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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    Backing up files that are in use

    Tech Support
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    • J
      Joe Schlepp last edited by

      Hello, I used to get an error dialog when backing up a file that was currently in use. This behaviour has changed one or two version ago. Now the file(s) that are in use during the backup run are simply skipped. Unfortunately, it is sometimes impossible to know if certain files were missed during a backup run.

      If there is a solution in the current version please let me know, and many thanks in advance.

      If not, is there an option that could be introduced to either write a log file or issue a warning if a backup was incomplete because of missed in-use files. A log/error file with the same name (different extension, e.g. .log or .err) as the backup file (I use the timestamp feature) would be handy. I would consider this a must-have feature for automated and unattended backup scenarios.

      Thanks
      Joe :)

      1 Reply Last reply Reply Quote 0
      • K
        klumy last edited by

        this would be great if PA would be able to compress files which are in use

        I also posted this feature request in earlier times

        http://www.powerarchiver.com/forums/showthread.php?t=175

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          @Joe:

          Hello, I used to get an error dialog when backing up a file that was currently in use. This behaviour has changed one or two version ago. Now the file(s) that are in use during the backup run are simply skipped. Unfortunately, it is sometimes impossible to know if certain files were missed during a backup run.

          If there is a solution in the current version please let me know, and many thanks in advance.

          If not, is there an option that could be introduced to either write a log file or issue a warning if a backup was incomplete because of missed in-use files. A log/error file with the same name (different extension, e.g. .log or .err) as the backup file (I use the timestamp feature) would be handy. I would consider this a must-have feature for automated and unattended backup scenarios.

          Thanks
          Joe :)

          Hi,

          I think error still shows if you choose non-quiet operation, can you check if that works? We got some complaints from users getting an error box even if they choose quiet operation mode which is why this was changed.

          thanks,

          J 1 Reply Last reply Reply Quote 0
          • J
            Joe Schlepp @spwolf last edited by

            Thank you “spwolf”, I followed your suggestion and that is indeed what happened.

            I guess they fixed what was a “problem” for some and in the process caused a “problem” for others.

            From the Help text:

            “Run silent if run from Windows” - allows you to turn on the silent backup mode. With silent mode enabled, when you run the auto-backup script from Windows by either double clicking on it or scheduling it to run using Windows Task Scheduler, the backup will complete in the background without any notice. This feature is a great option to use if you schedule a backup using Windows Task Scheduler.

            The intention of this feature is good, yet I believe the execution/implementation still needs some work.

            Since a “Backup done.” notification is still issued upon completion, even during “silent” mode, perhaps a “Files in use skipped” notification could be issued as well. A log file is still the best solution in an automated over night backup scenario, because it would allow me to check if the backup missed any files.

            By the way, I use System Scheduler Pro (from Splinterware) which allows me to check for the existence of specific windows and error dialogs, based on the window title text. So a “PowerArchiver Error” dialog could be used to trigger certain action(s) using System Scheduler.

            Looking forward to your comments,
            Joe :)

            spwolf 1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware @Joe Schlepp last edited by

              Hi,

              keep in mind that “backup done” window is also an option, so it is not influenced by silent running since you can turn it off yourself. What we could do for the next version is rename Backup done option to be something like “Show backup done and any errors”… Would that work?

              thanks,

              J 1 Reply Last reply Reply Quote 0
              • J
                Joe Schlepp @spwolf last edited by

                Hi “spwolf”,

                Your suggestion could be useful. What about a dialog that says “Backup Successful” and one that says “Backup completed with errors - see logfile” or “Backup completed - some files skipped”.

                Thanks.
                Joe

                1 Reply Last reply Reply Quote 0
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