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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    Two bugs and a suggestion: Dragging dropping and the temp folder

    Tech Support
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    • D
      DeX last edited by

      Hi,

      With version 9.51.01 when dragging and dropping files into a folder to extract them, the PW progress window becomes unresponsive and you cannot click cancel or minimise.

      Also when dragging and dropping, the files extracted are put into the Temp folder regardless of whether the ‘Use current folder as temp’ option is turned on.

      When extracting to the temp folder and the temp folder is on the same partition as the destination folder why not Move the files from the temp folder to the destination folder as opposed to Copying them? Moving them would not take any extra time which can be frustrating when extracting large files.

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        please do not use search box! It will format your hard drive!

        :-).

        Option for extracting directly is not implemented yet for d&d, it will be for one of the future versions (another similar thread was made 2 days ago).

        D 1 Reply Last reply Reply Quote 0
        • D
          DeX @spwolf last edited by

          Ok Thanks for your reply. I found that thread about dragging and dropping and the temp folder.

          But what about the other two things. Are you able to reproduce the problem where the progress window becomes unresponsive when dragging and dropping or has this been fixed already maybe?

          And for the Moving as opposed to Copying thing I think this would be handy as it would allows you to use the temp folder without the added waiting time. Would be possible to add this feature?

          TBGBe 1 Reply Last reply Reply Quote 0
          • TBGBe
            TBGBe @DeX last edited by

            @DeX:

            … Are you able to reproduce the problem where the progress window becomes unresponsive when dragging and dropping or has this been fixed already maybe?
            …

            I believe this is depending on the archive format.
            e.g. Extracting multiple files:-
            D&D extraction from iso can not be cancelled.
            D&D extraction from zip can be cancelled.

            spwolf D 2 Replies Last reply Reply Quote 0
            • spwolf
              spwolf conexware @TBGBe last edited by

              we will check it out for next release…

              1 Reply Last reply Reply Quote 0
              • D
                DeX @TBGBe last edited by

                @TBGBe:

                I believe this is depending on the archive format.
                e.g. Extracting multiple files:-
                D&D extraction from iso can not be cancelled.
                D&D extraction from zip can be cancelled.

                I get the same problem no matter what type of archive I’m extracting.

                MarcFou 1 Reply Last reply Reply Quote 0
                • MarcFou
                  MarcFou @DeX last edited by

                  I get the freeze once in a while. But usually with large files like 80 MB’s or bigger.

                  The progress indicator stays at 0% and if I click on another window the dialog caption text changes to (Not responding).

                  Also during this time there is drive activity. After a minute the dialog starts responding and extraction completes.

                  D 1 Reply Last reply Reply Quote 0
                  • D
                    DeX @MarcFou last edited by

                    That’s not exactly what happens for me.

                    When I finish dragging and dropping, the cursor remains as the cursor that appears when you have something to drag and drop. Also the progress meter appears to work fine but it doesn’t respond to mouse clicks at all. When you move the cursor over any of the Minimize, Cancel or Tray buttons they are not highlighted as you would expect when you hover over a button. If you do try to click on the program it doesn’t say ‘Not Responding’ it just doesn’t do anything.

                    spwolf TBGBe 2 Replies Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware @DeX last edited by

                      we will check it out for next release, will let you know if we need more info. thanks!

                      1 Reply Last reply Reply Quote 0
                      • TBGBe
                        TBGBe @DeX last edited by

                        @DeX:

                        That’s not exactly what happens for me.

                        Just to let you know, MarcFou and I are using PA 9.62.03 - there were “some improvements”.
                        But as spwolf said, there may be more in “next version”.

                        D 1 Reply Last reply Reply Quote 0
                        • D
                          davidsplash @TBGBe last edited by

                          have any of you instaled any programs that use search tools of internet explorer or anything that uses internet explorer functions at all? What version of windows do you have.

                          I have several programs that have thesame problem to what is described and microsoft sayes its a windows fault.

                          D 1 Reply Last reply Reply Quote 0
                          • D
                            DeX @davidsplash last edited by

                            I’m not sure what kind of tool you mean but I have the Google toolbar installed for both IE and Firefox although I only ever use Firefox.

                            1 Reply Last reply Reply Quote 0
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