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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    Outook Addin for 2007- No Tab

    Tech Support
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    • C
      carmaz last edited by

      Hi, I installed the beta 2 Outlook for 2007 add-on on my home machine with Vista Ultimate and Office 2007 Enterprise. When I went into Outlook and tools then Options there was no PowerArchiver tab. I tried uninstalling and reinstalling several time but it still was the same. I then installed it on my laptop which was XP Pro and Office 2007 Enterprise and it is the same, no PowerArchiver tab. I then tried it on my machine at work which is Vista Business and Office 2007 Enterprise and on that machine it works ok. So why would it not work on mt home desktop or laptop?

      Carmen

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        Hi Carmen,

        did you exit Outlook before installation or restart your computer after installation? Without that, you can not install it properly.

        Anyone else similar experiences? Can some regulars post what installations worked for them? Just to be safe :-).

        thanks!

        TBGBe 1 Reply Last reply Reply Quote 0
        • TBGBe
          TBGBe @spwolf last edited by

          Well I couldn’t even install beta 2.
          When it got to Unregistering… I got a message box (Title: Microsoft Outlook) saying Windows should be closed :confused:
          Office 2003 / Win XP / Trying to “upgrade” from Beta 1.

          Tried twice - same result.

          Then noticed both Beta 1 AND Beta 2 were in Add/Remove so have now uninstalled both and want to try again on Monday before saying more.

          spwolf 1 Reply Last reply Reply Quote 0
          • C
            carmaz last edited by

            Hi Spwolf,

            I didn’t even open Outlook after starting up the PC and restarted after PA Outlook add-in install, no different. My machine at work installed fine even after having Outlook open and closed and no reboot. If I go into Trust Center in Outlook and check there the add-in is not listed anywhere. Is there a way to manually install the DLL to see if that will make the Tab show up?

            Carmen

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware @TBGBe last edited by

              @TBGBe:

              Well I couldn’t even install beta 2.
              When it got to Unregistering… I got a message box (Title: Microsoft Outlook) saying Windows should be closed :confused:
              Office 2003 / Win XP / Trying to “upgrade” from Beta 1.

              Tried twice - same result.

              Then noticed both Beta 1 AND Beta 2 were in Add/Remove so have now uninstalled both and want to try again on Monday before saying more.

              just press confirm or continue (dont remember what is it) and it will work fine. Or at least it did in my example.

              TBGBe 1 Reply Last reply Reply Quote 0
              • TBGBe
                TBGBe @spwolf last edited by

                @spwolf:

                just press confirm or continue (dont remember what is it) and it will work fine. Or at least it did in my example.

                Tried that, but it didn’t work - at least the PA options/tab was removed from Outlook.
                Note : Unistalling beta 2 from add/remove also failed.

                But I can try again Monday - my second PC is broken at the moment :(

                TBGBe 1 Reply Last reply Reply Quote 0
                • TBGBe
                  TBGBe @TBGBe last edited by

                  After removing all previous PAOP entries via Add/Remove, beta 2 has now installed OK.

                  Small “gripe” - it didn’t find the installed PowerArchiver folder on my D:\ drive, only offered to install into “default” folder on C:\ :rolleyes:

                  WinXP SP2/ Office 2003 / PA 2007

                  1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware last edited by

                    Anyone else?

                    A 1 Reply Last reply Reply Quote 0
                    • A
                      amh209 @spwolf last edited by

                      I just attempted to install 2.0 beta 2 plug-in. It said it installed, but when I opened Outlook 2003, it still showed the old plug-in. Restarted the computer, rechecked, still old plug-in. Went to control panel and found both of the plug-in installed. Uninstalled both, re-installed 2.0 and now it shows that I have the latest one installed.

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        Restarted your computer?

                        A 1 Reply Last reply Reply Quote 0
                        • A
                          amh209 @spwolf last edited by

                          Yes, restarted, rechecked Outlook, and the old plug-in was still showing. Uninstalled both, re-installed the 2.0 and then opened Outlook and the new plug-in was there.

                          A 1 Reply Last reply Reply Quote 0
                          • A
                            amh209 @amh209 last edited by

                            I just installed the plug-in on my other desktop and it installed fine. I didn’t need to restart the computer. Still shows both 1.10 and 2.0 plug-in installed in the control panel.

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              that was due to the dll being in use - it should have been updated after restart.

                              thanks for the info!

                              1 Reply Last reply Reply Quote 0
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