Missing Icons

[TBGBe]

@binkley:

…Maybe it’s related to SP2?

Maybe, but more likely something else.
Do you antivirus which is checking files on use?
As a check, turn off any AV and try again.

There were problems with some AV reported previously, so it is worth checking.
As an example, see also http://www.powerarchiver.com/forums/showthread.php?t=242

[binkley]

No, I have no AV software on my system. As an experiment, I tried the same test on two other machines. One was also WinXP SP2, the other was Win 2K. I got the same result both times: testing the archive causes PA to exit abruptly, extracting results in some files being extracted and then it again exits abruptly. These are all pretty generic installations of PA. In particular, I didn’t change any configuration settings for the Win2K test except to enable “create solid archive” when I created the archive. None of these machines have any AV software either.

[spwolf]

Hi,

Try reseting to default settings and then try opening/extracting again, does it work?

Also, try slightly newer version of PA 9.2:
http://www.powerarchiver.com/test/release/powarc921.exe

And see if it helps. It shouldnt really, but…

thanks,

[binkley]

I uninstalled 9.20.07, deleted the install dir, then installed 9.21 (this is on the win2k machine). Here are the results of opening and testing archives created with various compression settings (all archives created with 9.21):

ultra + solid: crash
ultra + no solid: OK
max + solid: crash
max + no solid: OK
normal + solid: OK
normal + no solid: OK
fast + solid: OK

I’m assuming that uninstalling and deleting the install dir before reinstalling will cause it to reset the settings, since it didn’t remember the window position after I did this. Otherwise I don’t know how to reset all the settings to their default states.

All archives were created using the files extracted from boost_1_32_0.tar.bz2

[TBGBe]

Tried again on Win XP Home SP2 (using 9.21 - thanks spwolf).
Still no problems with either test or extract. :confused:

@binkley:

I tried the same test on two other machines.

Hmm - I was going to ask about free disk space or RAM installed because I know PA has had “problems” before if the disk fills up whilst it is running.
But not sure if that is relevant now :(

[binkley]

Hmm… no, it’s not disk space. The win2k machine is a bit low on disk (~2.5 GB free) but it’s definitely not out, and the other two have plenty of disk. The XP machines have 1 GB of ram each, the win2k machine has 512 MB. None of the machines are overclocked, nor are they having any other unusual problems.

:confused:

[TBGBe]

@binkley:

Today I tried the same steps you did … [snip] … uninstalling and deleting the install dir before reinstalling will cause it to reset the settings

My steps were using explorer shell … but this “rang a bell” and now I have found how to get the crash.

I always use “classic” but the default is with “explorer” view.
So instead of using Explorer shell extensions, I started PA (9.21).
Enabled “Explorer View”.
Now create the 7z archive within PA window.
On compression completing, I clicked test … and PA disappears (crash)!
Restart PA, open the archive and press test … and PA disappears (crash)!
Restart PA, switch to “classic view” open the archive and press test … and PA disappears (crash)!

Test archive from explorer shell - no problems.
Basically, it seems that the problem is only when using PowerArchiver and not shell extensions.

[binkley]

This seems consistent with what I’m seeing. In all my experiments I created the archive by using the shell extensions (since that’s the way I usually work), but always double clicked it (to open PA) and then did Actions -> Test to test it, or the toolbar extract button to extract. I must have previously disabled “Test” for shell extensions, or it is not enabled by default, so testing it that way didn’t occur to me.

Good to know I’m not going completely crazy :)

[davidsplash]

it could be bad memory on your computer causing the problem

[binkley]

True, but it’s unlikely that the same problem would happen on all three (four, counting Terry’s computer) different computers. Also, I’ve run memtest86 on two of these machines within the past 6 months and it didn’t find any problems.

[spwolf]

@binkley:

True, but it’s unlikely that the same problem would happen on all three (four, counting Terry’s computer) different computers. Also, I’ve run memtest86 on two of these machines within the past 6 months and it didn’t find any problems.

We are going to test it out and let you know.

thanks for the great report!

[binkley]

Excellent! I look forward to trying out a new version. I’ll remember to check the forums at least every few days.

[binkley]

Any news on this bug? I see it’s still in the new version released today.

[spwolf]

I am not sure if this is already fixed in 9.5, I will check it out. No work was done on 7z in 9.25 minor release done today, but 9.5 should be out fairly soon….

thanks,

[TBGBe]

Just tidying up-
This is fixed in PA 9.5 (betas).