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    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support

    7z archives kill PA

    Tech Support
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    • B
      binkley last edited by

      The attached archive, created with PA 9.20.07 (ultra compression, solid archive), will cause PA to exit abruptly when testing or extracting. The command line 7z utility (version 3.12 from 7-zip.org) has no problems extracting or testing it. If I don’t use the “solid” option, the problem does not occur (at least not with this particular set of files).

      This problem happens to me quite frequently. In fact, I find that it’s pretty much guaranteed to happen if there are enough files in the archive, so the number of files seems to be a factor (I often create archives with many small files). This problem also occurred with the previous version of PA, and happens with files created by 7z.exe (version 3.x or 4.x). I’m using WinXP pro with SP2 and all the latest patches.

      Thanks!

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      • B
        binkley last edited by

        Ok, so apparently I’m not allowed to upload anything larger than 100k, which makes it pretty much impossible to post an example of an archive that causes the problem I mentioned. However, considering how often it happens to me, it can’t be that hard to reproduce, so try this: get a medium to large set of source code files and compress them using 7z, ultra, solid archive and you should have no problem reproducing the problem. For example, you could try the boost c++ library (www.boost.org), which contains over 9000 files.

        TBGBe 1 Reply Last reply Reply Quote 0
        • TBGBe
          TBGBe @binkley last edited by

          Works For Me - PA 2.20.07 :confused:
          Win XP SP-1

          Downloaded “boost_1_32_0.tar.bz2” and extracted to subfolder boost_1_32_0

          1. Folder boost_1_32_0 : Shell extension -> Compress to 7z + options
            Set => Ultra ; Include Subfolders ; Solid
            Not Set => Save full folder info

          After compression complete : Test and Extract works OK.

          1. Open Folder boost_1_32_0
            Ctrl-A : Selects files & folders : Shell extension -> Compress to 7z + options
            Set => Ultra ; Include Subfolders ; Solid
            Not Set => Save full folder info

          After compression complete : Test and Extract works OK.

          Note:
          PA Options : configuration : Miscellaneous : normal relative path => NOT set
          No compression profile for 7z.

          Are any of these the settings you use?

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          • B
            binkley @TBGBe last edited by

            Today I tried the same steps you did, with the same settings and the exact same file, but unfortunately I get the same result as before :( Maybe it’s related to SP2?

            TBGBe 1 Reply Last reply Reply Quote 0
            • TBGBe
              TBGBe @binkley last edited by

              @binkley:

              …Maybe it’s related to SP2?

              Maybe, but more likely something else.
              Do you antivirus which is checking files on use?
              As a check, turn off any AV and try again.

              There were problems with some AV reported previously, so it is worth checking.
              As an example, see also http://www.powerarchiver.com/forums/showthread.php?t=242

              B 1 Reply Last reply Reply Quote 0
              • B
                binkley @TBGBe last edited by

                No, I have no AV software on my system. As an experiment, I tried the same test on two other machines. One was also WinXP SP2, the other was Win 2K. I got the same result both times: testing the archive causes PA to exit abruptly, extracting results in some files being extracted and then it again exits abruptly. These are all pretty generic installations of PA. In particular, I didn’t change any configuration settings for the Win2K test except to enable “create solid archive” when I created the archive. None of these machines have any AV software either.

                spwolf 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @binkley last edited by

                  Hi,

                  Try reseting to default settings and then try opening/extracting again, does it work?

                  Also, try slightly newer version of PA 9.2:
                  http://www.powerarchiver.com/test/release/powarc921.exe

                  And see if it helps. It shouldnt really, but…

                  thanks,

                  B TBGBe 2 Replies Last reply Reply Quote 0
                  • B
                    binkley @spwolf last edited by

                    I uninstalled 9.20.07, deleted the install dir, then installed 9.21 (this is on the win2k machine). Here are the results of opening and testing archives created with various compression settings (all archives created with 9.21):

                    ultra + solid: crash
                    ultra + no solid: OK
                    max + solid: crash
                    max + no solid: OK
                    normal + solid: OK
                    normal + no solid: OK
                    fast + solid: OK

                    I’m assuming that uninstalling and deleting the install dir before reinstalling will cause it to reset the settings, since it didn’t remember the window position after I did this. Otherwise I don’t know how to reset all the settings to their default states.

                    All archives were created using the files extracted from boost_1_32_0.tar.bz2

                    1 Reply Last reply Reply Quote 0
                    • TBGBe
                      TBGBe @spwolf last edited by

                      Tried again on Win XP Home SP2 (using 9.21 - thanks spwolf).
                      Still no problems with either test or extract. :confused:

                      @binkley:

                      I tried the same test on two other machines.

                      Hmm - I was going to ask about free disk space or RAM installed because I know PA has had “problems” before if the disk fills up whilst it is running.
                      But not sure if that is relevant now :(

                      B 1 Reply Last reply Reply Quote 0
                      • B
                        binkley @TBGBe last edited by

                        Hmm… no, it’s not disk space. The win2k machine is a bit low on disk (~2.5 GB free) but it’s definitely not out, and the other two have plenty of disk. The XP machines have 1 GB of ram each, the win2k machine has 512 MB. None of the machines are overclocked, nor are they having any other unusual problems.

                        :confused:

                        TBGBe 1 Reply Last reply Reply Quote 0
                        • TBGBe
                          TBGBe @binkley last edited by

                          @binkley:

                          Today I tried the same steps you did … [snip] … uninstalling and deleting the install dir before reinstalling will cause it to reset the settings

                          My steps were using explorer shell … but this “rang a bell” and now I have found how to get the crash.

                          I always use “classic” but the default is with “explorer” view.
                          So instead of using Explorer shell extensions, I started PA (9.21).
                          Enabled “Explorer View”.
                          Now create the 7z archive within PA window.
                          On compression completing, I clicked test … and PA disappears (crash)!
                          Restart PA, open the archive and press test … and PA disappears (crash)!
                          Restart PA, switch to “classic view” open the archive and press test … and PA disappears (crash)!

                          Test archive from explorer shell - no problems.
                          Basically, it seems that the problem is only when using PowerArchiver and not shell extensions.

                          B 1 Reply Last reply Reply Quote 0
                          • B
                            binkley @TBGBe last edited by

                            This seems consistent with what I’m seeing. In all my experiments I created the archive by using the shell extensions (since that’s the way I usually work), but always double clicked it (to open PA) and then did Actions -> Test to test it, or the toolbar extract button to extract. I must have previously disabled “Test” for shell extensions, or it is not enabled by default, so testing it that way didn’t occur to me.

                            Good to know I’m not going completely crazy :)

                            D 1 Reply Last reply Reply Quote 0
                            • D
                              davidsplash @binkley last edited by

                              it could be bad memory on your computer causing the problem

                              B 1 Reply Last reply Reply Quote 0
                              • B
                                binkley @davidsplash last edited by

                                True, but it’s unlikely that the same problem would happen on all three (four, counting Terry’s computer) different computers. Also, I’ve run memtest86 on two of these machines within the past 6 months and it didn’t find any problems.

                                spwolf 1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware @binkley last edited by

                                  @binkley:

                                  True, but it’s unlikely that the same problem would happen on all three (four, counting Terry’s computer) different computers. Also, I’ve run memtest86 on two of these machines within the past 6 months and it didn’t find any problems.

                                  We are going to test it out and let you know.

                                  thanks for the great report!

                                  B 1 Reply Last reply Reply Quote 0
                                  • B
                                    binkley @spwolf last edited by

                                    Excellent! I look forward to trying out a new version. I’ll remember to check the forums at least every few days.

                                    B 1 Reply Last reply Reply Quote 0
                                    • B
                                      binkley @binkley last edited by

                                      Any news on this bug? I see it’s still in the new version released today.

                                      spwolf 1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware @binkley last edited by

                                        I am not sure if this is already fixed in 9.5, I will check it out. No work was done on 7z in 9.25 minor release done today, but 9.5 should be out fairly soon….

                                        thanks,

                                        TBGBe 1 Reply Last reply Reply Quote 0
                                        • TBGBe
                                          TBGBe @spwolf last edited by

                                          Just tidying up-
                                          This is fixed in PA 9.5 (betas).

                                          1 Reply Last reply Reply Quote 0
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