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    • Config settings doesn't impact PA behaviour...

      pirrbe

      PA2023 Win10, (same problem with older releases but never reported)
      PA Soft is installed on partition D. (exclusive for installed progs)
      Then I created on my partition G: the folders as configured in PA Settings ‘Folders’.

      0fcf1b09-1b91-4b74-b250-f8cf908a3348-Ashampoo_Snap_maandag 20 maart 2023_11h54m34s.png

      Screenshot 2023-03-20 121152.png

      The problem : Any activity on PA is saved in these folders…
      PA ignores them and still use the default settings. Whats wrong ? Regards, Pirrbe

      Tech Support
    • Missing pdf markups in pdf preview

      L

      I am still using Powerarchiver 2022 and it does not show pdf markups in the preview. Is there a setting to get version 2022 to show pdf markups in the preview? If not, does this work in version 2023?

      Tech Support
    • Question about PA Files...

      T

      The question that I have about PA archives is what happens if say ConeXware, as a company, dies in the future? What happens to any PA files that are created today? Can these files be decompressed with a copy of a PowerArchiver that can no longer phone home to the mothership thus can’t be registered or activated?

      I mean, I can understand that new PA files wouldn’t be able to be created if the program isn’t registered but what about an un-registered copy because well, the question that I posed above?

      It’s questions like this that make me not want to store anything really valuable in PA files out of fear that I, at some point in the future, might lose access to said data inside those files. OK, 7ZIP might not be able to compress as heavily as PA but at least it’s open source and any 7ZIP files will still be able to be read and decompressed ten, twenty, or fifty years from now.

      Tech Support
    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support
    • Multi Extract doesn't extract in parallel in Windows 11

      Z

      Is this a known problem? Is there a fix coming? This is a primary reason I buy PA.

      I’ve tried both methods I know to extract multiple zips at the same time. 1) Multi Extract feature in the GUI. 2) In Windows File Explorer, select multiple zips, right click, use PA context menu to Extract or Extract To…

      Is there a setting I missed? Or maybe it really is processing in parallel, but I can’t detect it? Nothing tells me in the Processes in Task Manager that multiple PA extracts are running. And my CPU, memory and disk resources do not look like a lot of extracts are running.

      I’m using PA 2022 Standard version 21.00.18 on Windows 11 Pro version 10.0.22621 Build 22621.

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • PA 2023 Preview versus PA2022

      pirrbe

      Is the version Preview 2023 also considered to be tested by the testteam ? In the past we got messages in the forum for testing out version x.x, to be downloaded by fastring, or I missed the one for 2023. (I discovered 2023 on the official web…)
      CU, Pirrbe

      .

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • How to get a registering code?

      N

      Hi there, been a user since 13 years now and in past whenever I had a problem or question I could email, however since 3 weeks it seems like everybody is dead?

      Anyway, as kind of a last resort, I post this email a 4th time but in this forum instead now, in the hope for help:
      "This is the 3rd time I am emailing you guys as I am missing a working code for the preview of Power Archiver 2023

      Can you please help me? I am a 13 years lasting customer of yours, and I am shocked thatr for whatever reason my support tickets are ignored now, why?

      thanks in advance!
      All the best!
      Joerg"

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support

    Lots of Bugs

    Tech Support
    feature request archiving stuck queue save profiles set deflt prof
    2
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    • G
      godlydevils last edited by

      Hi,

      Currently on the 2021 20.00.55, updated, and licensed.

      I have been facing this issue since 2019 version.

      1. Queues don’t actually do anything
        That I run powerarchiver starter as admin, or without admin.

      Then I queue some files, and most of the files take forever, to go from 1% to 2%

      and let’s say if the 5th of total 10 files are stuck that should mean the other 4 should be completed, but no, the directories are just like that.

      Using Queue feature makes the Powerarchiver to process and compress files, but the PA archives do no appear, neither the disk’s total used space changes.

      However if I manually compress files without queuing, no matter if I run multiple compression or one by one, there’s always success.

      1. sometimes compression is stuck at certain percentage for a 50 or 200 MB file, forever.

      2. I want to speed up multiple compression, I find the batch compression feature useless, as I cannot configure any custom parameters or advanced option under PA archive format
        So, Let me save parameters(Advanced Option) of Profiles
        i) Either I should be able to customize PA Default profile, so I don’t have to select files and manually select profile, but not even single parameter can be saved
        ii) Or I should be able to create a new profile and be able to set that as default.
        It’s end of 2020 and I have been trying to reach Powerarchiver team to add this, but no one wants to listen or do anything.

      3. Refer case PA-FCW-TLNFM-096

      I still cannot save parameters under advanced options like DDL/EXE filter to delta, or PNG PDF Filter, or set zlib to 9 or dictionary size or experimental stuff.

      Soo many Revisions and versions released but I still cannot have a profile saved with whatever I want, be it existing or new profile.

      Don’t you guys at Powerarchiver labs get frustrated everytime you have to configure these parameters manually?

      When I stop an ongoing compression process, that is stuck or let’s say it’s not stuck but I click on cancel and then on No, it still continues compression for no reason.
      Just cancel it

      1. If I start compression and pause, the progress bar shortly(progresses) reaches to completion, but no compression is done, and then archive is stuck forever

      For all my claims above I have sent ticket today with screenshots from my registered email.

      1. if you can:
        Batch archive is good idea, but if I have multiple directories inside directories, then I want first child directory to have all of it’s subdirectory compressed to that same first child directory
        Example
        I have a folder in D:\pics
        that folder has following folder
        Cats
        Dogs
        Fishes

      Each of the above folder has sub folder:
      Black
      White
      Fluffy
      Colorful

      I want those sub folders(black, white, colorful, fluffy) not to be compressed individually, but the cats, dogs and fishes folders to be compressed individually

      1 Reply Last reply Reply Quote 0
      • M
        Mili conexware last edited by

        Hi @godlydevils
        Taking a look at these and will reply back with results

        Thanks!

        1 Reply Last reply Reply Quote 0
        • M
          Mili conexware last edited by

          hi @godlydevils
          We have done some tests and have sent a reply to your support ticket. There are some further questions there regarding testing scenarios.

          Also, if anyone else notices issues with compression when using queue, please let us know. b

          1 Reply Last reply Reply Quote 0
          • G
            godlydevils last edited by

            I made response to your reply, it’s currently pending with you.

            Post that I learned that Stable version of 2021 is released.

            I completely wiped my Internal SSD, Installed a New and better version of Win 10 OS.

            and did fresh install of PA Toolbox 2021

            Still face the same issues:

            1. If I queue 10 folders with 4-5 files each of 800mb+, running PowerArc Queue as Admin, and creating queue from PowerArchiver itself while being run as Admin, 3-4 folders will not have any .pa file, and the queue entries from show queue when right clicking the icon at notif. bar will have certain entries disappear as the entries are processed.

            However, when I manually do compression, it works, only queue has problem.

            1. CAN I PLEASE CHANGE THE DEFAULT PROFILE FOR COMPRESSION?
              I don’t have to use your PA Default profile ever in my requirements.
              it does not have better and appropriate parameters set.
              I cannot modify this profile.
              I cannot set any other profile as Default.

            Why are you forcing me? I have to go through a lot of click only because since 2019 you have not been able to resolve any of my issues

            1. AGAIN, WHEN USING THE .PA FORMAT, UNDER ADVANCED OPTIONS TAB, I CANNOT SAVE PARAMETERS IN FILTER SECTION.

            How long does it takes for you to fix this. How many times do I have to raise this concern?

            Are your software devs working?

            1 Reply Last reply Reply Quote 0
            • M
              Mili conexware last edited by

              Hi @godlydevils
              Tested the queue issue on another test machine and it seems like i was able to reproduce it
              out of nine 1gb folders, 7 compressed and 2 didn’t, which seems like the same bug.
              It has been screen recorded and logged in for fixing.

              The issue with the Advanced Option settings not being saved is also logged in and pending fixing. It has been bumped and we will look to fix it in the upcoming update.

              Additionaly, an improvement to add the ability to pre-configure the Advanced options for the .PA format in the configuration>compression profiles menu is also logged in.

              You can expect the queue files disappearing to be fixed in the next update, as well as the advanced options not being saved.

              Thanks!

              G 1 Reply Last reply Reply Quote 0
              • G
                godlydevils @Mili last edited by

                @mili
                Hi

                It’s going to be an year, and still I have to follow up on this, when would this be fixed?

                M 1 Reply Last reply Reply Quote 0
                • M
                  Mili conexware @godlydevils last edited by

                  Hey @godlydevils

                  We have the issue with que setup as a priority fix for PA 2022 and we’re starting work on it soon.
                  We’ll post test versions here to check out and give us feedback on the fix.

                  thanks for your help!

                  1 Reply Last reply Reply Quote 0
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