BUG: Dragging and dropping not working, hangs
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Over the last few months, I’ve been trying to track down the cause of a hanging bug in PA.
I have found a reliable test case (on my computer at least).I am trying to extract the folders/files from: https://github.com/codereader/DarkRadiant/releases/download/2.9.0/windeps.7z
By selecting both folders, then dragging over to a Windows Explorer window on another HDD.
I’m not sure what causes this but this just doesn’t do anything, progress bar appears, but nothing happens.
PA shows about 5% CPU utilization and I’ve left this going all night and it never does anything.
It doesn’t always happen, but this morning this is reliably failing for me.
The folder I’m dragging to is under Git source control, but this also happens when dragging into other folders also, but not always, sometimes it works.If I do a regular extraction and use the dialog box to select the location to extract to, that always works.
Windows 10 64bit Pro 20H2 (19042.630)
Ryzen 3900X
Anti Virus is built in Windows Security only.I captured a dump of the running process if that helps: https://drive.google.com/file/d/1WLzHG_fOAMtzGMMFLHlIElnQXhsoPyYd/view?usp=sharing
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Have tested this to try to reproduce but seems to work every time. I D&D both folders to various locations on the main hard drive and a secondary hard drive and it always works. Also no AV besides Windows Defender.
Do the folders you are D&D to need admin privileges(UAC) to copy to/from?
Which version of PowerArchiver do you have installed? We tested using the latest PA 2021.Let us know, we’ll test it further. thanks!
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Using Windows 20H2 19042.685
PA 2021 .60
Updated to .63, but after it was done installing it’s showing .62After updating, I tried dragging and dropping from Downloads folder, over to my G:\ drive, root folder, still happens, just nothing except the timer going up and CPU cycles, but no I/O.
Process Explorer shows it has all the needed permissions.I set the Admin compatibility flag on the powerarc.exe, but that didn’t help either.
I’m copying from a NVME SSD to a HDD if that matters (Shouldn’t) -
Using 7zip v19.00 to open the archive, then dragging and dropping to G:\ drive works as expected.
EDIT: 7zip Alpha 20.02 also works as expect dragging and dropping.
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Also tried opening the archive from the Downloads folder, then dragging into the downloads folder, I get the same problem where it doesn’t extract.
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I had PA installed to C:\Apps\PowerArchiver
I uninstalled, and reinstalled into the default location, but problem still exists. -
hey @AluminumHaste
thanks for all the details
have managed to reproduce this. During our testing, it didn’t occur every time but did manage to reproduce it and record it, will be enough for the dev team to fix it. logged in, thanks again! -
@Mili said in BUG: Dragging and dropping not working, hangs:
hey @AluminumHaste
thanks for all the details
have managed to reproduce this. During our testing, it didn’t occur every time but did manage to reproduce it and record it, will be enough for the dev team to fix it. logged in, thanks again!Awesome thank you!