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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    Missing Explorer Shell entries PA 2021 20.00.56

    Tech Support
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    • PA_Fan
      PA_Fan last edited by

      W10 Pro 1909 64 bit

      I admit I don’t often need to use the facility, but today I went to the right-click context in Windows Explorer, and found that none of the usual PA shell options, as set up and defined in Configuration>Shell (screenshot) were to be seen.

      Looking at Sysinternals Autoruns, I notice that a couple of the PA shell context entries show a couple of DLLs PASHLEXT and PASHLEXT64 as missing (File Not found) - see screenshot. The highlighted error shows up for every occurrence of these files in the HKLM\Software\ shell keys.

      Looking in Program Files \PowerArchiver, the files listed above are not present, but there are some similarly named (see screenshot). The files present are not very recently dated, but I feel that I have used the PA shell feature since their March 2020 dates. However, I cannot be sure of that.

      Any advice welcome.

      pa shell config.jpg pa progfiles.jpg missing shells.jpg

      1 Reply Last reply Reply Quote 0
      • M
        Mili conexware last edited by

        I’ve checked with 2021 and have set up the shell extensions in Config the same way you have, and they appeared fine when I right clicked a file.
        How do they appear for you when you right click a file, with this setup?

        Thanks!

        PA_Fan 2 Replies Last reply Reply Quote 0
        • PA_Fan
          PA_Fan @Mili last edited by

          @Mili They don’t appear at all I.e. there is no PA entry offered.

          1 Reply Last reply Reply Quote 0
          • PA_Fan
            PA_Fan @Mili last edited by

            @Mili I’ve had another look through this, and note the following:-

            • there are no right-click Explorer shell options offered for any file types, and this includes PA archive files .pa and .zipx - see screenshots

            • I’ve looked at the file associations for PA in Windows settings, and they look OK.

            • when, after opening several archives in PA, exiting and then starting PA again, there are no recent files listed in the “Open” dropdown - see screenshot

            When I updated from 20.00.55 to .56, the update process via PA crashed on every attempt. I thought this might be due to Bitdefender blocking it, but this is not so. In the end, I downloaded .56 from the website and installed it from there and, it seems to me, most if not all these problems have ensued since that update.

            I am not sure what else may be problematic, but so far, on this system and .56, they are:-

            • missing icons on the Backup file screen (as reported in another thread here)
            • missing shell entries
            • missing recent file entries on archive “Open” button
              noshell2-3-10.jpg no-recents-3-10.jpg no shell 3-10.jpg
            PA_Fan 1 Reply Last reply Reply Quote 0
            • PA_Fan
              PA_Fan @PA_Fan last edited by

              I’m making some progress with this.

              I have re-downloaded .56 from the website and reinstalled it over the top of the existing .56.

              I now have PA appearing as an Explorer right-click set of options, Autoruns and the Nirsoft applications now no longer show missing .dlls, and the previously-missing files PASHLEXT.DLL and PASHLEXT64.DLL from Program Files\PowerArchiver are now back there, with a date of 20-9-2020.

              The conclusion therefore is that the first installation of .56 by downloaded .exe rather than through the PA built-in Patchbeam service was corrupt.

              Although I’m not absolutely sure that the shell choices are working exactly as they should, and I wonder why the Configuration>Shell Extensions right hand “To” pane self-populates with an unremovable “PowerArchiver 2019” entry (this appears in my first Configuration screenshot above), they seem to have at least returned.

              I am therefore left with two (so far) unresolved problems, which are:-

              • non-appearing toolbar icons in the Backup Files and Folder screen (other thread)
              • no recent archive files showing in the Open dropdown.

              Not sure why I’m finding these as an end-user when previously I was finding bugs as a Tester, but never mind.

              One last question. In the case where any application reinstall appears to be a solution to a problem, my normal instinct is to completely uninstall, notwithstanding the chore of setting up preferences and re-registering purchased software all over again. However, I have on this occasion reinstalled “over the top”, mainly because I don’t want any problems with re-registering and so forth. What in these circumstances do PA think the best route?

              1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware last edited by

                @PA_Fan This feels as if your AV has removed the file for testing and then later whitelisted it. What AV are you using?

                Same installer is in both Patchbeam and website, as long as it is same version.

                PA_Fan 1 Reply Last reply Reply Quote 0
                • PA_Fan
                  PA_Fan @spwolf last edited by

                  @spwolf It’s Bitdefender, and it did indeed interrupt a previous update, at which point I whitelisted PA, and all was well.

                  I don’t think it was the AV, and I’m still puzzled as to why the PASHLEXT/64 DLLs were absent in the program folder (and reported as missing in all the Shell utilities from Nirsoft and Sysinternals) when the program was first installed, but reappeared when I re-ran the instal and the Shell entries were then available. I’ve been through the Bitdefender logs and Quarantine, and those files are not mentioned or there, and the only explanation seems to be that the first install failed to complete 100% for some reason, but not the AV.

                  I have found the reason for the missing Recent files in the Open dropdown is that Private Mode was enabled under Options (toolbar). I don’t think I set it so, but reversing it fixes that particular thing.

                  I’m left (I think) with the missing icons in the Backup section. Here, I’ve tried several more permutations of icons and skins, but I still have square, blank icon boxes. Not a big problem, as the titles appear on hover, and more a cosmetic thing, but it would be good to see the icons as well.

                  1 Reply Last reply Reply Quote 0
                  • M
                    Mili conexware last edited by

                    Hi @PA_Fan

                    We have the missing icons issue logged in and the devs will take a look to fix that. We will respond with further questions if needed.

                    Also, the Ribbon interface open button will not show an MRU menu at the moment. We have that logged in for implementation as well.

                    Thanks for all the information!

                    PA_Fan 1 Reply Last reply Reply Quote 0
                    • PA_Fan
                      PA_Fan @Mili last edited by

                      @Mili Thanks for the update, and you’re welcome.

                      I’ll wait to hear about the icons which, as I mentioned, I seem to recall having been a minor glitch in the past, but otherwise .56 is excellent.

                      1 Reply Last reply Reply Quote 0
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