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    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support

    Bug not fixed in new version

    Tech Support
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    • G
      godlydevils last edited by

      Re: Using the Queue Feature affects Compression Ratio negatively

      I’m sorry if the dev team is affected by pandemic, and if anyways that is affecting their quality to provide quality software.

      But honestly, it’s been an year I have been complaining about the queue feature, it is taking them ages to fix.

      referencing the above bug, I have been waiting patiently, but the bug isn’t fixed at all.

      The old queuing bug where PA gets stuck randomly, isn’t fixed either.

      The Bug where you keep 10-15 files in queue at once, will cause the software to miss few in queue.

      and sometimes it would compress into a corrupt archive, so you have to manually open each archive and make sure everything is there as expected.

      There’s way too many bugs, and I see none getting fixed.

      I’m disappointed with this software.

      I should have sticked to 7zip or given a shot to other archivers than this, at least they don’t provide update once in 4 months and fix nothing.

      spwolf 1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware @godlydevils last edited by

        @godlydevils

        Hi,

        thank you for the report. We (@Mili ) will investigate queue and PA format a bit better, I saw it mentioned in our issue reporting system. In this case, it seems all the options might not be passed to the queue as supposed to when you create file directly. Are the files the same if you do not change the dictionary size?

        When it comes to 7z and other software, what kind of compression are you getting on the same file? Is there a difference?

        thank you!

        G 1 Reply Last reply Reply Quote 0
        • G
          godlydevils @spwolf last edited by godlydevils

          @spwolf

          Honestly,

          There’s not even a single guide to using this software, it’s just that if you know what you are doing you are at your own’s mercy.

          I tried changing lots of options, including changing dictionary size to 128 MB.
          keep PNG filter to reflate*7, and no filter for PNG files.
          keep x64+deltab for exe and no filter

          Everything has same result, Using queue will make the files large

          There’s another issue.

          I tried to avert the queue feature.(Instead start all compression at once)

          Make some 10 folders, with 10-15 files in each, small PNG, JPG, or anything u want. make total size somewhere 50 MB of each folder.

          then keep all the folders in compression individually, and run all of them at once.

          out of 10, the very first process will complete normally, rest all will have following resuults:

          1. either complete with no errors but the .pa archive will be corrupt with some 20-40% of total file’s size or empty.
          2. will give disk full error after some 10-15 secs
          3. if the first one completed while you tried to put up another one for archiving, it will go on as it should, but the rest process will have corrupt results.

          Also, when I try to change directory from the selection tab, without using browse feature, to create folders.

          The PA process runs, asks for admin rights, I give it, it creates folder if it does not exist, then it will give disk full error, and delete the empty folder, no compression is done.

          G spwolf 2 Replies Last reply Reply Quote 0
          • G
            godlydevils @godlydevils last edited by

            Coming back after exact 30 days, there’s no update for the software.

            Now the windows 11 is coming, so there will be huge delay due to migrating and making the code work with new OS.

            I don’t expect the very features that I need to work to be fixed in this year’s patches.

            spwolf 1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware @godlydevils last edited by

              @godlydevils said in Bug not fixed in new version:

              @spwolf

              Honestly,

              There’s not even a single guide to using this software, it’s just that if you know what you are doing you are at your own’s mercy.

              I tried changing lots of options, including changing dictionary size to 128 MB.
              keep PNG filter to reflate*7, and no filter for PNG files.
              keep x64+deltab for exe and no filter

              Everything has same result, Using queue will make the files large

              There’s another issue.

              I tried to avert the queue feature.(Instead start all compression at once)

              Make some 10 folders, with 10-15 files in each, small PNG, JPG, or anything u want. make total size somewhere 50 MB of each folder.

              then keep all the folders in compression individually, and run all of them at once.

              out of 10, the very first process will complete normally, rest all will have following resuults:

              1. either complete with no errors but the .pa archive will be corrupt with some 20-40% of total file’s size or empty.
              2. will give disk full error after some 10-15 secs
              3. if the first one completed while you tried to put up another one for archiving, it will go on as it should, but the rest process will have corrupt results.

              Also, when I try to change directory from the selection tab, without using browse feature, to create folders.

              The PA process runs, asks for admin rights, I give it, it creates folder if it does not exist, then it will give disk full error, and delete the empty folder, no compression is done.

              Please send us that archive compressed with .pa/normal and let us know what settings you used. Thanks.

              G 1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware @godlydevils last edited by

                @godlydevils said in Bug not fixed in new version:

                Coming back after exact 30 days, there’s no update for the software.

                Now the windows 11 is coming, so there will be huge delay due to migrating and making the code work with new OS.

                I don’t expect the very features that I need to work to be fixed in this year’s patches.

                There will be no changes needed on our side for Windows 11.

                On PA side, we are releasing minor version update in next 10 days and we have started working on PA 2022. Thanks!

                G 1 Reply Last reply Reply Quote 0
                • G
                  godlydevils @spwolf last edited by

                  @spwolf

                  I cannot make a lengthy video for variety of errors that I encounter.

                  However, this is persistent error, let’s start with this.

                  https://youtu.be/Ar7qDIKvAn4

                  and the file that was archived.

                  https://docs.google.com/uc?export=download&id=1NnQ2DVttFarYhQEszd9R__oD63nxr6ZT

                  1 Reply Last reply Reply Quote 0
                  • G
                    godlydevils @spwolf last edited by godlydevils

                    @spwolf

                    I will be honest with you.

                    You release minor versions because you fixed bugs, optimized performance/code.
                    ,
                    You release major version because you added new features, made overhaul to the software, and it’s competitively better than old major release.

                    However, all your releases had same bugs, same outcome, I hardly notice any difference between resulting compressed archives, there are no new algorithms, there’s no optimization or performance improvements, and no new features.

                    Many devs have made it a hobby to release new major versions to sell new software due to major upgrade.

                    also, don’t wish to go offtopic, but ConeXware’s Encryption suite has never been updated, it has same visual and operational bugs, yet you guys are selling it openly, without disclosing the fact that software is no longer supported.

                    I feel the same with this software.

                    P.S. commenting after 12 days, there’s no minor version update yet. as per your 10 days statement.

                    1 Reply Last reply Reply Quote 0
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