbon
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Burn Disk from .ISO
Tech Support2 -
Fast Ring: PowerArchiver 2021 20.00.56
Tech Support1 -
SOLVED Zipping up with folders but without root folder
Tech Support4 -
Fast Ring: PowerArchiver 2021 20.00.53
Tech Support17 -
PowerArchiver and PACL for macOS
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Fast Ring: PowerArchiver 2021 20.00.55
Tech Support10 -
SOLVED powerarchiver not able to compress / decompress files with long file names
Tech Support8 -
License Code Not Working / Missing
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Upgrade for 2019 users?
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UNSOLVED Resize: Frames overlap
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SOLVED TYPO: Gesture
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UNSOLVED GUI: Center the buttons
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UNSOLVED label56
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SOLVED GUI Alignment
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Preview of pdf files
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I would like to test this for the Mac
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Preview doesn't support Unicode
Tech Support4
Access Violation trying to delete some files
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Access violation at address 00809be0 in module ‘powerarc.exe.’ Read of address 00000000.
This error trying to delete some files in a zip compressed archive.
Downloaded the linked file. The problem seems not solved.
Using Windows Vista Ultimate.
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This is not the same Access of voliation. Can you please upload some ZIP file you are having problems with…
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By now I can’t upload because the zip contains confidential data. I’ve tried to delete a group of files. Now the error reported the violation at address: 0080F0F8.
If I can reproduce the error with a dummy test file I’ll upload. If you need I can upload the screenshots.
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i moved this issue to its own thread…
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I’ve also tried version 10.10.10. Now the error reported for the violation is at address: 0080F190.
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We couldn’t reproduce this error without this specific ZIP. If you ever want to send us privatly this specific ZIP we can agree special ftp account for you but until then, nothing will be changed - probably for 10.2.
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we need to be able to reproduce it, without that, we can not fix the issue. So please find a way to send it over to us or create example file that also gives an AV…
thanks
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Ok, I’m quite near to produce a “safe” test file. You have to know, as previously said, that the file which I used for test has inside a lot of sensitive data. Now I’m trying to manipulate it for deleting the data but keeping the structure. The file that now I have has the same problem but I have to purge more details before I can send it to you. The file in every case will be not published to everyone but only sent to you as confidential data. I hope to produce the test file before weekend.
Bye
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sounds good, send it over to support via support form so it is not posted on the forums… thanks!
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Ok, I’ve to open a support ticket and wait for the ftp details (as Ivan said)? I’ve seen the support form but I can’t find where upload a file…
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just send us support question via support form and we will give you more info from there…
thanks,
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Support request sent. Have a nice day.
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Thanks!
The issue should be fixed in next update.
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please check with latest internal release:
http://www.powerarchiver.com/test/release10/powarc1010.exeand let us know if it works properly now.
thanks!
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Seems fixed now :-)
Thanks.
