Access Violations, Cloud Issues and No 4K Support

Microft

Hi,

I just bought the PowerArchiver toolbox lifetime pack. I download and installed and on opening I’m getting an Access Violation error as well as other problems. This also happens when I do anything in the app, like open PowerArchiver, schedule a backup. I have removed and reinstalled and get the same Access Violation. There are no errors in Event Viewer, so this tells me there is a conflict.

Access Violation

I also added a cloud account (OneDrive) and when I send to Onedrive individually, all is well. But, if I schedule a backup, it states there are no cloud backups, yet they are listed in the Cloud options:

Cloud Accounts

And lastly, PowerArchiver is not 4K friendly. As you can see from the above image, text is very small. Windows open across 3 monitors and they don’t save any windows position and every time I have to resize them. The screenshot above is not full screen, just a window. It’s the only app I have any problems with. My Windows display settings are set at 150% scaling (which is correct for any 4K monitor on Windows 10) and are set to native 4K, 3840 x 2160.

I’m running Windows 10 Pro 64 bit. 64gb Ram 5.3ghz processor and 2 nVidia RTX 2080 Ti’s with 3 4K monitors.

I’m in 2 minds to get a refund as I cannot work this way. I deal with a lot of files (as a designer) and I thought this would be a great addition to my workflow, but it’s causing me a lot of issues and slowing my productivity. But if these can be resolved, then great.

Thanks.