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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    Cannot delete file from ZIP archive

    Tech Support
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    • D
      deipotent last edited by

      I recently sent you an e-mail with attached ZIP regarding a problem with PA not allowing files to be deleted from it. I haven’t received a response hence my message here.

      I’m pretty sure it is a problem with the DynaZip library since another app that uses it had the same problem.

      Any news on when it will be fixed.

      WinZip (and most other archivers) had no problems deleting files from it.

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        we can not receive zip file, you can attach it on the forums…

        thanks

        D 1 Reply Last reply Reply Quote 0
        • D
          deipotent @spwolf last edited by

          I originally sent it to general@conexware.com.

          Here it is again

          When you try to delete a file it says “Error in ZIP structure. Continue?” and the file is not deleted.

          However , when you test the ZIP archive PA says there are no errors in the ZIP structure.

          Please can you fix it because most other archivers can delete files from this archive with no problem.

          As mentioned before, I’m pretty sure it’s an error with the DynaZip library because another app which uses DynaZip has the same problem.
          attachment_p_254_0_still_cannot_delete_files_from_this_zip.zip

          D 1 Reply Last reply Reply Quote 0
          • D
            davidsplash @deipotent last edited by

            The proble is not the achive but the names of the files inside the archive i renamed the files then i tried delteing them with powerarchiver and it worked. the problemn is either the extension or the file names themselves. this problem was thought to be cured with powerarchiver but unfortuanately you’ve proved differently thanks.

            When will a fix for this come about?

            I have tested the file for errors using a more powerafull chaecking program, no errors in archive but file names a problem in powerarchiver or any with a similar coding.

            spwolf 1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware @davidsplash last edited by

              DynaZip shows an error in archive, which is why it can not work properly with the archive. It has nothing to do with specific filename or any specific PowerArchiver issue.

              I will send it to Ivan so he can check it out, after he comes back from vacation…

              thanks,

              D 1 Reply Last reply Reply Quote 0
              • D
                deipotent @spwolf last edited by

                You might want to send the ZIP archive to the DynaZip people so they can make a fix.

                Then it’s simply a matter of re-compiling with the latest version of DynaZip.

                D 1 Reply Last reply Reply Quote 0
                • D
                  davidsplash @deipotent last edited by

                  why is it that renaming the file enables deletring of the file

                  spwolf 1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware @davidsplash last edited by

                    @davidsplash:

                    why is it that renaming the file enables deletring of the file

                    Most likely because then proper information gets stored into local and central zip headers, unlike now. We will check if it is Dynazip/PowerArchiver or ZIP error, so far finger is being pointed to the zip file with wrong header info.

                    thanks,

                    D 1 Reply Last reply Reply Quote 0
                    • D
                      deipotent @spwolf last edited by

                      I think it might have something to do with both ‘/’ and ‘’ chars being used as the path separator in the zip. As spwolf says, renaming will correct this in the local and central zip headers allowing it to be deleted.

                      Just about all other archivers I’ve used allow you to delete files from the archive. Also, it seems odd that some operations in DynaZip support both ‘’ and ‘/’ but other operations don’t.

                      I would like to see this problem fixed, with transparent handling of both ‘’ and ‘/’ for all operations.

                      ivan 1 Reply Last reply Reply Quote 0
                      • ivan
                        ivan conexware @deipotent last edited by

                        The problem is with different name in central and local archive header, so our ZIP engine won’t delete it or extract single file.

                        The renaming file is just one workaround - the renaming file inside ZIP archives is our oun engine (DynaZip has nothing to do with this), so we cannot know the problem with ZIP delete/extract engine.

                        We will contact DynaZip support to get their answer about this issue.

                        D 1 Reply Last reply Reply Quote 0
                        • D
                          deipotent @ivan last edited by

                          Hi Ivan/spwolf,

                          Any news from DynaZip on this problem and whether they will update their library to handle it ? (I hope they will!)

                          As mentioned in my previous posts WinZip and some other ZIP archive utilities can handle this file, so while the file may not adhere to the ZIP standard, I would still very much like to see PA handle it (which means the DynaZip library being updated)

                          spwolf 1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware @deipotent last edited by

                            @deipotent:

                            Hi Ivan/spwolf,

                            Any news from DynaZip on this problem and whether they will update their library to handle it ? (I hope they will!)

                            As mentioned in my previous posts WinZip and some other ZIP archive utilities can handle this file, so while the file may not adhere to the ZIP standard, I would still very much like to see PA handle it (which means the DynaZip library being updated)

                            We shall see, we are still compiling list of things for them, however they are usually not to keen to support things that outside of standards and any update they do has to be verified by MS team so do not expect anything soon.

                            thanks,

                            1 Reply Last reply Reply Quote 0
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